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Emperador Augusto

Merida , Calle Diego María Crehuet 1 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmperador Augusto receives high praise for its stellar location in the heart of Mérida. Guests appreciate its proximity to key attractions like the Roman Theater and Amphitheater, which are often just minutes away by foot. Despite being centrally located, the hotel maintains a tranquil atmosphere, blending convenience with peace. The cleanliness of both the rooms and common areas is another major plus, consistently described as immaculate and well-maintained.

While Emperador Augusto does not offer an in-house breakfast, the abundance of nearby cafes and the helpful recommendations from the hotel’s owner turn breakfast into a pleasant exploration of local flavors. Guests appreciate the guidance and convenient dining options surrounding the hotel.

The rooms, though differing in size and light availability, are generally described as clean and charming, fitting the photos well. Despite some comments on small bathrooms and the absence of elevators, the rooms are well-equipped with necessary amenities like air conditioning, making them comfortable for short stays. The beds receive mixed reviews with many guests finding them comfortable and clean, though some mention issues with mattress firmness and pillow quality.

The staff of Emperador Augusto stand out for their exceptional kindness and attentiveness. Jose and the team are frequently commended for their friendly and professional service, contributing significantly to the overall positive guest experiences. Even with occasional language barriers, the staff’s helpful demeanor ensures a welcoming stay for all visitors.

Though the WiFi connectivity poses a consistent issue with reports of intermittent or non-existent service and parking can be challenging during peak times, these minor drawbacks are often overshadowed by the hotel's numerous strengths. Emperador Augusto's ideal location, cleanliness and exceptional staff make it a highly recommended choice for travelers looking to immerse themselves in the rich history of Mérida.
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Room Types

Double or Twin Room with Private Bathroom- Disability Access The twin/double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Double Room with Private Bathroom The double room offers air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a flat-screen TV, a private entrance, a wardrobe, parquet floors as well as city views. The unit has 1 bed.

Quadruple Room with Private Bathroom The quadruple room offers air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room features a flat-screen TV, a private entrance, a wardrobe, parquet floors as well as city views. The unit offers 4 beds.

Large Single Room The single room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The single room offers a private entrance, a wardrobe, parquet floors, a flat-screen TV, as well as city views. The unit offers 1 bed.

Double Room with Extra Bed The double room offers air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a private entrance, a wardrobe, parquet floors, a flat-screen TV, as well as city views. The unit offers 2 beds.

About Emperador Augusto

License: H-BA-00679

Guest Reviews

7.6

Good

Location

Located in the heart of Mérida, Emperador Augusto is praised by guests for its unbeatable location which is both central and peaceful. The hotel is exceptionally situated near the city's most iconic attractions, including the Roman Theater, the Amphitheater and the museum, often just a few minutes' walk away. Visitors appreciate the convenience of being able to explore the historic city center and monumental areas on foot. Despite its central position, the hotel maintains a quiet and tranquil atmosphere, providing a restful environment for guests. The ease of access to parking and the general cleanliness of the establishment further enhance the positive experience. Overall, Emperador Augusto stands out for its prime location, making it an ideal choice for those looking to immerse themselves in the rich history of Mérida.

Breakfast

Emperador Augusto, despite not offering an in-house breakfast, receives praise for its strategic location and the helpfulness of its owner. Guests frequently mention the abundance of nearby bars and cafes where one can enjoy breakfast, enhanced by the owner's insightful recommendations. While some visitors seem disappointed by the lack of a dining area or breakfast options within the hotel, the convenient proximity to excellent local breakfast spots seems to mitigate this minor inconvenience. Thus, morning meals become an exploration of local flavors, supported by the guidance of the knowledgeable and friendly staff.

Rooms

The rooms at Emperador Augusto offer a mixed experience. Reviewers frequently mention that the rooms are clean and charming, matching the photos well. Some guests highlight spacious and comfortable accommodations, while a significant number note that the rooms are quite small, often with limited lighting. The bathrooms consistently receive mention for their small size with some needing repairs or offering little space for toiletries. Despite the smaller quarters, the rooms are well-maintained, clean and equipped with essentials like air conditioning. Beds are mostly comfortable, though there are occasional issues with mattress comfort. The hotel excels in its convenient location near key attractions, adding to its appeal for short stays. While there are some minor inconveniences, such as the lack of elevators and basic amenities like a fridge or enough hangers, the overall room experience remains positive for brief visits.

Beds

Travelers' experiences with the beds at 'Emperador Augusto' hotel are mixed, though they skew towards the positive. Many guests have complimented the beds for being comfortable, soft and large, contributing to a good night's rest. Particularly noteworthy is the cleanliness of the beds, a feature appreciated by numerous visitors. Some have even described the condition of the mattresses as among the best they've ever slept on. However, reviews reveal some inconsistencies; several guests found the beds to be uncomfortable with mentions of overly soft or firm mattresses and pillows that were either too thin or too soft. There's also feedback about occasional issues with the bed frames, noise and dated or dirty bedding. Despite these concerns, the overall impression is that the hotel makes an effort to provide a comfortable sleeping experience, though improvements could enhance guest satisfaction.

Cleanliness

The hotel's cleanliness consistently impresses guests with numerous reviews praising the immaculate condition of both rooms and common areas. Many visitors highlight the perfect cleanliness, mentioning that everything feels very clean and well-maintained. The high standards of hygiene extend to the bathrooms, which are often described as spotless. In addition to the excellent cleanliness, the hotel's convenient location near downtown and historical areas is frequently noted. Guests appreciate the cozy and pleasant ambiance of the clean spaces, finding them both comfortable and welcoming. The staff's pleasant demeanor further enhances the stay, making the Emperador Augusto a highly recommended choice for those valuing hygiene and good service.

Staff

The reviews for Emperador Augusto consistently highlight the exceptional kindness and attentiveness of the staff. Guests often noted that the staff were not only nice and pleasant but also very helpful and attentive. Many reviews specifically mention the friendly hosts and the excellent treatment they received from the owners, particularly highlighting the contributions of Jose.

The managers are described as wonderful with efficient communication being a significant positive point. From reception to check-in and check-out, the staff maintained a welcoming demeanor, providing quick and efficient communication throughout the guests' stay.

Jose's attentiveness and friendliness were repeatedly praised, along with the quick response and good assistance from the staff overall. The hotel owners were especially noted for their flexibility and willingness to help, often going above and beyond to ensure a comfortable stay for their guests.

Even when there were occasional minor issues, such as language barriers with some staff only speaking Spanish, the friendly and helpful nature of everyone involved made for a positive experience. Staff were described as great, attentive and professional, consistently ensuring that guests felt welcomed and well-treated.

In summary, Emperador Augusto's staff are frequently commended for their friendliness, attentiveness and professional service, making the guest experience both pleasant and memorable.

Wi-Fi

Emperador Augusto’s WiFi, according to guest reviews, leaves much to be desired. Multiple visitors have encountered issues with connectivity, often mentioning that the WiFi was intermittent or completely non-existent. The internet signal in various rooms, particularly those further from the reception, appears insufficient. The need for a signal amplifier is evident as guests have reported difficulties connecting to the network with some unable to access WiFi at all. This lack of reliable internet signal seems to be a recurrent problem, making it a notable drawback of the hotel’s amenities.

Parking

Emperador Augusto offers various parking options, although it can be challenging to find a spot, particularly during busy times. Guests often resort to parking on the public street with many noting the availability of free parking nearby. The hotel does not provide private parking, but streets close to the hotel typically have spaces available. At times, some guests were fortunate enough to find parking easily right at the entrance or within a few steps, while others faced difficulties and had to park in nearby paid lots. The area also features a free white zone for street parking, making it a convenient alternative. Despite the lack of a dedicated parking facility, most guests found the parking situation around the hotel manageable with minimal hassle.

No, Emperador Augusto doesn't have any pool.

No, a spa isn't available at Emperador Augusto.

No, Emperador Augusto doesn't allow dogs.

No, parking facilities aren't available at Emperador Augusto.

No, Emperador Augusto doesn't have a gym.

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