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Summary of reviewsHotel Montejo is a charming colonial-style hotel situated in the heart of Mérida's historic center, which makes it an ideal choice for travelers seeking both convenience and a taste of local history. The hotel garners high praise for its prime location, providing easy access to the main square, cathedral, shops and cultural attractions, all within walking distance. Despite being centrally located, the hotel maintains a quiet ambiance that ensures a peaceful stay.
Guests are especially impressed with the hotel's architectural authenticity, featuring high ceilings and a picturesque courtyard, which adds to the overall historical charm. The staff frequently receives commendations for their friendliness and attentiveness with individuals like Angel and Gaby at reception highlighted for their exceptional service.
The hotel provides a generally clean environment with daily room cleaning and well-maintained common areas, contributing to guest comfort. The swimming pool is another highlight, described as clean, cozy and a perfect spot for relaxation. It’s particularly appreciated by families and those looking to unwind after a day of exploring.
While the breakfast arrangement, requiring a short walk to a nearby hotel, has received mixed reviews, the hotel’s central location offers plenty of alternative dining options. The surrounding streets are filled with various restaurants and bars, making it easy to find enjoyable meals, especially dinner.
However, the rooms at Hotel Montejo present a mixed experience. While spacious and clean with comfortable beds, issues like humidity, mold and outdated facilities detract from the overall comfort. Amenities such as WiFi also show inconsistencies with good connectivity in certain areas but poor service in others. Some rooms suffer from noise due to poor soundproofing, affecting the tranquility of the stay.
Despite some setbacks with the rooms, the hotel's overall ambiance, historical charm, convenient location and friendly staff make it a favorable choice, especially for those looking to immerse themselves in Mérida’s vibrant atmosphere. The combination of central convenience, cleanliness and good service ensures that guests enjoy a pleasant stay at Hotel Montejo. Show more
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Categories
Hotel near Nightlife Spots
Its central location provides easy access to the nightlife in Mérida. The hotel offers a comfortable stay with proximity to many bars and restaurants.
Cheap Hotel
Situated in Merida, this hotel provides an affordable option for travelers. Its central location makes it a convenient choice for exploring the city.
3-Star Hotel
Located within walking distance of Merida city centre, Hotel Montejo is a short walking distance from Palacio de la Musica. User reviews mention its good value, making it a reliable and comfortable choice.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Deluxe SuiteFeaturing 1 bedroom and 1 bathroom, this suite offers a living room and terrace where you can relax. The suite provides air conditioning, a wardrobe, a sofa, a flat-screen TV with satellite channels, as well as pool views. The unit has 3 beds.
Junior SuiteBoasting 1 bedroom and 1 bathroom, this air-conditioned suite features a living room and seating area. This suite has a wardrobe, a sofa, a flat-screen TV with satellite channels and a terrace. The unit has 4 beds.
Double RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Standard Queen RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Hotel Montejo's location consistently receives high praise from its guests, making it an ideal choice for travelers seeking convenience and accessibility in Mérida. Situated in the heart of the historic center, the hotel provides easy walking distance to the main square, the cathedral, shops, restaurants and other cultural and tourist attractions. The proximity to downtown and the central plaza makes it perfect for exploring the city on foot. Despite being centrally located, guests note that the hotel maintains a quiet ambiance, ensuring a peaceful stay.
The building itself is a charming colonial structure, featuring beautiful old-style architecture, high ceilings and a lovely courtyard. Many guests appreciate the architectural authenticity and historical character of the hotel. The combination of its prime location, welcoming staff and well-maintained facilities creates a highly favorable experience, as reflected in the numerous positive reviews.
Overall, Hotel Montejo offers a blend of central convenience, historical charm and excellent service, making it a top choice for anyone looking to immerse themselves in the vibrant atmosphere of Mérida.
Breakfast
Hotel Montejo offers a unique breakfast experience that has generated mixed feedback from guests. While the hotel itself does not have an in-house restaurant, breakfast is provided at a nearby hotel, typically Hotel Colon, which is just a short walk away. Some guests appreciated the taste and convenience of this arrangement, noting that the breakfasts were good or even delicious. However, others found the breakfast options to be quite basic and lacking variety, often limited to simple choices like eggs.
The outsourcing of breakfast service seemed to surprise several guests, who were not informed beforehand that they would need to walk to another hotel. The service at Hotel Colon also received some criticism for its efficiency and capacity during busy times with reports of long waits and understaffing.
For those preferring alternative options, the hotel's central location offers many nearby restaurants where guests can enjoy a variety of breakfast choices. Despite the mixed reviews on breakfast, other aspects of the hotel, such as its traditional Mexican decor and comfortable beds, were praised by guests. Overall, while breakfast at Hotel Montejo might not meet everyone's expectations, the plethora of nearby dining options ensures that guests won't go hungry in the morning.
Dinner
Hotel Montejo boasts an excellent location for those eager to explore various dining options with an array of restaurants and bars nearby. The surrounding streets are peppered with eateries catering to all tastes, making it convenient for guests to find a place to enjoy their meals. Although the hotel itself does not offer restaurant service, this is offset by the multitude of dining establishments in the vicinity. Guests can easily stroll to different dinner locations and relish the local culinary scene. The hotel's proximity to relevant places in the center further enhances its appeal for those looking to combine their stay with gastronomic adventures.
Rooms
Hotel Montejo offers a mixed experience when it comes to its rooms with both positives and notable drawbacks. The most praised features of the hotel's rooms are their spaciousness and cleanliness. Many guests appreciate the large, comfortable beds and the ample space that contribute to a relaxing environment. The high ceilings and colonial-style decor add a touch of old charm that many find appealing.
However, the hotel struggles significantly with issues related to humidity and mold, affecting many rooms. The musty smell, dampness and visible mold on walls and fixtures are frequent complaints, which seem to stem from poor ventilation and outdated facilities. Basic amenities are lacking, such as minibars, safes and even functional showerheads. Guests have had to deal with non-functional air conditioning units, dim lighting and some rooms being very noisy due to poor soundproofing.
Despite the clean bathrooms and quality bedsheets, the discomfort caused by humidity cannot be overlooked. Maintenance needs are evident with peeling paint, rust and old, dilapidated furniture present in many rooms. Some rooms also suffer from mosquito infestations, adding to the discomfort.
In summary, while Hotel Montejo's rooms are spacious and maintain a certain historical charm, significant improvements in maintenance, amenities and addressing the pervasive humidity issue are necessary to enhance the overall guest experience.
Beds
The bed situation at Hotel Montejo is a mixed bag according to guest reviews. Many visitors have found the beds to be quite comfortable, contributing to a good night's sleep. Descriptions include comfortable bedding, cozy and firm mattresses and even super comfortable beds and pillows. Large beds with storage also receive favorable mentions, pointing towards a balance between functionality and comfort.
However, it's clear that not all experiences were positive. Several guests remarked on the beds being too hard or even rock hard, which caused discomfort. Sofa beds, in particular, received consistent criticism for being uncomfortable. Issues such as worn-out and dirty mattresses, as well as bedding that caused itchiness, were also mentioned. Complaints about uncomfortable pillows and stained bed linens further indicate areas for improvement in the hotel's bedding quality.
In summary, while many guests praised the comfort of the beds at Hotel Montejo, significant issues with hardness, cleanliness and overall comfort were also frequently pointed out.
Cleanliness
Hotel Montejo receives consistently positive feedback regarding its cleanliness, a crucial aspect for any traveler. Guests frequently highlight the excellent room cleaning service, noting that rooms are cleaned daily, often with fresh towels provided. Many reviewers describe the hotel as very clean overall with spacious and comfortable rooms that are kept in good condition by the diligent staff.
The central location and the picturesque courtyard of the hotel are additional features that guests appreciate, adding to the overall pleasant experience. Several reviewers emphasize the hotel's cleanliness across different areas, including common spaces and facilities, which are described as sparkling clean and well-maintained.
However, a few guests reported some issues that could be improved, such as minor cleanliness concerns in specific rooms, including dust and mold in some areas and occasional lapses in daily cleaning. Some mentioned an unpleasant smell of humidity and noted that the hotel could benefit from a bit of refurbishment, as some wear and tear was noticeable.
Despite minor setbacks, the general consensus is that Hotel Montejo provides a very clean environment, making it a reliable choice for visitors looking for cleanliness and comfort during their stay.
Staff
At Hotel Montejo, the staff often garners praise for their friendliness and attentiveness. Guests frequently highlight individuals like Angel and Gaby at the reception, who are noted for their exceptional service attitudes and warm interactions. The team overall is described as approachable, courteous and professional, working hard to ensure a positive experience for visitors. However, there are sporadic mentions of less favorable encounters, particularly involving the night receptionist and cleaning staff with reports of either inattentiveness or unprofessional behavior. Some guests have experienced issues with the booking system and inconsistent service quality, suggesting a need for further training and improved client relations. Despite these occasional setbacks, the majority of reviews reflect a welcoming atmosphere fostered by a helpful and kind staff, making the hotel a generally pleasant place to stay.
Wi-Fi
Hotel Montejo offers a mixed experience when it comes to its WiFi service. On the positive side, the hotel boasts a very good and stable internet connection with a strong signal in certain areas. Many guests found the WiFi service to be good and the signal to be fine with some experiencing great WiFi and signal throughout their stay.
However, there are significant drawbacks. Several guests reported that the WiFi signal does not reach the rooms, particularly at the back of the hotel, leading to poor internet access in those areas. Inconsistencies in the WiFi service were also noted with some finding it slow, weak, or not working at all. Additionally, issues with access codes and irregular service were frequent concerns among guests. There are instances where WiFi is not included in the price and in some cases, there was no telephone or internet available at all.
Overall, while there are pockets of strong and reliable WiFi at Hotel Montejo, potential guests should be prepared for irregular service and limitations, especially within the rooms.
Pool
At Hotel Montejo, the standout feature that consistently attracts positive feedback is the swimming pool. Many guests highlight the cleanliness of the pool area with numerous mentions of the pool being well-maintained and hygienic. The pool area offers a relaxing and calm setting, making it a delightful spot to unwind at the end of the day. Families particularly appreciated the pool's appeal for children, describing it as an ideal and inviting space for kids to enjoy.
Despite being small, the pool is often described as charming, cozy and perfect for those looking to relax in a tranquil environment. The surrounding area, noted for its cleanliness and shaded spots, provides an additional layer of comfort and relaxation. The pool's temperature and condition have generally been positive with some guests noting it as perfect and in excellent condition.
However, a few reviews mentioned the limited size of the pool, which may not meet the expectations of those looking for a more expansive space. Some isolated comments also pointed out maintenance issues and strong chlorine levels, which could affect swimwear and hair color.
Overall, while the pool at Hotel Montejo might be on the smaller side, it offers a clean, serene and enjoyable experience for guests looking to relax and cool off during their stay.
Family
Hotel Montejo emerges as a prime destination for family vacations, offering a comfortable and family-friendly environment. Set in a well-located area, it ensures convenience with everything centrally situated for ease of exploration. The comfort extends to its bedding and clean rooms, which, despite some humidity, are well-maintained to keep them dry. Guests have expressed satisfaction with the hotel's family feel and safe environment for kids.
Designed with families in mind, the hotel features family rooms that cater well to young families and makes sure that family stays, whether brief or extended, are enjoyable. It is an ideal spot for family enjoyment, reaping positive feedback from multiple stays spanning across several days. Hotel Montejo's appeal as a good family destination is continually reinforced by guests who have enjoyed their time there significantly.
Nightlife
Hotel Montejo is located in a prime spot for those interested in exploring the vibrant nightlife of the area. Surrounded by an abundance of bars and restaurants, guests can enjoy easy access to various dining and entertainment options. The hotel is very close to the main square, museums and many other attractions, making it a convenient base for nighttime activities. While the location is notably central and perfect for soaking in the local nightlife, some guests have mentioned that nighttime noise can be an issue with sounds from nearby venues and late-night gatherings affecting the tranquility. Despite the occasional disturbance from noise, the hotel's great location near key attractions and nightlife spots offers a significant advantage for those looking to experience the energetic atmosphere of the area.
3 Star
Hotel Montejo offers a comfortable stay at affordable prices, making it an excellent value for money option within its mid-range budget category. As a three-star hotel, it provides good value, aligning well with its stars and rates. While it meets the expectations for a three-star accommodation, there are areas needing improvement, such as room cleanliness and some basic amenities which are missing. Despite these shortcomings, it remains a nice choice for a three-star hotel, especially for those looking for basic yet comfortable lodging. The hotel would benefit from upgrading certain facilities to better meet the standards expected at this level. Overall, it's a good option for budget-conscious travelers who appreciate comfort and affordability.
Outdoor Pool
Hotel Montejo offers an outdoor pool that has received mixed feedback from guests. Many visitors have appreciated the pool for its charm and ideal setting to cool off in hot weather. Described as a nice and cozy spot, the pool area is well-maintained, providing a clean environment with clear water. The patio surrounding the pool is beautiful and enhances the overall experience, making it a pleasant place for guests to relax.
However, some guests have mentioned that the pool is small and not always operational, occasionally lacking sufficient towels. A few have noted cleanliness issues, including concerns about the pool being dirty and even one instance where pool water allegedly dyed a guest’s hair green. Despite these drawbacks, the pool remains a popular feature of the hotel, particularly among families with children.
Historic
Hotel Montejo is celebrated for its pristine cleanliness and its rich historical significance. Guests frequently note the impeccable state of the rooms and floors, which consistently appear spotless. The hotel's architecture and colonial setting are central to its charm, providing a glimpse into history while offering all the modern comforts. Soft music played throughout the establishment enhances the serene and historic ambiance. Additionally, the well-maintained garden adds to the peaceful and appealing environment. Overall, Hotel Montejo combines a clean, comfortable stay with a meaningful dive into history.
Yes, Hotel Montejo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Montejo.
No, Hotel Montejo doesn't allow dogs.
No, parking facilities aren't available at Hotel Montejo.