Pool
Features both an indoor and outdoor pool in a charming castle setting. The hotel's spa enhances the relaxation experience, making it a great choice for adults seeking tranquility.
Heated Pool
Indoor Pool
Outdoor Pool
Pool 1 informationLocation of the pool:Indoor pool
Is it a pool of special type?Heated pool
Pool surface size:50 m2
Pool minimum depth:1,20 m
Pool maximum depth:1,40 m
Pool maximum length:10 m
When is the pool open?All year
Opening hours:07:00 - 20:00
Pool activities available:Water sports
Around the pool, there are also available:Showers
WC
Changing facilities
Towels
Spa facilities
Sauna
The water of the pool is sanitized using:Chlorine
Ozone
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 informationLocation of the pool:Outdoor pool
Is it a pool of special type?Infinity pool
Pool surface size:90 m2
Pool minimum depth:1 m
Pool maximum depth:1,40 m
Pool maximum length:18 m
When is the pool open?From April to October
Opening hours:07:00 - 21:00
The pool also has:Jacuzzi / Hot tub / Bubbling whirlpool
Pool activities available:Water sports
Around the pool, there are also available:Showers
Towels
Sunbeds
Umbrellas
Sauna
The water of the pool is sanitized using:Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Show more...Health & Safety
The adults-only aspect allows for targeted health and safety measures. A 'Castel' hotel may offer more spacious accommodations, naturally supporting social distancing.
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?Yes
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel operate at a limited capacity?Yes, up to 80% of the rooms can be occupied
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?Yes, New hours: Check-in: 14:00 - Check-out: 20:00
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?HGV lines
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?Yes
Reopening Date: May, 07 2021
Additional Information:Doctor in house. Tests always possible.
Spa
Hotel Castel Rundegg is an adults-only spa hotel that offers its guests an oasis of relaxation and rejuvenation. The spa facilities occupy an indoor area of 500 square meters and an outdoor area of 120 square meters, providing ample space for guests to unwind and enjoy the various spa services and amenities. For those who prefer privacy, there are 8 private massage and treatment rooms available for your use. The sauna and the steam room are available for those who want to cleanse and rejuvenate their body, and there is also a relaxation room where guests can unwind and rest after a long day. The mud bath is a unique spa experience, providing a therapeutic and rejuvenating treatment. The spa services offered include various massage treatments, body treatments, and beauty treatments, facial treatments, full body massage, aromatherapy, reflexology, and waxing.
Size of the spa facilities: Indoor area: 500 m2 (5382 ft2) Outdoor area: 120 m2 (1292 ft2)
Spa facilities:Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s)
Private massage and treatment room(s) - Number: 8
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 2
Relaxation Room(s) - Number: 1
Mud bath(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours:08:00 - 19:00
Cost for using spa facilities:Free for guests
Spa services:Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Detox massage
Hot stone massage
Jet hydro massage
Lymphatic drainage massage
Shiatsu massage
Sports massage
Swedish massage
Signature massage
In-room massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Electrolysis
Manicure
Pedicure
Waxing
Approximate cost of spa services:69 EUR
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
