Best Western Plus Mentor-Cleveland Northeast
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Summary of reviewsBest Western Plus Mentor-Cleveland Northeast offers an outstanding hospitality experience in Mentor, Ohio, combining excellent amenities with a superbly convenient location. Guests consistently praise the hotel's proximity to downtown Cleveland, major highways, and local attractions like President Garfield's home and Headlands Beach. This easy access to area highlights, along with nearby dining and shopping options, enhances the hotel's appeal, making it an ideal base for exploring both Mentor and Cleveland.
The hotel distinguishes itself with its remarkable breakfast experience, celebrated for its quality and diverse selection. Guests enjoy a complimentary buffet featuring delicious hot and cold options, ensuring a hearty start to the day in a clean and peaceful dining setting. Similarly, the hotel's on-site dining, particularly at the Skye Bistro, receives high praise for its tasty dishes and excellent service, offering guests and locals alike a delightful culinary experience.
Accommodations at the hotel are consistently described as spacious, comfortable, and meticulously clean. Rooms boast a blend of modern and traditional decor, providing a cozy atmosphere with practical amenities like fridges and microwaves. Creating a sense of luxury, rooms are designed to feel like a fine home, offering excellent value.
The hotel's commitment to cleanliness is evident throughout the property, with immaculate rooms and well-maintained facilities contributing to a welcoming environment. This attention to detail is complemented by an outstanding staff, known for their friendliness, attentiveness, and exceptional customer service, ensuring guests feel genuinely welcomed and cared for.
While Wi-Fi service receives mixed reviews, with some guests experiencing challenges in their rooms, the overall experience at Best Western Plus Mentor-Cleveland Northeast remains positive. The beds in the hotel receive varied feedback; however, many guests appreciate the comfort and restful sleep they provide, despite some noting a desire for improved options.
The hotel is also noted for its pet-friendly policies, warmly welcoming both human and furry guests, enhancing the appeal for travelers with pets. Additionally, the hotel's charming atmosphere and competitive pricing make it a standout choice in the area, offering excellent value and leaving a lasting impression on its visitors.
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The hotel distinguishes itself with its remarkable breakfast experience, celebrated for its quality and diverse selection. Guests enjoy a complimentary buffet featuring delicious hot and cold options, ensuring a hearty start to the day in a clean and peaceful dining setting. Similarly, the hotel's on-site dining, particularly at the Skye Bistro, receives high praise for its tasty dishes and excellent service, offering guests and locals alike a delightful culinary experience.
Accommodations at the hotel are consistently described as spacious, comfortable, and meticulously clean. Rooms boast a blend of modern and traditional decor, providing a cozy atmosphere with practical amenities like fridges and microwaves. Creating a sense of luxury, rooms are designed to feel like a fine home, offering excellent value.
The hotel's commitment to cleanliness is evident throughout the property, with immaculate rooms and well-maintained facilities contributing to a welcoming environment. This attention to detail is complemented by an outstanding staff, known for their friendliness, attentiveness, and exceptional customer service, ensuring guests feel genuinely welcomed and cared for.
While Wi-Fi service receives mixed reviews, with some guests experiencing challenges in their rooms, the overall experience at Best Western Plus Mentor-Cleveland Northeast remains positive. The beds in the hotel receive varied feedback; however, many guests appreciate the comfort and restful sleep they provide, despite some noting a desire for improved options.
The hotel is also noted for its pet-friendly policies, warmly welcoming both human and furry guests, enhancing the appeal for travelers with pets. Additionally, the hotel's charming atmosphere and competitive pricing make it a standout choice in the area, offering excellent value and leaving a lasting impression on its visitors.
Dog Friendly Hotel
This hotel welcomes pets and offers a grassy area for pet relief on the property. It is also listed as one of the Pet Friendly Hotels in Lake County.
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes
Yes
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Accessible Hotel
This hotel is included in the list of accessible hotels in Ohio.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...Hotel with Rooms With Fireplace
A reliable hotel providing comfortable rooms, with some possibly featuring fireplaces, making it a cozy choice for travelers in the Mentor area.
Hotel with Outdoor Pool
This hotel is included in the list of properties relevant to a search for hotels in Ohio with outdoor pools.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: Double or King Suite
Please suggest which room type a family with one child should choose and where the child will sleep:
Double Bed Room Second Bed or King Suite Double Bed Sofa Sleeper
Show more...Double Bed Room Second Bed or King Suite Double Bed Sofa Sleeper
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Around the pool, there are also available:
Show more... Towels
Umbrellas
Business Hotel
Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Gym opening hours: 24 hours
Show more...3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Mentor, Ohio, 'Best Western Plus Mentor-Cleveland Northeast' offers a superbly convenient location that caters to diverse traveler needs. Just a short drive from downtown Cleveland and with easy access to major highways, guests find it effortless to explore the area's abundant attractions. The hotel is perfectly situated near a wide array of dining options, shopping centers, and notable sites like President Garfield's home and the scenic Headlands Beach. This quaint and historically unique property is praised for its cleanliness and friendly staff, ensuring a comfortable stay. Its quiet, safe neighborhood is ideal for those seeking peace while still being close to the action. For visitors attending family events or local conferences, the centralized location makes for a seamless experience, highlighting the hotel's role as an excellent base for exploring Mentor and Cleveland's best offerings.
Nestled in the Mentor-Cleveland Northeast area, the Best Western Plus offers a remarkable breakfast experience that stands out among hotel stays. Guests frequently applaud the excellent quality and wide variety of options available at the complimentary buffet, which includes both hot and cold selections. Diners can indulge in delicious eggs, bacon, sausage, waffles, hashbrowns, fresh fruit, and an assortment of cereals and yogurts, all complemented by excellent coffee. The breakfast service is recognized as efficient, with friendly and accommodating staff maintaining some of the cleanest facilities observed by travelers. The offering is often described as one of the best among Best Western Plus locations and surpasses that of many competitors. While some guests noted repetitive menus after several days, the overall consensus highlights a satisfying and hearty start to the day in a spacious and peaceful dining setting.
Located at the Best Western Plus Mentor-Cleveland Northeast, dining options at the hotel's restaurant, including the Skye Bistro, receive high praise from guests for their delicious dishes and excellent service. The eatery is frequently described as convenient and fantastic, making it a great choice for both hotel guests and locals. With tasty dishes like walleye recommended by visitors and a chef who exceeds expectations, the restaurant promises a delightful dining experience. Many guests loved the on-site dining with its lovely atmosphere, and some even highlighted the bistro as a great destination for dinner. The restaurant staff is often commended for their commendable service, although a few reviews noted inconsistency in attendance. Patrons speak highly of both the exquisite food and the inviting bar, noting the appetizers as particularly outstanding. Overall, the dining experience at this hotel is well-regarded as a culinary highlight during a stay at this Northeast Ohio location.
The rooms at Best Western Plus Mentor-Cleveland Northeast are consistently praised for their spaciousness and comfort, offering guests a serene and quiet environment. Many reviews mention the exceptional cleanliness of the accommodations, enhancing the overall experience and reflecting well on the hotel's commitment to maintaining high standards. Guests appreciate the separate living spaces in the suites, often highlighting the convenience of having amenities like a fridge, microwave, and sink. The rooms, which feel like a slice of luxury, are elegantly decorated, combining modern design with traditional elements, which gives a cozy and charming vibe. High ceilings and unique historical adaptations further contribute to the sense of space and openness, making it feel like staying in someone's fine home. Whether traveling alone or with family, guests find the room size to be more than satisfactory, providing plenty of seating and work areas. Most importantly, the rooms offer incredible value, blending a practical arrangement with comfort and style, ideal for both short and extended stays.
At Best Western Plus Mentor-Cleveland Northeast, guests have shared varied experiences regarding the beds. Many found solace in the comfort provided by the hotel beds, noting that they were perfectly balanced—not too hard, not too soft. A significant number of guests praised the beds for being exceptionally comfortable, accompanied by fluffy pillows that contributed to a restful night's sleep. The comfort was further enhanced by the quality linens adorning the beds.
However, there are contrasting opinions from guests who felt the beds lacked comfort, describing them as too firm or even likening them to concrete. Some pointed to issues such as sagging mattresses and occasional squeaks, while others wished for the option of mattress toppers to increase comfort.
Overall, while many guests appreciated the comfort and had a great sleep experience, there remains room for improvement to address the preferences of those who found the beds less accommodating.
The Best Western Plus Mentor-Cleveland Northeast consistently impresses guests with its exceptionally high standards of cleanliness. Travelers frequently highlight the immaculate state of the entire property, from the spotless rooms and bathrooms to the pristine lobby and breakfast area. The hotel is described as both clean and comfortable, with well-maintained facilities that are inviting and homey. Guests appreciate the effort the staff takes to keep the place neat and tidy, which contributes to the warm and welcoming atmosphere. Additionally, the hotel's convenient location, combined with ample dining options nearby, enhances the overall experience. Many visitors feel that the cleanliness and quality of the property offer excellent value, making it a top choice for those visiting the Cleveland area. With quiet, spacious rooms and a friendly staff, the hotel provides a peaceful retreat for its guests.
The Best Western Plus Mentor-Cleveland Northeast is consistently praised for its outstanding team, frequently described as friendly, helpful, and attentive. Guests highlight the exceptional level of customer service, with staff members remembered for their warmth and willingness to engage with guests personally, even recalling names. The front desk in particular receives accolades for its efficiency and the accommodating nature of the desk agents, who adeptly handle requests and ensure a smooth check-in experience. All staff interactions are marked by politeness and a readiness to assist, ensuring guests feel welcomed and cared for throughout their stay. Housekeeping is commended for their prompt service, contributing to a clean and pleasant environment. This hotel stands out for its hospitable atmosphere, largely due to a staff that genuinely prioritizes guest satisfaction and comfort.
At the Best Western Plus Mentor-Cleveland Northeast, guests have experienced mixed reviews when it comes to the Wi-Fi service. While some have praised the internet as good and even great, noting satisfactory and fast connections, others have faced challenges with reliability. Several guests reported unstable and spotty Wi-Fi in their rooms, although it seems that the connection is stable and functional in common areas such as the reception and seating areas. Despite attempts to resolve the issues, some guests encountered persistent connectivity problems. The hotel staff at the front desk, however, have been highlighted for their good and fantastic service, suggesting a level of responsiveness in addressing guest concerns.
The Best Western Plus Mentor-Cleveland Northeast offers a charming and unique atmosphere that resonates with local history, being close to the President Garfield historic home. Despite its slightly dated interior appearance, the hotel is well-maintained and exudes comfort and attractiveness. Frequent refreshment of the rooms ensures cleanliness without aiming for luxury, making it a solid choice for those seeking a good value stay. Business travelers will find all necessary amenities to meet their needs in this non-boxy structure that leaves a good first impression. While it aligns with a three-star hotel experience, its overall appeal and competitive pricing make it stand out as the best option in the area, meriting repeat visits.
Best Western Plus Mentor-Cleveland Northeast has proven to be a convenient option for pet owners, offering a welcoming atmosphere for both humans and their furry companions. The hotel is particularly noted for being pet-friendly, with no additional pet fees—a highlight for many guests. The staff's warm hospitality extends to four-legged visitors as well, with dogs receiving a thoughtful welcome bag of treats upon arrival. Some guests shared experiences of being generously upgraded to more suitable accommodations, such as a King Suite on the first floor, when traveling with their pets. The rooms designated for pet owners are thoughtfully located near exits, making outdoor access easy for guests with dogs. This arrangement, coupled with the quiet environment, has been appreciated for the comfort it provides to guests and their pets. While one review mentioned issues with cleanliness related to previous canine guests, the overall narrative reflects a pet-friendly establishment that strives to create a home-away-from-home ambiance for both humans and their furry friends.
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Location
Breakfast
Dinner
Rooms
Beds
However, there are contrasting opinions from guests who felt the beds lacked comfort, describing them as too firm or even likening them to concrete. Some pointed to issues such as sagging mattresses and occasional squeaks, while others wished for the option of mattress toppers to increase comfort.
Overall, while many guests appreciated the comfort and had a great sleep experience, there remains room for improvement to address the preferences of those who found the beds less accommodating.
Cleanliness
Staff
Wi-Fi
3 Star
Dog Friendly
Yes, Best Western Plus Mentor-Cleveland Northeast has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Best Western Plus Mentor-Cleveland Northeast.
Yes, Best Western Plus Mentor-Cleveland Northeast welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Best Western Plus Mentor-Cleveland Northeast.
Yes, Best Western Plus Mentor-Cleveland Northeast has a gym. For more information, read the answers to the Gym questionnaire
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