Fiesta Americana Reforma

Mexico City 19.43250700, -99.15500400 , Paseo De La Reforma 80 Colonia Juarez (Show on Map)
8.7
Very Good


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Summary of reviewsThe Fiesta Americana Reforma in Mexico City enjoys high acclaim for its exceptional location, centrally positioned on the bustling Paseo de la Reforma allowing easy access to a wide array of attractions including the historic center, museums and cultural landmarks. The neighborhood is safe, accessible and rich with dining options, coffee shops and convenience stores. Convenience is further enhanced by the availability of public transportation, making it a suitable choice for both business and leisure travelers.

The hotel is celebrated for its impressive breakfast offerings, featuring an extensive and varied buffet of fresh fruits, national and international dishes and a variety of juices, often described as delicious and well-presented. The breakfast on the 22nd floor for executive rooms is particularly noted for its quality. Dinner at La Distral restaurant receives high praise for its super delicious food, particularly the cilantro cream, though some guests note the restaurant's high cost and occasional service inconsistencies.

Rooms at the hotel are generally clean and comfortable, frequently praised for their cleanliness and comfortable beds. However, some rooms are noted as being dated with minor maintenance issues like old furniture and outdated bathrooms. Despite these concerns, the cleanliness and hospitality are notable with helpful and efficient housekeeping staff making guests feel at home.

The staff at Fiesta Americana Reforma are often highlighted as a standout feature. Guests frequently describe the personnel as friendly, helpful and attentive, contributing positively to the overall experience. The gym is another well-received facility, lauded for its excellent maintenance and variety of machines. Miguel, a staff member in the gym, is frequently praised for his exceptional service.

Guests have mixed feelings about the hotel's WIFI service with some reporting excellent connectivity while others experienced poor and inconsistent service. Parking is seen as convenient but expensive with high fees being a common grievance.

The hotel’s location is ideal for those interested in Mexico City’s vibrant nightlife, providing easy and safe access to numerous bars, cafes and restaurants on Paseo Reforma. The beds at the hotel receive high praise for comfort, frequently described as very comfortable and supportive.

While the hotel is generally appealing for its comfort and excellent service, some guests feel it falls short of a five-star rating, suggesting improvements in renovations and amenities. As a business hotel, it caters well to corporate travelers with its meeting facilities and central location.

Overall, Fiesta Americana Reforma is highly recommended for its excellent location, cleanliness, comfort and friendly staff, making it an appealing choice for travelers visiting Mexico City.
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Hotel Taking Steps Towards Sustainability
Identified as a 4-star eco-certified hotel, this property has a stated commitment to eco-friendliness. Further specific details regarding their sustainability initiatives were not available in the search results.

Dog Friendly Hotel
Welcomes pets and is well-regarded for its amenities and services, making it a comfortable choice for guests traveling with animals. The hotel is centrally located.

Hotel near Nightlife Spots
Fiesta Americana Reforma features multiple bars and restaurants, providing ample on-site entertainment. Its location on Paseo de la Reforma ensures convenient access to the city's nightlife.

Business Hotel
Located on Paseo de la Reforma, this hotel provides business amenities and services. It features meeting rooms and comfortable accommodations for business travelers.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types
Deluxe Double Room The room has a city view and a bathroom with a bathtub, a hairdryer and toiletries.

Fiesta Club Double Room This spacious room has a minibar and coffee maker. The bathroom includes a hairdryer and toiletries. This room also offers access to the club lounge, with private check-in, free breakfast and free drinks and canapés.

Fiesta Club King Room This room offers access to a private area in the club lounge where breakfast, drink and canapes are served. The room includes a minibar, coffee maker, upgraded amenities, slippers and bathrobe, the bathroom offers bathtub, hairdryer and toiletries.

Deluxe King Room The room has a city view and a bathroom with a bathtub, a hairdryer and toiletries.

Studio Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio is air-conditioned and has a coffee machine, a wardrobe and city views. The unit has 1 bed.

Master Suite, 1 King Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides executive lounge access, a coffee machine and a seating area. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
The Fiesta Americana Reforma in Mexico City garners high praise from guests, primarily for its exceptional location. Positioned centrally on the bustling Paseo de la Reforma, the hotel allows easy access to a wide array of attractions. Guests appreciate its proximity to the historic center, museums, the Monument to the Revolution and several other cultural landmarks. The neighborhood is characterized as being safe and accessible with numerous restaurants, coffee shops and convenience stores nearby.

Additionally, the location is commended for its convenience with public transportation readily available, making it easy to explore different parts of the city on foot. The hotel is also suitable for both business and leisure travelers due to its strategic positioning near financial districts and vibrant areas like Roma and Polanco.

While some guests noted noise issues due to its central location, the majority emphasized the unbeatable value and comfort it provides. The hotel is frequently chosen for its combination of excellent service, cleanliness and practical amenities that cater to tourists and business travelers alike. For those seeking a well-located, comfortable stay in Mexico City, the Fiesta Americana Reforma stands out as a favored choice.

Breakfast
Fiesta Americana Reforma is celebrated for its breakfast offerings with guests praising the extensive and varied buffet featuring a wide selection of fresh fruits, national and international dishes and a variety of juices. Many describe the breakfast as delicious, generous and well-presented with exceptional service enhancing the dining experience. Despite some feedback about the high cost and occasional lack of variety for extended stays, the breakfast is often highlighted as a standout feature of the hotel. The breakfast on the 22nd floor, available for executive rooms, is particularly noted for its quality and completeness. Overall, while there are a few criticisms regarding the simplicity and price, the general consensus is that the breakfast at Fiesta Americana Reforma is a well-rounded and delightful start to the day, making it worth trying during your stay.

Dinner
Dining at Fiesta Americana Reforma offers varied experiences with many guests highlighting the high quality of the food, describing it as super delicious and excellent, particularly the offerings at La Distral restaurant. The dishes are praised for being huge and the menu items are recommended as must-tries. The cilantro cream, in particular, receives rave reviews.

The facilities are well-regarded and the dinner and show events are points of interest. The breakfast, lunch and dinner service are often described as excellent with attentive and friendly staff contributing positively to the dining experience. Room service is another convenient perk that guests appreciate, especially given that the restaurant stays open late.

However, some guests indicate that the restaurant is quite expensive and certain negative experiences suggest variability in food quality and cleanliness. Instances of poorly cooked food and limited options during dinner are noted. Additionally, service issues, including slow or inattentive waitstaff, have been reported, indicating room for improvement in consistency.

Despite these mixed experiences, the positive remarks about La Distral and specific menu highlights reflect that guests can generally expect a high standard of dining at Fiesta Americana Reforma with moments of excellence that stand out.

Rooms
The rooms at Fiesta Americana Reforma offer various experiences for guests. Many reviews highlight the cleanliness and comfort of the rooms with several noting that the beds and pillows are particularly comfortable. Some rooms are spacious, providing ample space for two people and featuring nice views of the city. Additionally, some rooms are renovated, which guests appreciate for their updated facilities.

However, the hotel also has its share of older rooms that feel dated and could use renovation with old furniture and decorations mentioned multiple times. Some guests have commented on the need for better maintenance, noting issues like poorly lit rooms, malfunctioning window handles and outdated bathrooms. The hotel’s small rooms are a common complaint with many finding them too cramped and in need of updating.

Despite being clean and well-maintained, there are occasional reports of musty smells and poor air circulation. The central location of the hotel is a significant plus, offering convenience and good views, though the noise from traffic can sometimes be heard due to inadequate window insulation.

Overall, while the rooms at Fiesta Americana Reforma are clean and comfortable, improvements in size, updates and maintenance could greatly enhance the guest experience.

Beds
Guests at Fiesta Americana Reforma have shared glowing remarks about the comfort and coziness of the beds in the hotel. The majority of reviews express high satisfaction with the beds, frequently mentioning phrases like very comfortable, super comfortable and comfortable beds. The pillows also receive numerous compliments for being soft and supportive. Several guests described the beds as feeling like sleeping on clouds and highlighted the welcoming and clean rooms that add to the overall comfort.

However, a few guests mentioned issues with the mattress, noting some sagging or being a bit worn out. Despite these minor concerns, the general sentiment remains overwhelmingly positive. The rooms are described as spacious and clean, enhancing the restful ambiance. In essence, the consistent praises for the beds and pillows at Fiesta Americana Reforma underscore the hotel's commitment to providing a restful and comforting stay for its guests.

Cleanliness
Fiesta Americana Reforma has garnered positive feedback regarding its cleanliness with numerous reviewers highlighting that their rooms were consistently clean, comfortable and well-maintained. Many guests found the housekeeping staff to be very helpful and efficient with services provided twice daily. The bed quality and room appearance often created a welcoming and pleasant environment, making guests feel at home. The hotel’s overall cleanliness and hygiene standards are frequently praised, as are the clean towels and functional spaces.

However, some reviewers noted issues with older, worn carpets that occasionally emitted unpleasant smells. A few guests mentioned finding stains on furniture and concerns over outdated bathroom fixtures, which subtly detracted from their experiences. Despite these points, the hotel has received commendations for general upkeep and cleanliness improvements over time. Its central location and helpful staff that maintain a clean and safe environment further contribute to a mostly positive sentiment among guests.

Staff
At "Fiesta Americana Reforma," the staff stands out as a high point for guests, frequently described as friendly, helpful and attentive throughout the hotel. Many reviewers praised the warmth and efficiency of the personnel, noting their dedication to making guests feel comfortable and well-cared for. Specific mentions of the receptionist, concierge and cleaning staff highlight their exceptional service and professionalism.

Several guests were impressed by the staff's kindness, politeness and willingness to assist with various needs and requests. The attentiveness of the employees, including the bellboys and restaurant staff, also received commendations. Special mentions often go to individuals, indicating personalized and memorable services provided by staff members like Mr. Hugo Robles and cleaning supervisor Carlos Florez, among others.

Despite the overwhelmingly positive feedback, there were some negative experiences reported, particularly regarding the reception staff. Some guests felt that the reception personnel were inattentive, unprofessional and occasionally rude, detracting from the otherwise positive experience at the hotel.

Overall, the combination of a great location, excellent cleanliness and the exceptional friendliness of the majority of the staff contributes to a highly recommended stay, making it an appealing choice for those visiting the area.

Wi-Fi
While the 'Fiesta Americana Reforma' hotel boasts numerous amenities, guest reviews indicate varied experiences with the wifi service. Positively highlighted were terms such as excellent wifi and Bluetooth connectivity, reliable and good wifi connection and solid internet quality. Some guests were particularly impressed with the high-speed wifi and overall reliable service.

However, a noticeable number of reviews indicate a less favorable experience. Common feedback points include poor connectivity, inconsistent and weak signals and difficulty connecting to the wifi, especially in rooms. Issues such as slow speeds, frequent disconnections and even complete inaccessibility were mentioned multiple times. An improvement in the wifi connection and speed could greatly enhance the overall guest experience. Overall, though some guests found the wifi satisfactory, others felt it needed significant enhancement.

Gym
The gym at Fiesta Americana Reforma receives overwhelmingly positive feedback from guests. It's frequently described as excellent, well-maintained and exceptionally equipped, providing a variety of machines for an extensive fitness experience. The spaciousness adds to its appeal, making it a comfortable place for guests to work out. The presence of an accommodating staff member, Miguel, further enhances the experience with specific praise for his excellent service. Though there are a few mentions of the gym's schedule needing earlier opening hours and an isolated instance of the gym being closed, the overall sentiment highlights a functional and high-standard fitness facility.

Parking
Parking at Fiesta Americana Reforma is both praised and scrutinized by guests. On the positive side, the parking facility is easy to access with good parking spaces and reliable valet services available. Guests have noted that the convenience of having valet service adds to the overall experience.

However, many reviews highlight the cost of parking as a significant downside. Parking fees are perceived as high and guests often feel these charges should be included in the room cost. The daily expenses associated with parking, whether self-parking or utilizing valet services, appear to be a common grievance.

Cleanliness of the parking area has also been mentioned with some guests indicating it requires more attention. Despite the convenience, some have found the overall service not up to standard, citing issues like slow valet service and occasional rudeness from staff.

In summary, while the parking at Fiesta Americana Reforma is conveniently accessible and the valet service is generally reliable, the high fees and occasional service issues detract from the overall positive experience.

Nightlife
Fiesta Americana Reforma is advantageously situated for those interested in exploring Mexico City's vibrant nightlife. The hotel boasts direct access to Paseo Reforma, a hub for numerous bars, cafes and restaurants. Guests appreciate the central, albeit slightly dated, location which allows for easy and safe night-time excursions. Notable nightlife spots are in close proximity, providing ample opportunities for dining and drinking. The hotel's vicinity to Reforma Avenue adds an array of options for evening entertainment, ensuring a lively and secure experience for visitors.

5 Star
Fiesta Americana Reforma presents an interesting blend of feedback regarding its five-star rating, facilities and services. Many guests praise the hotel for being comfortable, nice and delivering excellent attention with high service standards making it highly recommended for some. The building is described as well-maintained though aged, suggesting that an expectation adjustment may be necessary for those seeking modern luxury.

There are, however, mixed opinions about its five-star status. Some guests feel that the hotel falls short of this rating, suggesting that it should be categorized as a four-star establishment at most. Common points of contention include the need for remodeling, the absence of a complimentary breakfast and the lack of an airport shuttle service which other five-star hotels commonly offer.

While some found the service and overall experience in line with a five-star designation, others were disappointed by the quality of amenities provided, the additional charges for parking and the perceived neglect of certain high-end features. Overall, the hotel delivers a satisfactory experience with pockets of excellent service, though it may not fully meet the luxury standards expected by all travelers.

Business
Fiesta Americana Reforma is a hotel that caters to business travelers with its excellent location in the central business area, making it an ideal spot for business meetings and events. The hotel is well-regarded for its meeting facilities and services, which support productive and comfortable business gatherings. Guests appreciate the comfortable and spacious working spaces, making it easy to work effectively during their stay. The hotel is categorized as a Business Hotel and its functionality for business events and meetings is highly valued. While the valet parking needs improvement, the overall business amenities and services make it a pleasant choice for resting and conducting business. Despite some issues with room cleanliness, guests report receiving good attention from the staff, enhancing their business travel experience.

Accessible
Fiesta Americana Reforma offers a mixed experience in terms of accessibility. On the positive side, the hotel boasts a great entry for disabled individuals and an accessible location for tourists with easy access to various points of interest. The staff provides commendable assistance in accommodation and efforts towards guest access, ensuring a helpful and supportive environment.

However, there are notable drawbacks, particularly for those with mobility challenges. The hotel presents two small sets of stairs that need to be climbed to enter the property, which can complicate access for elderly people or those with mobility issues. Furthermore, the bathrooms are not suitable for individuals with disabilities and the premises are not wheelchair or stroller-friendly. While the hotel covers all basic needs and offers quality service, the physical layout does impose limitations for those requiring better accessibility. Parking costs and availability are also mentioned, but these seem to be standard considerations rather than accessibility-specific concerns.

Luxury
Fiesta Americana Reforma in Mexico City stands out as an excellent luxury option, providing guests high-quality, five-star accommodations. The hotel impresses with its elegant and well-appointed furniture and décor, reflecting its luxurious ambiance. The overall setting is both sophisticated and well-structured, ensuring an inviting atmosphere for all visitors, including those with disabilities.

Guests praise the accessible and brilliantly affordable nature of the hotel, making it an attractive choice for travelers seeking luxury without breaking the bank. Its prime location enhances the experience, allowing easy access to various city attractions. With top-tier facilities and attentive service, Fiesta Americana Reforma portrays a compelling option for a refined stay in Mexico City.


No, Fiesta Americana Reforma doesn't have any pool.

No, a spa isn't available at Fiesta Americana Reforma.

Yes, Fiesta Americana Reforma welcomes dogs.

No, parking facilities aren't available at Fiesta Americana Reforma.

Yes, Fiesta Americana Reforma has a gym.

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