Four Seasons Hotel Cairo at Nile Plaza
Hotel in Cairo
8.7
Very Good
From $355
From $355
5-Star HotelSummary of reviews related to the '5 Star' categoryVisitors of Cairo looking for luxury accommodation should consider a stay at Four Seasons Hotel Cairo at Nile Plaza. According to guest reviews, the hotel surpasses its five star rating in terms of cleanliness, service and response time to guest requests. The staff is described as pleasant, always happy to help and exceptional. The hotel's lobby, location and rooms have received high praise from guests. Visitors cannot only enjoy a top-notch stay but also feel secure knowing that the hotel takes safety seriously.
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Royal Maxim Palace Kempinski Cairo
Hotel in Cairo
8.1
Very Good
From $201
From $201
5-Star HotelSummary of reviews related to the '5 Star' categoryRoyal Maxim Palace Kempinski Cairo showcases a blend of mixed opinions regarding its five-star rating. Some guests highlighted it as a true 5-star hotel, upholding an authentic five-star experience with high praises for its facilities and services. They described it as providing a regal experience and maintained it is one of the best in its category.

However, there were contrasting views where some visitors found it not living up to the five-star reputation. Several reviews suggested that the hotel's offerings equate more to a four-star level within the country and a few even questioned the quality, indicating a disappointing experience and finding it very overpriced for what was available. Despite the overall luxurious setting suggested by its name, the hotel received mixed feedback on being a definitive five-star establishment. Notwithstanding these critiques, the friendliness of the staff and the range of services were generally appreciated.
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The St. Regis Cairo
Hotel in Cairo
9.1
Excellent
From $301
From $301
5-Star HotelSummary of reviews related to the '5 Star' categoryThe St. Regis Cairo stands out as one of the best hotels, offering an exceptional level of service that many guests feel justifies every penny spent. With a high level of security and excellent facilities, it undoubtedly meets and often surpasses the expectations of a five-star hotel. The hotel is consistently hailed as deserving its five-star status with several guests noting that the quality even exceeds typical five-star standards, making it feel more luxurious and exquisite than many comparable establishments.

However, there are areas that may not meet these high expectations, particularly with the quality of the restaurants, which some guests found disappointing for a hotel of this caliber. Additionally, some aspects of the reception service caused frustration with reports of unfriendliness and long check-in times.

Despite these few shortcomings, the general consensus is that The St. Regis Cairo is a clean and exquisitely designed hotel that sets a high bar for luxury and service. It is praised as worthy of the St. Regis name and provides a five-star experience that is well justified.
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The St Regis New Capital Cairo
Hotel in Cairo
8.8
Excellent
From $157
From $157
5-Star HotelSummary of reviews related to the '5 Star' categoryThe St Regis New Capital Cairo has consistently wowed its guests, who often describe it as a real 5-star hotel or even worthy of a 10-star rating. The hotel's luxury facilities and services are often highlighted as comparable to the best European 5-star hotels, making it an excellent choice for those seeking a high-end experience in Cairo. Guests repeatedly mention the exceptional staff, who are not only professional but also kind and friendly, enhancing the overall stay.

The hotel offers five-star amenities, including very comfortable beds and clean, spacious rooms that ensure a luxurious and restful experience. Reviewers often point out the magnificent and huge structure of the hotel, further adding to its appeal as a top luxury resort. The excellent level of service provided by the staff seems to be a consistent factor that contributes to the hotel's high ratings.

Moreover, guests have noted that everything about the hotel is world-class, from the five-star hospitality to the overall luxurious atmosphere. The consistent excellence and top-tier service make The St Regis New Capital Cairo stand out as one of the best hotels in Egypt.
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JW Marriott Hotel Cairo
Hotel in Cairo
8.2
Very Good
From $250
From $250
5-Star HotelSummary of reviews related to the '5 Star' categoryJW Marriott Hotel Cairo offers a range of facilities that align with those expected from a proper 5-star establishment. Guests acknowledge that all services provided are five-star rated, reflecting a high standard of hospitality. However, there are recurring sentiments that certain aspects of the hotel do not quite meet the 5-star benchmark. Specifically, room quality and breakfast offerings were noted as areas where the hotel does not fully live up to five-star expectations. Some guests felt that their overall experience did not entirely reflect the high standards typical of a five-star hotel.
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Sofitel Cairo Nile El Gezirah
Hotel in Cairo
8.0
Very Good
From $178
From $178
5-Star HotelSummary of reviews related to the '5 Star' categorySofitel Cairo Nile El Gezirah is a great option for travelers who want high standards at a reasonable price. The staff and system of the hotel are exceptional and its amenities satisfy a range of visitors' requirements. Although the furniture could use some updates, the hotel's location is the best in Cairo and offers great views. While some guests didn't feel it was quite up to 5-star status, others found it to be exceptional and one of the best hotels in Cairo. Cleanliness, safety and friendly service are factors noted positively by reviewers. All in all, Sofitel Cairo Nile El Gezirah is a very nice hotel with excellent value for a trip to Cairo.
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Triumph Luxury Hotel
Hotel in Cairo
8.9
Excellent
From $155
From $155
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Triumph Luxury Hotel has received mixed reviews regarding its five-star rating with some guests feeling that certain facilities were not up to par. However, the majority of guests found the hotel to be exceptional and perfect for a holiday getaway. The hotel boasts a range of facilities including a restaurant, café and spa, all of which were well-received by guests. The staff were praised for their friendliness and professionalism with one guest even singling out the Guest Service Manager for her exceptional service. While some guests felt that the rooms and spa did not live up to five-star standards, overall the Triumph Luxury Hotel was described as a fantastic hotel deserving of a five-star rating.
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Kempinski Nile Hotel, Cairo
Hotel in Cairo
8.3
Very Good
From $162
From $162
5-Star Hotel
Offering its guests state of the art technology, this 5 star hotel combines exceptional culinary experiences with high end Spa facilities.
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Summary of reviews related to the '5 Star' categoryThe Kempinski Nile Hotel in Cairo is a superb and exceptional venue, highly recommended for a visit to the city. The breakfast is amazing and the staff are of the highest level. Despite some negative comments, such as the entrance and lobby not meeting expectations, the hotel is still worth the price and offers great value compared to other 5-star hotels in the area. The rooftop pool and spa are top-notch and the Turkish restaurant in the hotel is a must-visit. The views of the Nile are breathtaking, especially from the higher floors. Some guests did note issues with smoking and the quality of certain amenities, but overall the experience was exceptional and comfortable with 5-star quality staff who take pride in their work.
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8.1
Very Good
From $187
From $187
5-Star HotelSummary of reviews related to the '5 Star' categorySituated in Cairo, the Intercontinental Citystars Hotel promises a luxurious stay with clean accommodations and an array of shared facilities. It embodies many qualities of a five-star establishment that guests have come to expect, particularly noting the high standard of service provided by the staff which greatly contributes to a remarkable experience.

While the hotel has garnered praise for its cleanliness and the professional airport transfer service, there have been mixed remarks about the state of the amenities and furniture with some considering them outdated and not up to the five-star standard. Despite being part of a renowned five-star hotel chain, there have been comments indicating that the price may be high given the current level of facilities and some aspects of the service.

Overall, for a truly five-star experience in Cairo, the Intercontinental Citystars Hotel remains a considerable option, though potential guests might want to weigh the pros of excellent service and cleanliness against the cons of dated furnishings and the value for money.
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Waldorf Astoria Cairo Heliopolis
Hotel in Cairo
9.4
Excellent
From $236
From $236
Info Categories
5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

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Concorde El Salam Cairo Hotel & Casino
Hotel in Cairo
8.1
Very Good
From $101
From $101
5-Star HotelSummary of reviews related to the '5 Star' categoryConcorde El Salam Cairo Hotel & Casino presents itself as a five-star establishment, a claim well-received by numerous guests who are impressed with its ambiance and lobby, which embody the opulent vibe expected of luxury accommodations. Families enjoy the comprehensive children's facilities, including a kids' club, pool and organized activities tailored for young guests.

However, mixed reviews highlight areas for improvement, particularly when it comes to living up to the five-star expectations. Several guests note that the furnishing and bedding do not meet the standards typically associated with high-end hotels. Bathrooms, in particular, fall short of what one might expect from a five-star property. Additionally, breakfast left much to be desired for some with reports of less-than-stellar quality after peak breakfast hours.

Service levels receive contrasting opinions; while many commend the excellent and intensive customer service, others feel it doesn’t quite match five-star criteria. The discrepancy in five-star standards between Egyptian and European benchmarks is noted, suggesting that the hotel's rating might be perceived more favorably in a local context.

Overall, while there is praise for the hotel’s beautiful setting and some truly five-star attributes, the consensus suggests there is room for enhancing amenities and services to align more closely with international luxury standards.
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Grand Nile Tower
Hotel in Cairo
7.7
Good
From $134
From $134
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Nile Tower garners mixed reviews with many questioning its five-star status. Guests seem divided over its classification, as numerous reviews highlight that the hotel does not meet the expectations set for a five-star establishment. Several visitors mention that the standard of service and the condition of the furnishings fall short of such ratings, suggesting a need for refurbishing some of the furniture and enhanced attention to detail in services. The reception often appears understaffed and overburdened, leading to inefficiencies not befitting of a luxury hotel.

On the brighter side, the hotel's unique location and beautiful views receive consistent praise. The staff, particularly individuals like Mr. Jan and employees on the 10th floor such as Hilal and Mariam, are commended for their exceptional service, embodying five-star hospitality. The variety of breakfast options and excellent sports facilities also add positive notes to the overall experience. While the building may show its age, guests still find it a pleasant place to stay.

However, the consensus leans heavily towards recommending improvements in service training and updating the facilities to match the expectations of a five-star hotel. Overall, while the Grand Nile Tower has its merits, there remains significant room for enhancement to truly satisfy the high standards associated with its claimed rating.
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Al Masa Hotel Nasr City
Hotel in Cairo
7.7
Good
From $89
From $89
5-Star HotelSummary of reviews related to the '5 Star' categoryAl Masa Hotel Nasr City has garnered mixed reviews regarding its five-star rating, facilities and services. On the positive side, many guests find the hotel to embody a luxurious resort with a high standard of service and facilities. The hotel is often praised as one of the best in Cairo with some even considering it one of the most beautiful and amazing hotels in the world. Guests who had expected less were pleasantly surprised by the classy service and overall experience, making them deem the hotel worth visiting again.

However, a significant number of reviews indicate dissatisfaction with the hotel’s claim to a five-star status. Issues raised include poor cleanliness, subpar food and breakfast quality and service that does not match five-star expectations. Some guests felt that the hotel did not deserve its five-star rating and explicitly stated that it was not worth recommending. Despite the luxurious claims, there were mentions of certain amenities and services not living up to the promise of luxury.

In summary, while Al Masa Hotel Nasr City has elements that impress and provide a luxurious experience, there is also notable feedback suggesting that various aspects do not meet the five-star standard expected by many guests.
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Marriott Mena House, Cairo
Hotel in Cairo
8.7
Very Good
From $280
From $280
Info Categories
5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

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Sonesta Hotel Tower & Casino Cairo
Hotel in Cairo
7.2
Good
From $98
From $98
Info Categories
5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

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Tolip Golden Plaza
Hotel in Cairo
7.4
Good
From $115
From $115
5-Star HotelSummary of reviews related to the '5 Star' categoryTolip Golden Plaza offers a mixed experience that is often described as not fully meeting the five-star standard it claims. While the property is well-maintained and some guests feel it earns a five-star rating, there are significant discrepancies noted in the quality of rooms and services. Many reviews mention that the furnishings are old and in need of renovation and some guests specifically highlight that the deluxe rooms do not align with five-star expectations. Cleanliness and services receive praise from some guests with acknowledgements to excellent staff members like Bashbashan Sabah, Ayhab, Hussam, Omar and Mahmoud, who contribute positively to the stay.

However, there are repeated mentions of the hotel failing to meet five-star standards consistently. Some guests point out issues such as the use of disposable glass cups, extra charges for amenities like the sauna and overall cleanliness not meeting the five-star level. The hotel’s classification on platforms like Booking.com is frequently questioned with some reviews stating it deserves fewer stars—ranging from two to three stars—due to these shortcomings.

Despite its drawbacks, the hotel's location is well-regarded and it has been described as a top address in Cairo. The varied services and generally positive interactions with the staff lend some merit to its high rating. Ultimately, while Tolip Golden Plaza has its strengths, there are enough inconsistencies in service and facilities to suggest it may not fully live up to its five-star billing.
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Dusit Thani LakeView Cairo
Hotel in Cairo
8.2
Very Good
From $241
From $241
5-Star HotelSummary of reviews related to the '5 Star' categoryDusit Thani LakeView Cairo consistently impresses guests with its luxurious ambiance and well-maintained facilities, often compared favorably to other five-star hotels. Visitors appreciate the beautiful, comfortable and clean environment, describing the hotel as generally excellent with all the specifications of a seven-star experience.

The hotel delivers a five-star experience in terms of luxury, making it a highly recommended choice for accommodations, events and a professional staff. Guests have mentioned that it is more than amazing and truly deserves its five-star rating. The property boasts a fancy, calm atmosphere with beautiful gardens, creating a pretty and quiet retreat.

While some reviewers feel it does not quite match up to five-star standards in every aspect, particularly concerning room conditions and cleanliness, others found it exceeded their five-star expectations. Despite some critiques about the service level and comparative quality to other five-star hotels, the amenities are praised as befitting of a top-tier hotel.

Overall, Dusit Thani LakeView Cairo is celebrated for providing a luxurious and excellent stay, encouraging guests to embrace a five-star environment during their visit.
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Fairmont Nile City
Hotel in Cairo
8.1
Very Good
From $208
From $208
5-Star HotelSummary of reviews related to the '5 Star' categoryFairmont Nile City in Cairo frequently receives praise for its striking, fresh renovation and first-class amenities befitting a luxurious five-star hotel. Guests often describe their experience as one of exceptional luxury and comfort, meeting or even surpassing their expectations for a hotel of this caliber. The royal suite, in particular, stands out for its opulence and the strong management that ensures a comfortable stay.

The hotel's breakfast receives notable commendation with many guests labeling it a true five-star experience. The staff at Fairmont Nile City are frequently highlighted for their professionalism and the high standard of service they provide, contributing significantly to the overall luxurious atmosphere of the hotel.

While some reviews mention disparities in ratings and certain services not quite meeting five-star standards, these do not overshadow the many positive remarks about the hotel's excellent condition, superb service and luxurious experience. Overall, Fairmont Nile City is celebrated as one of the best, if not the best, hotels in Cairo, offering a modern, elegant atmosphere with top-notch amenities and impeccable service.
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The Nile Ritz-Carlton, Cairo
Hotel in Cairo
8.6
Very Good
From $269
From $269
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Nile Ritz-Carlton, Cairo offers a five-star experience with outstanding service and facilities that exceed expectations. Guests describe the hotel as providing five-star quality and standards, ensuring a wonderful stay. The staff receives high praise for their credibility, care, cleanliness and respectfulness, completing the seamless check-in and check-out processes efficiently. While most reviews highlight the hotel's alignment with five-star expectations, some guests feel it occasionally falls short. Nevertheless, the Nile Ritz-Carlton, Cairo maintains its reputation as a premier destination on the Nile, known for its luxurious amenities and exceptional service.
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Sheraton Cairo Hotel & Casino
Hotel in Cairo
8.1
Very Good
From $179
From $179
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Sheraton Cairo Hotel & Casino is often highlighted for its luxurious atmosphere and exceptional service, indicative of its five-star rating. Many guests noted the hotel's adherence to true Sheraton standards and praised the cooperation and high level of service provided by the staff. Some reviews mention that the hotel offers good value for the price and that there are notable five-star treatments in the smaller details.

However, there are mixed opinions concerning whether the hotel truly meets five-star standards across the board. Some guests felt that the room service, infrastructure and overall services did not consistently reflect a five-star experience. Questions were raised about management with some guests noticing a difference in service quality during their stays. Additionally, a few reviews pointed out that some aspects of the hotel do not warrant the five-star rating with indications that certain areas could benefit from more attention.

In conclusion, while many aspects of the Sheraton Cairo Hotel & Casino exemplify luxury and five-star service, there is room for improvement in maintaining consistent five-star standards throughout.
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