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Summary of reviewsThe Best Western Superstition Springs Inn is highly regarded for its convenient location, with easy access to local dining, shopping, and sports facilities. Situated near popular attractions like Cactus Yard sports park and Phoenix Gateway Mesa Airport, the hotel offers accessibility that appeals to many travelers. Guests consistently praise the breakfast offerings, emphasizing the delicious and varied selections, which cater to diverse dietary needs and are served in a clean, welcoming environment by friendly staff.
The inn maintains a commendable standard of cleanliness, with rooms frequently described as spacious and spotless, contributing to a comfortable stay. The newly updated flooring adds aesthetic appeal, and overall, the hotel maintains a positive atmosphere due to the quietness and cleanliness of the accommodations. Despite occasional minor issues, such as small bathrooms and occasional unwelcome smells, guests generally find the rooms to meet their expectations.
Staff interactions are generally positive, with the team often going above and beyond to assist guests. Employees, particularly those at the front desk and in the breakfast area, are highlighted for their friendliness and attentiveness, enhancing the overall guest experience. Although there is an isolated mention of a less pleasant encounter, the majority of feedback underscores the staff's dedication to creating a welcoming atmosphere.
Views on bed comfort at the inn are mixed. While many guests enjoy the coziness of the pillows and find the beds comfortable, others express concerns about mattress firmness and bed frame stability. These varying opinions suggest room for improvement in bedding quality to ensure a restful night's sleep for all guests.
Overall, the combination of strategic location, hearty breakfast options, clean facilities, and attentive service make the Best Western Superstition Springs Inn a practical and inviting choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel is located nearby Superstition Springs Golf Club. It is within ten miles of ten golf courses and offers golf course access within 3 km.
Family Friendly Hotel
This inn offers family-friendly accommodations and amenities.
Dog Friendly Hotel
While specific pet policies aren't detailed, Best Western hotels often accommodate pets. It's advisable to check directly with the hotel for their specific pet fees and policies.
Business Hotel
This hotel offers essential services and amenities for business travelers.
Accessible Hotel
This hotel offers wheelchair access to common and public areas. Handicapped parking is also available on the property.
3-Star Hotel
Offers comfortable rooms and good service. Guests appreciate the convenient location and amenities like free breakfast.
Hotel with Outdoor Pool
The hotel provides an outdoor pool for guest use.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis double room features a private bathroom, and air conditioning. This double room provides a TV.
King Room - Non-SmokingThis double room has a private bathroom and air conditioning. This double room features a TV.
King Suite - Non-SmokingThis suite provides a private bathroom, and air conditioning. This suite features a TV. The unit offers 2 beds.
King Room with Bath - Disability Access/Non-SmokingThis double room has a private bathroom and air conditioning.
King Room with Roll-in Shower - Disability Access/Non-SmokingThis double room has a private bathroom and air conditioning.
Guest Reviews
7.8
Good
Location
The location of Best Western Superstition Springs Inn is a notable highlight for many guests, offering a blend of convenience and accessibility. Situated right next to a shopping mall, guests have numerous options for dining and shopping within walking distance. This strategic positioning also caters well to those in town for specific events, with its proximity to popular spots like Cactus Yard sports park and easy access to the freeway making it particularly favorable for attendees. Furthermore, the location is ideal for visiting friends in Mesa or catching a flight from the nearby Phoenix Gateway Mesa Airport. While the area can be busy, the convenience and array of amenities make it a practical choice for many travelers.
Breakfast
At the Best Western Superstition Springs Inn, guests consistently praise the hotel’s breakfast offerings, which are both delicious and diverse. The breakfast buffet receives high marks for its plentiful selection of both hot and cold items, ensuring there is something for every palate. Diners appreciate the varied hot entrees and the good variety of options, including choices suitable for those following a gluten-free diet. The breakfast is described as fresh, warm, and filling, making it a satisfying start to the day.
Guests also commend the excellent service provided by the breakfast staff, who are noted for their friendly and attentive demeanor. The dining area is kept clean, adding to the positive experience. Whether enjoying a traditional continental breakfast or a more substantial morning meal, visitors find the breakfast to be a highlight of their stay at the hotel.
Rooms
The rooms at Best Western Superstition Springs Inn are generally spacious and have a welcoming atmosphere, with new flooring adding a fresh touch to their appeal. The cleanliness of the rooms stands out as a consistent highlight, with many guests noting that the property, in general, maintains a high standard of cleanliness. Visitors appreciate the quietness of the accommodations, which contributes to a comfortable stay. The hotel staff's friendliness and the convenient location add to the positive experience. However, there are occasional issues, such as rooms needing some updates and sometimes having an undesirable smell, though these are infrequent. While the bathrooms are noted to be small, they come with a tub, adding a bit of convenience for those who prefer it over a walk-in shower. Overall, the emphasis on cleanliness, roominess, and comfort seems to define the guest experience here.
Beds
When considering accommodations, one of the key factors travelers look for is comfort—and the beds at the Best Western Superstition Springs Inn receive mixed reviews in this regard. Several guests found the beds to be very comfortable, with pillows noted as especially cozy. However, comfort was not universal across all experiences, as a number of guests described the mattresses as hard and the bed frames as slightly uncomfortable. Some found the mattress firmness to be a detractor, impacting their overall comfort during their stay. Overall, while some guests enjoyed restful nights on comfortable bedding, others felt the sleeping arrangements could benefit from improvements, particularly in terms of mattress and bed frame quality.
Cleanliness
The Best Western Superstition Springs Inn generally upholds a good standard of cleanliness, garnering positive feedback from guests who commend the hotel for its clean and comfortable atmosphere. Many reviews highlight the cleanliness of the rooms, describing them as very clean, nicely remodeled, and well-equipped with everything needed for a comfortable stay. Guests appreciated the overall clean environment and described it as one of the cleanest hotels they've experienced in a while. However, there are occasional criticisms, particularly regarding the cleanliness of the bathrooms and floors. Some guests pointed out issues such as the need for better cleaning of bathroom tiles and unvacuumed floors. Despite these few concerns, the inn maintains a reputation for providing clean accommodations that contribute to a pleasant guest experience.
Staff
The hotel is renowned for its helpful and friendly staff, consistently receiving praise from guests for their positive interactions. Visitors frequently comment on the amazing service provided by the team, highlighting their willingness to go above and beyond to assist and ensure a welcoming atmosphere. A standout mention is Stephanie at the front desk, noted for her courteous and helpful demeanor. The breakfast area employee also receives commendations for exceptional service. While there is one mention of a less pleasant experience with a front desk lady, the majority of feedback underscores the kindness and helpfulness of the staff, creating an inviting and pleasant environment throughout the guest's stay.
Yes, Best Western Superstition Springs Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Superstition Springs Inn.
Yes, Best Western Superstition Springs Inn welcomes dogs.
No, parking facilities aren't available at Best Western Superstition Springs Inn.
No, Best Western Superstition Springs Inn doesn't have a gym.