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Summary of reviewsGuests at Quality Inn generally enjoy their stay, with several positive aspects enhancing their overall experience. One of the major advantages is its strategic location, being conveniently positioned near major highways and within walking distance of dining options and shopping areas. This accessibility makes it easy for visitors to reach their destinations, adding value to their stay, thanks to competitive pricing and clean rooms.
The complimentary breakfast, although receiving mixed reviews, is appreciated by many for its simple offerings and highlights like the make-your-own waffle station. The dining area is noted for its cleanliness, and while some guests wish for more variety, the breakfast experience generally meets expectations with the assistance of friendly staff.
Quality Inn's rooms are frequently praised for being clean, comfortable, and spacious, with newer furniture and modern conveniences such as good air conditioning, microwaves, and refrigerators. While some guests report initial room issues, the accommodating staff often resolve concerns promptly. Cleanliness of the rooms, despite some inconsistencies, is a strong positive aspect, with well-maintained bathrooms and a quiet atmosphere being noted as additional benefits.
The hotel staff receive consistent praise for their friendliness and attentiveness, creating a welcoming environment. Whether through swift check-ins or ensuring all guest needs are met, the staff, led by commendable management, leave a positive impression.
The pool area is another highlight, frequently enjoyed by families, offering a pleasant and fun experience. Though maintenance issues are occasionally mentioned, the pool remains a favored feature for relaxation and enjoyment.
Guests find the beds particularly comfortable, with clean and cozy bedding contributing to a restful night's sleep. Although there are sporadic comments regarding bed cleanliness issues, the overall sentiment leans towards satisfaction with the bed quality.
In summary, despite some areas needing improvement, the Quality Inn offers a commendable stay with its strategic location, friendly staff, and comfortable accommodations. Show more
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Categories
Accessible Inn
Offers wheelchair access throughout the grounds and accessible rooms. Specific accessible room types include those with roll-in showers and accessible bathrooms.
Inn with Swimming Pool
Heated Pool
Inn with Heated Pool
Room Types
King Room - Non-SmokingThis king room features a king size bed, microwave and refrigerator.
Queen Room with Two Queen Beds - Non-SmokingOffering two queen-sized beds, this room includes a microwave and refrigerator.
King Room with tub - Accessible/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a TV with cable channels. The unit has 1 bed.
Standard King Room with Roll-in Shower - Accessible/Non-SmokingThe spacious double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Guest Reviews
5.4
Rated
Location
Quality Inn is strategically positioned in a convenient location that appeals to travelers looking for accessibility and proximity to essential amenities. The hotel is near major highways, making it easy for guests to reach their destinations. Its placement near Interstate provides straightforward access and ample parking for visitors. The surrounding area is rich with dining options, including numerous restaurants and a nearby Starbucks, all within walking distance. Additionally, the hotel is situated close to shopping malls, markets, and offers a seamless connection to local attractions. Guests appreciate the value offered by the hotel, given its competitive pricing and clean rooms. While the area may have some drawbacks, the location stands out as a significant advantage, offering a blend of convenience and accessibility that enhances the overall stay experience.
Breakfast
Nestled in a convenient location, the Quality Inn offers guests a complimentary breakfast experience that has garnered mixed reviews. Most visitors found the breakfast to be simple yet satisfying, with highlights including the make-your-own waffle station and a clean, well-stocked dining area. While some guests appreciated the variety of basic offerings like toast, biscuits and gravy, cereal, juice, and coffee, several reviewers felt the selection was somewhat limited and lacked hot options or meat. The hotel's breakfast generally meets expectations for a standard hotel breakfast with some guests describing it as good or even exceptional. However, there were remarks about the breakfast being sparse or lacking in variety, leaving some guests longing for more robust choices. Despite these shortcomings, the enjoyable aspects of the breakfast and the friendly staff contribute positively to the overall hotel experience.
Rooms
The guest reviews of Quality Inn paint a mixed picture, though there is a strong presence of positive elements regarding the hotel's rooms. Many visitors appreciate that the rooms are generally clean, comfortable, and spacious, often highlighting the presence of newer furniture and fixtures. The rooms seem to cater well to comfort with notable features such as good air conditioning, a microwave, and a refrigerator included, which add convenience to the stay.
Guests frequently note that their rooms were large and inviting, offering a satisfactory and cozy environment. Despite some reports of initial room issues, staff seems to have addressed concerns by being accommodating and ensuring guests were eventually settled into clean and comfortable spaces. The majority of the positive feedback emphasizes the cleanliness and overall pleasantness of the rooms, which appear to enhance the general experience at Quality Inn.
Beds
Nestled in the heart of hospitality, Quality Inn presents a mixed experience when it comes to the comfort of its beds. Guests frequently highlight the beds as a haven of comfort, noting their softness and the overall cozy experience. Many visitors appreciate the clean and comfortable bedding, which pairs well with good pillows for a restful night. Despite these positives, some reviews mention concerns about cleanliness, with occasional complaints about stained sheets and mattress pads, and even the unwelcome appearance of bed bugs. However, the general sentiment leans towards satisfaction with the beds themselves, providing a comforting and restful stay for many of its guests.
Cleanliness
Quality Inn presents a mixed bag when it comes to cleanliness, with a variety of guest experiences. On the positive side, many guests reported that their rooms were clean and well-maintained, appreciating the clean bathrooms and lobby. The staff received frequent praise for being friendly, accommodating, and diligent in maintaining cleanliness, providing fresh towels regularly. Additionally, the renovated exterior and ongoing interior updates have been noted, contributing to a well-kept property environment.
Guests also valued the overall quiet atmosphere and convenient location, enjoying amenities such as a decent breakfast and a pool that was a hit with the kids. However, some guests encountered significant issues, mentioning instances of dirty and damp rooms, musty smells, and sightings of bugs, including cockroaches. Concerns were also raised about stained furnishings and residual messes from previous guests, indicating inconsistency in the housekeeping standards.
Despite these mixed reviews, efforts to maintain and improve the facility and commendations for the staff's helpfulness were clear, hinting at potential improvements in the guest experience at Quality Inn.
Staff
The reviews for the Quality Inn highlight a consistently positive experience with the hotel staff. Guests frequently mention the staff as being friendly, helpful, and accommodating, often going the extra mile to address any concerns. Whether it was providing missing amenities quickly or ensuring rooms were adequately stocked with essentials like towels, the staff's attentiveness is a recurring theme. Several reviews specifically praise the front desk personnel for their friendliness and the ease of the check-in process. Both individual employees and management, such as GM Dipan Patel, received commendations for their exceptional customer service, welcoming nature, and thorough care for guests’ needs. While there are a few mentions of less satisfactory interactions, the overall impression is of a team dedicated to making guests feel valued and supported during their stay.
Pool
The pool area at the Quality Inn attracts attention with its ideal size and appeal, making it an enjoyable spot for children who often relish their time swimming. Guests appreciate that the pool and hot tub offer a pleasant experience, with some describing the hot tub as delightful. Despite some issues with cleanliness and maintenance, families find value in the facilities, highlighting the importance of the indoor swimming pool as a convenient feature. The pool area continues to be a favored aspect for guests looking to relax and enjoy their stay with fun aquatic activities.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Quality Inn.
No, Quality Inn doesn't allow dogs.
No, parking facilities aren't available at Quality Inn.