Hampton Inn Memphis-Poplar

Memphis 35.10799500, -89.88479100 , 5320 Poplar Avenue (Show on Map)
7.7
Good


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Summary of reviewsThe Hampton Inn Memphis-Poplar is highly regarded for its charming and secure location, which offers both tranquility and convenience. Nestled in a pleasant neighborhood with easy access to major highways, the hotel is close to a variety of restaurants, stores and attractions, making it an ideal choice for both business and leisure travelers. The availability of ample parking with good security provides added peace of mind for visitors.

Guests frequently praise the hotel's breakfast, appreciating the variety and freshness of the offerings, including hot items like eggs, sausage and waffles. The friendly and attentive breakfast staff ensure the buffet is well-stocked, adding to the positive dining experience.

Rooms at the hotel receive mixed reviews; while many guests commend the cleanliness and comfort, noting the nice amenities and quiet environment, some have pointed out issues with room size and maintenance. Despite occasional challenges with worn fixtures and cleanliness, satisfied guests often find their accommodations clean and comfortable.

The hotel generally maintains a good level of cleanliness, though some isolated issues with bathrooms and musty smells have been noted. Public facilities like the pool also receive mixed cleanliness reviews, but overall, the property is well-kept and adheres to acceptable housekeeping standards.

The staff at Hampton Inn Memphis-Poplar is frequently lauded for their friendly, polite and helpful nature. Many guests appreciate the professionalism and courtesy extended by the front desk, housekeeping and breakfast staff, which contributes to a welcoming atmosphere.

Free WiFi is another appreciated feature with most guests finding it reliable and easy to connect to, despite occasional comments about speed and signal strength.

The pool area, while generally clean and well-maintained, has faced criticism for being small and crowded and on some occasions, access has been problematic due to security and noise issues. Nevertheless, the pool remains a popular amenity when available.

Parking is well-received, offering a safe and well-lit area with ample, secure spaces. Even though some guests encountered minor issues, overall, the parking experience is positive.

Families find the hotel accommodating and comfortable with many expressing their satisfaction with the family-friendly environment and amenities.

The beds, particularly the King beds, are often cited for their comfort, contributing significantly to a pleasant stay. While there are occasional complaints about bedding quality and firmness, the general sentiment is favorable.

In summary, Hampton Inn Memphis-Poplar meets the expectations of a three-star hotel, providing satisfactory cleanliness and comfort, reliable amenities and a friendly atmosphere. The hotel's convenient location, comfortable beds and commendable breakfast make it a solid choice for visitors to Memphis.
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Hotel Taking Steps Towards Sustainability
As part of Hilton's Travel with Purpose program, this hotel is committed to reducing its environmental impact. Initiatives include efforts in waste reduction, energy efficiency through measures like LED lighting, and water conservation.

Hotel with Gym
This hotel features a fitness center.

3-Star Hotel
Located on Poplar Avenue, this Hampton Inn offers comfortable accommodations and easy access to various dining and shopping options. It's a reliable choice for travelers seeking convenience in East Memphis.

Hotel with Outdoor Pool
An outdoor pool is available at this Hampton Inn location, offering a standard option for outdoor swimming and leisure.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Room Types
One Queen Bed - Non Smoking This guestroom includes a small refrigerator, coffeemaker and a hairdryer. Ironing facilities, a flat-screen TV and a work desk are provided.

King Room - Non-Smoking This guestroom includes a small refrigerator, coffeemaker and a hairdryer. Ironing facilities, a flat-screen TV and a work desk are provided.

Queen Room with Two Queen Beds - Non-Smoking This guestroom includes a small refrigerator, coffeemaker and a hairdryer. Ironing facilities, a flat-screen TV and a work desk are provided.

King Study with Sofa Bed - Non-Smoking This room includes a refrigerator, flat-screen TV and a work desk. A seating area, coffeemaker with a sofa bed is also provided.

King Study Room - Non-Smoking This room includes a refrigerator, flat-screen TV and a work desk. A sofa bed, coffeemaker and ironing facilities are also provided.

One Queen Accessible Tub Non-Smoking This mobility accessible guestroom features a flat-screen TV, small refrigerator and a work area. An accessible bath is also provided.

One Queen Mobility / Hearing Accessible Roll in Shower Non-Shower This accessible guestroom features a refrigerator. A roll-in shower, visual fire alarm and door and phone alerts are also provided.

Guest Reviews
7.7
Good
Location
Located in a charming and secure neighborhood, the Hampton Inn Memphis-Poplar boasts a prime location that is frequently praised by its guests. The hotel offers a peaceful environment while still being conveniently close to a variety of restaurants, stores and attractions. Visitors appreciate the ease of access to major highways, making it a suitable stopover for those traveling through the area.

The surrounding area is filled with excellent dining options, including famous BBQ spots just across the street. The location provides a pleasant balance of tranquility and convenience with many essential amenities within walking distance. The neighborhood is considered safe and ideal for walking and the hotel’s proximity to notable attractions ensures a memorable stay.

For those traveling for business or personal reasons, the hotel’s advantageous position near the interstate and key destinations, such as the University of Memphis, proves to be highly practical. Meanwhile, ample parking with good security offers peace of mind for guests.

Ultimately, the Hampton Inn Memphis-Poplar's superb location, clean and comfortable accommodations and an overall sense of safety make it a highly recommended choice for visitors to Memphis.

Breakfast
Guests at the Hampton Inn Memphis-Poplar frequently praised the hotel's breakfast, highlighting its abundant variety and fresh ingredients. Many visitors described the breakfast as excellent, delicious and more than they expected for the price and hotel category. The presence of both hot and cold items with eggs, sausage and waffles frequently mentioned, provided ample options to start the day. The breakfast staff also garnered positive feedback for their friendliness and attentive service, ensuring the buffet was well-stocked even during busy times.

Several guests enjoyed the coffee, describing it as excellent, while others appreciated the clean and welcoming breakfast area. The overall consensus suggests a high level of satisfaction with the offering, noting it as a significant benefit of staying at this location.

However, some reviews indicated that the experience could be improved; occasional comments mentioned the breakfast as merely okay or typical. A few guests were disappointed with specific issues such as the quality and variety of healthy alternatives, the functioning of equipment and the area’s capacity during peak times. Despite these occasional criticisms, the general sentiment was positive with many guests considering the breakfast a highlight of their stay.

Rooms
The rooms at the Hampton Inn Memphis-Poplar receive mixed reviews with many guests praising the cleanliness and comfort but also noting issues with room size and maintenance. On the positive side, rooms are frequently described as clean and comfortable, featuring nice amenities such as large flat-screen TVs, full bottles of toiletries in the bathroom and good layout. Guests appreciated that rooms were quiet, well-furnished and provided a good night’s sleep.

However, a recurrent theme is the small size of the rooms with many guests finding them cramped and difficult to maneuver. Some rooms showed signs of wear and tear with issues like cracked and rusted lamps, leaking window units, sticky or dirty carpets and a generally dated appearance. Additionally, some guests reported problems with cleanliness upon check-in and had to request fresh towels and linen multiple times during their stay.

Despite these challenges, some rooms were noted to be extraordinarily clean and tidy with some guests expressing satisfaction with their accommodations. However, various maintenance issues and the overall small size of many rooms seem to detract from an otherwise potentially pleasant stay.

Beds
When it comes to the sleeping arrangements at the Hampton Inn Memphis-Poplar, guests frequently highlight the comfort of the beds. Many found the beds very comfortable or even exceptional, contributing to an overall pleasant stay. The King beds, in particular, garnered praise for their comfort and soft pillows.

However, it’s worth noting that some guests had less favorable experiences. There were a few mentions of dirty comforters and mattress covers and some reported that the sheets did not fit the mattresses properly. A handful of visitors found the beds either too hard or uncomfortable, which affected their sleep quality.

Despite these mixed reviews, the general consensus is that the hotel offers comfortable beds, making it a viable option for those in search of a restful night's sleep while staying in Memphis.

Cleanliness
Hampton Inn Memphis-Poplar offers a mixed bag when it comes to cleanliness, according to guest reviews. The general consensus highlights that the facility is fundamentally clean and secure with the property and guest rooms often described as very clean and well-maintained. Many travelers found their rooms to be clean, comfortable and tidy, which adds to the property's appeal.

However, some issues were noted that detracted from the overall experience. Bathrooms frequently received criticism for being dirty with some guests noticing that the floors had not been adequately swept or mopped. A recurring issue of rooms having an old, musty or moldy smell also emerged from several reviews. Specific problems such as dirty carpets, dirty sheets on sofa beds and dust in certain areas suggest that housekeeping standards could be improved.

The hotel's public facilities, including the pool, received a mix of comments on cleanliness with some guests finding the pool clean while others did not. Despite these shortcomings, the property's maintenance and cleanliness were generally appreciated, making it a viable option for those visiting Memphis.

Staff
Visitors to the Hampton Inn Memphis-Poplar often commend the hotel staff for their friendliness, politeness and helpful nature. Many guests highlight their welcoming demeanor and attentive service, describing interactions with the front desk, housekeeping and breakfast staff as particularly positive. The staff’s professionalism and courtesy stand out with many noting that they are patient and pleasant with customers.

While the majority of the feedback underscores a consistently friendly and accommodating experience, there are isolated mentions of less favorable interactions, including reports of rudeness and unresponsiveness. However, several reviews point out the General Manager's apologetic nature whenever issues arose, reflecting an effort to maintain a positive guest experience.

Overall, the Hampton Inn Memphis-Poplar seems to excel in creating a warm and supportive environment for guests with many staff members going the extra mile to ensure satisfaction.

Wi-Fi
The Hampton Inn Memphis-Poplar offers free WiFi that guests find easy to connect to. Many visitors praise its reliability and note that it provides a good browsing experience. While some mention that the WiFi speed could be better and occasionally the signal is not strong enough, others appreciate the fast and stable connection it delivers. Overall, the inclusion of complimentary WiFi is a favorable aspect of staying at this hotel.

Pool
The pool at Hampton Inn Memphis-Poplar garners mixed reviews from guests, highlighting both positive and negative aspects. On a positive note, some guests found the pool clean and wonderful, appreciating the fact that it was open for use. However, several guests have noted issues with the outdoor pool being small and crowded with instances of it being unsecured, leading to people jumping the fence for access. The pool area, at times, was described as needing vacuuming and a few reviews mentioned it was gross and not particularly clean. Noise and overcrowding can be a concern, as huge pool parties, loud music and kids in the pool late into the night were reported, making it difficult to find parking and enjoy a peaceful stay. Additionally, the outdoor pool has been closed on some occasions, disappointing those looking forward to a swim.

Parking
The Hampton Inn Memphis-Poplar offers a parking experience that largely meets guests' expectations. The parking lot is well lit and feels safe, offering a good amount of secure parking spaces. Many guests appreciated the free parking facility and reported that the area was clean and well-kept. A helpful security guard on site added an extra layer of security. However, some guests noted issues such as Poplar Road being in poor condition, inconvenient parking due to events and an unexpected $40 parking fee that took time to settle for a few. Despite these concerns, many found the parking to be convenient and satisfactory overall.

Family
Hampton Inn Memphis-Poplar is a great choice for families seeking a welcoming environment. Guests with large families feel well taken care of, often noting the hotel's family friendly accommodations. Families consistently express their happiness with their stay, highlighting the comfortable and safe atmosphere provided. The hotel goes the extra mile by offering additional rooms when needed, adding convenience for larger groups. Amenities are well-received, making it a pleasant choice for those traveling with children, including those who visiting with their grandchildren. Its three-star rating suggests a reliable level of comfort and service, ensuring a satisfying experience for family travelers.

3 Star
Hampton Inn Memphis-Poplar meets the expectations of a three-star hotel, offering clean and comfortable accommodations for its guests. The facilities and services are up to par with typical standards for its rating, making it a decent choice for travelers. The property, although somewhat dated in appearance, maintains a level of cleanliness and comfort that aligns with standard three-star hotels. Additionally, the hotel is pet friendly, adding convenience for guests traveling with their furry companions. Despite some dated aspects, the hotel provides a satisfactory experience overall.

Outdoor Pool
The outdoor pool area at Hampton Inn Memphis-Poplar is frequently noted for its cleanliness and well-maintained condition. Guests have specifically highlighted the pool area's niceness, making it an appealing feature of the hotel. However, there have been consistent issues with the pool's availability, as several reviews mention the outdoor pool being closed or under maintenance during their stays. Despite these closures, the overall maintenance and appearance of the pool area receive positive remarks from guests.


Yes, Hampton Inn Memphis-Poplar has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hampton Inn Memphis-Poplar.

Yes, Hampton Inn Memphis-Poplar welcomes dogs.

No, parking facilities aren't available at Hampton Inn Memphis-Poplar.

Yes, Hampton Inn Memphis-Poplar has a gym.

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