La Citadelle Hotel Metz - MGallery Collection

Metz 49.11403100, 6.16950300 , 5 Avenue Ney (Show on Map)
8.8
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsLa Citadelle Hotel Metz - MGallery Collection stands out as an exceptional hotel that expertly combines historic charm with modern comforts, making it an ideal choice for visitors to Metz. The hotel's prime location is a significant draw, offering guests easy walking access to the historic city center, including the cathedral, Christmas markets and other major attractions. Set in a serene, park-like area, the environment is tranquil yet close to the city’s vibrant life.

The breakfast at the hotel is notably well-regarded for its quality and variety, presenting an extensive buffet that caters to diverse dietary needs. Guests appreciate the fresh, locally sourced products and the richness of offerings, making it a worthwhile part of the stay. Similarly, La Réserve restaurant enhances the dining experience with high-quality, delicious meals, praised for both lunch and dinner. Professional service and a welcoming atmosphere further contribute to its excellent reputation, despite occasional service delays during peak times.

Accommodations at La Citadelle Hotel Metz - MGallery Collection are frequently described as spacious, comfortable and well-appointed. The rooms blend historical allure with modern amenities, featuring quality bedding, large bathrooms and ample natural light. Guests consistently highlight the cleanliness and tasteful decor, which contribute to a restful and luxurious stay. Despite minor points such as firm beds or occasional lighting improvements, the overall room experience is highly positive.

The hotel's excellent service further bolsters its appeal. Guests often commend the friendly and attentive staff who provide efficient, professional service and helpful local recommendations. Though there are sporadic mentions of impersonal interactions at the reception, the majority of experiences underline the staff's dedication to guest satisfaction.

Additional amenities such as reliable, high-speed WiFi and secure, convenient parking are highly appreciated by guests. While parking comes at a cost, its proximity and security add to the hotel’s convenience. The hotel also caters well to families, offering spacious rooms and amenities like cots and extra beds, ensuring a comfortable stay for guests with children.

The beds merit special mention for their comfort, frequently lauded as super comfortable, contributing to a delightful sleep experience. Cleanliness is another strong point with meticulous standards maintained throughout the hotel.

In summary, La Citadelle Hotel Metz - MGallery Collection provides an excellent four-star experience marked by its elegant setting, quality services and warm hospitality. It is particularly suited for those seeking a blend of historical charm and modern luxury in a peaceful, yet centrally located environment.
Show more
Categories
Historic Hotel
This hotel is part of a medieval fortress dating back to 1559, originally built as a military warehouse known as 'Le Magasin aux Vivres'. It reflects Renaissance-style architecture and is a member of Historic Hotels Worldwide, having been transformed into a hotel in 2005.

Family Friendly Hotel
The hotel offers beautiful settings and all the amenities one needs. It is located close to the historic city center.

Dog Friendly Hotel
This hotel is highly regarded for its dog-friendly services and amenities, making it an ideal choice for those traveling with pets. Guests frequently mention a warm welcome for their furry companions, who are greeted with treats and equipped with essentials like bowls, blankets and water. The staff is noted for their accommodating and friendly attitude towards dogs, creating a comfortable and inviting atmosphere for both pets and their owners.

Business Hotel
This hotel likely offers a premium experience suitable for business travelers, given its 'MGallery' designation, which suggests a focus on unique and upscale accommodations. While specific business amenities aren't detailed in the provided data, hotels in this collection typically feature comprehensive business services and facilities.

Hotel with Parking
This hotel is listed as a top hotel with parking in Metz. While specific details about the parking are not available in the provided information, its inclusion in this list suggests it has notable parking facilities.

Accessible Hotel
Offers luxurious rooms and suites with accessibility features. Situated in a historic building, it provides a unique experience with modern amenities adapted for guests with reduced mobility. Reviews highlight its blend of charm and accessibility.

4-Star Hotel
This 4-star hotel is located in a former military building dating back to 1559, offering a unique and historic setting. It features spacious rooms and suites, a bistronomic restaurant, and is well-regarded for its cleanliness and overall guest experience. It has a fitness center, spa, and sauna.

Romantic Hotel

Room Types
Superior Double or Twin Room This air-conditioned room offers a large, flat screen TV, safe and minibar. A courtesy tray and a Nespresso coffee machine are also provided. There is a private bathroom with a bathrobe, slippers and Natural Remedies toiletries.

Deluxe Double or Twin Room This air-conditioned room offers a large, flat screen TV, safe and minibar. A courtesy tray and a Nespresso coffee machine are also provided. There is a private bathroom with a bath, shower, WC, bathrobe, slippers and Natural Remedies toiletries.

Guest Reviews
8.8
Excellent
Location
La Citadelle Hotel Metz - MGallery Collection enjoys an excellent location that makes it an ideal base for exploring Metz. Nestled in a quiet and serene environment, the hotel is centrally situated within walking distance to the historic city center, including the cathedral and Christmas markets. The old town and all major attractions are easily accessible on foot, providing guests with the convenience of city exploration without the hassle of transportation. The hotel's proximity to the highway also makes it a practical choice for those traveling by car.

Guests appreciate the hotel's setting in a park-like area, combining the tranquility of nature with the benefits of being near the city's vibrant life. Despite its central location, the hotel maintains a peaceful atmosphere, which is ideal for a restful stay. The historic building adds to the charm, offering a blend of old-world allure with modern comforts.

For those looking to experience the best of Metz, La Citadelle offers the perfect spot: central yet quiet, historic yet modern and close to a variety of eateries and local attractions. With everything within a short walk, the location truly enhances the overall convenience and enjoyment of a stay in this beautiful city.

Breakfast
The breakfast at La Citadelle Hotel Metz - MGallery Collection is frequently praised by guests for its quality and variety. Descriptions include words like excellent, amazing and very good, reflecting a consistently positive experience. The buffet is noted for being extensive and generous, offering a diverse range of savory and sweet dishes. Fresh fruits, local products and even gluten-free options are available, adding to the appeal for different dietary needs. Guests appreciate the well-organized spread and the high quality of the products provided with many highlighting items such as salmon, fresh goat cheese, brioche and guacamole.

However, some reviews mention that the scrambled eggs were of poor quality and the breakfast can be expensive, costing over 20 euros per person. Occasionally, the buffet has been criticized for running low on certain items and for being slow to restock. Despite these minor setbacks, the overall sentiment remains overwhelmingly favorable. The breakfast experience is enhanced when it is enjoyed in the room and many guests find the breakfast to be well worth its cost due to its richness and variety.

Dinner
La Citadelle Hotel Metz - MGallery Collection's dining experience at La Réserve restaurant has consistently garnered high praise from guests. Reviewers frequently describe the restaurant as excellent with many noting the food as delicious and of high quality. The extensive dinner menu is particularly highlighted and dishes are consistently described as tasty and well-prepared. Both lunch and dinner offerings receive accolades with dinner often noted for being a standout feature of the hotel.

Guests appreciate the professional service and welcoming atmosphere, despite occasional comments that the ambiance could be improved. Room service also receives positive feedback for its quality and convenience, especially for those unable to secure a reservation in the often fully booked restaurant.

While the restaurant is largely commended for its inventive cuisine and top-level culinary execution, some reviews mention limitations in menu choices, especially for families and vegetarians. The restaurant is noted to be somewhat pricey and there are occasional mentions of slow service during peak times.

Overall, La Réserve provides a noteworthy dining experience with well-garnished dishes and convivial service, enhancing the stay at La Citadelle Hotel Metz - MGallery Collection. The delicious food and the restaurant's superb reputation make it a highly recommended dining option in Metz.

Rooms
La Citadelle Hotel Metz - MGallery Collection boasts an impressive collection of guest rooms, frequently noted for their spaciousness and comfort. The overall room experience at this hotel is significantly positive with many reviews highlighting the large, well-appointed spaces that provide a sense of luxury and relaxation. The rooms are often described as clean, modern and stylishly furnished with high-quality materials and a tasteful decor that enhances the historic charm of the building.

Guests appreciate the modern amenities, including air conditioning, quality bedding and well-equipped bathrooms. Many rooms feature separate toilets and spacious bathrooms with both bathtubs and showers, which add to the guests' comfort. The large windows that allow for ample natural light and offer views of the park or historical structures further contribute to the pleasant room experience.

The hotel’s quiet atmosphere and soundproofing are also frequently mentioned, ensuring a restful stay for guests. While some rooms may have dated aspects or require better lighting, the overall consensus is that the spacious and comfortable rooms far outweigh these minor inconveniences.

With its superior room facilities, tasteful decor and clean, modern design, La Citadelle Hotel Metz - MGallery Collection provides an excellent accommodation option for those visiting Metz. Whether for a quiet retreat or a luxurious city stay, the hotel’s rooms consistently meet and often exceed guest expectations.

Beds
The beds at La Citadelle Hotel Metz - MGallery Collection have garnered high praise from numerous guests, highlighting their comfort and quality. Many reviews emphasize the excellent and comfortable bedding with descriptions of the beds being very comfortable, super comfortable and even fantastic. Guests repeatedly appreciate the comfortable mattresses and the good quality of the bedding, noting that the beds and pillows offer a delightful sleep experience.

Rooms are often described as spacious with large, cozy beds that add to the overall comfort. Despite a few mentions of beds being a bit firm or too narrow for some tastes, the majority of reviews speak positively about the comfort level provided. The hotel's attention to cleanliness and the well-maintained suites further enhance the sleeping experience.

Although there are occasional remarks about bed hardness and pillow firmness, many guests find the bedding to be of good quality, balancing both softness and support effectively. The inclusion of excellent box spring beds and large double beds in many rooms seems to satisfy most visitors looking for a restful night.

Overall, the consistency in positive feedback underscores the hotel’s dedication to providing cozy and pleasant accommodations, making it a standout feature for those prioritizing a good night's sleep.

Cleanliness
La Citadelle Hotel Metz - MGallery Collection has consistently impressed guests with its impeccable cleanliness. Visitors have frequently highlighted the hotel's spotless rooms and well-maintained common areas, ensuring a comfortable stay. The staff’s dedication to meticulous cleaning standards is evident with many noting rooms are not only clean but also well-decorated and spacious. The hotel’s attention to detail extends to clean, modern bathrooms and a neat, serene atmosphere that contributes to a delightful stay.

Despite a few comments suggesting areas for improvement, such as occasional spiderwebs and suggestions for softer decor, the overall cleanliness of the hotel receives high praise. The establishment stands out for maintaining a tidy and inviting environment without feeling sterile, earning it a solid reputation for hygiene and comfort. This emphasis on cleanliness, combined with friendly staff and excellent facilities, ensures that guests can enjoy a very clean, pleasant and memorable experience at La Citadelle Hotel Metz - MGallery Collection.

Staff
'La Citadelle Hotel Metz - MGallery Collection' offers a unique blend of hospitality marked by predominantly friendly and attentive staff. Throughout the reviews, guests frequently highlighted the team's warm, welcoming demeanor and professional service. Many noted the efficiency and helpfulness of the reception staff with special mentions going to specific team members for their exceptional service.

The housekeeping team has been described as charming and supportive, ensuring that guests have a comfortable stay. Visitors often appreciated the staff’s readiness to provide local recommendations and their prompt responsiveness to inquiries or concerns.

However, while the general consensus is positive, some reviews indicated inconsistencies, particularly at the reception. There were mentions of impersonal and not particularly hospitable interactions, suggesting that the check-in and check-out processes could be improved. Despite these occasional lapses, the overall impression is that of a dedicated and kind team, striving to offer guests a pleasant and friendly experience at the hotel.

Wi-Fi
The WiFi experience at La Citadelle Hotel Metz - MGallery Collection has received generally positive feedback from guests. Most reviews commend the hotel for providing a stable and sufficient internet connection that is both fast and reliable. Many guests appreciated the excellent and very strong WiFi, describing it as high-speed, uninterrupted and exceeding expectations. The convenience of contemporary processing, fully utilizing modern IT capabilities for tasks such as ordering and contacting reception via QR code, was also highlighted.

Moreover, the WiFi is available free of charge, adding to the overall positive experience. Several guests noted that the WiFi in the rooms was good with some describing it as super functioning and perfect. Despite occasional mentions of the system lagging or the WiFi falling off, the general consensus points to a robust and efficient internet service at this hotel.

In summary, La Citadelle Hotel Metz - MGallery Collection seems to offer a reliable and high-quality internet experience, aligning well with the needs of modern travelers.

Parking
La Citadelle Hotel Metz - MGallery Collection offers a variety of parking options that many guests find to be secure, convenient and advantageous, particularly since the parking is directly in front of the hotel. There's ample parking available and some guests appreciate the monitored and private parking facilities. The ease of access and proximity to the hotel make parking straightforward and hassle-free for many travelers, adding to the overall convenience of their stay.

However, it's worth noting that parking comes at a price, typically around 18 euros per day, which some guests find to be quite expensive. Despite this, the availability of secure and easy-to-access parking remains a major plus point for visitors.

In summary, while the cost of parking at La Citadelle Hotel Metz - MGallery Collection can be a drawback for some, its security, convenience and proximity to the hotel generally receive positive feedback.

Family
La Citadelle Hotel Metz - MGallery Collection offers a charming and family-friendly environment that makes it an excellent choice for those traveling with children. The hotel is ideally situated in a quiet location within walking distance from the city center, providing both serene surroundings and easy access to Metz's attractions.

Families will appreciate the spacious rooms, often equipped with sofa beds and large, beautiful bathrooms, ensuring comfortable accommodations for everyone. The hotel is considered cozy for families with many guests feeling right at home during their stay. It even provides additional amenities like cots and extra beds, making it convenient for travelers with young children.

While the hotel is praised for its family-oriented services and friendly staff, some reviews highlight limitations in amenities specifically for children and note that certain areas, like the restaurant, are not accessible for dogs. However, the hotel's dog-friendly policy makes it a suitable option for those traveling with pets.

Overall, guests frequently label La Citadelle Hotel Metz - MGallery Collection as perfect for family vacations and excellent for family gatherings, thanks to its impeccable services and spacious accommodations. Despite some feedback about limited child-specific amenities, the hotel's location, generous room sizes and welcoming atmosphere contribute to a successful and enjoyable family stay.

4 Star
La Citadelle Hotel Metz - MGallery Collection offers a blend of classic elegance and modern comfort, earning consistent commendation for its four-star amenities and services. Guests frequently describe the hotel as lovely, comfortable and an excellent value for money with very good and sometimes even fantastic experiences. The decoration and ambiance are praised, though some mention minor hiccups and areas like decor or maintenance that could use attention. Despite this, many find the overall accommodation level reasonable and pleasant.

High-quality service is a standout feature, meeting and sometimes exceeding the expectations of a four-star establishment. Restored to a level of better four-star hotels, the service is noted for being warm and friendly, consistent with what you'd expect from such a rating. Guests appreciate the high-quality local and seasonal products offered in the dining options. However, critiques arise regarding the cost of parking and occasional lapses in room upkeep or tranquility.

Overall, La Citadelle Hotel Metz - MGallery Collection largely lives up to its four-star claims, delivering solid value, comfort and a pleasant stay that many would recommend. The few criticisms do not overshadow the praise for the hotel's services and amenities, confirming its status as a top-rated, quintessential four-star experience.

Business
La Citadelle Hotel Metz - MGallery Collection emerges as an excellent choice for business travelers, offering a host of modern facilities and professional services. The hotel is highly regarded for its well-equipped meeting rooms and conference spaces, making it conducive to work. Business guests repeatedly note the business-friendly environment, recounting ample desk space and charging ports as particularly useful for working remotely.

Many reviews highlight the hotel's quiet yet accessible location near key city facilities and sites, providing the perfect balance for work and leisure. Efficient service, from check-in to the front desk, further enhances the business travel experience.

Internet connectivity, especially the high-speed Wi-Fi, is deemed reliable and greatly appreciated for business updates and remote work. The professionalism of the staff adds to the formal, business-like atmosphere, ensuring that the needs of corporate guests are well catered to.

Although some guests find the cost, including parking, to be on the higher side, others commend the overall value for money given the quality of the establishment and its business-centric amenities. In summary, La Citadelle Hotel Metz - MGallery Collection is ideally suited for business trips, delivering a refined, efficient stay for corporate travelers.

Accessible
La Citadelle Metz MGallery offers a range of accessibility features that have been positively noted by guests. The location in Metz is very accessible with convenient, easily accessible parking options. Guests appreciated the open walking areas around the hotel, well-marked paths and a general layout that caters to mobility needs. The hotel is accessible for wheelchairs with ramps and elevators (though there was mention of an elevator being out of order at one point).

In terms of room accessibility, there are disabled-accessible rooms available, which are comfortable and equipped with modern facilities. The building itself is well accessible with easy access to and from the city center as well as the highway. Staff have been highlighted as helpful and welcoming, contributing positively to the overall accessibility experience.

However, there are a few areas that could benefit from improvement, such as the availability of disabled parking spaces and ensuring that requests for disabled-access rooms are consistently fulfilled. Despite minor barriers like a big staircase and an occasional malfunctioning elevator, the hotel generally remains very accessible. Overall, La Citadelle Metz MGallery is well-located and offers a range of accessibility features that make it a suitable choice for guests with disabilities.

Historic
La Citadelle Hotel Metz - MGallery Collection stands out as an extraordinary destination due to its rich historical significance. The hotel, a beautifully restored part of the old citadel, is housed in a historically significant building dating back to the sixteenth century. Previously a fort and food store armory, its transformation into a modern hotel has been remarkably successful. Guests can appreciate the seamless blend of historic and modern elements that preserve the charm of the past while offering contemporary comforts. The renovation has maintained the medieval vibe and the stunning architecture, ensuring the historic ambiance is retained throughout.

Located just a brief walk from where history meets the modern day, the hotel is adorned with historical details and decorated rooms that enhance its appeal. The charming atrium, which transforms indoor spaces into a streetscape, adds a lovely touch to the overall experience. The historic military building’s significance is further accentuated by its position in an area rich with historical landmarks and monuments.

Visitors frequently commend the hotel's historical ambiance and the care taken to preserve its ancient character. The building's medieval architecture, often referred to as one of the most beautiful in the historic center, adds to its allure. Whether it is the beautifully restored historical windows or the well-maintained structure, the hotel's aesthetic is steeped in a deep sense of history, making it a remarkable place to stay for those looking to immerse themselves in the past while enjoying modern luxuries.

Romantic
Located in a peaceful neighborhood, La Citadelle Hotel Metz - MGallery Collection offers a serene and idyllic atmosphere perfect for couples. The hotel is housed in a beautiful historic building with a medieval vibe, providing guests with a charming and romantic setting that feels like an old castle.

The rooms are spacious with large windows that bring in plenty of natural light and are decorated in a style that exudes romantic charm. The hotel pays attention to creating a romantic ambiance with romantically lit spaces and decor that is perfectly suited for intimate moments.

Guests have praised the atmosphere of the hotel, describing it as ideal for romantic getaways and couples' retreats. The relaxed ambiance, beautiful interior design and first-class establishment contribute to making it a great place for honeymooners, as well as those looking to enjoy a romantic, cozy evening.

Special touches such as a romantic breakfast, romantic bath and scenery and spaces decorated for Valentine's Day add to the overall romantic appeal. The hotel's dedication to creating a romantic experience is evident in its lovingly designed spaces, making it a perfect spot for a romantic dinner or a picturesque getaway.

Dog Friendly
La Citadelle Hotel Metz - MGallery Collection is highly regarded for its dog-friendly services and amenities, making it an ideal choice for those traveling with pets. Guests frequently mention a warm welcome for their furry companions, who are greeted with treats and equipped with essentials like bowls, blankets and water. The hotel staff is noted for their accommodating and friendly attitude towards dogs, creating a comfortable and inviting atmosphere for both pets and their owners.

The hotel's location is perfect for dog walks with good options for nearby walking areas and a small park. Guests appreciate the flexibility regarding dogs, including small breeds. While dogs are not permitted in the restaurant, they are generally allowed in the hotel and can stay quietly in rooms.

A few reviewers noted the additional cost of EUR 20 for pets, but the overall sentiment is positive, emphasizing the hotel as a good option for those traveling with dogs. Whether it's for a short stop-over or a longer stay, La Citadelle Metz ensures both pets and their human companions feel welcomed and accommodated.


No, La Citadelle Hotel Metz - MGallery Collection doesn't have any pool.

No, a spa isn't available at La Citadelle Hotel Metz - MGallery Collection.

Yes, La Citadelle Hotel Metz - MGallery Collection welcomes dogs.

Yes, parking facilities are available at La Citadelle Hotel Metz - MGallery Collection.

No, La Citadelle Hotel Metz - MGallery Collection doesn't have a gym.

Location Show Map
More Options
  • Hotel in Metz

  • 8.0 Very Good

  • From $121

  • Hotel in Metz

  • 7.9 Good

  • From $110

  • Hotel in Metz

  • 7.4 Good

  • From $101



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ