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Summary of reviewsQT Melbourne garners significant praise for its central location, placing guests within walking distance of Melbourne's key attractions, premier shopping spots and a variety of dining and entertainment options. Its proximity to public transport and convenient valet parking add to its appeal, making it an ideal base for both tourists and business travelers.
The rooms are frequently highlighted as a major strength, renowned for their modern, stylish décor and spaciousness. Guests appreciate the well-appointed amenities, including large bathrooms with high-quality fittings, comfy beds and well-stocked mini bars. The unique and quirky design elements, such as art-deco touches and funky furniture, contribute to the hotel's distinctive charm. Cleanliness is consistently noted as impeccable with housekeeping staff receiving commendations for their thoroughness and attention to detail.
While the dining scene at QT Melbourne receives mixed feedback, the quality of food, particularly at the Pascale bar and grill, is often praised. The rooftop bar stands out for its vibrant ambiance, fantastic cocktails and stunning views, making it a memorable spot for socializing. However, inconsistencies in service and limited in-room dining options are areas noted for potential improvement.
Guests generally appreciate the breakfast offerings, rating the food quality as excellent with beautiful presentation and a quick, efficient in-room breakfast service. Some guests, however, note the need for more variety and consistency. Dinner experiences are varied with certain dishes and the vibrant atmosphere of the rooftop bar receiving high marks, though room service and main restaurant availability have room for improvement.
Staff at QT Melbourne are frequently described as exceptionally friendly and helpful, contributing positively to the hotel's warm and welcoming atmosphere. The team often goes above and beyond to enhance the guest experience with special mentions for standout staff members who make stays memorable.
The Wi-Fi service is reliable and highly praised, supporting a comfortable stay for guests who need to stay connected. The gym, while well-equipped, receives mixed reviews primarily due to size constraints and occasional unavailability during renovations.
QT Melbourne's beds provide a notably luxurious experience, often described as incredibly comfortable with plush linens and cozy pillows. While a few guests found the beds either too soft or the pillows too high, the overall sentiment is highly positive, contributing to an excellent sleeping experience.
The hotel is regarded as an upscale, luxurious choice with distinct, quirky character and high-end amenities such as Dyson hair straighteners and premium beauty products. The cleanliness standards, exceptional customer service and an overall sense of luxury and comfort make QT Melbourne a top choice for a memorable stay in the heart of the city. While some guests debate its five-star rating, the overwhelmingly positive reviews underscore its status as one of the best places to stay in Melbourne. Show more
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Luxury Hotel
QT Melbourne is a design-led boutique luxury hotel with an industrial chic aesthetic. It features a glamorous rooftop bar offering city skyline views and Pascale Bar & Grill, which uses locally sourced ingredients. Guest rooms include luxurious bespoke QT Gel Beds and Dyson hair dryers, providing a high-end, quirky experience.
Business Hotel
A fashionable industrial-chic style downtown hotel with a buzzing rooftop bar, with in-house gourmet restaurant. Featuring great views of the city and centrally located within easy distance of sights such as the Regent's Theatre, this is a lively spot for business travellers eager to stay somewhere hip and central.
Accessible Hotel
QT Melbourne features QT Accessible King rooms, which are 29 square meters in size and specifically designed for guests with limited mobility. These rooms include a walk-in rainfall shower.
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station, catering to guests who require charging facilities for their electric vehicles.
5-Star Hotel
QT Melbourne is a stylish hotel known for its unique design and vibrant atmosphere. With a rooftop bar offering city views and priority access for guests, it provides a trendy and luxurious experience.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
EV charging stations
Hotel with Gym
Room Types
QT King RoomThis modern room features a flat-screen TV and a coffee machine.
QT Twin RoomFeaturing modern decor, this twin room has a flat-screen TV, minibar and a coffee machine.
QT Deluxe King RoomLocated on the higher floors, this modern room has stunning views, a coffee machine and a flat-screen TV.
QT Deluxe Twin RoomLocated on the higher floors, this modern room has stunning views, a coffee machine and a flat-screen TV.
QT Executive King RoomThis modern room has a stunning stand-alone bath, free toiletries and a hairdryer.
QT Accessible King RoomRooms are 29 square metres. These rooms provide handicapped accessibility.
QT Corner King This double room has air conditioning. Guests can enjoy watching the world go by from the beautiful stand alone bath, featured in the bathroom on a raised window-front platform.
Guest Reviews
8.9
Excellent
Location
QT Melbourne boasts an unbeatable location in the heart of the city, placing guests within walking distance of everything Melbourne has to offer. Its central position means easy access to major attractions, top-notch restaurants in Flinders Lane, Federation Square and premier shopping at Bourke Street Mall. The hotel's proximity to trams and bus routes makes navigating the city convenient for both tourists and business travelers alike.
The surrounding area is rich with dining options, bars, theaters and cafes, enhancing the overall city experience. The hotel's convenient valet parking further adds to its appeal for travelers with vehicles. Guests appreciate the stylish and modern décor of the hotel and the rooftop bar receives high marks for its vibrant atmosphere and city views.
In summary, the central and convenient location of QT Melbourne is consistently highlighted by guests, making it a preferred choice for those looking to explore Melbourne's bustling city center with ease.
Breakfast
QT Melbourne's breakfast experience offers a mix of impressions from guests. Many highlight the excellent quality of breakfast food and commend the service, describing it as delicious, amazing and exceptional with some even mentioning a fab experience and a great selection. Guests appreciate the beautiful presentation and taste with some stating that the in-room breakfast is a particular delight, delivered quickly and efficiently.
Despite the praise, there are notable mentions of inconsistencies. Some breakfasts were described as just okay or average, while other reviews point out that the breakfast could benefit from greater variety and additional options with a buffet often suggested as a possible improvement. Service at breakfast received mixed feedback with some guests finding it friendly and professional, while others experienced slow service and poor communication.
There are instances where breakfast disappointed, being cited as cold, overpriced and not exciting. A few guests also expressed frustration with the breakfast not being included in their booking or the cost being poorly communicated.
Overall, while many guests have positive things to say about the breakfast at QT Melbourne, there's room for improvement in consistency and variety to cater to all guests' preferences.
Dinner
QT Melbourne’s dining scene offers a mixed bag of experiences based on guest reviews. While the food is often praised as excellent with notable mentions of the Pascale bar and grill, there are certain aspects that could use improvement. The main restaurant, praised for its amazing and exciting dishes, can be pricey and was sometimes found closed unexpectedly, which left guests disappointed, particularly on Sundays and Mondays.
The rooftop bar steals the show with its cozy ambiance, fantastic cocktails and stunning views, making it a memorable spot for drinks and socializing. However, service issues have been reported here and guests wished for a coffee option on the menu.
Room service reviews vary widely. Some noted that it was quick, friendly and responsive with certain offerings like toasties and pizza receiving thumbs up. However, the poor quality of some items, such as a cheese board and inedible meals, along with limited and sometimes unfriendly service, disappointed others. The portions were considered small for the price and a more extensive room service menu was desired.
Guest feedback highlighted a need for the hotel to ensure consistency in its dining services and improve areas where expectations were not met, such as room service availability and in-room dining options. Despite these issues, QT Melbourne's decor, staff and overall atmosphere contributed positively to the dining experience.
Rooms
Guest reviews of QT Melbourne frequently highlight the hotel's beautiful, clean and spacious rooms, making it an attractive base for exploring the city. The rooms are consistently praised for their modern and stylish decor, well-appointed amenities and generous size with many guests appreciating features like large bathrooms, comfy beds and well-stocked mini bars. The unique and quirky design elements, including art-deco touches and funky furniture, add a distinctive charm to the stay.
Several reviews commend the comfort and cleanliness of the rooms, noting that they often felt like a home away from home rather than just a hotel room. High-quality products and modern fittings in the bathrooms enhance the experience and large windows providing natural light are well-received. Despite some occasional noise issues and a few maintenance concerns, the overall ambiance and stylish interiors make QT Melbourne a preferred choice for visitors.
Guests also laud the helpful staff and the convenient location of the hotel, contributing to an enjoyable and hassle-free stay. The property’s design, featuring elements such as a rooftop bar and brilliant talking elevators, adds to its appeal. QT Melbourne's emphasis on detail and unique style ensures a memorable stay for anyone looking for a chic and modern lodging option in the heart of Melbourne.
Beds
At QT Melbourne, the beds have left a lasting impression on guests, being described overwhelmingly as super comfortable, incredibly cozy and even like sleeping on a cloud. Many guests found the bedding to be plush and luxe, adding a touch of luxury to their stay. The spacious rooms paired with big, soft pillows and pillow-top mattresses only amplified the sense of comfort.
It's evident that the beds at QT Melbourne cater to those seeking a restful night's sleep with numerous reviewers expressing satisfaction with the soft, smooth linens and appropriately high beds. However, a few found the beds either too soft or not suitable for their back and there were occasional remarks about the pillows being too high, which affected sleep quality for some.
Overall, the comfort of the beds, combined with the ultra-modern decor and ample room space, contributed greatly to an enjoyable hotel experience. Many guests found the beds to be among the best they have ever slept on, consistently highlighting the quality and comfort that make QT Melbourne's beds a notable feature of their stay.
Cleanliness
QT Melbourne consistently receives praise for its high standards of cleanliness. Guests frequently mention the hotel as being clean, modern and comfortable with rooms that are exceptionally well maintained and spotless. The housekeeping staff are noted for their meticulous attention to detail, ensuring rooms are thoroughly cleaned and freshened up. The overall cleanliness of the facilities, including public areas and amenities, is described as impeccable. Visitors appreciate the sleek, stylish interiors that complement the pristine environment.
However, a few guests have pointed out occasional lapses, such as finding previous guests' belongings, missed cleaning schedules or specific cleaning issues like an unvacuumed hallway or broken glass. Despite these rare instances, the overwhelming sentiment holds cleanliness in high regard with many guests expressing their satisfaction with the clean and inviting atmosphere of the rooms and common areas.
Combining cleanliness with spacious, well-appointed rooms and modern decor, QT Melbourne maintains a reputation for its high hygiene standards, making it a desirable choice for travelers seeking a clean and stylish stay in a great location.
Staff
QT Melbourne has earned a strong reputation for its exceptionally friendly and helpful staff. The team is often described as amazing, delightful and accommodating, contributing significantly to the hotel's warm and welcoming atmosphere. Guests frequently highlighted the professionalism and friendliness of the staff, particularly those at the front desk and in the breakfast area. The service provided was often described as impeccable with many instances of staff going the extra mile to enhance the guest experience.
While the majority of reviews praised the staff's attentiveness and exceptional service, a few guests noted inconsistencies, such as slower service during check-in and check-out and occasional lapses in attentiveness in some areas of the hotel. Despite these minor setbacks, the overall impression remains highly positive with numerous guests recommending the hotel for its friendly and obliging staff.
Special mentions were made of staff members like Nick at the front desk and Niki, who left a lasting impression with their outstanding service. The hotel's staff are credited with making special occasions truly memorable and ensuring that all interactions are pleasant and professional. Overall, the warm, friendly and exceptional service at QT Melbourne is a standout feature, adding significant value to the guest experience.
Wi-Fi
QT Melbourne offers guests a reliable and efficient Wi-Fi experience during their stay. Reviews consistently praise the free and stable internet connection with many guests describing the Wi-Fi as good, strong and of fantastic quality. The speed of the Wi-Fi is generally adequate and occasionally described as fast, allowing guests to browse and stream without noticeable issues. However, a few guests mentioned the need for more bandwidth during peak times. The hotel may benefit from providing clearer instructions on how to connect to the Wi-Fi as some guests had to search for the password or call the reception. Despite this minor inconvenience, the overall feedback on the Wi-Fi is highly positive, contributing to a comfortable stay at QT Melbourne.
Gym
The gym at QT Melbourne receives mixed feedback from guests. On the positive side, the gym is described as very well-equipped, adequate and decent. Some guests appreciated the alternative access to a nearby Virgin Active Gym offered free of charge. However, there are comments about the gym being small and lacking in facilities with one guest noting the water fountain wasn't working. Some guests also mentioned that the gym was closed for renovation during their stay, while others had difficulty finding it or noted its absence. Overall, while the gym facilities receive praise for their quality, there are areas where improvements could be made, especially in terms of size and accessibility.
Parking
QT Melbourne offers valet parking as its primary option, noted for being convenient and effortless despite its higher cost. The valet service is highly accommodating and stress-free, though some guests found it confusing and difficult in busy times due to limited spots. Alternative parking nearby is also quite expensive and those who opted for casual parking faced challenges during check-in. Although the valet's price is a common critique, it is appreciated for the convenience it provides. Overall, while the parking facilities are good, the cost remains a significant concern for many guests.
5 Star
QT Melbourne offers an upscale, luxurious experience with a distinct, quirky character. The hotel's atmosphere is both luxe and upmarket, featuring immaculate rooms and top-notch amenities such as Dyson hair straighteners and premium beauty products. Guests consistently remark on the exceptional service with timely check-in and checkout processes and friendly, helpful staff who go above and beyond to make stays memorable.
The location of QT Melbourne is frequently praised as absolutely great, contributing to the overall convenience and class of the hotel. The ambiance is amazing, promoting a real sense of luxury and comfort. The cleanliness standards are exceptional and the customer service is consistently highlighted as one of the best.
Despite some dissenting opinions about whether it truly meets a five-star rating, the positive experiences dominate. Many guests describe their stay as amazing and exceptional with some even declaring it the best hotel they have ever stayed in. The breakfast is noted for its high quality, fitting for a five-star establishment, although a few details like the toilet paper quality drew minor criticisms.
Overall, QT Melbourne impresses with its blend of quirky luxury, outstanding service and high-end amenities, making it a top choice for those seeking a memorable stay in Melbourne.
Business
QT Melbourne offers a blend of convenience and functionality for business travelers. The hotel's central location stands out, making it easy to get around for business meetings and its proximity provides excellent convenience. Rooms are noted for being large enough and perfect for work, offering an appropriate business decor that supports productivity. A standout amenity includes the Dyson hairdryer, adding a touch of luxury.
For those needing to book tours or arrange meetings, the management is helpful and accommodating. The hotel features some outdoor areas suitable for business meetings, contributing to a versatile business environment.
However, QT Melbourne may not be typical for business travelers as it lacks certain business-specific amenities and features. Some reviews mentioned it can be busy and not overly suitable for business meetings. It also misses having a pillow menu and a visible minibar price list. Despite these minor setbacks, it remains possibly suitable for business travel due to its strategic location and overall convenience.
Accessible
QT Melbourne presents a largely positive experience for guests, particularly those with disabilities. The hotel is praised for its attentive approach to the entire customer experience, making guests feel like individuals rather than just numbers. The rooms are noted for their accessibility, featuring accessible design options. However, one guest mentioned that the room specifically designated for disabled guests did not meet their expectations in terms of aesthetics.
The hotel's location is considered highly accessible, positioned within Melbourne's central CBD. It provides easy access to the city's attractions, including fabulous restaurants, theatres and shopping precincts. Public transport options, like trams, are conveniently reachable, offering free rides around the city. Guests appreciated the hotel's modernity, including a popular upstairs bar and the overall ease of accessing all nearby areas, making it a handy and convenient choice for travelers. Despite some occasional understaffing noted during checkout, the general consensus is that QT Melbourne is well-equipped to accommodate guests with disabilities within the bustling cityscape.
Luxury
QT Melbourne offers an exceptional experience blending quirky, modern and industrial aesthetics with undeniable luxury. Guests consistently praise the hotel's atmosphere as stylish and posh without being overly ostentatious. It combines luxury and comfort seamlessly, evident in the plush and comfortable beds, high-end decor and well-thought-out amenities.
The hotel emanates a high-end feel, perfect for special occasions, as evidenced by couples booking it for their wedding night. Every detail in the rooms, from the luxurious bathroom products to the deep baths, exemplifies a high standard of comfort and style.
QT Melbourne's interiors are clean, modern and comfortable, making it feel more like a luxurious home than a typical hotel. The establishment's quirky vibe and unique touches contribute to an overall standout experience that is both welcoming and inclusive, making every stay feel perfect and luxurious.
No, QT Melbourne doesn't have any pool.
No, a spa isn't available at QT Melbourne.
No, QT Melbourne doesn't allow dogs.
Yes, parking facilities are available at QT Melbourne.