SpringHill Suites Memphis Downtown
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Summary of reviewsSpringHill Suites Memphis Downtown enjoys an enviable location in the heart of Memphis, offering guests easy access to popular attractions such as Beale Street, the riverfront, Bass Pro Pyramid and Sun Studios. The proximity to key landmarks and the convenience of a trolley stop right next to the hotel make it an ideal base for tourists keen to explore the city's vibrant downtown area.
The hotel's breakfast is widely praised for its variety and quality. Guests appreciate the plentiful and hearty options available from as early as 6:30 AM with special mentions of healthy, low-sugar choices. The warm, friendly service in the breakfast area further enhances the positive start to the day.
Accommodations at SpringHill Suites Memphis Downtown are noted for their spaciousness, cleanliness and comfort. Guests frequently comment on the airy, well-equipped rooms with modern amenities like large TVs and super-equipped studios. The double queen suites in the historic Kress building are particularly admired for their beauty and size. While there are occasional remarks about minor wear and isolated cleanliness issues, the overall feedback highlights the comfort and spaciousness of the rooms.
The staff at SpringHill Suites Memphis Downtown receive consistently high praise for their friendliness, helpfulness and professionalism. The front desk, bartenders and breakfast room staff stand out for their exceptional customer service, contributing significantly to a positive and memorable guest experience.
However, the parking situation presents some challenges for guests. Valet parking is the only option with rates considered pricey and service sometimes slow. Despite parking being available, guests might find the cost and convenience less than ideal and may benefit from exploring alternative parking options nearby.
In terms of sleeping arrangements, guests consistently find the bedding incredibly comfortable. Whether in regular beds, king-size beds or even the sofa, the comfort level is highly rated, often described as providing a restful and cozy sleeping experience.
Overall, SpringHill Suites Memphis Downtown offers a highly positive experience, particularly due to its prime location, comfortable accommodations, excellent breakfast and exceptional staff service.
Categories
The hotel's breakfast is widely praised for its variety and quality. Guests appreciate the plentiful and hearty options available from as early as 6:30 AM with special mentions of healthy, low-sugar choices. The warm, friendly service in the breakfast area further enhances the positive start to the day.
Accommodations at SpringHill Suites Memphis Downtown are noted for their spaciousness, cleanliness and comfort. Guests frequently comment on the airy, well-equipped rooms with modern amenities like large TVs and super-equipped studios. The double queen suites in the historic Kress building are particularly admired for their beauty and size. While there are occasional remarks about minor wear and isolated cleanliness issues, the overall feedback highlights the comfort and spaciousness of the rooms.
The staff at SpringHill Suites Memphis Downtown receive consistently high praise for their friendliness, helpfulness and professionalism. The front desk, bartenders and breakfast room staff stand out for their exceptional customer service, contributing significantly to a positive and memorable guest experience.
However, the parking situation presents some challenges for guests. Valet parking is the only option with rates considered pricey and service sometimes slow. Despite parking being available, guests might find the cost and convenience less than ideal and may benefit from exploring alternative parking options nearby.
In terms of sleeping arrangements, guests consistently find the bedding incredibly comfortable. Whether in regular beds, king-size beds or even the sofa, the comfort level is highly rated, often described as providing a restful and cozy sleeping experience.
Overall, SpringHill Suites Memphis Downtown offers a highly positive experience, particularly due to its prime location, comfortable accommodations, excellent breakfast and exceptional staff service.
Family Friendly Hotel
Located near Beale Street and other downtown attractions, this hotel offers families a prime location for exploring Memphis. The suites include separate living areas and kitchenettes, providing added space and convenience. A pool and complimentary breakfast are available.
Business Hotel
Adjoined to the Historic Kress Conference Center, this hotel offers over 8,350 sq ft of meeting space, including a ballroom and seven meeting rooms. It features executive business suites with boardrooms and a 24-hour business center, providing robust options for business gatherings.
3-Star Hotel
This hotel features spacious suites and a complimentary breakfast, providing value and comfort for guests exploring downtown Memphis. Its central location makes it a practical choice for both business and leisure travelers.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Situated in the heart of Memphis, SpringHill Suites Memphis Downtown boasts an exceptional location that guests consistently praise. Just a short stroll to Beale Street, the riverfront and other popular attractions, it offers a prime spot for those wanting to explore the city's vibrant downtown area. Positioned right next to a trolley stop, the hotel provides easy and convenient transportation options for sightseeing.
Visitors appreciate the proximity to landmarks such as the Bass Pro Pyramid and Sun Studios, making it an ideal base for tourists. The central downtown location means that many of Memphis's key attractions are within walking distance, offering plenty of opportunities for leisurely walks through the city's cultural and entertainment hubs.
The hotel's comfortable bedding and well-maintained pool add to the overall positive experience. With friendly and attentive staff, SpringHill Suites Memphis Downtown ensures a pleasant and convenient stay for all visitors seeking to soak in the rich history and lively atmosphere of Memphis.
SpringHill Suites Memphis Downtown offers a breakfast experience that has been praised for its excellence and variety with several guests describing it as very good, exceptional or even superb. Many appreciated the plentiful and hearty options available, noting that it provided a good start to the day, especially with its early serving time of 6:30 AM.
Guests were pleased with the inclusion of breakfast and highlighted the fresh, delicious items available. A few reviews mentioned healthy and low-sugar options, which added to the positive perception. The staff in the breakfast area received commendations for their great service, enhancing the overall experience.
However, some reviews pointed out limitations, particularly in the variety and temperature of the food with a few guests noting that the buffet could be more extensive or stating that options were limited due to COVID-19 restrictions. Despite these occasional remarks, the overall consensus reflected a generally positive impression of the breakfast offerings at this hotel.
SpringHill Suites Memphis Downtown offers spacious and comfortable accommodations with guests frequently noting the clean, airy and well-equipped rooms. The hotel features lovely large rooms, some with high ceilings, which add to the sense of space and comfort. Many guests appreciated the comfort of the bedding and found the rooms to be a relaxing retreat. The suites, especially the double queen suites in the historic Kress building, received praise for their beauty and size.
Several reviews highlighted the modern amenities, such as large TVs and super-equipped studios with two rooms. The location of the hotel is also a significant advantage, situated close to the main attractions and offering excellent views from the rooms. However, there were occasional mentions of minor wear, such as older carpets showing signs of age and a few isolated incidents where room cleanliness did not meet expectations.
Overall, guests consistently commended the rooms for their comfort, cleanliness and spaciousness, making SpringHill Suites Memphis Downtown a favorable choice for travelers seeking a relaxed and well-located stay.
Visitors to SpringHill Suites Memphis Downtown frequently compliment the hotel for its bed comfort. Many noted the beds as great, highlighting their softness and how incredibly comfy they were. Others specifically mentioned the firm yet comfortable beds, ensuring a restful sleep. Even the king size beds received praise for being clean and very comfortable. Guests consistently found the bedding to be comfortable and cozy. The comfort extended beyond the beds to the sofa as well, which was described as very comfortable. Overall, the accommodation consistently provided a comfortable sleeping experience with some even declaring it the most comfortable hotel bed ever.
SpringHill Suites Memphis Downtown receives mixed feedback regarding cleanliness. Many guests appreciate the cleanliness of the hotel, describing it as clean, comfortable and modern. Guests often note clean and tidy rooms and well-maintained facilities, including the breakfast area and lobby. The property is also lauded for its cleanliness and upkeep. Exceptional staff service adds to the positive experience with outstanding and amazing staff members frequently mentioned.
However, some reviews highlight shortcomings, including rooms not being cleaned during extended stays and specific instances of unclean conditions like dirty carpets, leftover food and empty soap dispensers. A few guests reported issues with smoke smells and overall room cleanliness not meeting expectations. Despite these inconsistencies, the size and comfort of the rooms generally receive favorable comments. While the overall experience leans towards positive, attention to uniform cleaning standards could enhance guest satisfaction.
The staff of SpringHill Suites Memphis Downtown earn consistently high praise for their friendliness, helpfulness and professionalism. Numerous reviews highlight the accommodating nature of the team with guests frequently describing them as incredibly friendly, polite and welcoming. The front desk staff, including individuals like Cybil, receive specific commendations for their wonderful service. The bartenders and breakfast room staff also stand out for their exceptional customer service, making guests feel well-cared for throughout their stay. Whether providing information about local attractions or ensuring a pleasant dining experience, the hotel's staff consistently contribute to a positive and memorable visit.
Guests at SpringHill Suites Memphis Downtown have highlighted several concerns regarding the hotel's parking situation. Valet parking is emphasized as the only available option with no self-parking alternatives, which many found inconvenient. Additionally, the valet service is often cited as being pricey with rates hovering around $25 to $29 per night. Some visitors also experienced lengthy wait times when using the valet service, adding to their dissatisfaction.
The overall cost of parking was a common issue. Many guests felt that the fees were steep and inconsistent with initial information provided, leading to some frustration. The parking is offsite and uncovered, which some found less than ideal given the cost. Some visitors mentioned that they discovered cheaper parking options nearby too late.
Despite these challenges, the fact that parking is available, albeit outsourced to valet services, does provide a solution for those traveling by car. However, prospective guests might want to consider these factors when planning their stay, especially if budget and convenience are key concerns.
Location Show Map
Location
Visitors appreciate the proximity to landmarks such as the Bass Pro Pyramid and Sun Studios, making it an ideal base for tourists. The central downtown location means that many of Memphis's key attractions are within walking distance, offering plenty of opportunities for leisurely walks through the city's cultural and entertainment hubs.
The hotel's comfortable bedding and well-maintained pool add to the overall positive experience. With friendly and attentive staff, SpringHill Suites Memphis Downtown ensures a pleasant and convenient stay for all visitors seeking to soak in the rich history and lively atmosphere of Memphis.
Breakfast
Guests were pleased with the inclusion of breakfast and highlighted the fresh, delicious items available. A few reviews mentioned healthy and low-sugar options, which added to the positive perception. The staff in the breakfast area received commendations for their great service, enhancing the overall experience.
However, some reviews pointed out limitations, particularly in the variety and temperature of the food with a few guests noting that the buffet could be more extensive or stating that options were limited due to COVID-19 restrictions. Despite these occasional remarks, the overall consensus reflected a generally positive impression of the breakfast offerings at this hotel.
Rooms
Several reviews highlighted the modern amenities, such as large TVs and super-equipped studios with two rooms. The location of the hotel is also a significant advantage, situated close to the main attractions and offering excellent views from the rooms. However, there were occasional mentions of minor wear, such as older carpets showing signs of age and a few isolated incidents where room cleanliness did not meet expectations.
Overall, guests consistently commended the rooms for their comfort, cleanliness and spaciousness, making SpringHill Suites Memphis Downtown a favorable choice for travelers seeking a relaxed and well-located stay.
Beds
Cleanliness
However, some reviews highlight shortcomings, including rooms not being cleaned during extended stays and specific instances of unclean conditions like dirty carpets, leftover food and empty soap dispensers. A few guests reported issues with smoke smells and overall room cleanliness not meeting expectations. Despite these inconsistencies, the size and comfort of the rooms generally receive favorable comments. While the overall experience leans towards positive, attention to uniform cleaning standards could enhance guest satisfaction.
Staff
Parking
The overall cost of parking was a common issue. Many guests felt that the fees were steep and inconsistent with initial information provided, leading to some frustration. The parking is offsite and uncovered, which some found less than ideal given the cost. Some visitors mentioned that they discovered cheaper parking options nearby too late.
Despite these challenges, the fact that parking is available, albeit outsourced to valet services, does provide a solution for those traveling by car. However, prospective guests might want to consider these factors when planning their stay, especially if budget and convenience are key concerns.
Yes, SpringHill Suites Memphis Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at SpringHill Suites Memphis Downtown.
No, SpringHill Suites Memphis Downtown doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites Memphis Downtown.
Yes, SpringHill Suites Memphis Downtown has a gym.
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