Ibis Styles Merida Galerias
Merida
21.03954100,
-89.63117800
,
Calle 3 #218 Por ñ Por 24 Y 60 Col. Loma Bonita Xcumpich
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Summary of reviewsIbis Styles Merida Galerias has been positively reviewed by guests, particularly highlighting its prime location within the Plaza Galerías shopping center. This strategic placement offers convenient access to shops, eateries, amenities and key areas like the Siglo XXI Convention Center and the exit to Progreso, making it a preferred choice for both business and leisure travelers. The hotel's modern design, cleanliness and friendly staff further enhance the guest experience. Guests appreciate the inclusive breakfast and efficient check-in process with breakfast being praised for its variety and quality, though some feel improvements could be made.
Rooms at Ibis Styles Merida Galerias receive mixed reviews with commendations for their modernity and practicality overshadowed by concerns about small size, cleanliness, privacy and soundproofing. Despite these drawbacks, the hotel manages to offer a comfortable stay for many, particularly those on short business trips or brief stays.
Cleanliness in general garners a split response; while many guests praise the hotel's cleanliness and well-kept ambiance, others report inconsistent housekeeping standards and occasional maintenance issues. The staff is frequently lauded for their friendliness and helpfulness, contributing to a welcoming atmosphere, though some instances of unprofessional behavior indicate a need for consistent customer service training.
Wi-Fi service is generally appreciated for its strength and consistency, although occasional connectivity issues are noted. Parking facilities are ample and free, adding value to the stay, despite the occasional need for more designated guest spaces due to the shared nature with the adjacent shopping center.
Comfortable beds receive mixed feedback with some guests finding them very comfortable while others criticize their size and firmness. However, for those seeking a budget-friendly, mid-range option, Ibis Styles Merida Galerias meets expectations within its three-star rating, offering a solid choice for value and practicality.
The hotel is seen as accommodating for business travelers due to its proximity to the convention center and functional amenities, though some find it slightly expensive for this category. Accessibility features are well received, making it a convenient choice for guests with disabilities. Additionally, the hotel is praised for its pet-friendly policy, making it a preferred option for travelers with dogs.
Overall, Ibis Styles Merida Galerias stands out for its excellent location, friendly staff and comprehensive amenities, offering a convenient and quality stay for various types of travelers. Improvements in certain areas would enhance the guest experience even further.
Categories
Rooms at Ibis Styles Merida Galerias receive mixed reviews with commendations for their modernity and practicality overshadowed by concerns about small size, cleanliness, privacy and soundproofing. Despite these drawbacks, the hotel manages to offer a comfortable stay for many, particularly those on short business trips or brief stays.
Cleanliness in general garners a split response; while many guests praise the hotel's cleanliness and well-kept ambiance, others report inconsistent housekeeping standards and occasional maintenance issues. The staff is frequently lauded for their friendliness and helpfulness, contributing to a welcoming atmosphere, though some instances of unprofessional behavior indicate a need for consistent customer service training.
Wi-Fi service is generally appreciated for its strength and consistency, although occasional connectivity issues are noted. Parking facilities are ample and free, adding value to the stay, despite the occasional need for more designated guest spaces due to the shared nature with the adjacent shopping center.
Comfortable beds receive mixed feedback with some guests finding them very comfortable while others criticize their size and firmness. However, for those seeking a budget-friendly, mid-range option, Ibis Styles Merida Galerias meets expectations within its three-star rating, offering a solid choice for value and practicality.
The hotel is seen as accommodating for business travelers due to its proximity to the convention center and functional amenities, though some find it slightly expensive for this category. Accessibility features are well received, making it a convenient choice for guests with disabilities. Additionally, the hotel is praised for its pet-friendly policy, making it a preferred option for travelers with dogs.
Overall, Ibis Styles Merida Galerias stands out for its excellent location, friendly staff and comprehensive amenities, offering a convenient and quality stay for various types of travelers. Improvements in certain areas would enhance the guest experience even further.
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Guest Reviews
Ibis Styles Merida Galerias boasts a standout location praised consistently by its guests. Situated within the expansive Plaza Galerías shopping center, the convenience of having a variety of shops, eateries and amenities such as a pharmacy and an Oxxo store right at your doorstep is a major highlight. The hotel's strategic position offers easy access to key areas, including the Siglo XXI Convention Center and the exit to Progreso, making it suitable for both business and leisure travelers.
The ambiance of the rooms and the overall theme of the hotel are well-received, adding to the comfort and aesthetic appeal of the stay. Guests appreciate the hotel's modern design and cleanliness, often highlighting the friendly and accommodating staff. The blend of convenience and comfort makes this hotel an excellent choice for visitors looking to make the most of their time in Merida, whether for shopping, dining or simply exploring the city.
Moreover, the inclusion of breakfast and efficient check-in process are noted perks, enhancing the overall guest experience. Given its unrivaled location and positive reviews on amenities and service, Ibis Styles Merida Galerias stands out as a top recommendation for travelers seeking both convenience and quality.
The breakfast experience at Ibis Styles Merida Galerias receives mixed feedback from guests with a notable inclination toward positive remarks. Many reviews commend the breakfast for being delicious, varied and complete, highlighting the inclusion of eggs, sausages, bacon, chilaquiles, fruit, yogurt and more. Guests appreciate the inclusion of breakfast in the room price, describing it as good value for money and many note that the buffet is well-stocked and served with care. Additionally, the location of the breakfast area with views and convenience, adds to the pleasant dining experience.
However, some guests feel the breakfast could benefit from more variety and improvement in flavor and presentation. Frequent criticisms involve a lack of variety and repetitiveness with the same options being served daily, leading some to find it monotonous. Specific issues such as cold food, diluted coffee and juice and limited healthy options like soy milk and protein are mentioned. Some guests also express dissatisfaction with the cleanliness and organization in the breakfast area, suggesting it needs more attention from staff.
Despite these criticisms, the overall sentiment leans positive with many guests finding the breakfast satisfactory, rich and a solid start to the day, especially given that it’s included in the stay. The breakfast is often described as sufficient to hold guests over until the next meal, making it a convenient feature of the hotel. Improvements in variety and quality could elevate the breakfast experience further, but as it stands, it generally meets guests’ expectations and adds to the overall appeal of Ibis Styles Merida Galerias.
The rooms at Ibis Styles Merida Galerias have garnered mixed feedback from guests. Despite some guests finding the rooms comfortable, modern and boasting a practical design, the overwhelming consensus points to significant drawbacks. The most prominent issue is the size; the rooms are consistently described as extremely small, cramped and lacking adequate space for luggage or movement. The layout and design choices also contribute to a lack of privacy, especially in bathroom areas which are noted to be awkward and cramped.
Cleanliness is another common concern with numerous reports of dirty rooms upon arrival, stained walls and even mold and cobwebs in some instances. There's also mention of unpleasant odors, including cigarette smells and general mustiness. Maintenance appears lacking, as highlighted by broken fixtures, dirty windows and insufficient amenities like towels and basic toiletries.
Soundproofing is notably poor with many guests complaining about noise from neighboring rooms and corridors, adding to the overall discomfort. The lack of basic amenities, such as drinking water, trash baskets and toiletries, detracts from the experience further.
In summary, while the hotel might provide a good short-term stay due to its effective location and some modern decorative touches, the small room sizes, cleanliness issues, poor soundproofing and lack of privacy make it less ideal for those seeking comfort and convenience.
Ibis Styles Merida Galerias offers a mixed experience when it comes to bed comfort. Many guests praise the beds as very comfortable, often describing them as providing a good night's sleep with firm yet soft mattresses. Several reviews highlight the comfort of both beds and pillows, noting this contributes to a pleasant stay. However, a significant number of guests find the beds to be hard or too small with some expressing disappointment that advertised King Size beds are actually doubles. Issues such as direct air conditioning vents and small, worn-out pillows also detract from the overall comfort for some visitors. While there are certainly positive remarks about bed comfort, it appears that consistency is a concern for some travelers. Overall, while many guests have an enjoyable sleeping experience, others encounter discomfort due to bed size and mattress firmness.
The cleanliness of Ibis Styles Merida Galerias has garnered mixed reviews from guests. Many reviews highlighted that rooms and common areas were very clean, mentioning excellent and outstanding cleanliness frequently. The hotel also received praise for its well-maintained and comfortable facilities, reflecting a generally positive impression regarding cleanliness.
However, a considerable number of reviews raised concerns about the consistency of the hotel's cleaning standards. Some guests reported finding their rooms and bathrooms visibly dirty with issues such as stained linens, dirty floors, rust, mold and unpleasant odors. Specific complaints included unclean towels, hair in the bathrooms and incomplete room cleaning services. These reports often described the hotel as neglected and in need of better maintenance, citing dirty walls, windows and common areas. Certain guests experienced disruptions due to cleaning staff and some noted that their rooms were not cleaned daily as promised.
Overall, while Ibis Styles Merida Galerias manages to impress many guests with its cleanliness and well-kept ambiance, the hotel must address significant cleaning inconsistencies to ensure a uniformly positive experience for all visitors. Suitable improvements in housekeeping can help mend the gap between its strong points and the areas that need attention.
The Ibis Styles Merida Galerias receives mixed reviews regarding its staff with a significant focus on positive experiences. Guests frequently highlight the friendliness and helpfulness of the staff. The reception staff, in particular, are often praised for their kind and attentive service, ensuring a welcoming experience at check-in. Specific mentions of employees, such as Victor and Patty, illustrate standout instances of exceptional support and accommodation.
Housekeeping staff also contribute positively to the guest experience, noted for their politeness and efficiency, although there are some criticisms about the cleanliness being overlooked in certain instances. The breakfast staff receive commendations for their kindness and the attentive service provided during meals.
However, not all feedback is positive. The reviews reveal instances of rude, unprofessional and indifferent behavior, primarily from some employees at reception and administrative roles. These experiences suggest inconsistencies in staff training and customer service standards. Despite these mixed reviews, the general consensus underscores the staff's overall friendliness and the pleasant atmosphere they strive to maintain at the hotel.
The Ibis Styles Merida Galerias receives mixed feedback regarding its Wi-Fi services. Many guests appreciate the strong and consistent internet connection, especially within the rooms, which proves beneficial for general usage. There are also positive remarks about the Wi-Fi working well and being free, which adds to the convenience for travelers. However, there are notable concerns about the Wi-Fi becoming saturated and losing signal, resulting in some slow and limited connectivity. Some reviews highlight significant issues, including poor signals and the inability to load streaming videos efficiently. Public areas, like the lobby's PC, have also been mentioned for having next to no connection. It appears that the Wi-Fi experience at this hotel can vary greatly depending on the location and time of use.
Guests of Ibis Styles Merida Galerias highlight several aspects of the hotel's parking facilities. The parking is described as ample, spacious and well-maintained, offering plenty of space as it is shared with an adjacent shopping center. Many reviews appreciate that the parking is free, which adds value to their stay. Despite the fact that the hotel does not have a private parking lot, the convenience of using the mall's parking area is appreciated. There are occasional mentions of the need for designated guest spaces since the mall parking lots can get crowded at times. Security measures for the parking area are generally regarded as good.
'Ibis Styles Merida Galerias' is a solid choice for those seeking a good value-for-money accommodation in the mid-range category. Adequate for a three-star hotel, it is known for providing comfortable and simple facilities, consistent with the Ibis brand. While some guests have noted the rooms and spaces as being small and somewhat uncomfortable, the hotel meets expectations for its three-star rating and is ideal for travelers who need a straightforward place to sleep. Despite lacking higher-end services, the hotel delivers well on its promise within its category, making it a reliable option for budget-conscious guests.
Ibis Styles Merida Galerias receives positive feedback for its suitability for business travelers. The hotel is recognized as a good option for short stays and meetings, particularly for those attending events at the nearby Siglo XXI Convention Center. Business guests frequently mention that the hotel is very good for business trips with amenities that are functional for work. The free wifi contributes to the hotel’s appeal for business use. Described as ideal for short stays and getaways, it maintains an accessible and practical atmosphere. While it is generally adequate for business purposes, some reviewers note that it may be expensive for the business category.
Ibis Styles Merida Galerias has proven to be a commendable choice for travelers with disabilities, consistently described as accessible and convenient. The hotel's accessibility amenities, such as handicap handles, ensure a comfortable stay for guests with mobility challenges. Its location is praised for being strategically positioned, offering easy access to nearby shopping centers, making it ideal for both leisure and business trips. The convenience extends to parking facilities with ample spaces available. Overall, this hotel stands out as a great option for those needing special accommodations without compromising on proximity to key attractions and business venues.
The Ibis Styles Merida Galerias stands out as a welcoming destination for travelers with pets. The hotel’s commitment to being pet-friendly is frequently praised by guests, highlighting its accommodating nature for those traveling with dogs. Visitors appreciate the convenience of this service, emphasizing how important it is to find a place that accepts pets. Despite the rooms being on the smaller side, the overall satisfaction with the pet-friendly policy outweighs any spatial constraints. The location of the hotel is also noted as a positive feature, adding to the appeal for pet owners looking for suitable accommodations. Generally, the allowance of one dog per room is well received, making the Ibis Styles Merida Galerias a preferred choice for pet owners.
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Location
The ambiance of the rooms and the overall theme of the hotel are well-received, adding to the comfort and aesthetic appeal of the stay. Guests appreciate the hotel's modern design and cleanliness, often highlighting the friendly and accommodating staff. The blend of convenience and comfort makes this hotel an excellent choice for visitors looking to make the most of their time in Merida, whether for shopping, dining or simply exploring the city.
Moreover, the inclusion of breakfast and efficient check-in process are noted perks, enhancing the overall guest experience. Given its unrivaled location and positive reviews on amenities and service, Ibis Styles Merida Galerias stands out as a top recommendation for travelers seeking both convenience and quality.
Breakfast
However, some guests feel the breakfast could benefit from more variety and improvement in flavor and presentation. Frequent criticisms involve a lack of variety and repetitiveness with the same options being served daily, leading some to find it monotonous. Specific issues such as cold food, diluted coffee and juice and limited healthy options like soy milk and protein are mentioned. Some guests also express dissatisfaction with the cleanliness and organization in the breakfast area, suggesting it needs more attention from staff.
Despite these criticisms, the overall sentiment leans positive with many guests finding the breakfast satisfactory, rich and a solid start to the day, especially given that it’s included in the stay. The breakfast is often described as sufficient to hold guests over until the next meal, making it a convenient feature of the hotel. Improvements in variety and quality could elevate the breakfast experience further, but as it stands, it generally meets guests’ expectations and adds to the overall appeal of Ibis Styles Merida Galerias.
Rooms
Cleanliness is another common concern with numerous reports of dirty rooms upon arrival, stained walls and even mold and cobwebs in some instances. There's also mention of unpleasant odors, including cigarette smells and general mustiness. Maintenance appears lacking, as highlighted by broken fixtures, dirty windows and insufficient amenities like towels and basic toiletries.
Soundproofing is notably poor with many guests complaining about noise from neighboring rooms and corridors, adding to the overall discomfort. The lack of basic amenities, such as drinking water, trash baskets and toiletries, detracts from the experience further.
In summary, while the hotel might provide a good short-term stay due to its effective location and some modern decorative touches, the small room sizes, cleanliness issues, poor soundproofing and lack of privacy make it less ideal for those seeking comfort and convenience.
Beds
Cleanliness
However, a considerable number of reviews raised concerns about the consistency of the hotel's cleaning standards. Some guests reported finding their rooms and bathrooms visibly dirty with issues such as stained linens, dirty floors, rust, mold and unpleasant odors. Specific complaints included unclean towels, hair in the bathrooms and incomplete room cleaning services. These reports often described the hotel as neglected and in need of better maintenance, citing dirty walls, windows and common areas. Certain guests experienced disruptions due to cleaning staff and some noted that their rooms were not cleaned daily as promised.
Overall, while Ibis Styles Merida Galerias manages to impress many guests with its cleanliness and well-kept ambiance, the hotel must address significant cleaning inconsistencies to ensure a uniformly positive experience for all visitors. Suitable improvements in housekeeping can help mend the gap between its strong points and the areas that need attention.
Staff
Housekeeping staff also contribute positively to the guest experience, noted for their politeness and efficiency, although there are some criticisms about the cleanliness being overlooked in certain instances. The breakfast staff receive commendations for their kindness and the attentive service provided during meals.
However, not all feedback is positive. The reviews reveal instances of rude, unprofessional and indifferent behavior, primarily from some employees at reception and administrative roles. These experiences suggest inconsistencies in staff training and customer service standards. Despite these mixed reviews, the general consensus underscores the staff's overall friendliness and the pleasant atmosphere they strive to maintain at the hotel.
Wi-Fi
Parking
3 Star
Business
Accessible
Dog Friendly
No, Ibis Styles Merida Galerias doesn't have any pool.
No, a spa isn't available at Ibis Styles Merida Galerias.
Yes, Ibis Styles Merida Galerias welcomes dogs.
No, parking facilities aren't available at Ibis Styles Merida Galerias.
No, Ibis Styles Merida Galerias doesn't have a gym.
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