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Summary of reviewsThe Holiday Inn Memphis-University of Memphis by IHG is prominently praised for its exceptional location and service. Situated across from the University of Memphis, the hotel offers a prime position for visitors to the campus, local attractions, and nearby dining options. Guests appreciate the hotel's safe and quiet residential surroundings, with easy access to downtown Memphis and other popular districts. The hotel's breakfast offerings earn positive feedback for variety, quality, and friendly service, enhancing the overall dining experience for guests.
Accommodations are noted for their spaciousness and comfort, with large suites providing a practical layout for families and business travelers alike. Guests consistently commend the hotel for its cleanliness, highlighting not just the rooms, but the entire facility, including well-maintained amenities and public spaces. Exceptional staff service is a standout feature, with personnel frequently recognized for their friendliness and helpfulness.
Families find the hotel particularly accommodating, with room configurations that comfortably support larger groups. The beds receive widespread acclaim for their comfort, contributing to restful stays despite minor comments about occasional noise or mattress concerns. Overall, the hotel meets and often exceeds expectations for a three-star establishment, offering good value in a strategic location. Whether for leisure or business, guests frequently express a desire to return, citing the combination of location, service, and comfort as key reasons for choosing this hotel. Show more
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Hotel near Golf Courses
This hotel features a golf course, providing guests with convenient access to golfing facilities during their stay.
Family Friendly Hotel
This all-suite hotel is noted for having a kids menu where children under 12 eat free, and it is conveniently located near several museums and attractions.
Business Hotel
This Holiday Inn location provides business travelers with essential amenities. It includes meeting spaces and services. The hotel is near the University of Memphis.
3-Star Hotel
Located near the University of Memphis, this hotel is convenient for university-related visits and offers standard Holiday Inn amenities. It provides a comfortable stay with on-site dining and facilities.
Accessible Hotel
Hotel with Gym
Room Types
Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot in Memphis, the Holiday Inn Memphis-University of Memphis by IHG boasts an exceptional location that draws guests eager to explore the city's vibrant offerings. Visitors consistently praise its proximity to the University of Memphis, noting how it's conveniently positioned right across from the campus and near the Fogelman College of Business and Economics. This makes it an ideal accommodation choice for those visiting the university, attending events, or simply enjoying the area's educational environment.
Surrounded by a quiet, secure residential neighborhood, the hotel offers peace of mind with frequent mentions of safety, reinforced by the presence of patrol cars and security efforts. Guests appreciate the hotel's central location, which allows easy access to various Memphis attractions, including the zoo, botanical gardens, shopping centers, and a host of dining options. The convenience of being within a short drive to downtown Memphis and the Edge district adds to its appeal.
With easy access to highways, this location not only serves university visitors but also proves to be a strategic base for exploring the wider Memphis area. Whether guests are in town for academic pursuits, leisure, or a mix of both, the Holiday Inn's location meets diverse needs, blending accessibility with comfort in a picturesque setting.
Breakfast
The breakfast experience at Holiday Inn Memphis-University of Memphis by IHG generally receives positive feedback from guests, highlighting both the variety and quality of food available. Guests appreciate the buffet, describing it as offering a wide range of options at a reasonable price. Many mention the buffet's ample, hot, and cold variety that caters well to different preferences. The breakfast is noted for being hearty and of good quality, with some guests expressing particular enjoyment of the morning meal, stating that it exceeded typical hotel expectations.
The service is another aspect praised by guests, with some describing the hospitality as unmatched and the staff as pleasant and friendly. Guests frequently opted for the breakfast add-on, finding it a valuable addition to their stay. The restaurant downstairs is acknowledged for its cleanliness, great service, and tasty selections, further enhancing the breakfast dining experience.
Although the breakfast is not complimentary, guests generally found it was worth the added cost, offering a good culinary start to their day. Some guests recommended exploring nearby local options like Brother Juniper's for those seeking a different breakfast experience, noting its popularity and variety. Overall, guests are pleased with the breakfast offerings at the hotel, contributing positively to their overall stay.
Rooms
The Holiday Inn Memphis-University of Memphis by IHG offers a welcoming experience with its spacious and comfortable accommodations. Guests consistently highlight the large rooms, praising the expansive suites that often feature a separate living area and bedroom. This layout is perfectly suited for both families and business travelers, offering ample space to relax or work, with conveniences like desks, iron/ironing boards, and coffee machines. The rooms are noted for their cleanliness and are equipped with necessary amenities like microwaves, refrigerators, and televisions.
The beds receive special mention for their exceptional comfort, contributing to restful stays. Guests appreciate the pleasant atmosphere of the rooms, often enhanced by views of beautiful trees. The hotel provides a safe and accommodating environment for those traveling with children and offers plenty of room for larger families.
The facilities are well-maintained, including clean and serviceable bathrooms, smooth-operating elevators, and generous parking. The efficient check-in process and the availability of snacks and to-go breakfasts add to the convenience. Although some guests suggest minor upgrades could be beneficial, these do not detract from the overall positive experiences, as many express a willingness to return. Overall, the hotel strikes a balance between comfort and functionality, making it a favorable choice for visitors to Memphis.
Beds
The Holiday Inn Memphis-University of Memphis by IHG receives high praise for its extremely comfortable beds, which seem to offer a restful night's sleep for most guests. Descriptions such as exceptionally comfortable, wonderfully comfortable, and super comfortable are frequently mentioned, suggesting that most visitors are quite satisfied with the bedding experience. Guests also appreciate the spacious rooms and well-made clean beds, which add to the overall comfort and appeal of their stay. Soft sheets and decent pillows are additional highlights enhancing the sleep quality. However, not all reviews are entirely positive; some complaints include old and noisy beds, uncomfortable or hard mattresses, and stained pull-out couch mattresses. Despite these few negative comments, the general consensus points to comfort being a standout feature, often accompanied by praise for the hotel's good location and ample suite space.
Cleanliness
The Holiday Inn Memphis-University of Memphis by IHG consistently impresses guests with its cleanliness and comfort, making it a top choice for travelers seeking a tidy and relaxing stay. Reviewers frequently highlight the hotel's pristine conditions, noting that both the lobby and rooms maintain an exceptional level of cleanliness. Guests find the accommodations to be comfortable and quiet, contributing to a pleasant and restful experience during their visit. The well-maintained facilities, including functioning elevators and an appealing lobby, further enhance the overall ambience of the hotel.
The staff at the Holiday Inn receives considerable praise for their friendliness and professionalism, ensuring guests feel secure and accommodated. Many travelers appreciate the combination of cleanliness, comfort, and exceptional service, which leaves a lasting impression. The hotel's location adds to its appeal, providing a convenient and safe environment close to local events and attractions. Though the property shows slight signs of aging, it is gracefully kept, continually offering guests a reliable and welcoming experience. Overall, this hotel is favored by visitors who value cleanliness and great service, often leading them to express intentions to return for future stays.
Staff
The Holiday Inn Memphis-University of Memphis by IHG is highly praised for its exceptional staff. Guests consistently describe the staff as incredibly friendly, helpful, and accommodating. Notable mentions of individuals such as Michael, Melvia, and Angela highlight their exceptional service and dedication. The front desk, bar, and housekeeping teams receive particular commendations for going above and beyond to ensure guests feel secure, welcome, and unrushed. The courteous and professional demeanor of the staff is a recurring theme, with many guests noting how attentive and thoughtful they are. Overall, the hotel staff is recognized as being a standout feature, contributing significantly to a positive and memorable guest experience.
Family
The Holiday Inn Memphis-University of Memphis by IHG is an excellent choice for families traveling with children. The spacious rooms, equipped with two double beds and an additional pullout couch, can comfortably accommodate larger families, making it convenient for those traveling with up to six members. This setup proves ideal for families on short trips, especially those visiting students at the University of Memphis or attending sports events in the area. The suites are not only roomy but also offer a practical layout with separate spaces for sitting or working, providing privacy with a door that divides the bedroom from the living area. Guests appreciate the hotel’s strategic location and consistently friendly staff, which enhance the overall family-friendly experience.
3 Star
Holiday Inn Memphis-University of Memphis by IHG is a highly recommended choice for travelers visiting the area, particularly those who seek quality without overspending. Its prime location across from the University of Memphis makes it easily accessible, and it is conveniently situated just a short drive from major attractions like the International Airport and Beale Street, as well as an array of great dining options just minutes away. The hotel consistently exceeds expectations for a three-star establishment, providing very nice accommodations and offering good value for the cost. The positive feedback highlights the hotel as a fantastic option for both leisure and business travelers. Guests have repeatedly expressed their satisfaction with the enjoyable overall experience and praised the staff for their exceptional service. For anyone planning a visit to east Memphis, this hotel stands out as a first choice, promising comfort and convenience in an ideal location.
No, Holiday Inn Memphis-University of Memphis by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Memphis-University of Memphis by IHG.
No, Holiday Inn Memphis-University of Memphis by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Memphis-University of Memphis by IHG.
Yes, Holiday Inn Memphis-University of Memphis by IHG has a gym.