Camino Real Santa Fe
Mexico City
19.36767800,
-99.26145700
,
Guillermo Gonzalez Camarena, 300. Centro Ciudad Santa Fe
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Summary of reviewsCamino Real Santa Fe in Mexico City is highly praised for its excellent location in the Santa Fe area. The hotel's privileged and central position makes it an optimal choice for business travelers and those attending events at Expo Santa Fe. The surrounding area is appreciated for its tranquility and convenient access to shopping centers, restaurants and other amenities, contributing to a comfortable and beautiful environment. The staff is frequently commended for their friendliness, attentiveness and exceptional service, which significantly enhances guest experiences.
The hotel's rooms are described as spacious, quiet and well-appointed with comfortable beds and pillows, providing a restful stay. While cleanliness is generally upheld, some guests report occasional lapses, including stained carpets and outdated furniture. Improvements in consistent cleaning practices and room updates are suggested.
Breakfast receives mixed but mostly positive reviews, highlighting the variety and quality of the buffet, including fresh organic options. While some guests found the breakfast prices high and desired more variety, the attentive service is often praised. Dinner at the hotel's restaurants, particularly La Huerta, is enjoyed for its accessibility and good quality. However, room service and the high cost of dining receive criticism for inconsistency and slow service.
The WiFi service is a notable downside with many guests reporting issues with reliability and speed, which affects tasks like work and streaming. The gym and spa facilities are generally well-received, lauded for their completeness and relaxing atmosphere, though some equipment and amenities need maintenance.
Camino Real Santa Fe's nightlife offerings include a lively terrace with a great bar and music, appealing to night owls. The beds are often described as super comfortable, though some guests find the mattresses too hard and the pillows lacking quality.
Overall, Camino Real Santa Fe is recognized for its high value for money, offering a five-star experience with well-kept facilities and a standout location. While there are areas for improvement, particularly in room updates and WiFi service, the hotel's exceptional staff and comfortable accommodations continue to make it a top choice for various travelers.
Categories
The hotel's rooms are described as spacious, quiet and well-appointed with comfortable beds and pillows, providing a restful stay. While cleanliness is generally upheld, some guests report occasional lapses, including stained carpets and outdated furniture. Improvements in consistent cleaning practices and room updates are suggested.
Breakfast receives mixed but mostly positive reviews, highlighting the variety and quality of the buffet, including fresh organic options. While some guests found the breakfast prices high and desired more variety, the attentive service is often praised. Dinner at the hotel's restaurants, particularly La Huerta, is enjoyed for its accessibility and good quality. However, room service and the high cost of dining receive criticism for inconsistency and slow service.
The WiFi service is a notable downside with many guests reporting issues with reliability and speed, which affects tasks like work and streaming. The gym and spa facilities are generally well-received, lauded for their completeness and relaxing atmosphere, though some equipment and amenities need maintenance.
Camino Real Santa Fe's nightlife offerings include a lively terrace with a great bar and music, appealing to night owls. The beds are often described as super comfortable, though some guests find the mattresses too hard and the pillows lacking quality.
Overall, Camino Real Santa Fe is recognized for its high value for money, offering a five-star experience with well-kept facilities and a standout location. While there are areas for improvement, particularly in room updates and WiFi service, the hotel's exceptional staff and comfortable accommodations continue to make it a top choice for various travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
The Camino Real Santa Fe boasts an excellent location in the Santa Fe area of Mexico City, making it a favored choice for guests. The hotel's position is described as privileged, well-located and central, providing easy access to nearby places such as shopping centers, restaurants, pharmacies and supermarkets. This makes it particularly convenient for business travelers with meetings in the area, as well as those attending events at Expo Santa Fe.
Guests appreciate the calm and peaceful atmosphere of the neighborhood, which is perfect for resting yet close to all necessary amenities. The hotel offers good value for money with its combination of location, service and facilities. The spacious rooms often feature nice views and the overall environment of the hotel is described as comfortable and beautiful.
In addition to its prime location, the hotel's facilities and services are frequently praised. The friendly and attentive staff contribute to the pleasant experience and the hotel includes conveniences such as parking and a luggage service. Spacious and clean rooms, comfortable beds and pillows and modern, nicely decorated facilities have all been highlighted as positive aspects.
Despite a few mentions of the hotel being not centrally located to some major tourist attractions in Mexico City, the general consensus among guests is that the location in Santa Fe is ideal, especially for those who need to move around within this part of the city. The ease of access and tranquility of the area further enhance the appeal of Camino Real Santa Fe, making it a top choice for various types of travelers, including those on business, family trips or even couples on honeymoon.
Breakfast at Camino Real Santa Fe receives mixed reviews, but the overall sentiment leans positively. Many guests praise the breakfast for being ample, delicious and conveniently included in the room rate. The variety and quality of the buffet breakfast are frequently highlighted, including fresh organic options and tasty sweet bread. Additionally, the attentive and friendly staff are often noted as a positive aspect of the breakfast experience.
However, some guests express concerns about the breakfast prices, feeling they are too high for the quality offered. There are comments about the buffet sometimes needing better quality control with specific mentions of cold eggs and a need for more variety. Despite some reviews mentioning slow service, the general consensus remains that the breakfast is a good start to the day, enriched by good food and excellent service. The breakfast accommodates a range of preferences and generally meets the expectations associated with a hotel of Camino Real's caliber.
The dining experience at Camino Real Santa Fe has garnered mixed feedback. On the positive side, many guests enjoyed the food at the hotel's restaurants, particularly highlighting La Huerta for its accessibility and good quality dishes. The taste and service in the restaurant generally received commendations, especially when staff handled issues adeptly. However, there are some recurring concerns about the high prices and inconsistent quality of the food with certain reviewers finding the cost not justified by what was served.
Portion sizes were occasionally noted as small and the menu options seemed limited to some. Unfortunately, room service did not fare well in reviews, frequently described as bland, greasy and occasionally cold. Speed of service also emerged as a point of frustration with some guests experiencing lengthy wait times.
It appears the breakfast, though unique in description, also had its share of drawbacks, specifically in terms of variety and freshness. Despite the upscale expectations set by the hotel's branding, several guests felt that the dining services did not live up to the luxury price tags with some even comparing the offerings unfavorably to those at nearby hotels.
In summary, while the food quality and service at Camino Real Santa Fe's restaurants have their strong points, potential guests should be prepared for high costs and occasional inconsistencies. Room service, in particular, may not meet the standard one would expect from a hotel of this caliber.
Camino Real Santa Fe's rooms offer spacious and comfortable accommodations, described by many guests as large, quiet and well-appointed. The beds and pillows were often highlighted for their comfort and luxury, contributing to an overall restful stay. In addition, several reviewers praised the cleanliness and modern amenities available within the rooms.
However, some guests noted issues with the lighting, stating that it can be inadequate. The furniture and fixtures also appear to show signs of aging with several remarks about torn sheets, stained carpets and outdated decor. Bathroom functionality was another area of concern with reports of broken bathtubs and poorly maintained facilities.
While some rooms provide beautiful views and functional amenities, others fall short in cleanliness and require renovation. There were also comments about a lack of certain amenities, such as coffee makers and mini-fridges, which some travelers expected.
Overall, the spaciousness and comfort of the rooms at Camino Real Santa Fe are well-regarded, but updating the facilities and improving the lighting would significantly enhance the guest experience.
The beds at Camino Real Santa Fe receive mixed reviews, but there is a clear consensus on their comfort. Many guests find the beds to be super comfortable and clean, contributing to excellent sleep quality. Words like very comfortable, super comfortable and great bed frequently appear in guest comments, highlighting the positive experience for many. Additionally, the beds are often described as being large and perfectly sized, providing a cozy and comforting atmosphere.
However, not all feedback is glowing. A significant number of guests mention discomfort with hard mattresses and old bedding. The pillows especially fall short of expectations, often described as terrible. Some guests also remark on lumpy mattresses and firm pillows, which detract from an otherwise comfortable sleep environment.
Despite these issues, the positive comments about bed comfort and cleanliness generally outweigh the negatives, painting a picture of a hotel that can provide a restful night's sleep for most, though it may fall short for those particularly sensitive to bedding softness and pillow quality.
Camino Real Santa Fe presents a mixed picture when it comes to cleanliness. On the positive side, many guests have consistently noted that the hotel is very clean, secure and comfortable. The facilities are well-maintained and rooms are generally clean and tidy. Numerous reviews highlight the cleanliness of the room service, bathrooms and overall facilities with some guests describing the spaces as very clean and secure.
However, there are occasional lapses in the hotel's cleanliness standards. A few guests reported finding old, stained carpets, broken furniture and inconsistent water pressure in some rooms. Specific rooms, such as 1020, received multiple mentions for issues like dirty carpets and worn-out headboards. Some guests also noted that their rooms were not properly cleaned at times with dust, dirt and even leftover items from previous guests.
Despite these occasional issues, the majority of reviews commend the cleanliness and comfort of the rooms and facilities. The hotel staff's attention to detail in maintaining cleanliness is evident, though consistency remains a challenge in certain instances. Overall, Camino Real Santa Fe strives to provide a clean and comfortable environment for its guests, though improvements in consistent cleaning practices could further enhance the guest experience.
Visiting Camino Real Santa Fe promises a standout experience largely due to its exceptional staff. Guests consistently praise the hotel's personnel, highlighting their friendliness, helpfulness and attentiveness. From receptionists to bellboys and from waiters to room service, the staff's commitment to providing excellent service is evident. Their kindness, efficiency and willingness to assist leave a lasting impression.
Despite a few isolated incidents of unfriendly behavior, the overwhelmingly positive feedback underscores a high level of customer care and service quality. Guests also appreciate the cleanliness of the facilities and the comfortable accommodations. The staff’s superior attention to detail and supportive demeanor significantly contribute to the overall positive experience at Camino Real Santa Fe, making it a recommended choice for travelers seeking exceptional hospitality.
While Camino Real Santa Fe offers free WiFi, many guests have expressed dissatisfaction with the service. The predominant feedback highlights issues with the Internet's reliability and speed. Guests have encountered problems such as slow internet, poor WiFi performance and difficulty in maintaining a stable connection. Some reviewers noted that the internet connection was either non-existent or exceptionally unreliable, making it challenging to use for work or streaming on their devices.
An additional inconvenience mentioned is the lack of sufficient electrical outlets in the rooms, which paired with the inconsistent internet service, further exacerbates the problem. Despite reporting issues to the staff, some guests found that their concerns were not promptly addressed, leading to frustration over the course of their stay.
Overall, the WiFi service at Camino Real Santa Fe seems to be a significant area in need of improvement, as the current connectivity issues detract from the otherwise positive aspects of the hotel experience.
Camino Real Santa Fe's spa and gym facilities receive high praise from guests for their excellence and completeness. Visitors highlight the spa as being very relaxing and particularly enjoyable with a variety of services available. The gym also impresses visitors, described as super complete and in good working condition. Additionally, guests appreciate the inclusion of features such as a whirlpool bathtub. However, some have noted that the steam room has been broken for an extended period and could use maintenance. Despite minor operational issues, the overall feedback suggests that the hotel provides a well-rounded and satisfying wellness experience.
At the Camino Real Santa Fe, the gym area receives a mix of reviews with several guests noting its positive aspects. Many describe the gym as super complete, impressive and very good, highlighting its overall functionality and comprehensive nature. Reviewers appreciate the nice gym area, complete with a spa, which offers a well-rounded fitness and relaxation experience.
However, some guests pointed out a few areas for improvement. There are mentions of a peculiar smell and outdated equipment with specific concerns about the insufficient number of machines and the condition of the elliptical trainers with two out of three reported as non-functional. Additionally, the lack of amenities such as TVs, music, towels and water has been brought up as a drawback, suggesting that enhancements in these aspects could significantly improve the overall gym experience.
Despite these issues, the gym at Camino Real Santa Fe largely receives praise for its completeness and good facilities, making it a viable choice for guests looking to maintain their fitness routine during their stay.
Camino Real Santa Fe offers a vibrant nightlife experience ideal for enthusiasts. Guests appreciate the terrace, which serves as a pleasant venue for events, enhanced by a great bar and well-chosen music. The hotel provides a good number of pillows and beds, contributing to overall comfort. Despite its lively surroundings, the area maintains a sense of tranquility with minimal nighttime noise, only occasionally disrupted by barking dogs. The proximity to work locations and the sense of security further add to the convenience of staying here. Overall, it's a good spot for night owls seeking diverse nightlife options.
Camino Real Santa Fe has garnered praise for its five-star rating and excellent value for money. Guests frequently commend the hotel for its exceptional and comfortable rooms, as well as the very well-kept facilities, which contribute to a truly luxurious experience. The breakfast, described as exceptional and varied, stands out as a particular highlight of the stay.
The hotel’s prime location adds to its appeal, making it a convenient choice for travelers. Guests generally applaud the quality of services, including the efficient laundry service and the reception staff's attentiveness. The consistent references to its five-star status reflect a widespread agreement that Camino Real Santa Fe delivers a high-caliber experience, thoroughly meeting the expectations associated with such a rating.
Camino Real Santa Fe is highly recommended for business travelers seeking a convenient and comfortable stay. Located in the Santa Fe area, it offers easy access to transportation and nearby restaurants. The hotel's prime location is ideal for business meetings and events, making it perfect for a business trip.
Guests have praised the rooms designed specifically for business needs and the exceptional service provided. The business facilities available further enhance the experience for professionals. The quiet weekends provide a relaxing atmosphere after a busy workweek. Overall, the hotel delivers great value and an excellent business trip experience.
Camino Real Santa Fe stands out for its exceptional accessibility, making it a superb choice for guests with disabilities. The hotel boasts impressive, easy and great accessibility both inside and out, providing comfort and convenience for all visitors. Widely praised for its wheelchair-accessible rooms and spacious facilities equipped with grab bars for older adults, the hotel ensures that every guest feels accommodated. The overall accessibility, combined with the comfortable and perfectly accessible environment, contributes to a very comfortable and enjoyable stay. Furthermore, its prime location in Santa Fe adds to the overall appeal for those seeking a well-rounded accessible experience.
Camino Real Santa Fe has garnered high praise for its exceptional offerings tailored for honeymooners. Guests have consistently highlighted the hotel as an ideal destination for honeymoon trips with many describing their stay as a great honeymoon experience. The honeymoon suite, in particular, receives positive remarks for its quality and ambiance, enhancing the romantic vibe of the trip. Its perfect location further adds to its appeal, making it a top choice for couples seeking a memorable and delightful honeymoon. The overall sentiment is clear: this hotel is regarded as perfect for honeymooners looking for a wonderful experience.
Camino Real Santa Fe offers a truly luxurious experience characterized by superbly comfortable beds and pillows. The hotel's rooms and facilities are consistently described as luxurious, contributing to an overall sense of opulence. The accommodations are well-appointed, ensuring that guests enjoy a high level of comfort during their stay. Details such as the quality of the rooms and amenities reinforce the hotel's commitment to luxury. While the hotel does not accommodate pets and more vegan options could be made available, the overall experience remains one of unparalleled luxury and refinement.
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Location
Guests appreciate the calm and peaceful atmosphere of the neighborhood, which is perfect for resting yet close to all necessary amenities. The hotel offers good value for money with its combination of location, service and facilities. The spacious rooms often feature nice views and the overall environment of the hotel is described as comfortable and beautiful.
In addition to its prime location, the hotel's facilities and services are frequently praised. The friendly and attentive staff contribute to the pleasant experience and the hotel includes conveniences such as parking and a luggage service. Spacious and clean rooms, comfortable beds and pillows and modern, nicely decorated facilities have all been highlighted as positive aspects.
Despite a few mentions of the hotel being not centrally located to some major tourist attractions in Mexico City, the general consensus among guests is that the location in Santa Fe is ideal, especially for those who need to move around within this part of the city. The ease of access and tranquility of the area further enhance the appeal of Camino Real Santa Fe, making it a top choice for various types of travelers, including those on business, family trips or even couples on honeymoon.
Breakfast
However, some guests express concerns about the breakfast prices, feeling they are too high for the quality offered. There are comments about the buffet sometimes needing better quality control with specific mentions of cold eggs and a need for more variety. Despite some reviews mentioning slow service, the general consensus remains that the breakfast is a good start to the day, enriched by good food and excellent service. The breakfast accommodates a range of preferences and generally meets the expectations associated with a hotel of Camino Real's caliber.
Dinner
Portion sizes were occasionally noted as small and the menu options seemed limited to some. Unfortunately, room service did not fare well in reviews, frequently described as bland, greasy and occasionally cold. Speed of service also emerged as a point of frustration with some guests experiencing lengthy wait times.
It appears the breakfast, though unique in description, also had its share of drawbacks, specifically in terms of variety and freshness. Despite the upscale expectations set by the hotel's branding, several guests felt that the dining services did not live up to the luxury price tags with some even comparing the offerings unfavorably to those at nearby hotels.
In summary, while the food quality and service at Camino Real Santa Fe's restaurants have their strong points, potential guests should be prepared for high costs and occasional inconsistencies. Room service, in particular, may not meet the standard one would expect from a hotel of this caliber.
Rooms
However, some guests noted issues with the lighting, stating that it can be inadequate. The furniture and fixtures also appear to show signs of aging with several remarks about torn sheets, stained carpets and outdated decor. Bathroom functionality was another area of concern with reports of broken bathtubs and poorly maintained facilities.
While some rooms provide beautiful views and functional amenities, others fall short in cleanliness and require renovation. There were also comments about a lack of certain amenities, such as coffee makers and mini-fridges, which some travelers expected.
Overall, the spaciousness and comfort of the rooms at Camino Real Santa Fe are well-regarded, but updating the facilities and improving the lighting would significantly enhance the guest experience.
Beds
However, not all feedback is glowing. A significant number of guests mention discomfort with hard mattresses and old bedding. The pillows especially fall short of expectations, often described as terrible. Some guests also remark on lumpy mattresses and firm pillows, which detract from an otherwise comfortable sleep environment.
Despite these issues, the positive comments about bed comfort and cleanliness generally outweigh the negatives, painting a picture of a hotel that can provide a restful night's sleep for most, though it may fall short for those particularly sensitive to bedding softness and pillow quality.
Cleanliness
However, there are occasional lapses in the hotel's cleanliness standards. A few guests reported finding old, stained carpets, broken furniture and inconsistent water pressure in some rooms. Specific rooms, such as 1020, received multiple mentions for issues like dirty carpets and worn-out headboards. Some guests also noted that their rooms were not properly cleaned at times with dust, dirt and even leftover items from previous guests.
Despite these occasional issues, the majority of reviews commend the cleanliness and comfort of the rooms and facilities. The hotel staff's attention to detail in maintaining cleanliness is evident, though consistency remains a challenge in certain instances. Overall, Camino Real Santa Fe strives to provide a clean and comfortable environment for its guests, though improvements in consistent cleaning practices could further enhance the guest experience.
Staff
Despite a few isolated incidents of unfriendly behavior, the overwhelmingly positive feedback underscores a high level of customer care and service quality. Guests also appreciate the cleanliness of the facilities and the comfortable accommodations. The staff’s superior attention to detail and supportive demeanor significantly contribute to the overall positive experience at Camino Real Santa Fe, making it a recommended choice for travelers seeking exceptional hospitality.
Wi-Fi
An additional inconvenience mentioned is the lack of sufficient electrical outlets in the rooms, which paired with the inconsistent internet service, further exacerbates the problem. Despite reporting issues to the staff, some guests found that their concerns were not promptly addressed, leading to frustration over the course of their stay.
Overall, the WiFi service at Camino Real Santa Fe seems to be a significant area in need of improvement, as the current connectivity issues detract from the otherwise positive aspects of the hotel experience.
Spa
Gym
However, some guests pointed out a few areas for improvement. There are mentions of a peculiar smell and outdated equipment with specific concerns about the insufficient number of machines and the condition of the elliptical trainers with two out of three reported as non-functional. Additionally, the lack of amenities such as TVs, music, towels and water has been brought up as a drawback, suggesting that enhancements in these aspects could significantly improve the overall gym experience.
Despite these issues, the gym at Camino Real Santa Fe largely receives praise for its completeness and good facilities, making it a viable choice for guests looking to maintain their fitness routine during their stay.
Nightlife
5 Star
The hotel’s prime location adds to its appeal, making it a convenient choice for travelers. Guests generally applaud the quality of services, including the efficient laundry service and the reception staff's attentiveness. The consistent references to its five-star status reflect a widespread agreement that Camino Real Santa Fe delivers a high-caliber experience, thoroughly meeting the expectations associated with such a rating.
Business
Guests have praised the rooms designed specifically for business needs and the exceptional service provided. The business facilities available further enhance the experience for professionals. The quiet weekends provide a relaxing atmosphere after a busy workweek. Overall, the hotel delivers great value and an excellent business trip experience.
Accessible
Honeymoon
Luxury
No, Camino Real Santa Fe doesn't have any pool.
Yes, a spa is available at Camino Real Santa Fe.
No, Camino Real Santa Fe doesn't allow dogs.
No, parking facilities aren't available at Camino Real Santa Fe.
Yes, Camino Real Santa Fe has a gym.
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