Faraj Almadina Hotel
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Summary of reviewsFaraj Almadina Hotel is highly praised for its suite of appealing features, making it a popular choice among travelers. The hotel enjoys a somewhat strategic yet peaceful location, conveniently providing a shuttle service to the Prophet's Mosque (Masjid Al-Nabawi), allowing easy access during prayer times. It is also close to various amenities such as shopping centers, supermarkets and restaurants, despite being slightly distant from the city's central congestion, thereby offering tranquility.
The breakfast experience at the hotel receives mixed reviews, but many guests found it satisfying, highlighting the taste, variety and excellent value for money. The chef’s ability to prepare custom dishes like omelettes added to the positive feedback. However, there were also mentions of repetitive menus and issues with replenishment, suggesting areas for improvement.
Dinner services, featuring a nearby restaurant with a diverse buffet and well-received Hijazi omelet, are generally deemed satisfactory though limited in variety. Guests appreciated the timing and convenience of the shuttle service post-dinner. Yet, limitations in food options and occasional cleanliness issues in the restaurant were noted.
Accommodation at Faraj Almadina Hotel is widely celebrated for spacious, modern and well-decorated rooms providing comfort and tranquility. The rooms are clean and equipped with practical amenities, contributing to an overall positive guest experience. Families particularly appreciated the large rooms and suites tailored to their needs. Some minor drawbacks, such as old furnishings and occasional noise issues, were mentioned but generally did not detract from the overall positive perception.
Cleanliness stands out as a highly praised aspect of the hotel, extending from rooms to public spaces, contributing to a fresh and tidy environment. While minor issues were occasionally cited, the consistent housekeeping service helped maintain the hotel's immaculate conditions.
The staff's exceptional service is another highlight with frequent commendations for their professionalism, friendliness and prompt assistance. The shuttle service and hotel amenities are appreciated for efficiency and enabling a comfortable stay. Nevertheless, some isolated incidents of unprofessional behavior were reported, indicating a need for improved consistency in service.
The free WiFi garners varied feedback with excellent connectivity in public areas but some complaints of poor signal in certain rooms. Parking facilities are generally well-regarded with ample and free options, though the narrow entrance design and occasional organizational challenges were mentioned.
For families, Faraj Almadina Hotel stands out as highly accommodating, providing spacious family rooms, attentive service and amenities catering to large groups. The hotel maintains a good balance between price and value, making it a suitable and recommended choice for family stays.
The beds at the hotel are described as comfortable and spacious, contributing to a restful sleep experience. Most guests praised the quality of the bedding, although there were occasional mentions of issues such as uncomfortable pillows or unchanged bed linens.
Overall, Faraj Almadina Hotel, as a three-star establishment, is often perceived to exceed expectations with numerous guests suggesting it deserves a higher rating. The combination of cleanliness, strategic location, reliable shuttle service and friendly staff contributes to its appeal, making it a dependable choice for travelers seeking comfort and convenience.
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The breakfast experience at the hotel receives mixed reviews, but many guests found it satisfying, highlighting the taste, variety and excellent value for money. The chef’s ability to prepare custom dishes like omelettes added to the positive feedback. However, there were also mentions of repetitive menus and issues with replenishment, suggesting areas for improvement.
Dinner services, featuring a nearby restaurant with a diverse buffet and well-received Hijazi omelet, are generally deemed satisfactory though limited in variety. Guests appreciated the timing and convenience of the shuttle service post-dinner. Yet, limitations in food options and occasional cleanliness issues in the restaurant were noted.
Accommodation at Faraj Almadina Hotel is widely celebrated for spacious, modern and well-decorated rooms providing comfort and tranquility. The rooms are clean and equipped with practical amenities, contributing to an overall positive guest experience. Families particularly appreciated the large rooms and suites tailored to their needs. Some minor drawbacks, such as old furnishings and occasional noise issues, were mentioned but generally did not detract from the overall positive perception.
Cleanliness stands out as a highly praised aspect of the hotel, extending from rooms to public spaces, contributing to a fresh and tidy environment. While minor issues were occasionally cited, the consistent housekeeping service helped maintain the hotel's immaculate conditions.
The staff's exceptional service is another highlight with frequent commendations for their professionalism, friendliness and prompt assistance. The shuttle service and hotel amenities are appreciated for efficiency and enabling a comfortable stay. Nevertheless, some isolated incidents of unprofessional behavior were reported, indicating a need for improved consistency in service.
The free WiFi garners varied feedback with excellent connectivity in public areas but some complaints of poor signal in certain rooms. Parking facilities are generally well-regarded with ample and free options, though the narrow entrance design and occasional organizational challenges were mentioned.
For families, Faraj Almadina Hotel stands out as highly accommodating, providing spacious family rooms, attentive service and amenities catering to large groups. The hotel maintains a good balance between price and value, making it a suitable and recommended choice for family stays.
The beds at the hotel are described as comfortable and spacious, contributing to a restful sleep experience. Most guests praised the quality of the bedding, although there were occasional mentions of issues such as uncomfortable pillows or unchanged bed linens.
Overall, Faraj Almadina Hotel, as a three-star establishment, is often perceived to exceed expectations with numerous guests suggesting it deserves a higher rating. The combination of cleanliness, strategic location, reliable shuttle service and friendly staff contributes to its appeal, making it a dependable choice for travelers seeking comfort and convenience.
3-Star Hotel
This hotel is well-reviewed with a score of 8.0. It offers breakfast options and is appreciated for its good service and comfortable accommodations, making it a reliable choice for many visitors.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
About Faraj Almadina Hotel
License: 10008721
Guest Reviews
Location
While the hotel is situated roughly 4-7 minutes away from Al-Masjid an-Nabawi by car, the practicality of its shuttle service often compensates for the distance. Guests mentioned the ease of finding taxis and the hotel’s strategic location with good access to the ring road, making it relatively easy to navigate the city. Despite its quieter, less centrally located environment, the hotel offers tranquility away from the city's hustle and bustle, which some guests found appealing.
However, several reviews highlighted that the hotel does require transportation due to its distance, approximately 3-5 kilometers from the holy sites. This distance means that walking back and forth is not viable, especially for those wishing to attend all prayers and a reliance on the shuttle or taxi services is necessary. The location's relative isolation means fewer nearby food options and services, which could be inconvenient for some guests.
Overall, Faraj Almadina Hotel's location is both a plus and a minus, offering quietude and convenience regarding transport and nearby amenities but challenging for those who prefer staying closer to the central areas and mosque.
Breakfast
However, other reviews pointed out significant room for improvement. Some guests found the breakfast to be below average or disappointing, citing a lack of variety, repetitive menus and limited options. Cleanliness and the freshness of the food were also concerns for certain visitors. Several reviews mentioned that the buffet occasionally ran out of items and delays in replenishment were common.
In summary, while many guests enjoyed the breakfast and found it both satisfying and worth the price, others felt it fell short in areas of diversity, freshness and overall quality. The hotel could benefit from enhancing variety and addressing logistical issues to elevate the breakfast experience for all patrons.
Dinner
However, guests found the food options for lunch and dinner limited and not always meeting expectations. The lack of variety in the suhoor and iftar buffets was a common complaint and some found the taste below par. Additionally, the service in the hotel restaurant was criticized with issues such as unsuitable staff and poor cleanliness standards highlighted.
Despite these drawbacks, the convenience of timely shuttle services to and from the Haram was appreciated with multiple return options available after dinner. While some guests enjoyed watching the World Cup in the hotel's lounges, the absence of room service and the high cost and inflexibility of the hotel's restaurant were noted as areas needing improvement. Nonetheless, many guests found suitable alternatives in the surrounding city, offering better cost and variety for breakfast.
Overall, while there are positive aspects such as convenient transport and a pleasant nearby restaurant, the hotel’s dining service could benefit from improved variety, taste and customer service.
Rooms
The beds and mattresses are noted for their comfort, adding to the overall positive sleep quality. The rooms are often described as quiet and peaceful, enhancing guests' relaxation. However, there are some mentions of issues such as old or worn furniture, narrow rooms in certain categories and occasional lapses in cleaning standards. The noise from air conditioners and insufficient soundproofing were also pointed out in some reviews.
Despite these occasional drawbacks, many guests found the hotel rooms to be comfortable and excellently suited for their needs. The hotel's proximity to significant landmarks and facilities, along with its reasonable pricing, adds to its appeal for visitors looking for a reliable and comfortable place to stay.
Beds
Several guests appreciated the clean linens and new bedding, adding to the positive experience. However, there were occasional mentions of dissatisfaction, such as uncomfortable pillows, unchanged bed covers and instances where the bedding did not meet the expected standards. Despite these few drawbacks, the overall impression is that of comfort and a good sleeping experience, making it a favorable choice for travelers looking for a cozy night's sleep.
Cleanliness
The bathrooms, while generally seen as clean, occasionally fall short with a few reports of cleanliness issues. Guests also noted an occasional lack of flexibility in cleaning staff and some mentioned gaps in service, such as no availability for cleaning after noon.
Despite these minor setbacks, the overall sentiment remains positive due to the hotel's cleanliness. Additionally, the hotel's general atmosphere contributes to its charm with its pleasant smell and organized layout. Public areas, including the lobby and hallways, are maintained to high standards, ensuring a pleasant stay for guests. While there were occasional remarks about the need for carpet cleaning or dealing with unpleasant odors, these were outnumbered by reviews praising the hotel's pristine condition.
Overall, guests find Faraj Almadina Hotel to be a clean, welcoming and comfortable place to stay, making it a popular choice for those seeking dependability in cleanliness and service.
Staff
The shuttle service to the Haram and overall staff behavior, including the housekeeping team, received multiple compliments for their professionalism and efficiency. The quick and efficient check-in and check-out processes were also highlighted as positive aspects. Furthermore, the commitment to guest comfort and prompt response to requests contributed to an overall pleasant experience.
Despite the overwhelmingly positive feedback, some reviews mentioned occasional issues with unprofessional behavior, particularly with the night staff and housekeeping. These instances, albeit fewer, suggest there is room for improvement in staff training and consistency in service quality. However, the general sentiment is that of commendation for the staff's dedication and hospitability, making the Faraj Almadina Hotel a preferred choice for many visitors.
Wi-Fi
However, several guests have experienced issues, particularly with poor connectivity in the rooms. There are mentions of slow internet speeds, weak signals and occasional non-functioning WiFi, especially within inner rooms and suites. Despite these challenges, when the WiFi works, it tends to deliver strong performance in common areas.
Parking
However, there are some concerns regarding the design and accessibility of the parking areas. Specifically, the entrance to the parking lot is noted to be quite narrow and there have been occasional difficulties with organizing the parking effectively. Some reviews also mention an unpleasant smell in the parking area.
Overall, the parking facilities at the Faraj Almadina Hotel are generally satisfactory and free, offering plenty of options for guests who travel by car. The availability of parking in both underground and outdoor areas, combined with the convenience of its proximity to local markets and shops, makes it a practical choice for those visiting the area.
Family
The hotel offers excellent support and prompt responses to family requests, ensuring that no delays disrupt the enjoyable stay. The family-oriented approach extends to the overall treatment by staff, who are noted for their welcoming attitudes towards children, even providing extra blankets and entertaining items like paper and pencils. The suite system is highlighted as particularly excellent for families, ensuring cleanliness and organization in family spaces.
Visitors have also underscored a good balance between price and value, noting it as a worthy choice even when compared to similar options. Specific amenities include apartments equipped with two bathrooms, adding to the comfort and convenience for the entire family.
However, there are mentions of children playing and causing disturbances, indicating that noise might be an issue for some guests. Additionally organizational issues upon arrival and early departure times have been cited as areas needing improvement.
Despite these minor concerns, the overall impression remains positive with the hotel's clean environments and welcoming atmosphere making it a recommended choice for families seeking a comfortable and accommodating stay.
3 Star
While some opinions vary, stating that the hotel should not be rated higher than three stars or feels average at this level, the general consensus is positive. Reviewers frequently highlight the hotel's decent pricing and the overall excellence of their stay. It's recognized for adhering to international standards of hospitality, making it a commendable option for budget-conscious travelers seeking quality accommodations.
Business
Accessible
The hotel provides an accessible shuttle service to the Haram, though it's noted that shuttle trips are sometimes restricted. Despite the limited parking space outside the hotel, the overall accessibility services and cleanliness of the place are praised. Guests also appreciate the courteous behavior of the staff and reception, which adds to the comfort of their stay.
However, there are some areas for improvement. Not all rooms are equally accessible and issues like toilet blockages and rooms not being prepared on arrival can detract from the overall experience. Nevertheless, for those seeking a hotel with good accessibility features in a convenient location, Faraj Almadina Hotel is a commendable option.
No, Faraj Almadina Hotel doesn't have any pool.
No, a spa isn't available at Faraj Almadina Hotel.
No, Faraj Almadina Hotel doesn't allow dogs.
Yes, parking facilities are available at Faraj Almadina Hotel.
No, Faraj Almadina Hotel doesn't have a gym.
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