Quality Inn Memphis Airport

Memphis 35.06422100, -90.00737900 , 3105 Millbranch Road (Show on Map)
5.8
Rated


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Summary of reviewsQuality Inn Memphis Airport offers a balanced experience with a number of positive highlights that make it an attractive option for travelers.

The location of the hotel is one of its strongest attributes. Guests have appreciated its proximity to major attractions like Graceland and its convenience to the airport and downtown Memphis. The easy access to the expressway further adds to its appeal. While the surrounding area may be somewhat run down and lacks dining options, the gated parking provides a secure place for vehicles, enhancing the overall sense of safety.

The breakfast service at the hotel receives generally positive feedback. Most guests enjoyed the hot and plentiful options and the friendly staff added to the pleasant experience. Although some found the breakfast to be basic or repetitive, the overall sentiment remains positive, especially due to the good variety and accommodating service.

Rooms at the Quality Inn Memphis Airport are frequently described as spacious, comfortable and clean. The beds, in particular, are noted for their comfort which significantly enhances the overall stay experience. Despite occasional reports of unpleasant odors, dated furnishings and inconsistent housekeeping, many guests find the accommodations satisfactory for their needs.

Cleanliness at the hotel receives mixed reviews. Some guests praised the clean and comfortable environment, while others reported issues such as roaches, mold and insufficient cleaning in the bathrooms. The inconsistency in housekeeping standards suggests a variable experience depending on the room assigned.

The staff at Quality Inn Memphis Airport are consistently praised for their friendliness and helpfulness. Particular staff members, like Jose at the front desk and the lady attending the breakfast service, receive frequent commendations. The team's polite and accommodating nature contributes to a welcoming atmosphere, making guests feel well-cared for.

The pool is a nice feature for relaxation, often enjoyed by families, although there have been occasions where it was found in poor condition. Nonetheless, when accessible, it provides a pleasant experience.

Parking is highlighted as a secure and safe feature due to the gated nature of the facility. However, space can sometimes be limited, leading to occasional inconvenience. Still, the overall sense of security provided by the locked and gated area is reassuring for many guests.

The beds are a frequently praised aspect with comments about their comfort and size, enhancing sleep quality. Despite some dissatisfaction with the pillows, the general comfort of the sleeping arrangements leaves a positive impression on many travelers.

Overall, Quality Inn Memphis Airport offers a convenient and comfortable stay with notable strengths in its staff service, secure parking and proximity to attractions, though there are areas that could benefit from more consistent upkeep and attention to detail.
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Categories
Inn with Outdoor Pool
The hotel offers a seasonal outdoor pool for guests to use during warmer months. The pool area is equipped with sun loungers for relaxation.

Family Friendly Inn

Inn with Swimming Pool

  Outdoor Pool  


Business Inn

Inn with Parking

Accessible Inn

Inn with Gym

Room Types
Queen Room with Two Queen Beds - Non-Smoking This room offers a seating area, air conditioning and cable TV.

Queen Room with Two Queen Beds - Smoking This room offers a seating area, air conditioning and cable TV.

King Room - Smoking This room offers a seating area, air conditioning and cable TV.

King Room - Non-Smoking This room offers a seating area, air conditioning and cable TV.

King Room - Accessible/Non-Smoking This double room provides a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.

Guest Reviews
5.8
Rated
Location
The Quality Inn Memphis Airport boasts a number of positive aspects regarding its location. Guests appreciated its proximity to key attractions, such as Graceland, which is just a short drive away. The hotel is also conveniently close to the airport and the downtown area of Memphis, making it easy for travelers to access both their flights and the vibrant city life. Many found the location to be advantageous, highlighting its easy access to the expressway and various tourist spots.

Safety is a feature that stands out with gated parking ensuring that guests can park their vehicles securely. However, there were some remarks about the surrounding area; while it’s described as quiet, it's also noted that the immediate vicinity lacks dining options and the area appears somewhat run down.

Despite these minor drawbacks, the hotel’s cleanliness and overall convenience won praises, making it a suitable choice for those visiting the notable sights of Memphis.

Breakfast
Quality Inn Memphis Airport offers a varied experience when it comes to breakfast with most guests finding positive aspects. The breakfast is generally described as good with hot and plentiful options that guests appreciate. Several reviews highlight that the breakfast was very nice and made even better by the friendly staff attending to the service. Some guests experienced a full breakfast and felt it was sufficient and satisfying.

However, there are also mentions of the breakfast being on the simpler side with some describing it as basic but okay or limited in options. The breakfast area sometimes gets crowded and a few guests found the selections to be repetitive or poor. During certain periods, likely influenced by COVID-19, breakfast offerings were reduced to grab-and-go bags or very light options, which disappointed some guests. Despite these limitations, the overall sentiment leans towards a positive breakfast experience, particularly due to the hot meals and accommodating service.

Rooms
Quality Inn Memphis Airport offers a variety of room experiences, heavily influenced by its positive attributes. Notably, the rooms are often described as large, spacious and comfortable. Cleanliness is frequently mentioned with many guests finding their accommodations to be both clean and quiet. The beds are consistently highlighted for their comfort, enhancing the overall stay.

However, there are occasional lapses in consistency. Some guests reported issues such as unpleasant odors, remnants of smoke and a dated appearance in certain areas. Additionally, there were instances of insufficient housekeeping, including dirty bathrooms and inadequate towel replacement.

Despite these drawbacks, the convenience of the location close to the airport and the roominess of the accommodations make it a practical choice for many travelers. It’s advisable to set clear expectations and potentially address any concerns with the hotel staff upon arrival.

Beds
The beds at Quality Inn Memphis Airport are frequently described as comfortable with many guests specifically highlighting the overall comfort and size of the beds. Phrases like big bed, gigantic bed and king size bed indicate spacious sleeping arrangements, often appreciated by travelers. The beds are complemented by lovely soft sheets, contributing to a pleasant sleeping experience. However, some guests noted that the pillows were not up to standard, describing them as uncomfortable and undersized. Despite this, the emphasis remains on the comfort and cleanliness of the beds, creating a generally positive impression for anyone considering a stay.

Cleanliness
Quality Inn Memphis Airport has received mixed feedback regarding its cleanliness. On a positive note, some guests appreciated the clean and comfortable rooms, updated amenities and comfortable beds. The suite was highlighted for being clean and another review emphasized that everything was both clean and friendly. The gated property also provided a sense of security, which was comforting to guests in an area that did not always feel safe.

However, there were numerous concerns about overall cleanliness. Some guests reported encountering roaches and mold, particularly in the shower curtains and on the bathroom ceiling. Multiple reviews mentioned that the bathrooms were not properly cleaned, citing issues such as hair in corners, rings in the toilet and mildew. The carpets were frequently described as dirty and in need of vacuuming and there were instances of dust accumulation under the desk. Furthermore, a love seat had conspicuous white stains and there were even several dead cockroaches found on the floor in one of the rooms.

The perception of cleanliness varied significantly among guests, which could suggest inconsistencies in housekeeping standards. While some found their stay satisfactory and noted that their rooms were very clean, others experienced a level of uncleanliness that detracted considerably from their comfort and overall experience.

Staff
The staff at Quality Inn Memphis Airport receive high praise from guests with many highlighting their friendliness and helpfulness. Jose at the front desk is particularly mentioned as being amazing. Several reviews emphasize the polite and accommodating nature of the employees and guests frequently note that the staff is very friendly and pleasant. Positive comments often mention staff members being extremely nice, helpful and always willing to provide good service. The lady at breakfast receives compliments for her super friendly demeanor. Overall, guests seem to appreciate the welcoming atmosphere created by a team that is consistently polite, accommodating and dedicated to good service.

Pool
The Quality Inn Memphis Airport offers a nice pool area where guests can relax and unwind, making it a good value for money. The small, clean outdoor pool is comfortably warm, which is perfect for kids who love to swim at the end of the day. However, there have been several instances where the pool was closed and not in the best condition with reports of it being dirty and unmaintained. Despite these occasional issues, when accessible, the pool area provides a pleasant and enjoyable experience for families.

Parking
The Quality Inn Memphis Airport provides a gated and secure parking facility, which has been highlighted as a positive aspect, enhancing the feeling of safety for guests. The option for long-term parking adds convenience for extended stays. However, some guests have noted the parking area's limited space and small size, leading to insufficient availability at times. While the gated nature of the parking lot offers a sense of security, there have been occasional mentions of non-residents wandering the area. Despite these points, the presence of locked and closed gated parking remains a reassuring feature for many visitors.


Yes, Quality Inn Memphis Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Quality Inn Memphis Airport.

No, Quality Inn Memphis Airport doesn't allow dogs.

Yes, parking facilities are available at Quality Inn Memphis Airport.

Yes, Quality Inn Memphis Airport has a gym.

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