City Express by Marriott Ciudad de México La Villa
Mexico City
19.46384000,
-99.12557200
,
Calzada De Guadalupe 236 Col. Vallejo, Gustavo A. Madero
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Summary of reviewsCity Express by Marriott Ciudad de México La Villa is highly regarded for its prime location. Positioned near major attractions such as the Basilica of Our Lady of Guadalupe and downtown Mexico City, it is convenient for both leisure and business travelers. Public transport options, including metro and bus stations within a short walk, enhance its accessibility. The surrounding area offers a variety of amenities, ensuring a safe and convenient environment for guests. Although there are occasional issues with parking, the advantageous location is a significant draw for guests.
The hotel's breakfast receives mixed reviews. Many guests enjoy the delicious, complete breakfast with good variety and commend the friendly dining staff. Fresh fruits and generous portions enhance the breakfast experience for many. However, some guests find it lacking in variety and consistency with occasional issues of food running out, being cold or greasy and limited breakfast hours. While feedback is divided, the positive aspects of the breakfast experience are often highlighted.
Guest rooms at City Express by Marriott Ciudad de México La Villa are generally praised for their comfort, modern furnishings and cleanliness. The rooms are quiet despite the hotel's central location, contributing to a restful stay. Some guests have pointed out issues such as noise from adjacent rooms, occasional unpleasant odors and small bathrooms, but the overall consensus is that the rooms are comfortable and well-maintained.
Cleanliness is a strong point at the hotel with many guests noting the well-kept rooms and public areas. The cleaning staff's attention to detail and friendliness are positively recognized. Some inconsistencies in cleanliness have been reported, including issues with bathrooms and common areas, but these appear to be isolated cases. On the whole, cleanliness is a commendable aspect of the hotel.
The hotel staff receives high praise for their friendliness, attentiveness and helpfulness. The reception and dining staff, in particular, are often highlighted for their exceptional service. While there are occasional criticisms related to language barriers and isolated incidents of perceived rudeness, the majority of guests express admiration for the staff's dedication and hospitality, significantly enhancing the guest experience.
WiFi service at the hotel has received mixed feedback. While many guests find the internet to be high-speed and suitable for work, others encountered issues with connectivity and speed, affecting their overall experience. Nonetheless, many guests are satisfied with the WiFi service provided.
Parking facilities are an area needing improvement. Guests report limited and complicated parking access with some challenges related to parking cards and lack of direct elevator access from the basement level. However, the availability of parking for high vehicles is a noted positive. Guests planning to drive are advised to inquire about parking specifics beforehand.
The hotel is recognized for being family-friendly, offering comfortable family rooms and amenities that cater to multi-generational travelers. The location's numerous transportation routes make it easy for families to navigate the city. A few challenges, such as hilly surroundings and the need for more diverse breakfast options, have been noted, but the hotel's overall suitability for families is frequently recommended.
Guest feedback on the beds is generally positive, highlighting their comfort and the quality of the bed linens and pillows, which contribute to restful sleep. Some guests find the beds on the harder side and note occasional issues with size and comfort. Despite these concerns, the majority find the beds to be a comfortable aspect of their stay.
In summary, City Express by Marriott Ciudad de México La Villa excels in location, comfort, cleanliness and staff hospitality, making it a top choice for travelers seeking convenience and a positive guest experience.
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The hotel's breakfast receives mixed reviews. Many guests enjoy the delicious, complete breakfast with good variety and commend the friendly dining staff. Fresh fruits and generous portions enhance the breakfast experience for many. However, some guests find it lacking in variety and consistency with occasional issues of food running out, being cold or greasy and limited breakfast hours. While feedback is divided, the positive aspects of the breakfast experience are often highlighted.
Guest rooms at City Express by Marriott Ciudad de México La Villa are generally praised for their comfort, modern furnishings and cleanliness. The rooms are quiet despite the hotel's central location, contributing to a restful stay. Some guests have pointed out issues such as noise from adjacent rooms, occasional unpleasant odors and small bathrooms, but the overall consensus is that the rooms are comfortable and well-maintained.
Cleanliness is a strong point at the hotel with many guests noting the well-kept rooms and public areas. The cleaning staff's attention to detail and friendliness are positively recognized. Some inconsistencies in cleanliness have been reported, including issues with bathrooms and common areas, but these appear to be isolated cases. On the whole, cleanliness is a commendable aspect of the hotel.
The hotel staff receives high praise for their friendliness, attentiveness and helpfulness. The reception and dining staff, in particular, are often highlighted for their exceptional service. While there are occasional criticisms related to language barriers and isolated incidents of perceived rudeness, the majority of guests express admiration for the staff's dedication and hospitality, significantly enhancing the guest experience.
WiFi service at the hotel has received mixed feedback. While many guests find the internet to be high-speed and suitable for work, others encountered issues with connectivity and speed, affecting their overall experience. Nonetheless, many guests are satisfied with the WiFi service provided.
Parking facilities are an area needing improvement. Guests report limited and complicated parking access with some challenges related to parking cards and lack of direct elevator access from the basement level. However, the availability of parking for high vehicles is a noted positive. Guests planning to drive are advised to inquire about parking specifics beforehand.
The hotel is recognized for being family-friendly, offering comfortable family rooms and amenities that cater to multi-generational travelers. The location's numerous transportation routes make it easy for families to navigate the city. A few challenges, such as hilly surroundings and the need for more diverse breakfast options, have been noted, but the hotel's overall suitability for families is frequently recommended.
Guest feedback on the beds is generally positive, highlighting their comfort and the quality of the bed linens and pillows, which contribute to restful sleep. Some guests find the beds on the harder side and note occasional issues with size and comfort. Despite these concerns, the majority find the beds to be a comfortable aspect of their stay.
In summary, City Express by Marriott Ciudad de México La Villa excels in location, comfort, cleanliness and staff hospitality, making it a top choice for travelers seeking convenience and a positive guest experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
City Express by Marriott Ciudad de México La Villa has received widespread appreciation for its exceptional location. Nestled conveniently close to major attractions like the Basilica of Our Lady of Guadalupe, the hotel is a preferred choice for visitors keen on exploring this historic site. Guests frequently commend its proximity to downtown Mexico City, making it accessible for both business and leisure activities. The hotel is also strategically situated near the airport, making it an ideal stopover for travelers.
Public transport options abound with metro and bus stations just a block or two away, offering seamless connectivity to other parts of the city. The surrounding area boasts a variety of amenities including supermarkets, pharmacies, banks and numerous dining options, which enhances the convenience factor. The neighborhood, while tranquil, offers a safe environment and is punctuated by strategic transport routes, making navigation simple and efficient.
The location also stands out for those attending events at the Arena CDMX or fulfilling other city-center commitments. Despite occasional mentions of parking difficulties and challenging car access, the benefits of being so centrally located outweigh these minor drawbacks. Overall, City Express by Marriott Ciudad de México La Villa’s prime location contributes significantly to a positive guest experience, making it a top recommendation for travelers seeking both convenience and accessibility.
The breakfast at City Express by Marriott Ciudad de México La Villa has received mixed feedback from guests. Many reviews highlight the positive aspects, noting that the breakfast is very good, delicious and often included in the stay. Guests appreciated the variety offered and found the food to be tasty and complete. The dining staff also received praise for their excellent and friendly service, contributing to a pleasant breakfast experience. Some reviews mentioned that the breakfast buffet included plenty of fresh fruits and non-spicy, generous servings, which many found very enjoyable.
However, some guests pointed out that the breakfast lacks variety and is repetitive with the same options served daily. There were also comments about the breakfast being insufficient at times with items running out and not being restocked promptly. Additionally, some reviews criticized the quality and described the breakfast as basic, unappetizing or even bad with occasional issues of cold or greasy food. Limited breakfast hours and the use of disposable tableware were other points of critique.
In summary, while many guests found the breakfast at City Express by Marriott Ciudad de México La Villa to be very good, complete and delicious, there are notable concerns about the lack of variety and consistency in quality.
City Express by Marriott Ciudad de México La Villa offers comfortable and spacious rooms that are notably quiet despite its location on a main avenue. Many guests appreciate the modern, beautifully furnished accommodations that are consistently praised for their cleanliness and comfort. Security measures for room entry have also been positively noted.
However, some challenges exist, such as occasional issues with noise from the floors above and adjacent rooms, the prevalence of unpleasant odors and some laxness in regular cleaning. The bathrooms are often described as small with some guests experiencing problems like sewage smells and minor maintenance issues. Despite these setbacks, the overall feedback is that the rooms are very comfortable, clean and quiet, making for a generally satisfactory stay.
City Express by Marriott Ciudad de México La Villa has garnered a mix of feedback regarding their beds with a general consensus leaning towards comfort. Many guests found the beds to be very comfortable, attributing to a restful sleep and even describing them as super comfortable. The comfort level of the beds and pillows often contributed to an overall enjoyable stay with some noting the luxury of the bed sheets and the spaciousness of the beds.
However, not all reviews were positive. Several guests mentioned that the beds were on the harder side and a few found them to be very hard or even uncomfortable. There were also comments about the beds having a strange smell and some guests found the pillows to be thin and uncomfortable.
Specific feedback pointed out that the beds were smaller than expected, especially for two people, which might be a consideration for families or larger groups. Despite these concerns, the majority of guests appreciated the comfort and quality of the beds, making it a key aspect of the hotel's accommodation experience.
City Express by Marriott Ciudad de México La Villa receives largely positive feedback regarding its cleanliness, though some guests have noted inconsistencies. Many reviews praise the hotel's clean and well-organized rooms and facilities. Guests appreciate the cleanliness and comfort of the rooms with several mentioning that cleaning is maintained daily. The friendly and attentive cleaning staff contribute positively to the overall experience.
However, some reviews indicate that not all rooms maintain the same high standard of cleanliness. Issues such as light dirt in the bathroom, dirty floors and occasional hair on bed linens have been reported. A few guests also noted that their rooms were not cleaned promptly or thoroughly with some mentioning uncleaned common areas like hallways and dining areas.
Despite these mixed experiences, the cleanliness of the hotel generally receives commendation. The rooms are described as modern, comfortable and equipped with fresh linens and towels. The attention to cleanliness in the overall hotel environment, including toiletry areas, is recognized, making it a suitable choice for many travelers seeking a clean and comfortable stay.
The staff at City Express by Marriott Ciudad de México La Villa has garnered an impressive array of positive comments from the guests, highlighted by their friendliness, attentiveness and overall helpful demeanor. Visitors frequently describe the staff as very kind, polite and ready to assist with any needs, creating a welcoming atmosphere throughout the hotel. Special mentions often go to the breakfast crew and the front desk team, both credited for their exceptional service and kind approach.
Numerous reviews emphasize the hospitality of the staff, indicating that they are always attentive, from the reception to the dining areas. Many guests felt well-cared-for and appreciated the effort made by staff members to be accommodating and provide excellent customer service. The cleaning service also received praise for being thorough and considerate.
There are occasional criticisms pointing to language barriers, as some staff members struggle with English, which can limit communication for non-Spanish speaking guests. Additionally, isolated incidents of perceived rudeness from certain individuals were noted, suggesting room for improvement in consistency.
Nevertheless, the overwhelming consensus among guests is admiration for the staff's friendliness and dedication, making a significant contribution to the positive experience at the hotel.
City Express by Marriott Ciudad de México La Villa receives mixed feedback regarding its WiFi service. Many guests commend the internet for being good, high-speed and very clean with several reviewers noting that it was adequate for work purposes. Others describe the WiFi as excellent and the service as very good.
However, there are several criticisms as well. Some guests experienced weak or spotty connections and a few found the internet so unreliable that they had to look for alternatives outside the hotel. Issues were also reported with connecting the TV to the network, which hindered accessing services like Netflix.
In summary, while some guests found the WiFi service satisfactory and suitable for work, others faced significant issues with connectivity and speed.
City Express by Marriott Ciudad de México La Villa offers parking facilities, but guest reviews highlight several areas that need improvement. While there is parking available, it is often described as small and limited with spots filling up quickly. Some guests noted that the parking access is complicated, inconvenient and sometimes requires a parking card. Additionally, there is no elevator from the basement level and communication about parking procedures could be better. Despite these challenges, a positive aspect mentioned is the availability of parking for high vehicles. For those planning to drive to this hotel, it’s advisable to inquire about parking specifics in advance to ensure a smoother experience.
City Express by Marriott Ciudad de México La Villa caters well to families, offering a comfortable and family-friendly environment. The hotel is particularly practical for those with children, featuring family rooms and a setup that is conducive to multi-generational trips. Positive comments from guests often highlight the suitability of the hotel for families with several recommending it for those traveling with kids.
Despite a few concerns about the surrounding area being hilly and potentially challenging for smaller children, the overall consensus is that the hotel provides a convenient and cozy stay. The presence of multiple transportation routes around the hotel adds to its practicality, making it easier for families to navigate the city. Additionally, taxi services are readily available, which is a useful feature for larger groups or those with specific needs.
However, there are some areas where the hotel could improve for families, such as offering more diverse breakfast options to accommodate varying dietary needs. Nonetheless, the majority of feedback underscores the hotel's ability to offer a pleasant and accommodating experience, making it a recommended option for family travelers.
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Location
Public transport options abound with metro and bus stations just a block or two away, offering seamless connectivity to other parts of the city. The surrounding area boasts a variety of amenities including supermarkets, pharmacies, banks and numerous dining options, which enhances the convenience factor. The neighborhood, while tranquil, offers a safe environment and is punctuated by strategic transport routes, making navigation simple and efficient.
The location also stands out for those attending events at the Arena CDMX or fulfilling other city-center commitments. Despite occasional mentions of parking difficulties and challenging car access, the benefits of being so centrally located outweigh these minor drawbacks. Overall, City Express by Marriott Ciudad de México La Villa’s prime location contributes significantly to a positive guest experience, making it a top recommendation for travelers seeking both convenience and accessibility.
Breakfast
However, some guests pointed out that the breakfast lacks variety and is repetitive with the same options served daily. There were also comments about the breakfast being insufficient at times with items running out and not being restocked promptly. Additionally, some reviews criticized the quality and described the breakfast as basic, unappetizing or even bad with occasional issues of cold or greasy food. Limited breakfast hours and the use of disposable tableware were other points of critique.
In summary, while many guests found the breakfast at City Express by Marriott Ciudad de México La Villa to be very good, complete and delicious, there are notable concerns about the lack of variety and consistency in quality.
Rooms
However, some challenges exist, such as occasional issues with noise from the floors above and adjacent rooms, the prevalence of unpleasant odors and some laxness in regular cleaning. The bathrooms are often described as small with some guests experiencing problems like sewage smells and minor maintenance issues. Despite these setbacks, the overall feedback is that the rooms are very comfortable, clean and quiet, making for a generally satisfactory stay.
Beds
However, not all reviews were positive. Several guests mentioned that the beds were on the harder side and a few found them to be very hard or even uncomfortable. There were also comments about the beds having a strange smell and some guests found the pillows to be thin and uncomfortable.
Specific feedback pointed out that the beds were smaller than expected, especially for two people, which might be a consideration for families or larger groups. Despite these concerns, the majority of guests appreciated the comfort and quality of the beds, making it a key aspect of the hotel's accommodation experience.
Cleanliness
However, some reviews indicate that not all rooms maintain the same high standard of cleanliness. Issues such as light dirt in the bathroom, dirty floors and occasional hair on bed linens have been reported. A few guests also noted that their rooms were not cleaned promptly or thoroughly with some mentioning uncleaned common areas like hallways and dining areas.
Despite these mixed experiences, the cleanliness of the hotel generally receives commendation. The rooms are described as modern, comfortable and equipped with fresh linens and towels. The attention to cleanliness in the overall hotel environment, including toiletry areas, is recognized, making it a suitable choice for many travelers seeking a clean and comfortable stay.
Staff
Numerous reviews emphasize the hospitality of the staff, indicating that they are always attentive, from the reception to the dining areas. Many guests felt well-cared-for and appreciated the effort made by staff members to be accommodating and provide excellent customer service. The cleaning service also received praise for being thorough and considerate.
There are occasional criticisms pointing to language barriers, as some staff members struggle with English, which can limit communication for non-Spanish speaking guests. Additionally, isolated incidents of perceived rudeness from certain individuals were noted, suggesting room for improvement in consistency.
Nevertheless, the overwhelming consensus among guests is admiration for the staff's friendliness and dedication, making a significant contribution to the positive experience at the hotel.
Wi-Fi
However, there are several criticisms as well. Some guests experienced weak or spotty connections and a few found the internet so unreliable that they had to look for alternatives outside the hotel. Issues were also reported with connecting the TV to the network, which hindered accessing services like Netflix.
In summary, while some guests found the WiFi service satisfactory and suitable for work, others faced significant issues with connectivity and speed.
Parking
Family
Despite a few concerns about the surrounding area being hilly and potentially challenging for smaller children, the overall consensus is that the hotel provides a convenient and cozy stay. The presence of multiple transportation routes around the hotel adds to its practicality, making it easier for families to navigate the city. Additionally, taxi services are readily available, which is a useful feature for larger groups or those with specific needs.
However, there are some areas where the hotel could improve for families, such as offering more diverse breakfast options to accommodate varying dietary needs. Nonetheless, the majority of feedback underscores the hotel's ability to offer a pleasant and accommodating experience, making it a recommended option for family travelers.
No, City Express by Marriott Ciudad de México La Villa doesn't have any pool.
No, a spa isn't available at City Express by Marriott Ciudad de México La Villa.
No, City Express by Marriott Ciudad de México La Villa doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Ciudad de México La Villa.
Yes, City Express by Marriott Ciudad de México La Villa has a gym.
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