Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsEurostars Zona Rosa Suites in Mexico City receives high praise, especially for its prime location in the bustling Zona Rosa district. Guests find the hotel's proximity to major attractions such as the Angel of Independence and Chapultepec Park highly convenient, making it an ideal base for both tourists and business travelers. The vibrant area is filled with restaurants, bars, cafes and shops, yet the hotel itself offers a peaceful retreat. Excellent public transportation links further enhance its appeal for those looking to explore the city.
The breakfast service is generally well-regarded with a variety of options, including fruits, Mexican dishes and hot items, creating a hearty start to the day. Guests appreciate the effort of the staff who often go out of their way to provide for early departures, although some note the potential for increased variety.
Rooms at Eurostars Zona Rosa Suites are frequently highlighted for their spaciousness and comfort, described as feeling more like small apartments rather than standard hotel accommodations. The generous room sizes, comfortable beds and well-maintained facilities contribute to a comfortable stay. Despite being centrally located, the rooms offer a quiet and tranquil environment.
Cleanliness is another strong point with guests regularly commending the hotel for its immaculate rooms and common areas. The cleaning staff's consistent attention to detail ensures a spotless environment, enhancing the overall guest experience.
The hotel's staff consistently earns high marks for their friendliness, helpfulness and dedication. Notable mentions include staff members who go above and beyond to make guests' stays memorable. The receptionist and concierge services are praised for their efficiency and multilingual capabilities, making international visitors feel well-accommodated.
While the Wi-Fi service generally receives positive feedback for its speed and reliability, there are some inconsistencies reported, particularly in certain areas of the hotel. Similarly, the gym is considered functional but could benefit from more equipment and better organization. Parking at the hotel presents challenges due to limited spaces and a tight layout.
The hotel's location is perfect for guests looking to enjoy Mexico City's vibrant nightlife, although some guests found the noise level at night to be disruptive and recommended using earplugs. The beds are widely regarded as spacious and comfortable, contributing to a restful experience, although a few guests found the mattresses too firm for their liking.
In sum, while Eurostars Zona Rosa Suites may not fully meet five-star standards, it excels in providing a comfortable, convenient and clean stay with exceptional service. Its central location, spacious rooms and attentive staff make it a solid choice for both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Centrally located in Zona Rosa amidst nightclubs and bars. It's an ideal spot for night owls. Guests have noted the lively atmosphere with music and festivities until the early hours.
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Room Types
Junior Suite with King BedThis spacious air-conditioned suite offers stylish modern décor, free Wi-Fi and large windows with city views. It includes a seating area, a work desk, a microwave and a private bathroom.
Triple RoomThis spacious air-conditioned suite offers stylish modern décor, free Wi-Fi and large windows with city views. It includes a seating area, a work desk, a microwave and a private bathroom.
The suite has 2 separate areas, the bedroom and the living room, has 2 large double beds and a sofa bed in the living room.
Junior Suite with Two Double BedsThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a coffee machine. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Mexico City's lively Zona Rosa, Eurostars Zona Rosa Suites boasts an exceptional location that receives high praise from its guests. Proximity to iconic attractions such as the Angel of Independence, Chapultepec Park and Reforma Avenue makes it an ideal base for tourists and business travelers alike. The hotel is encircled by a plethora of restaurants, bars, cafes and shops, ensuring that everything guests might need is just a short walk away.
The area is described as vibrant, yet the hotel itself provides a peaceful retreat from the surrounding hustle and bustle. With excellent public transportation links nearby, including metro and bus stations, exploring further afield is made easy. The hotel is particularly lauded for its safety, cleanliness and spacious rooms, adding to the overall convenience and comfort of the stay.
Whether for nightlife, sightseeing or business purposes, the hotel's central and accessible location stands out as its top feature. From the myriad dining options within walking distance to the convenience of being close to Mexico City's main points of interest, Eurostars Zona Rosa Suites proves to be a well-situated choice for a stay in the capital.
Breakfast
Eurostars Zona Rosa Suites offers a breakfast experience that has predominantly positive reviews from its guests. The breakfast is often described as very good, delicious and even excellent with several guests appreciating the variety of options available, including a selection of fruits, Mexican food and hot items. Many found the spread to be complete and hearty and some highlighted specific positives like the complimentary water bottles and the responsiveness of the staff, who even prepared takeaway meals for guests with early departures.
However, there are some areas for improvement noted by guests. A few mentioned that the breakfast could be more varied with the lack of variety being a recurring theme. Specific critiques included repetitive selections, minimal options and occasional issues with quality, such as spoiled fruit and burnt eggs. Despite some mixed opinions about the selection and value, the overall sentiment is that the breakfast offers good quality food and service, making it a pleasant start to the day for most guests. The ambiance adds to the experience with a beautiful terrace and a satisfactory combination of self-service and made-to-order items.
Rooms
Eurostars Zona Rosa Suites offers a remarkable experience when it comes to room comfort and spaciousness. Each suite features a layout that includes a separate living area equipped with amenities such as a minibar and microwave, making the rooms feel more like small apartments rather than standard hotel accommodations. The generous room sizes are a consistent highlight, frequently described as large, super spacious and even huge.
Each room is meticulously clean and well-maintained, which elevates the guest experience. The comfort level of the rooms is highly praised with comfortable beds and ample living spaces. The design often includes two separate sections—one for living and one for sleeping—ensuring privacy and functionality. Guests particularly enjoy the additional features such as big beds, two TVs and useful bathroom accessories.
The rooms are also noted for being quiet, despite the hotel's central and bustling location. This tranquility, combined with the spacious layouts and modern amenities, makes Eurostars Zona Rosa Suites an ideal retreat for both business and leisure travelers. Guests consistently describe their stays as perfect with many noting that the room amenities and size exceeded their expectations, making for a very comfortable and enjoyable visit.
Beds
Guests of Eurostars Zona Rosa Suites frequently highlight the beds as a standout feature of their stay. Many reviewers have described the beds as comfortable and spacious, often using terms like very comfy, big and huge to emphasize their size and comfort. The bed linens have also received praise for their quality, alongside mentions of great bed linen and best linens.
Multiple reviewers appreciated the comfortable mattresses with specific comments about the excellent mattress and overall comfort. However, a few guests felt that the mattresses were a bit too firm or hard, which some noted as a matter of personal preference. Despite this, the consensus leans heavily towards positive experiences regarding the beds.
In addition to the comfort, the spaciousness of the beds was a recurring theme with multiple mentions of large and very large beds contributing to a restful experience. The quality sheets and soundproof windows further enhanced the overall sleeping environment.
Overall, the Eurostars Zona Rosa Suites seem to provide a consistently comfortable and restful sleep experience, albeit with a few guests preferring softer beds.
Cleanliness
Eurostars Zona Rosa Suites shines when it comes to cleanliness, earning high praise for its meticulously maintained environment. Guests frequently highlight the rooms and overall hotel as clean, comfortable and well-kept. The cleaning staff does an exceptional job, keeping the rooms immaculate and treating visitors to spotless accommodations daily. Many find the entire place superbly clean, from the common areas to the bathrooms, reflecting a consistent attention to hygiene throughout the building. Despite a few isolated complaints about superficial cleanliness or specific areas needing more attention, the overwhelming majority of reviews emphasize a very positive experience in terms of cleanliness with phrases like "spotlessly clean" and "extremely clean" often mentioned. The well-maintained facilities and consistently high standards of cleaning contribute to a pleasant and hygienic stay at the hotel.
Staff
Eurostars Zona Rosa Suites has garnered a plethora of commendations regarding its staff from guests who have stayed there. The general consensus paints a picture of a team that is consistently friendly, kind and accommodating. Guests frequently described the staff as very helpful, praising their willingness to go above and beyond their duties. The attentiveness and politeness of every staff member, from the receptionists to the cleaning personnel and bellboys, were regularly highlighted.
In particular, names like Mr. Israel, Mr. Isaac, Itzel and Jacqueline were mentioned for their spectacular attention and kindness, showcasing the personal touch provided by the hotel's employees. The receptionist and concierge services also received high praise for their efficiency and helpful guidance. Many reviews emphasized the cleanliness of the rooms with specific mention of the exceptional work by the cleaning staff.
The overall customer service received commendations for being pleasant, efficient and conducted with a genuine smile. Check-in and check-out processes were noted as smooth and flexible, contributing to a hassle-free experience for guests. The staff's multilingual capabilities, especially in English, ensured clear communication and a comfortable stay for international visitors.
Guests felt particularly welcomed by the warm attentiveness of the employees, who always seemed eager to help and accommodate their needs. This level of service extended to providing thoughtful gestures, like the waitress who gave a considerate gift and making special accommodations for families.
In summary, the staff at Eurostars Zona Rosa Suites has built a strong reputation for their exceptional service, warm demeanor and unwavering dedication to making every guest's stay as pleasant and memorable as possible.
Wi-Fi
The Wi-Fi at Eurostars Zona Rosa Suites receives mixed but generally positive feedback from guests. Many appreciate the good, very good and excellent Wi-Fi connection, highlighting it as reliable and high-speed. Several guests enjoy a consistent internet experience with the Wi-Fi working well and meeting their expectations.
However, some reviews point out that the internet quality can be inconsistent. Issues such as slow speeds, spotty connections and Wi-Fi that does not reach certain areas, including specific rooms or floors, are mentioned. While guests acknowledge that the internet can be decent, there are instances where the connection fails too often or doesn't work in particular spaces like the sitting room area.
Overall, while the Wi-Fi is praised by many for its high quality and speed, there are occasional issues that suggest room for improvement in maintaining a consistently strong and reliable connection throughout the hotel.
Gym
The gym at Eurostars Zona Rosa Suites receives mixed feedback from guests with several appreciating it for its convenience and decent equipment. While some find it to be well-equipped and good for basic workouts, others point out its small size and limited equipment. There are remarks about the gym feeling old, neglected and not well-organized, suggesting areas for improvement. Despite its compactness, the gym does offer a functional space for those looking to maintain their fitness routine during their stay.
Parking
The parking situation at 'Eurostars Zona Rosa Suites' has garnered mixed feedback from guests. The primary concern revolves around the limited number of parking spaces available with some mentioning that the lot can only accommodate two cars in an underground, covered garage. Additionally, maneuvering within the parking area is reported to be challenging due to its narrow and poorly planned layout. Despite being a covered garage, some guests have noted that the parking lot is not in the best condition and may pose a risk of damage to vehicles. Overall, guests suggest that parking at the hotel is limited and could be improved for a better experience.
Nightlife
Eurostars Zona Rosa Suites is perfectly situated for those looking to immerse themselves in vibrant nightlife. The hotel is centrally located amidst numerous nightclubs, bars and cafes, making it an ideal spot for night owls. The area is bustling with social activities and offers plenty of opportunities for fun experiences, especially on weekends. Guests have noted that the music and festivities from nearby clubs often continue until the early hours, adding to the lively atmosphere.
However, this central location comes with a caveat—the energetic nightlife contributes to a high noise level, particularly from Friday to Sunday. Some visitors have mentioned that club music can be heard throughout the night with some rooms more affected than others. Earplugs are recommended for those sensitive to noise.
Despite the noise, the neighborhood is described as safe, providing a secure environment to enjoy the nightly festivities. With its proximity to entertainment venues, Eurostars Zona Rosa Suites is a great choice for travelers eager to be in the heart of the action.
5 Star
The Eurostars Zona Rosa Suites has received mixed reviews regarding its five-star rating. The consensus among guests is that it falls short of the expected five-star standards. Many have described the accommodations and services as simple and basic, which do not align with the premium experience one would anticipate from a five-star establishment. While some reviews note that they might consider returning, the general sentiment is that the hotel would be more accurately rated as a three-star property. Noise levels, especially at night, have also been a recurring issue with guests pointing out that they detract from the overall quality experience. Additionally, the breakfast offerings have been critiqued for lacking variety, especially considering the price point associated with a five-star rating. Overall, Eurostars Zona Rosa Suites may benefit from reassessing and possibly upgrading its services to meet higher expectations.
Business
Eurostars Zona Rosa Suites appears to be a favorable choice for business travelers, located in a safe neighborhood that is ideal for executive trips. Guests have highlighted its good location and convenience for business travel. The rooms are reported to be very large, clean and nicely decorated with WiFi that functions well for business purposes. Though the business center could use an update as the computer is outdated, the facilities overall seem to support productive work without needing to rely on it. The breakfast has been praised as good, adding to the appeal for business stays and meetings.
No, Eurostars Zona Rosa Suites doesn't have any pool.
No, a spa isn't available at Eurostars Zona Rosa Suites.
No, Eurostars Zona Rosa Suites doesn't allow dogs.
No, parking facilities aren't available at Eurostars Zona Rosa Suites.