Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsQuality Inn & Suites at The Outlets Mercedes-Weslaco receives positive feedback for its strategic location, clean rooms, and amiable staff. Positioned conveniently near the Rio Grande Valley Premium Outlets, the hotel is favored by guests looking for easy access to shopping and dining options. Guests appreciate the comfortable bedding and spacious rooms, which often feature amenities like microwaves and minibars for added convenience.
While breakfast garners mixed reviews, many enjoy the made-to-order omelets and breakfast tacos, benefiting from the friendly service provided by the staff. Speaking to the cleanliness, the hotel frequently receives praise for its fresh ambiance and well-maintained rooms, although there are occasional concerns about cleaning consistency and minor maintenance issues. The hotel staff is described as friendly and helpful, adding to the overall positive experience with their attentive service and bilingual communication.
The pool, while noted as small, is clean and family-friendly, offering a pleasant spot for relaxation, albeit with some reports of maintenance needs. The presence of free Wi-Fi adds connectivity convenience, although some guests have noted issues with signal stability. Overall, the Quality Inn & Suites serves primarily as a practical choice for guests prioritizing location, cost-efficiency, and favorable service, making it an appealing option for those visiting the Mercedes-Weslaco area. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe spacious family room offers air conditioning, a tea and coffee maker, a seating area, as well as a TV. The unit has 2 beds.
King Suite - Non-SmokingA seating area with a TV, air conditioning and a tea and coffee maker are available in this spacious suite.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a seating area, as well as a TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingA seating area with a TV, air conditioning and a tea and coffee maker are offered in this spacious family room. The unit has 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The family room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot, Quality Inn & Suites at The Outlets Mercedes-Weslaco garners widespread praise for its standout location. Perfect for avid shoppers, the hotel sits just steps away from the Rio Grande Valley Premium Outlets, allowing guests the convenience of walking to their retail therapy sessions. The proximity to shops and a variety of restaurants contributes to its appeal as a practical choice for those intending to explore the area extensively. Beyond its geographic advantages, the hotel is also noted for its cleanliness, comfort, and friendly service, making it a well-rounded choice for travelers. Its strategic location makes it easily accessible and a favored accommodation for shopping enthusiasts, as well as those in search of a comfortable stay that balances convenience and cost-efficiency.
Breakfast
Quality Inn & Suites at The Outlets Mercedes-Weslaco offers a breakfast experience that garners a mixed response from its guests. While some visitors find the breakfast offerings to be flavorful and satisfying, with options like made-to-order omelets and breakfast tacos earning high praise, others feel that the variety could be improved. Common breakfast items include scrambled eggs, waffles, pastries, coffee, and orange juice, but there are mentions of a lack of protein, fresh fruit, and occasional issues with maintenance and availability. Some patrons appreciate the fresh and welcoming service, particularly enjoying the attention given by friendly staff. Despite this, other guests note that the breakfast area can be crowded, leading to long waits, particularly for the popular waffle machine. Overall, while the breakfast is enjoyed by many, there is room for enhancement in variety and scheduling to better accommodate guests' needs.
Rooms
Quality Inn & Suites at The Outlets Mercedes-Weslaco offers a range of room features that cater to budget-conscious travelers looking for a comfortable stay. The majority of reviews highlight the spaciousness of the rooms, which guests frequently describe as a positive aspect of their stay. The beds are often mentioned as being comfortable, contributing to a restful night's sleep.
Although the hotel is not classified as a luxury destination, it meets basic standards with clean rooms and updated amenities. Many guests appreciate the presence of conveniences such as a microwave and minibar in the rooms, offering additional comfort and practicality during their visit. The hotel's quiet environment also enhances the overall experience, providing a peaceful retreat for travelers.
Despite these positives, some reviews point towards inconsistent cleaning standards and minor maintenance issues. Some rooms have reportedly been marred by unpleasant odors or noise from air conditioning units, and several guests have found initial cleanliness lacking. Nonetheless, for those seeking an affordable option with proximity to nearby outlets, this hotel serves its purpose effectively, offering good value, pleasant service, and hearty breakfast options.
Beds
The beds at Quality Inn & Suites at The Outlets Mercedes-Weslaco are frequently praised for their comfort, with many guests describing them as very comfortable, firm, and conducive to a good night's sleep. Despite some mentioning noise issues, including creaking and sagging on one side, the overall consensus leans towards satisfaction with the bedding and pillows. While there are occasional comments on the firmness or thickness of the pillows, the ample amount provided is appreciated. Guests have noted the cleanliness of the beds, along with the presence of comfortable mattresses, contributing to a restful stay. Though opinions on the beds vary, they are generally deemed comfortable, offering a promising feature for travelers prioritizing sleep quality.
Cleanliness
Quality Inn & Suites at The Outlets Mercedes-Weslaco presents a mixed picture when it comes to cleanliness, but there are numerous positive aspects that shine through guest reviews. Many visitors find the hotel to be a clean and comfortable choice for a short stay, praising the cleanliness of rooms and the well-maintained condition of accommodations. Several reviews highlight the hotel's clean towels and sheets, emphasizing the fresh ambiance in the living spaces. The facility itself, despite being somewhat dated, is described as clean and functional, with guests appreciating the comfortable beds and clean accommodations.
Furthermore, the staff receives positive remarks for their good service, contributing to a pleasant guest experience. The hotel's location is another asset, conveniently situated near shopping outlets, enhancing its appeal for travelers looking for retail therapy alongside their stay.
Nonetheless, the hotel could benefit from improvements in consistency regarding cleanliness, as some guests report issues such as rooms not being cleaned thoroughly, encounters with cockroaches, and neglected areas. While some reviews note the facility as clean and comfortable, others express dissatisfaction with conditions that ranged from minor dirtiness to more substantive concerns. Despite these drawbacks, the overall perception leans toward acknowledging the potential of the hotel, which could be enhanced with greater attention to cleanliness and maintenance.
Staff
Guests of the Quality Inn & Suites at The Outlets Mercedes-Weslaco have shared their thoughts on the hotel's staff with mostly positive feedback. Many visitors found the staff to be incredibly friendly and helpful, with particular praise for their attentiveness and readiness to assist. The bilingual ability of the staff, including speaking Spanish, adds to the customer-friendly atmosphere. Several guests pointed out the warm and courteous demeanor of staff members, from those at the front desk to those serving breakfast. Instances of staff members going above and beyond to ensure guest satisfaction were noted, particularly highlighting the management's accommodating nature.
However, opinions varied as some guests encountered less pleasant interactions, describing moments of inattentiveness and rudeness from certain reception staff. Overall, while there were a few less favorable mentions, the majority reflected a positive experience with the hotel personnel being attentive, friendly, and willing to accommodate guests' needs, contributing to a generally commendable level of service.
Wi-Fi
At the Quality Inn & Suites at The Outlets Mercedes-Weslaco, guests have noted that the Wi-Fi service could use some improvement. While the hotel boasts a convenient location near the outlets, offering easy access and walkability for shopping enthusiasts, the Wi-Fi signal seems to struggle reaching certain rooms, particularly those near the pool. Guests have reported frequent disconnections and inconsistency in the signal, making it necessary at times to leave their rooms to secure a connection. Nonetheless, the presence of open Wi-Fi adds a touch of convenience for those preferring to stay connected during their travels.
Pool
The pool at Quality Inn & Suites at The Outlets Mercedes-Weslaco generally receives mixed feedback from guests. While some describe the pool as small, it often suits families well, providing an adequate and fun environment for children who enjoy playing in it. There are positive mentions of the pool being clean and recently remodeled, contributing to an enjoyable experience for those who prioritize cleanliness and convenience. However, several reviews highlight concerns about the pool's cleanliness, with mentions of cloudy water, trash, and a need for more frequent maintenance. Despite its size and occasional cleanliness issues, the pool remains a pleasant spot for families and those looking for a quiet dip, as it is not frequently crowded.
Yes, Quality Inn & Suites at The Outlets Mercedes-Weslaco has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites at The Outlets Mercedes-Weslaco.
Yes, Quality Inn & Suites at The Outlets Mercedes-Weslaco welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites at The Outlets Mercedes-Weslaco.
No, Quality Inn & Suites at The Outlets Mercedes-Weslaco doesn't have a gym.