Hotel Due Palme

Mergozzo 45.96084200, 8.45007400 , Via Pallanza 1 (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Due Palme in Mergozzo has earned high praise for its idyllic lakeside location, which offers stunning views and tranquil surroundings. The hotel's direct access to Lake Mergozzo allows guests to enjoy activities like swimming while relaxing on a private, well-maintained beach complete with loungers and clean towels. The central position within the village adds convenience without sacrificing the serene and romantic atmosphere, making it an exceptional retreat.

The breakfast offerings at Hotel Due Palme are generally well-received. Guests appreciate the abundant and fresh buffet, especially when enjoyed on the lakeside terrace during summer. Despite some areas in need of modern updates and a desire for more diversity in the selection, the breakfast experience remains satisfactory for most visitors.

The hotel's dining experience stands out, particularly for the lakeside terrace setting. The cuisine is celebrated for its delicious regional and local flavors, especially the fish dishes from the à la carte menu. While there are occasional inconsistencies, the overall dining experience is highly rated with many guests praising the quality and taste of the meals.

Rooms at Hotel Due Palme are often described as spacious, comfortable and clean with particular appreciation for the lake views. Recently renovated rooms with updated amenities receive high marks, although some guests mention drawbacks such as a lack of air conditioning in certain rooms, occasional noise and smaller bathrooms. Despite these minor issues, the accommodations provide a comfortable and scenic stay.

Cleanliness at the hotel is generally commendable, particularly in guest rooms and the beach area, although some common areas could benefit from more attention. The hotel's well-maintained facilities and fresh towels contribute to an overall clean ambiance, even if some areas show signs of aging.

The staff at Hotel Due Palme are highly regarded for their friendliness, professionalism and helpfulness with both reception and restaurant teams contributing to a welcoming atmosphere. Although a few guests noted occasional lapses in friendliness from restaurant staff, the consensus is that the hotel prides itself on a dedicated and courteous team.

Finally, the beds receive mixed reviews. While many guests find the beds comfortable, some mention issues with bed size, firmness and the quality of pillows, particularly in single rooms. Improvements in these areas, along with meticulous cleanliness, could further enhance the overall sleep experience.

In summary, Hotel Due Palme stands out for its extraordinary lakeside location, comfortable rooms and exceptional dining experiences, complemented by friendly and professional staff, making it an ideal choice for a serene and picturesque retreat by Lake Mergozzo.
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Dog Friendly Hotel
This hotel is centrally located and offers a private beach area, a restaurant, and a bar/lounge. Dogs of any size are allowed for no additional fee. Food and water bowls are provided.

Accessible Hotel
Hotel Due Palme offers disabled facilities, including accessible parking and wheelchair access. It provides raised toilets, bathroom emergency pull cords, toilets with grab bars, and lowered bathroom sinks. The entire unit is wheelchair accessible and accessible by elevator, with walk-in and roll-in showers, and a toilet for disabled guests.

3-Star Hotel
Overlooking Lake Mergozzo, this hotel features a private beach area and offers panoramic lake and mountain views. It's centrally located and provides comfortable rooms. Guests highlight the beautiful views and convenient access to nearby attractions.

Hotel near Golf Courses

Family Friendly Hotel

Business Hotel

Room Types
Single Room With satellite TV and private bathroom.

Double or Twin Room with Lake View This room overlooks Lake Maggiore. With satellite TV and private bathroom.

Double or Twin Room With satellite TV and private bathroom.

Triple Room With satellite TV and private bathroom.

Deluxe Double Room with Balcony Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

About Hotel Due Palme
License: 103044-ALB-00001, IT103044A1IEFFZSYJ
Guest Reviews
8.1
Very Good
Location
Hotel Due Palme in Mergozzo is praised for its exceptional lakeside location, offering picturesque views and serene surroundings. Nestled right by the idyllic Lake Mergozzo, the hotel boasts direct access to the water, providing guests with a perfect spot for swimming and relaxation. The tranquil setting is highlighted by a private beach equipped with loungers and clean towels, ideal for enjoying the calm waters and beautiful scenery.

Guests appreciate the hotel’s central position within Mergozzo, combining the convenience of being in the heart of the town with the peace and quiet of the lakeside setting. Many reviews emphasize the stunning views from the rooms and the charming village atmosphere, making it a romantic and calm retreat. The location is described as superb and extraordinary, allowing visitors to fully immerse themselves in the natural beauty and charm of the area.

The hotel’s terrace overlooking the lake adds to the appeal, offering a perfect spot to unwind and take in the stunning landscape. Additionally, the excellent and abundant breakfast buffet adds to the overall positive experience, making Hotel Due Palme a standout choice for those seeking both comfort and an enviable location by the lake.

Breakfast
Hotel Due Palme's breakfast offerings receive a mix of reviews but generally trend toward the positive. Guests frequently highlight the breakfast as "good," with mentions of it being "plentiful," "extensive," and featuring a "wide selection." The breakfast buffet often draws praise for its variety and freshness, especially during the summer when it is served on the terrace.

However, there are some recurring criticisms. The room where breakfast is served could benefit from modern updates and the reliance on vending machines for hot drinks seems to disappoint some guests. There is also feedback that the selection could offer more diversity, particularly for longer stays.

Despite these critiques, the typical Italian-style breakfast is appreciated for its ample fresh fruit and decent range of teas, although a few guests felt the breakfast could be richer and more diverse. The overall sentiment suggests that while there are areas for improvement, the breakfast experience at Hotel Due Palme is generally satisfactory with notable highlights like the buffet's richness and the pleasant setting of the terrace.

Dinner
Hotel Due Palme offers a superb dining experience that consistently impresses guests. The hotel's restaurant, particularly noted for its stunning lakeside terrace, provides a serene and picturesque setting for meals. The cuisine is celebrated for its excellence with many reviews highlighting the standout fish dishes and the must-try lake fish from the à la carte menu. The food is not only delicious but also showcases regional and local flavors, which leaves a lasting impression.

Despite the overwhelmingly positive feedback, there was a rare instance of dissatisfaction with both the taste and service, suggesting occasional inconsistencies. Nevertheless, the majority of diners were delighted with their meals, praising the upscale quality and tempting menu options. Coupled with impeccable service, the dining experience at Hotel Due Palme is often described as both delicious and memorable, making it a highly recommended choice for visitors.

Rooms
Hotel Due Palme offers a range of rooms that guests frequently describe as spacious, well-furnished and well-maintained. Many reviewers highlight the comfort of the rooms, praising features such as the large beds and ample space. The lake views from the rooms are frequently mentioned, providing guests with a picturesque and serene backdrop.

Guests appreciate the cleanliness of the accommodations, describing them as tidy and well-kept. The recently renovated rooms receive high marks for their updated amenities, like amazing showers and top-quality towels. The air conditioning, where available, is also noted for being efficient and effective, ensuring a comfortable stay.

While the rooms are generally comfortable and well soundproofed, some visitors point out certain downsides, including the lack of air conditioning in some rooms, especially during hot summer months and occasional noise from traffic. Some rooms are noted as being small or having outdated furnishings and the size of the bathrooms could be more accommodating for larger groups.

Overall, Hotel Due Palme is highly regarded for its excellent location by the lake, comfortable rooms and the beautiful views it offers. It's an ideal choice for those looking to enjoy the serene beauty of one of Italy's clearest lakes, albeit with a few considerations regarding room size and amenities to keep in mind.

Beds
Hotel Due Palme offers a mixed bag when it comes to their beds, drawing attention to both comfort and some areas for improvement. On the positive side, many guests found the beds to be comfortable with some specifically noting that the bedding contributes to a restful sleep. The beds in rooms with a view were particularly praised for being both large and comfortable, enhancing the overall pleasant experience. Additionally, the hotel provides top-notch towels, complementing the cozy sleeping arrangements.

However, there are areas where the beds fall short, quite literally in some cases. Several guests noted that the beds were too short, which could be an issue for taller individuals. There were also mentions of hard, old pillows and mattresses that lean towards the firmer side, potentially affecting sleep quality for those who prefer a softer bed. Single rooms seemed to face particular criticism, often described as cramped with narrow and less comfortable beds. Additionally, some serious concerns were raised about the cleanliness of the bedding, including a mention of a stained duvet.

In summary, while Hotel Due Palme offers generally comfortable beds in their larger rooms with picturesque views, attention to bed size, pillow quality and cleanliness could enhance the overall experience for future guests.

Cleanliness
Hotel Due Palme offers a mixed experience when it comes to cleanliness. Guests appreciate the spacious and clean rooms, often describing them as very clean, spotless and having a very clean ambiance. The hotel's structure and facilities also get praise for their cleanliness with many highlighting the clean and comfortable beach. Fresh bath towels and a good level of cleanliness throughout the hotel add to its appeal.

However, some areas fall short of expectations. The overall cleanliness could be improved, especially in common areas like the corridors, stairs and around the toilet upon arrival. There are occasional issues like dirty doors, bird droppings on beds and dirty tables and chairs during breakfast.

Despite these drawbacks, the excellent service and the clean beach make the hotel a pleasant place for a leisurely stroll. While the hotel is somewhat outdated and could benefit from renovations, it still offers a good level of cleanliness in many areas, making it a reasonable choice for travelers.

Staff
Hotel Due Palme has garnered high praise for its dedicated, friendly and competent staff. The majority of reviewers noted that the team is exceptionally helpful and courteous, contributing significantly to their enjoyable stays. Guests consistently highlighted the professionalism and kindness of both the reception and restaurant staffs with many commending the attentive and accommodating service they received. The owner also received accolades for maintaining a welcoming atmosphere.

Reviewers appreciated the flexibility and support provided with specific mentions of the receptionist offering valuable information and the restaurant staff being very attentive, enhancing the overall guest experience. The positive interactions, paired with the hotel's excellent location, made for a pleasant and memorable stay for many visitors.

However, it's worth noting that there were a few negative remarks regarding friendliness, particularly from restaurant staff, which some felt were less accommodating and proficient in English. Despite these occasional lapses, the overwhelming consensus suggests that Hotel Due Palme prides itself on a team that's generally friendly, professional and committed to guest satisfaction.


No, Hotel Due Palme doesn't have any pool.

No, a spa isn't available at Hotel Due Palme.

Yes, Hotel Due Palme welcomes dogs.

No, parking facilities aren't available at Hotel Due Palme.

No, Hotel Due Palme doesn't have a gym.

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