BelAir Unique a Wyndham Hotel

Mexico City 19.39592700, -99.17435900 , Dakota 95, Colonia Napoles (Show on Map)


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Summary of reviewsBelAir Unique a Wyndham Hotel, enjoys a highly praised location near the World Trade Center and Pepsi Center, making it convenient for both business and leisure travelers. The hotel's central placement offers easy access to local services, shops and restaurants, further enhanced by its clean, comfortable and modern amenities. The friendly and attentive staff contribute to a welcoming atmosphere, solidifying its reputation as a top choice for visitors.

Breakfast at the hotel is generally well-received with guests appreciating the wide variety and deliciousness of the options. While there are occasional remarks about the need for more variety, the overall sentiment is positive, making it a noteworthy feature of the stay.

Rooms at the hotel are often described as spacious, clean and very comfortable with large bathrooms and excellent amenities, including smart systems for added convenience. Despite some signs of age and maintenance issues, the quality of the accommodations is deemed satisfactory, aided by the commendable service from the staff, which further enhances the guest experience.

Cleanliness is one of the hotel’s standout attributes with guests consistently highlighting the impeccable maintenance of both rooms and facilities. This attention to detail ensures a quiet and pleasant environment, adding to the overall appeal of the hotel.

The staff members at BelAir Unique Mexico City WTC are frequently praised for their friendliness, warmth and attentiveness. The exceptional service provided by the bell boys, room service and during breakfast is particularly noted, though there are occasional mentions of variability in service quality.

However, the hotel faces criticism regarding its Wi-Fi service, frequently described as weak, slow and unstable, which detracts from the overall experience. Enhancing the internet connectivity would significantly boost guest satisfaction.

The beds at the hotel receive consistent praise for being comfortable and of excellent quality, ensuring a restful stay. Minor issues with pillow firmness are noted but do not detract significantly from the positive feedback regarding the bedding.

Overall, BelAir Unique Mexico City WTC stands out for its excellent location, clean and spacious rooms and friendly service, though improvements in Wi-Fi connectivity and minor renovations could further elevate the guest experience.
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Categories
Accessible Hotel
Features accessibility considerations in its design and services to cater to guests requiring specific accessible facilities.

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Room Types
Standard Single Room This double room's special features are the hot tub and the spa bath. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Queen Room - Non-Smoking Guests will have a special experience as the double room offers a hot tub. The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box and a TV. The unit offers 1 bed.

Suite This suite's standout features are the hot tub and spa bath. The suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer.

Double Room with Spa Bath - Non-Smoking This double room features a hot tub. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Suite Guests will have a special experience as this suite provides a hot tub. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a coffee machine, a safe deposit box, a TV with cable channels, as well as city views.

Ambassador King Suite - Non-Smoking The suite features air conditioning, as well as a private bathroom boasting a bath or a shower.

King Room - Executive Floor/Non-Smoking The double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Governor King Suite - Non-Smoking The suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.

King Room - Ladies First/Non-Smoking The double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

King Room - Mobility Accessible/Non-Smoking The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

One-Bedroom Presidential King Suite - Non-Smoking The suite features air conditioning, as well as a private bathroom boasting a bath or a shower.

Queen Room - Executive Floor/Non-Smoking The double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Queen Room - Ladies First/Non-Smoking The family room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Room with Two Double Beds - Executive Floor/Non-Smoking The double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Double Room - Ladies First/Non-Smoking The double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Double Room with Two Double Beds - Mobility Accessible/Non-Smoking The double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Corner King Room - Non-Smoking The double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

King Room - Non-Smoking The double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

King Suite - Non-Smoking The suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.

Queen Room - Non-Smoking The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Double Room with Two Double Beds - Non-Smoking The double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Guest Reviews
Location
BelAir Unique a Wyndham Hotel, enjoys an enviable location that guests consistently praise. Situated close to the World Trade Center (WTC) and the Pepsi Center, it offers convenience for both business and leisure travelers. Visitors appreciate the ease of access to nearby services, shops and restaurants, making it a very functional choice for diverse needs.

The hotel's central placement facilitates movement around the downtown area of Mexico City, providing a tranquil and comfortable stay amid bustling surroundings. Cleanliness, comfort and modern amenities contribute to a pleasant experience, backed by attentive and friendly staff.

While some reviews note that the hotel could benefit from renovation, the majority emphasize the exceptional location, excellent service and overall value for the price. Business travelers, in particular, find it an excellent option due to its proximity to major event venues and business centers. The combination of location, comfort and good service makes it a top choice for those visiting Mexico City.

Breakfast
The breakfast experience at BelAir Unique Mexico City WTC, part of the Trademark Collection by Wyndham, generally received positive feedback from guests. Many reviewers highlighted the wide variety of options available and described the food as delicious with some calling it excellent and well varied. The service was frequently praised for being kind and attentive, enhancing the overall dining experience.

However, there were a few mixed opinions regarding the variety and flavor of the offerings. Some guests felt that the breakfast could use more options and noted occasions where the buffet became repetitive or lacked in variety. Despite these points, the majority of guests found the breakfast to be an enjoyable part of their stay, often highlighting it as a noteworthy feature of the hotel.

Improvements could potentially be made by incorporating more diverse selections and addressing consistency issues to make the dining experience more universally satisfying. Overall, the breakfast at BelAir Unique Mexico City WTC seems to be a positive start to the day for most of its guests.

Rooms
BelAir Unique a Wyndham Hotel, offers a mixed experience for guests, though feedback leans positively towards several aspects. Many reviews highlight the spaciousness and cleanliness of the rooms with several guests appreciating the large bathrooms. Guests frequently describe the rooms as very comfortable and pleasant, making them ideal for resting. The amenities provided are often noted as excellent and tasteful and the inclusion of smart systems to control room features adds a modern touch.

On the downside, many guests have pointed out that the facilities are showing signs of age with some room features, such as card locks and bathroom fixtures, needing maintenance. Issues like non-functional electronics and privacy concerns with bathroom layouts have been mentioned. Additionally, the air conditioning system was not adjustable in some cases and there were remarks about outdated decor in the rooms and furniture.

Overall, guests seem to appreciate the large, comfortable and clean rooms, despite certain maintenance and facility-related issues. The staff receives praise for their friendliness and helpfulness, further enhancing the overall guest experience. For travelers looking for spacious, comfortable accommodations with friendly service, BelAir Unique Mexico City WTC offers a satisfactory option, though they should be prepared for minor inconveniences due to the aging facilities.

Beds
BelAir Unique a Wyndham Hotel, consistently receives praise for its beds, which are frequently described as comfortable and very comfortable. Guests appreciate the large size and excellent quality of both the beds and pillows, contributing to a restful and pleasant stay. Minor complaints include a few instances of pillows being too hard or high and one mention of an overly soft mattress. However, the general sentiment is that the hotel provides a clean and noise-free sleeping environment with spacious rooms, ensuring a good night’s sleep.

Cleanliness
BelAir Unique a Wyndham Hotel boasts an impressive level of cleanliness, often highlighted by guests as a standout feature. The cleaning service consistently receives high praise, ensuring that all facilities and rooms are not only clean but impeccably maintained. Guests often describe the cleanliness as 100% and very pleasant, expressing satisfaction with the well-kept environment.

The hotel’s rooms are frequently noted as being clean and comfortable with the overall cleanliness contributing to a quiet and pleasant stay. The modern and elegant rooms add to the appeal, combining comfort with a fresh and inviting atmosphere. Despite minor maintenance issues, such as a broken bathroom sink and occasional visible dust accumulation, the general feedback regarding cleanliness remains overwhelmingly positive.

In addition to spotless rooms, the hotel's clean facilities further enhance the guest experience, making it a cozy and pleasant place to stay. The hotel's dedication to cleanliness, coupled with its excellent location and friendly service, creates a hospitable environment that guests appreciate and enjoy.

Staff
BelAir Unique a Wyndham Hotel, is known for its exceptional service, particularly from its staff. Guests frequently highlight the excellent service provided by the bell boys, room service and during breakfast. Remarks consistently describe the staff as very friendly, warm and attentive, showing a willingness to assist at all times. The general sentiment is that staff members are helpful and offer very good service across various departments of the hotel. A few reviews mention variations in service quality with some staff being exceptionally attentive while others seemed scattered. Additionally, there are isolated instances of less favorable experiences, such as differing treatment at the reception and interactions with drivers. However, the prevailing opinion is that the staff at BelAir Unique Mexico City WTC greatly contribute to a positive and pleasant stay for all guests.

Wi-Fi
BelAir Unique a Wyndham Hotel, exhibits a concerning trend when it comes to their Wi-Fi offerings. Guests have repeatedly mentioned issues with the wireless internet signal in their rooms, describing it as weak, slow and frequently cutting out. Some even experienced the Wi-Fi being completely unavailable at times. These connectivity problems have largely marred the provision of internet-based services. Additionally, there have been mentions of associated tech issues such as misconfigured control tablets and non-functioning intelligent systems for air conditioning and curtains. Wi-Fi, along with other tech amenities like cable TV and phone lines, appeared to be inconsistent, leading to a less than optimal experience for travelers relying on seamless connectivity. Despite the hotel’s promising location and potential, enhancing the stability and speed of its internet service could significantly improve guest satisfaction.


No, BelAir Unique a Wyndham Hotel doesn't have any pool.

Yes, a spa is available at BelAir Unique a Wyndham Hotel.

No, BelAir Unique a Wyndham Hotel doesn't allow dogs.

Yes, parking facilities are available at BelAir Unique a Wyndham Hotel.

Yes, BelAir Unique a Wyndham Hotel has a gym.

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