Downtown Inn & Studio Suites
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Summary of reviewsDowntown Inn & Studio Suites receives a mix of feedback with notable positive comments primarily focused on its convenient location and friendly staff. The hotel is appreciated by many for its proximity to key attractions like Beale Street, Lorraine Hotel, Graceland and the National Civil Rights Museum. Access to highways and the Mississippi River adds scenic value, making it a suitable base for travelers with their own transport.
The rooms are generally described as clean and spacious with some guests highlighting recent updates and commendable value for the price. Many find the beds comfortable, ensuring a good night's sleep, despite some isolated concerns about bedding quality. The outdoor amenities, such as the pool and picnic area, are well-liked, especially by families, providing enjoyable options for relaxation and activities.
Guests often commend the staff for their friendliness and helpfulness. Positive interactions with the front desk are frequently mentioned, including quick resolutions to issues and support during check-in processes. The availability of an elevator simplifies access for those with mobility challenges.
Despite these positives, the hotel also faces several criticisms. The breakfast service frequently disappoints with many guests describing it as basic, lacking variety and suffering from equipment malfunctions. Cleanliness standards are another common sore point with numerous reports of inadequate cleaning and maintenance issues throughout the property.
Parking is a significant concern with many finding the lot cramped and poorly maintained, contributing to a sense of insecurity. Additionally, while some guests find the free WiFi satisfactory, others experience connectivity issues, reflecting inconsistency in service.
Safety and overall family-friendliness of the area also raise concerns with some guests advising caution due to the desolate surroundings and occasional sketchy atmosphere. The general upkeep and accessibility of the hotel show room for improvement, particularly regarding safe walkways, functional elevators and adequately maintained public facilities.
In summary, while Downtown Inn & Studio Suites offers several advantages in location, staff service and room comfort, it falls short in areas of cleanliness, amenities and overall maintenance, impacting the overall guest experience.
Categories
The rooms are generally described as clean and spacious with some guests highlighting recent updates and commendable value for the price. Many find the beds comfortable, ensuring a good night's sleep, despite some isolated concerns about bedding quality. The outdoor amenities, such as the pool and picnic area, are well-liked, especially by families, providing enjoyable options for relaxation and activities.
Guests often commend the staff for their friendliness and helpfulness. Positive interactions with the front desk are frequently mentioned, including quick resolutions to issues and support during check-in processes. The availability of an elevator simplifies access for those with mobility challenges.
Despite these positives, the hotel also faces several criticisms. The breakfast service frequently disappoints with many guests describing it as basic, lacking variety and suffering from equipment malfunctions. Cleanliness standards are another common sore point with numerous reports of inadequate cleaning and maintenance issues throughout the property.
Parking is a significant concern with many finding the lot cramped and poorly maintained, contributing to a sense of insecurity. Additionally, while some guests find the free WiFi satisfactory, others experience connectivity issues, reflecting inconsistency in service.
Safety and overall family-friendliness of the area also raise concerns with some guests advising caution due to the desolate surroundings and occasional sketchy atmosphere. The general upkeep and accessibility of the hotel show room for improvement, particularly regarding safe walkways, functional elevators and adequately maintained public facilities.
In summary, while Downtown Inn & Studio Suites offers several advantages in location, staff service and room comfort, it falls short in areas of cleanliness, amenities and overall maintenance, impacting the overall guest experience.
Accessible Hotel
This hotel is committed to ADA compliance, featuring 32-inch wide openings, accessibility equipment for the deaf, accessible guest rooms and routes to fire exits. All areas are wheelchair accessible, including routes from parking to the entrance and key areas.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
The Downtown Inn & Studio Suites offers a mixed bag in terms of location. Many guests appreciate its convenience to key attractions, being a short drive to Beale Street, Lorraine Hotel, Graceland and the National Civil Rights Museum. It’s noted for easy highway access and proximity to the Mississippi River, which adds a touch of scenic beauty. This hotel serves as a convenient base for exploring the city, provided one has a car or relies on services like Uber due to the lack of nearby amenities and dining options within walking distance.
On the downside, some guests feel the hotel's advertising as "downtown" is misleading, as it usually involves a short drive to reach central areas. The immediate surroundings are described as relatively quiet but also desolate with some reviews mentioning safety concerns and a "sketchy" atmosphere. Additionally, the proximity to busy railroad tracks and highways makes for a noisy environment at times.
Overall, while the hotel provides easy access to Memphis's main highlights and offers a convenient stay for travelers with their own transport, its specific location might not appeal to those looking for a vibrant, walkable neighborhood.
The breakfast experience at Downtown Inn & Studio Suites appears to be a mixed bag, predominantly skewing towards the negative end. Many guests found the breakfast offerings to be very basic with limited variety and often lacking in essential items such as toast, milk and even coffee. Complaints about broken or malfunctioning equipment, like coffee and juice machines, were common and some guests noted that certain foods, like eggs and waffles, ran out early in the morning.
Though a few reviews mentioned that the breakfast was good or manageable, these positive remarks were vastly outnumbered by negative feedback. Words such as poor quality, tasteless and unappealing were frequently used to describe the food. Several guests were disappointed by the lack of meat options with only eggs and bread being available on some days. Hygiene issues were also pointed out with dirty waffle machines and trash bins left full.
Moreover, there appeared to be inconsistencies in the availability of breakfast with some guests not receiving any breakfast despite it being advertised. This was especially true during the COVID-19 pandemic, where the breakfast service seemed to halt entirely or was significantly reduced to minimal items like a sausage biscuit and granola bar.
In summary, while the breakfast at Downtown Inn & Studio Suites might meet very basic expectations for some, it generally left much to be desired for most. The limited variety, recurrent shortages and occasional lack of advertised services left many guests disappointed.
Downtown Inn & Studio Suites has a range of reviews concerning its rooms with a mixture of positives and areas needing improvement. Several guests noted that the rooms are clean and spacious with some mentioning that their rooms appeared freshly painted and updated. Others appreciated the good value for the price and found the overall room size to be generous, while a few were pleased to discover new pools and well-maintained, stylish rooms.
However, there are numerous areas highlighted for improvement. Common issues included outdated decor, unpleasant odors and insufficient cleaning with some rooms showing signs of significant wear and tear. Specific complaints included malfunctioning appliances like fridges and TVs, dirty bathrooms and general maintenance problems such as leaky faucets, broken tiles and exposed wiring. Smoke smells were also noted in non-smoking rooms and some guests experienced dampness or humidity in their rooms.
Despite some positive remarks about the room sizes and cleanliness from certain guests, the general consensus points to a need for substantial refurbishments and better upkeep to enhance the overall guest experience.
The beds at Downtown Inn & Studio Suites received a range of feedback from guests. Many reviewers found the beds to be comfortable and highlighted their positive experiences, mentioning that the beds were clean and provided a good night's sleep. Comments such as comfortable bed, bed was clean and comfortable and beds were very good and clean, were repeated often, suggesting a general satisfaction with the comfort level.
However, there were also several concerns raised about the condition and quality of the bedding. Multiple reviews noted cigarette burns and holes in the sheets and blankets, which detracted from the overall experience. Additionally, some guests mentioned issues with the blankets, describing them as thin and inadequate, which led to discomfort, particularly on cold nights. Reports of beds being hard, springy or having lumps were also mentioned, indicating that not all rooms may offer the same level of comfort.
Overall, while many guests appreciated the comfortable beds at Downtown Inn & Studio Suites, inconsistencies in bedding quality and maintenance were a common theme among the less favorable reviews.
The cleanliness of Downtown Inn & Studio Suites has received predominantly negative feedback from its guests. Many reviewers noted that their rooms were not thoroughly cleaned with frequent mentions of dirty floors, carpets and furniture. Common complaints included sticky floors, visible mold and lingering unpleasant odors. Several guests pointed out that housekeeping did not always address their concerns, leading to dirt and trash accumulating over multiple days. Bathrooms, in particular, were highlighted as poorly maintained with issues like stains, rust and mold being consistently mentioned.
The overall state of the hotel was described as old and run-down, demanding significant renovations and deep cleaning. Despite a few mentions of clean and sanitized rooms, these instances were overshadowed by the numerous reports of dirt, grime and disrepair throughout the property. Issues extended beyond the rooms with hallways smelling of cigarettes and trash scattered around the premises.
In summary, the cleanliness standards at Downtown Inn & Studio Suites appear to be lacking with many guests finding their accommodations unclean and in need of better maintenance and updates.
The staff at Downtown Inn & Studio Suites has been a mixed experience for guests. Many reviews highlighted the friendliness and helpfulness of the staff with adjectives like friendly, kind, nice and welcoming frequently appearing. The front desk often received compliments, being described as understanding, charming and polite. Some guests mentioned specific positive interactions, such as a quick resolution to issues and being assisted capably during check-in.
However, the staff's performance was inconsistent. There were multiple mentions of rude and unprofessional behavior. Guests reported negative experiences, including unfriendliness, inattentiveness and poor service during check-in and check-out processes. Instances of a bad attitude resulting in the loss of personal belongings and staff members engaging in unprofessional conduct like smoking marijuana were also noted.
Overall, while many guests experienced positive and helpful interactions with the staff, a substantial number encountered serious issues, revealing a disparity in service quality at the hotel.
The Downtown Inn & Studio Suites has garnered mixed feedback regarding its WiFi service. While some guests have reported strong and reliable internet connectivity during their stay, others have encountered issues such as weak signals, limited access or even instances of the WiFi not working at all. This suggests that the quality of the WiFi may vary depending on the specific location within the hotel or other circumstances. Overall, while some guests have had positive experiences with the WiFi, others have faced challenges.
At Downtown Inn & Studio Suites, parking proves to be a significant concern for many guests. The parking lot is frequently described as minimal, crowded and cramped with narrow spaces that can make navigation and parking difficult, especially for larger vehicles. Several reviews note that the parking layout is not well-maintained and there are often broken cars and suspicious characters present. The lack of proper lighting adds to the sense of insecurity with some guests worrying about potential break-ins.
Despite these issues, there are a few positives mentioned. The hotel's parking is free, offering some relief in terms of expenses. Additionally, some guests find the parking to be excellent and convenient and specific areas are noted to be properly lit and safer. However, on the whole, the general consensus seems to be that the parking situation at the Downtown Inn & Studio Suites leaves much to be desired with limited spaces and maintenance concerns being major points of contention.
While the free parking is a perk, potential visitors should be prepared for a less than ideal parking experience.
The reviews of 'Downtown Inn & Studio Suites' highlight a mixed experience for families with children. On the positive side, several guests appreciated the hotel's nice pool, which was described as great for the kids and sufficient for a family stay. Additionally, a grassy area was noted as perfect for a picnic, adding a pleasant outdoor option for families.
However, there were significant concerns regarding safety and overall family-friendliness. Some reviewers explicitly mentioned that the hotel is not family-friendly and raised alarms about the safety of the area. Instances of anxiety attacks and negative recommendations regarding family stays were also noted. Overall, while there are enjoyable amenities like the pool and picnic area, the concerns about safety and suitability for families are significant factors to consider.
Quality Inn Memphis Downtown received mixed feedback regarding its accessibility for guests with disabilities. On a positive note, the hotel features an elevator deemed helpful for those with mobility challenges and is conveniently accessible by car, providing easy routes to the highway and attractions like Graceland.
However, several concerns were highlighted about the property's overall accessibility. Guests noted that the walkways were unsafe, posing a risk for ankle injuries and there were no handrails on the ramps. Issues such as public bathrooms being out of order, an outdated restroom and general inaccessibility were mentioned. The elevator service was inconsistent with reports of it stopping working and there were mentions of an electric outage affecting the amenities. Additionally, the location proved challenging for taxi and cab drivers to find.
These mixed reviews suggest a need for improvement in the infrastructure and services to better cater to guests with disabilities.
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Location
On the downside, some guests feel the hotel's advertising as "downtown" is misleading, as it usually involves a short drive to reach central areas. The immediate surroundings are described as relatively quiet but also desolate with some reviews mentioning safety concerns and a "sketchy" atmosphere. Additionally, the proximity to busy railroad tracks and highways makes for a noisy environment at times.
Overall, while the hotel provides easy access to Memphis's main highlights and offers a convenient stay for travelers with their own transport, its specific location might not appeal to those looking for a vibrant, walkable neighborhood.
Breakfast
Though a few reviews mentioned that the breakfast was good or manageable, these positive remarks were vastly outnumbered by negative feedback. Words such as poor quality, tasteless and unappealing were frequently used to describe the food. Several guests were disappointed by the lack of meat options with only eggs and bread being available on some days. Hygiene issues were also pointed out with dirty waffle machines and trash bins left full.
Moreover, there appeared to be inconsistencies in the availability of breakfast with some guests not receiving any breakfast despite it being advertised. This was especially true during the COVID-19 pandemic, where the breakfast service seemed to halt entirely or was significantly reduced to minimal items like a sausage biscuit and granola bar.
In summary, while the breakfast at Downtown Inn & Studio Suites might meet very basic expectations for some, it generally left much to be desired for most. The limited variety, recurrent shortages and occasional lack of advertised services left many guests disappointed.
Rooms
However, there are numerous areas highlighted for improvement. Common issues included outdated decor, unpleasant odors and insufficient cleaning with some rooms showing signs of significant wear and tear. Specific complaints included malfunctioning appliances like fridges and TVs, dirty bathrooms and general maintenance problems such as leaky faucets, broken tiles and exposed wiring. Smoke smells were also noted in non-smoking rooms and some guests experienced dampness or humidity in their rooms.
Despite some positive remarks about the room sizes and cleanliness from certain guests, the general consensus points to a need for substantial refurbishments and better upkeep to enhance the overall guest experience.
Beds
However, there were also several concerns raised about the condition and quality of the bedding. Multiple reviews noted cigarette burns and holes in the sheets and blankets, which detracted from the overall experience. Additionally, some guests mentioned issues with the blankets, describing them as thin and inadequate, which led to discomfort, particularly on cold nights. Reports of beds being hard, springy or having lumps were also mentioned, indicating that not all rooms may offer the same level of comfort.
Overall, while many guests appreciated the comfortable beds at Downtown Inn & Studio Suites, inconsistencies in bedding quality and maintenance were a common theme among the less favorable reviews.
Cleanliness
The overall state of the hotel was described as old and run-down, demanding significant renovations and deep cleaning. Despite a few mentions of clean and sanitized rooms, these instances were overshadowed by the numerous reports of dirt, grime and disrepair throughout the property. Issues extended beyond the rooms with hallways smelling of cigarettes and trash scattered around the premises.
In summary, the cleanliness standards at Downtown Inn & Studio Suites appear to be lacking with many guests finding their accommodations unclean and in need of better maintenance and updates.
Staff
However, the staff's performance was inconsistent. There were multiple mentions of rude and unprofessional behavior. Guests reported negative experiences, including unfriendliness, inattentiveness and poor service during check-in and check-out processes. Instances of a bad attitude resulting in the loss of personal belongings and staff members engaging in unprofessional conduct like smoking marijuana were also noted.
Overall, while many guests experienced positive and helpful interactions with the staff, a substantial number encountered serious issues, revealing a disparity in service quality at the hotel.
Wi-Fi
Parking
Despite these issues, there are a few positives mentioned. The hotel's parking is free, offering some relief in terms of expenses. Additionally, some guests find the parking to be excellent and convenient and specific areas are noted to be properly lit and safer. However, on the whole, the general consensus seems to be that the parking situation at the Downtown Inn & Studio Suites leaves much to be desired with limited spaces and maintenance concerns being major points of contention.
While the free parking is a perk, potential visitors should be prepared for a less than ideal parking experience.
Family
However, there were significant concerns regarding safety and overall family-friendliness. Some reviewers explicitly mentioned that the hotel is not family-friendly and raised alarms about the safety of the area. Instances of anxiety attacks and negative recommendations regarding family stays were also noted. Overall, while there are enjoyable amenities like the pool and picnic area, the concerns about safety and suitability for families are significant factors to consider.
Accessible
However, several concerns were highlighted about the property's overall accessibility. Guests noted that the walkways were unsafe, posing a risk for ankle injuries and there were no handrails on the ramps. Issues such as public bathrooms being out of order, an outdated restroom and general inaccessibility were mentioned. The elevator service was inconsistent with reports of it stopping working and there were mentions of an electric outage affecting the amenities. Additionally, the location proved challenging for taxi and cab drivers to find.
These mixed reviews suggest a need for improvement in the infrastructure and services to better cater to guests with disabilities.
No, Downtown Inn & Studio Suites doesn't have any pool.
No, a spa isn't available at Downtown Inn & Studio Suites.
Yes, Downtown Inn & Studio Suites welcomes dogs.
No, parking facilities aren't available at Downtown Inn & Studio Suites.
Yes, Downtown Inn & Studio Suites has a gym.
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