Metzingen, Wilhelmstr. 948.53875,9.28221(Show on Map)
8.1
Very Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Outlet Hotel in Metzingen is highly praised for its strategic location, making it an excellent choice for shopping enthusiasts. Situated in the heart of Metzingen and mere steps away from major outlet stores like Nike, it provides unparalleled convenience and ease of access. Guests consistently highlight the friendly and accommodating staff, cleanliness of the hotel and the overall inviting environment as significant positives. The central placement offers both convenience and tranquility, providing a pleasant, immersive experience.
The breakfast at Outlet Hotel is lauded for its variety and quality, despite being unavailable on Sundays and public holidays. On offered days, guests enjoy a diverse, plentiful and delicious selection, complemented by the friendly service. The well-arranged and tastefully prepared breakfast, featuring items like scrambled eggs and Italian espresso, adds to the hotel's appeal.
Rooms at the hotel are modern, clean and stylishly furnished with spacious bathrooms, providing a comfortable stay. Despite some rooms being on the smaller side and the occasional absence of air conditioning, the overall room ambiance is positively reviewed. Guests appreciate the reliable Wi-Fi and quiet rooms facing away from the street, which enhances their relaxation. The clean and stylish decor of the rooms and bathrooms, coupled with friendly staff interactions, consistently contributes to a positive experience.
Cleanliness is a standout feature with guests frequently commending the immaculate state of the rooms and common areas. The staff’s friendliness and dedication are repeatedly mentioned, enhancing the overall ambiance and making guests feel welcome. Specific team members like Antonio and Bruno receive special mentions for their exceptional service.
While parking options at the hotel are convenient, they come with a €12 per night fee and have limitations for larger vehicles. Despite the cost, guests appreciate the secure and accessible parking solutions available.
The comfort of the beds has received mixed feedback with some guests finding them satisfactory and others noting issues such as hard or excessively soft mattresses and uncomfortable pillows. Despite this, the clean bedding is appreciated.
Regarding its four-star rating, some guests have expressed that the hotel falls short of four-star standards, particularly due to the lack of air conditioning and some breakfast disappointments. However, the consistent positive feedback on location, cleanliness and service underscores a generally satisfying experience.
In summary, Outlet Hotel offers a convenient and comfortable stay with notable amenities, friendly staff and a prime location that greatly benefits shopping enthusiasts.
Categories
Parking
4 Star
Sustainability Journey
Family
Business
Accessible
Room Types
Classic Room
Deluxe Room
Deluxe Single Room
Deluxe Triple Room
Double Room
Guest Reviews
8.1
Very Good
Review Summaries
Location
Outlet Hotel boasts an excellent location that universally impresses its guests. Situated right in the heart of Metzingen and in close proximity to Outlet City, the hotel offers unrivaled convenience for shopping enthusiasts. The central placement ensures that guests can easily access the outlet stores with many describing the hotel as being steps away or a mere few minutes' walk from major brands like Nike.
The strategic location makes it an ideal base for shopping trips and the overall environment is pleasant and inviting. Guests appreciate the care taken with breakfast, as well as the friendliness and accommodating nature of the staff. Cleanliness is consistently noted, adding to the comfort and appeal of the hotel.
Whether traveling for leisure or a dedicated shopping spree, Outlet Hotel provides a prime, central location that enhances the overall experience, making it a highly recommended stay in Metzingen. The proximity to shopping, combined with excellent service and amenities, ensures a satisfying visit for all guests.
Breakfast
The breakfast experience at the Outlet Hotel is largely praised for its variety and quality. Guests have described it as diverse, plentiful and delicious with a selection that leaves nothing to be desired. It is noted for being tastefully arranged and prepared with a lot of care, featuring items like scrambled eggs and Italian espresso. The staff receives high marks for their friendliness and exceptional service during breakfast time, enhancing the overall experience.
However, potential guests should be aware that breakfast is not available on Sundays and public holidays, which has been a point of disappointment for some. For those days, there are nearby cafés and bakeries that come well-recommended. Despite this, the consistent feedback indicates a satisfying and enjoyable breakfast on the days it is offered with comfortable seating and an atmosphere that matches the hotel's appealing furnishings.
In summary, while the absence of breakfast on certain days is a drawback, the delightful and varied offerings on other days, coupled with the attentive staff, make breakfast at the Outlet Hotel a highlight for many guests.
Rooms
Located in the center of Outlet Metzingen, 'Outlet Hotel' offers easy access to shopping and attractions, making it an ideal spot for travelers. Guests frequently praise the hotel for its modern and clean rooms, which are stylishly furnished and come with spacious bathrooms. The reception area leaves a good first impression with its nice restroom. Wi-Fi is reliable and the overall cleanliness of the hotel is consistently noted as a highlight.
The hotel boasts large rooms and bathrooms, providing a comfortable stay for guests. However, some rooms are on the smaller side and the absence of air conditioning can make them quite warm. Fans are available, but they can be noisy at night. Beds received mixed reviews with some guests finding them too soft or the pillows needing improvement.
The central location is a significant benefit, placing guests within walking distance of popular outlet shops. Rooms facing the back offer a quieter experience away from street noise, contributing to a relaxing stay. Additionally, the hotel is commended for its friendly and attentive staff, who ensure that everything runs smoothly, including an easy key handover process.
For breakfast enthusiasts, the hotel provides a diverse and lovingly arranged spread that guests appreciate. While the hotel's décor is modern and pleasant, some rooms are described as being too small, particularly for two people. Overall, 'Outlet Hotel' offers a good price-to-performance ratio, making it a clean, comfortable and convenient choice for visitors to Metzingen.
Beds
Outlet Hotel has received mixed feedback regarding the comfort of its beds. Some guests found the beds to be very comfortable with good mattresses, providing a pleasant sleep experience. Cleanliness was a consistent positive aspect mentioned in conjunction with the bedding. However, many other guests reported issues such as the beds being too hard, too soft or sinking in excessively, which detracted from their comfort. There were also remarks regarding the inconvenience of having to make their own beds and instances of narrow and small beds that did not meet guest expectations. Additionally, pillows were frequently cited as uncomfortable. Overall, while some visitors found the beds satisfactory, several found room for improvement in terms of bed and mattress quality.
Cleanliness
Outlet Hotel consistently impresses guests with its top-notch cleanliness and modern accommodations. Reviewers frequently highlight the immaculate state of the hotel, noting that both the rooms and bathrooms are exceptionally clean and well-maintained. The chic, modern design of the rooms, coupled with spacious layouts and stylish decor, contributes to a comfortable and visually appealing stay. Staff cleanliness and friendliness are recurrent themes, adding to the overall positive experience.
Located centrally, the hotel offers both convenience and tranquility, as visitors appreciate the quiet atmosphere despite the prime location close to the outlet. Guests also commend the fantastic bathrooms and the fresh, inviting scent throughout the establishment. All these features collectively provide a high quality of stay, making Outlet Hotel a smart choice for those seeking clean and comfortable accommodations. While a few reviews mention minor cleanliness lapses, the overwhelmingly positive feedback underscores the hotel's commitment to maintaining a pristine environment.
Staff
At the Outlet Hotel, the staff consistently receive high praise from guests for their exceptional friendliness and helpfulness. The courteous and accommodating nature of the staff stands out with many reviews highlighting their polite and attentive service. The team, including specific mentions of the reception staff and individual team members like Antonio and Bruno, are noted for their dedication and approachability. The hotel's management also garners commendation for creating a welcoming environment. Whether it's the super friendly host family or the pleasant lady at breakfast, the staff’s warm and supportive demeanor contributes significantly to the positive guest experience. Overall, the consistently positive feedback regarding staff interactions underscores a strong commitment to customer service at this family-run establishment.
Parking
Outlet Hotel offers a range of parking options, though not free with a small garage located conveniently next to the hotel. This private, secure parking is directly at the hotel and includes a parking lift for added convenience. Despite these benefits, guests should note there are no dedicated spaces specifically for house guests and the cost for parking is €12 per night. Some guests have found this price to be quite high. Moreover, parking space availability can be limited with larger vehicles over 2 tons or five meters in length unable to utilize the garage. Overall, while the hotel provides accessible parking solutions, potential visitors should be prepared for additional fees and possible space constraints.
4 Star
Outlet Hotel has received several critiques regarding its four-star rating, facilities and services. Many guests expressed dissatisfaction with the hotel's classification, stating it falls short of the expected four-star standards. The lack of air conditioning in the rooms was frequently mentioned as a significant drawback, which guests found unacceptable for a hotel with a four-star rating. The breakfast offerings were also criticized with several guests describing it as mediocre and not proportional to the room price. Overall, the sentiment was that Outlet Hotel should be more accurately rated as a three-star establishment, as it does not meet the criteria typically associated with higher-rated venues.
FAQ
No, Outlet Hotel doesn't have any pool.
No, a spa isn't available at Outlet Hotel.
No, Outlet Hotel doesn't allow dogs.
Yes, parking facilities are available at Outlet Hotel.
