Galeria Plaza Reforma
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Summary of reviewsGaleria Plaza Reforma in Mexico City consistently receives positive reviews for its central location in the vibrant Zona Rosa district. Guests appreciate its proximity to numerous bars, restaurants and tourist attractions like the Angel of Independence and the Anthropological Museum. The area is considered safe and convenient with easy access to public transport and important landmarks such as the American embassy, making it ideal for both leisure and business travelers.
The breakfast at Galeria Plaza Reforma is highly praised for its quality and variety with guests particularly enjoying the fresh fruit, extensive selection of breads, cheeses and customized omelettes. Despite some remarks about the cost and periodic overcrowding, the attentive and efficient service enhances the overall dining experience. Dinner options are also well-received with the onsite restaurant, Almara, noted for its high-quality food despite a somewhat limited menu. Additional dining options and room service further contribute to a satisfying culinary experience.
Guests find the rooms at Galeria Plaza Reforma spacious, clean and comfortable, often highlighting the modern decor and amenities. However, some discrepancies in room quality are noted, such as outdated furniture or noise from external sources. The housekeeping staff ensures daily maintenance and many guests commend the comfortable beds and well-maintained bathrooms.
Cleanliness is a strong point for the hotel, consistently described as impeccable throughout the rooms and common areas. The staff is another significant highlight, frequently praised for their friendly, helpful and professional demeanor. Specific mentions often go to the reception and concierge for their warm and efficient service.
WiFi services receive mixed reviews; while many guests find the connection reliable and suitable for work, others report slow speeds and extra charges for higher-speed internet. The gym and rooftop pool are other notable amenities with the gym being functional yet small and the pool offering great views but sometimes appearing too cold or under maintenance.
Parking, although convenient, incurs additional fees, which some guests find frustrating. Nevertheless, valet service is appreciated for its efficiency. The hotel’s lively surroundings offer excellent nightlife options, though they can contribute to noise disturbances at night, potentially affecting light sleepers.
Overall, Galeria Plaza Reforma is celebrated for its prime location, cleanliness, hospitable staff and extensive dining options, making it a comfortable and convenient choice for visitors to Mexico City.
Categories
The breakfast at Galeria Plaza Reforma is highly praised for its quality and variety with guests particularly enjoying the fresh fruit, extensive selection of breads, cheeses and customized omelettes. Despite some remarks about the cost and periodic overcrowding, the attentive and efficient service enhances the overall dining experience. Dinner options are also well-received with the onsite restaurant, Almara, noted for its high-quality food despite a somewhat limited menu. Additional dining options and room service further contribute to a satisfying culinary experience.
Guests find the rooms at Galeria Plaza Reforma spacious, clean and comfortable, often highlighting the modern decor and amenities. However, some discrepancies in room quality are noted, such as outdated furniture or noise from external sources. The housekeeping staff ensures daily maintenance and many guests commend the comfortable beds and well-maintained bathrooms.
Cleanliness is a strong point for the hotel, consistently described as impeccable throughout the rooms and common areas. The staff is another significant highlight, frequently praised for their friendly, helpful and professional demeanor. Specific mentions often go to the reception and concierge for their warm and efficient service.
WiFi services receive mixed reviews; while many guests find the connection reliable and suitable for work, others report slow speeds and extra charges for higher-speed internet. The gym and rooftop pool are other notable amenities with the gym being functional yet small and the pool offering great views but sometimes appearing too cold or under maintenance.
Parking, although convenient, incurs additional fees, which some guests find frustrating. Nevertheless, valet service is appreciated for its efficiency. The hotel’s lively surroundings offer excellent nightlife options, though they can contribute to noise disturbances at night, potentially affecting light sleepers.
Overall, Galeria Plaza Reforma is celebrated for its prime location, cleanliness, hospitable staff and extensive dining options, making it a comfortable and convenient choice for visitors to Mexico City.
Hotel near Nightlife Spots
Galeria Plaza Reforma is located on Hamburgo street in Zona Rosa, making it a prime location for nightlife. The hotel provides easy access to the area's bars and clubs.
Hotel with Swimming Pool
The Galeria Plaza Reforma features a rooftop pool with city views and a welcoming atmosphere. It provides comfortable accommodations and a convenient location on Reforma Avenue.
Rooftop Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides reliable free Wi-Fi, suitable for both work and leisure. It is located in a vibrant area, making it a practical choice for visitors.
Business Hotel
Galeria Plaza Reforma provides practical business facilities and a central location. It features meeting rooms, business services, and comfortable accommodations for corporate travelers. Its accessibility and amenities make it a convenient option.
Hotel with Parking
While specific parking details are not available, its central location and positive reviews suggest it caters to guests with vehicles. Centric, convenient, staff were very kind and helpful.
Hotel with Gym
This hotel features a functional fitness center with essential equipment for a complete workout. It is easily accessible for all guests.
4-Star Hotel
Located on Reforma, this hotel provides easy access to many attractions. It is known for its quality service and well-equipped rooms, making it a comfortable stay for both business and leisure travelers.
Hotel with Outdoor Pool
This hotel provides a well-maintained outdoor pool, perfect for guests seeking a refreshing escape. The pool area is designed for relaxation, offering a pleasant environment for unwinding after a day of exploring the city.
Hotel with Rooftop Pool
The rooftop pool is praised for its beauty and the spectacular city views it offers. The rooftop pool area is welcoming and great with a fabulous rooftop and a wonderful roof garden and swimming pool. Positive remarks were made about the good drinks available poolside and guests were pleased with the cleanliness of the pool.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
The location of Galeria Plaza Reforma in Mexico City consistently receives high praise from guests, highlighting its convenience and central position. Positioned in the Zona Rosa, the hotel offers proximity to numerous bars, restaurants and tourist attractions such as the Angel of Independence and the Anthropological Museum. The surrounding area is described as safe and vibrant, ideal for both leisure and business travelers.
The hotel is also noted for being a short walk away from important landmarks, including the American embassy and consulate—making it a preferred choice for those with appointments related to visa processing. Public transport options are plentiful, allowing easy access to various parts of the city, including Polanco and Condesa.
Guests appreciate the nearby dining options, which cater to a wide range of tastes and the clean, modern facilities of the hotel itself—such as the rooftop pool offering panoramic city views. With its secure location and breadth of nearby amenities, Galeria Plaza Reforma stands out as a convenient and comfortable base for exploring Mexico City.
The breakfast experience at Galeria Plaza Reforma is generally well-regarded among guests with many highlighting the excellent quality and variety of the options available. The buffet breakfast received numerous praises for being hearty, delicious and well-prepared with a particular emphasis on the fresh fruit, vast selection of breads, cheeses and the availability of customized omelettes. Some guests noted the spectacular and extensive nature of the breakfast buffet, which added significant value to their stay.
Moreover, the breakfast service was frequently described as attentive and efficient, contributing to the overall positive dining experience. Many appreciated the varied breakfast options offered, including continental and buffet styles with some specifically mentioning the quality of food at the hotel's restaurant, Almara.
However, a notable number of guests felt that the breakfast was quite expensive with a few remarking that it wasn't included in their room rate. Some pointed out that for the price charged, the breakfast could offer more variety. There were occasional mentions of the breakfast area being crowded and the service needing improvement, especially during peak times.
Despite some critical feedback regarding cost and variety, the overall sentiment toward breakfast at Galeria Plaza Reforma is positive with many guests enjoying the high standard of food and service provided.
Galeria Plaza Reforma stands out for its diverse dining options that cater to a wide range of tastes. Guests consistently praised the onsite restaurant Almara, describing it as excellent with high-quality offerings, although the menu is somewhat limited. The hotel's various restaurants generally receive high marks for their delicious and varied dishes and diners have enjoyed everything from delightful dinners to superb coffee.
While some reviews mention that the restaurant can be expensive and closes early after 10 PM, the food quality is largely regarded as very good. Guests appreciated the convenience of having multiple dining options on-site and highlighted the good food and service provided by room service as well.
The Mediterranean restaurant and another restaurant on the ground floor have also received positive feedback, contributing to an overall great dining experience at the hotel. Though not all food offerings, such as pizza from room service, were universally liked, the attention to detail and quality at the pool bar and restaurants were noted.
Nearby dining options, including a Korean restaurant, add to the appeal, offering an even greater variety for guests. Despite a few mentions of mediocre food and some dishes not being recommended, the consensus remains that dinner service at Galeria Plaza Reforma is generally very good with many guests finding the food to be delicious and delightful.
Galeria Plaza Reforma presents a blend of spaciousness, cleanliness and comfort in its rooms, appealing to travelers seeking a pleasant stay. Many reviews highlight the large, contemporary and extremely comfortable rooms equipped with all necessary amenities. Daily housekeeping ensures rooms remain tidy, supplying fresh towels every day.
Guests praise the spaciousness and cleanliness of the rooms, often describing them as modern and well-maintained. Comfortable beds and well-equipped bathrooms add to the overall positive experience. Some rooms do feature impressive views, adding to the appeal.
However, it's worth noting that not all rooms are created equal. Some guests reported smaller, outdated and poorly lit rooms with issues such as noisy air conditioning, poor ventilation and inadequate heating. Specific remarks about old room types, non-functional appliances and minor maintenance issues like broken fixtures and missing light bulbs were also mentioned.
Despite these occasional drawbacks, the hotel’s comfortable and spacious rooms, combined with a beneficial location, ultimately provide a fairly satisfying stay for most guests.
The beds at 'Galeria Plaza Reforma' receive a mostly positive reception from guests. The majority describe the beds as very comfortable with some guests emphasizing that they are soft and conducive to good sleep quality. Guests have mentioned that the bedding and pillows add to the overall comfort with many finding them to be of high quality and well-maintained. Cleanliness of the bedding is frequently highlighted with sheets being noted as crisp and clean.
However, there are mixed feelings about the firmness of the mattresses. Some guests appreciate the firmness, describing the beds as firm but comfortable, while others find them too hard or too soft. There are instances where guests found beds either too hard, impacting their sleep quality or too soft, likened to sleeping on a cloud. Despite these differing personal preferences, the consensus leans towards a positive experience with the beds being a strong point for the hotel.
In summary, while there are varying individual preferences regarding mattress firmness, the overall sentiment is that the beds at 'Galeria Plaza Reforma' are a highlight for most guests, providing a comfortable and restful night's sleep.
Galeria Plaza Reforma is praised for upholding commendable cleanliness standards, frequently described as very clean, spotless or super clean by guests. The rooms are consistently noted for being immaculately maintained and spacious, offering comfort and modern amenities. The bathrooms receive high marks for hygiene as well. While the majority of reviews applaud the hotel’s cleanliness, there are some mentions of the occasional oversight, such as cleaning standards not being met at times or specific areas needing more attention. Despite these few instances, the overall perception remains positive with guests appreciating the tidy and clean facilities, attentive cleaning staff and the general upkeep of the property.
The reviews of Galeria Plaza Reforma highlight an exceptional experience regarding the hotel's staff. The majority of guests were thoroughly impressed by the team's friendliness, helpfulness and professionalism. Words like "friendly," "attentive," "kind," and "helpful" were frequently used to describe interactions with everyone from the reception to the concierge. Many noted specific members who went out of their way to ensure a satisfying stay with standout mentions of being made to feel special and at home. The concierge service, in particular, received accolades for its assistance with tours and local tips.
Moreover, the staff’s efficiency and courteous demeanor were repeatedly appreciated, contributing to a warm and welcoming atmosphere throughout the hotel. Their ability to respond promptly to queries and needs was also noted, enhancing the overall guest experience. However, some reviews did mention occasional lapses, such as some staff's inconsistent English proficiency and sporadic unprofessional behavior, particularly in the reception area. Despite these minor drawbacks, the consensus remains overwhelmingly positive with guests frequently highlighting the attentive and patient nature of the hotel's team.
In summary, the staff at Galeria Plaza Reforma significantly contribute to the hotel's positive reputation, offering exceptional service that leaves a lasting impression on its guests.
Galeria Plaza Reforma receives mixed reviews concerning its WiFi services with many guests praising the hotel's internet connection while others experienced issues. Positive feedback highlights that the WiFi is generally reliable with good, strong connections in the rooms making it suitable for work. Some guests mention the WiFi is amazingly fast or steady, which is ideal for most online activities. However, there are mentions of the need for better WiFi with occasional reports of slow speeds and limited bandwidth. A few guests were dissatisfied with the extra charges for higher-speed internet and noted that free WiFi is widespread in the city. On the flip side, there were some negative experiences, such as poor connection quality and unusable internet at times. Overall, while some guests find the WiFi satisfactory, others feel there's room for improvement in the hotel's internet services.
The gym at Galeria Plaza Reforma receives mixed feedback from guests. Many guests find the gym to be well-maintained, sufficient for their needs and equipped with everything necessary. The gym's location at the terrace provides a great view across the city, which some guests appreciate. Additionally, the facility is open all the time, providing flexibility for visitors with varied schedules.
However, several reviewers mention that the gym is incredibly small and the equipment is either old or limited. Some guests also report that the gym can become quite crowded and smelly, which diminishes the overall experience. Despite these drawbacks, the gym and the rooftop area are often praised for their amenities, such as the adjacent pool, which enhances the guests' workout experience.
While improvements are suggested in terms of space, equipment and security, the gym at Galeria Plaza Reforma serves as a functional space for many guests during their stay, contributing positively to their overall experience at the hotel.
The rooftop pool at Galeria Plaza Reforma receives a mixed bag of feedback from guests. Many highlight the pool as amazing, lovely and fantastic with beautiful, relaxing surroundings and well-maintained cleanliness. It's often described as a great place to relax, offering fantastic views and good bar services. Guests appreciate the pleasant temperature of the water and the overall cleanliness of the pool area.
However, several reviews noted that the pool could be larger and that the rooftop pool, while nice, was on the smaller side. There are frequent mentions of the pool being cold and shallow with some guests feeling it could benefit from heating. Maintenance issues were occasionally pointed out and some guests mentioned the pool was not usable or accessible due to construction or private events.
Despite a few negatives, the pool area, particularly the rooftop, is often recommended for its stunning views and as a relaxing spot to unwind. The gym alongside the pool also receives positive comments for being well-equipped. Overall, while some aspects could be improved, the rooftop pool is a valued feature of the hotel.
The parking situation at Galeria Plaza Reforma garners varied feedback from guests. While the parking lot is noted for its convenience and easy accessibility, attendees have pointed out that parking is not included in the room price and incurs an additional fee of approximately $19 to $140 MXN per day. Some guests expressed frustration over the extra charges, especially when they believed parking was included in the accommodation rates. Valet parking is appreciated for its speed, though some found the service could benefit from reduced waiting times. Additionally, the cost of parking nearby was found to be on the higher side. Despite these concerns, many guests found the overall service at the hotel to be excellent and enjoyed the proximity to various restaurants.
The Galeria Plaza Reforma boasts a prime location in a vibrant area rich with nightlife options. It's surrounded by numerous bars, clubs and restaurants, making it an excellent choice for those looking to immerse themselves in the local entertainment scene. The hotel's proximity to the bustling Zona Rosa area is a plus for visitors seeking a lively atmosphere and a diverse array of gay bars.
The hotel itself is noted for its modern and clean facilities, offering contemporary rooms and sleek hallways. However, this advantageous location comes with a significant downside. Noise from nearby nightclubs and bars often spills into the hotel, making it difficult to sleep, particularly on weekends. Guests have reported issues with loud music, traffic and street noise persisting late into the night and early morning.
Despite the excellent nightlife and the hotel's clean, modern aesthetic, prospective guests should be prepared for a potentially noisy environment, especially if staying over the weekend or close to popular nightlife spots. Those seeking a quieter experience might need to make arrangements or consider alternatives.
Galeria Plaza Reforma stands out for its comfort and security, making it a solid choice for visitors to Mexico City. Despite being described as a no-frills hotel, many guests find it luxurious, clean and comfortable. The facilities are praised for being new and well-maintained, enhancing the overall experience. Visitors frequently commend the hotel for its good value for money, especially at the four-star level, highlighting it as a very good option for staying in the city.
The rooms are noted for their comfort and cleanliness is consistently pointed out as a strong suit. The friendly and attentive staff add to the welcoming atmosphere, ensuring a pleasant stay for guests. The hotel's incredible location further heightens its appeal, making it convenient for exploring Mexico City.
While there are mixed feelings about the hotel's four-star rating with some guests arguing it does not meet the standard and others feeling it exceeded their expectations, the overall sentiment remains positive. The price-quality ratio is frequently mentioned as a significant advantage, alongside amenities such as paid valet parking. Despite some critiques about the need for updates and instances of mismanagement, the hotel generally delivers a satisfying experience with its clean facilities and excellent location.
Galeria Plaza Reforma is well-regarded among business travelers for its dedicated facilities and strategic setup for executive needs. The hotel's business orientation is apparent, offering a value that aligns well with business activities. Guests appreciated the business center, despite it undergoing renovations and noted that business services were top-notch and conducive to productivity.
The hotel features specialized areas such as the business floor, Club Brisas and an executive lounge, providing conveniences like complimentary food and drinks. The variety and quantity at the business lounge improved following management feedback, enhancing the experience during breakfast and happy hour. Staff members, particularly individuals like Itzel, received praise for their helpfulness and friendly demeanor, contributing to a welcoming atmosphere.
Despite some rooms and facilities feeling a bit dated, the location was highlighted as a major advantage, ideally situated for business meetings and transfers. The hotel's commitment to guest comfort and the convenience of business travel is evident, making it a strong contender for those visiting Mexico City for work. While the lounge was temporarily closed due to COVID-19, overall, the hotel maintains its reputation as a reliable and convenient spot for business stays.
The Galeria Plaza Reforma's rooftop pool is frequently praised for its beauty and the spectacular city views it offers. Guests describe the rooftop pool area as welcoming and great with many appreciating the new terrace. The rooftop itself is noted as fabulous with various reviews highlighting its overall appeal, including a wonderful roof garden and swimming pool. Positive remarks were made about the good drinks available poolside and guests were pleased with the cleanliness of the pool. The gym nearby is also appreciated. While some mentioned noise from work going on at the rooftop, limited access due to private events and that the pool is not very deep, these aspects did not overshadow the overall satisfaction. The attention from the cleaning staff and the reliable WiFi connection further enhance the guest experience.
The outdoor pool at Galeria Plaza Reforma receives high marks from guests who appreciate its clean and well-maintained condition. Many describe the pool area as excellent and fabulous, making it a standout feature of the hotel. The pool terrace, in particular, is praised for being spectacular, offering a great space to relax on sunny mornings. The rooftop location adds an extra layer of appeal, providing a scenic backdrop for swimmers.
However, some guests mentioned that the pool water can be on the colder side and the access hours are somewhat limited. A few found the pool to be smaller than expected. Despite these minor drawbacks, the pool remains a highly valued amenity, particularly noted for its cleanliness and the overall delightful ambiance it provides.
While the pool area is excellent, there were a couple of complaints regarding service and safety. For instance, one guest noted the unfriendly demeanor of the staff handling poolside drinks and another mentioned a slippery area next to the gym on a rainy day, which led to a fall.
Overall, the outdoor pool at Galeria Plaza Reforma offers a relaxing and visually appealing spot for guests, making it a highlight of their stay despite a few areas for improvement.
Galeria Plaza Reforma is praised for its fine and central location, making it an ideal spot for a romantic getaway. The hotel boasts a very romantic ambiance, emphasized by its pleasant facilities and impeccable service. Guests appreciate the excellent attention and cocktails at the pool bar, as well as the good food served at the hotel's restaurant. The concierges are described as always attentive, ensuring that guests' needs are met. Although there was some noise disruption noted on a Friday night, which affected sleep despite the use of earplugs, other aspects of the stay, such as the special touches for honeymooners, were highly appreciated. Guests reported receiving a meticulously prepared room with flowers, which left a lasting impression. For those seeking a romantic experience, Galeria Plaza Reforma comes well-recommended, thanks in part to its excellent customer service and overall enchanting atmosphere.
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Location
The hotel is also noted for being a short walk away from important landmarks, including the American embassy and consulate—making it a preferred choice for those with appointments related to visa processing. Public transport options are plentiful, allowing easy access to various parts of the city, including Polanco and Condesa.
Guests appreciate the nearby dining options, which cater to a wide range of tastes and the clean, modern facilities of the hotel itself—such as the rooftop pool offering panoramic city views. With its secure location and breadth of nearby amenities, Galeria Plaza Reforma stands out as a convenient and comfortable base for exploring Mexico City.
Breakfast
Moreover, the breakfast service was frequently described as attentive and efficient, contributing to the overall positive dining experience. Many appreciated the varied breakfast options offered, including continental and buffet styles with some specifically mentioning the quality of food at the hotel's restaurant, Almara.
However, a notable number of guests felt that the breakfast was quite expensive with a few remarking that it wasn't included in their room rate. Some pointed out that for the price charged, the breakfast could offer more variety. There were occasional mentions of the breakfast area being crowded and the service needing improvement, especially during peak times.
Despite some critical feedback regarding cost and variety, the overall sentiment toward breakfast at Galeria Plaza Reforma is positive with many guests enjoying the high standard of food and service provided.
Dinner
While some reviews mention that the restaurant can be expensive and closes early after 10 PM, the food quality is largely regarded as very good. Guests appreciated the convenience of having multiple dining options on-site and highlighted the good food and service provided by room service as well.
The Mediterranean restaurant and another restaurant on the ground floor have also received positive feedback, contributing to an overall great dining experience at the hotel. Though not all food offerings, such as pizza from room service, were universally liked, the attention to detail and quality at the pool bar and restaurants were noted.
Nearby dining options, including a Korean restaurant, add to the appeal, offering an even greater variety for guests. Despite a few mentions of mediocre food and some dishes not being recommended, the consensus remains that dinner service at Galeria Plaza Reforma is generally very good with many guests finding the food to be delicious and delightful.
Rooms
Guests praise the spaciousness and cleanliness of the rooms, often describing them as modern and well-maintained. Comfortable beds and well-equipped bathrooms add to the overall positive experience. Some rooms do feature impressive views, adding to the appeal.
However, it's worth noting that not all rooms are created equal. Some guests reported smaller, outdated and poorly lit rooms with issues such as noisy air conditioning, poor ventilation and inadequate heating. Specific remarks about old room types, non-functional appliances and minor maintenance issues like broken fixtures and missing light bulbs were also mentioned.
Despite these occasional drawbacks, the hotel’s comfortable and spacious rooms, combined with a beneficial location, ultimately provide a fairly satisfying stay for most guests.
Beds
However, there are mixed feelings about the firmness of the mattresses. Some guests appreciate the firmness, describing the beds as firm but comfortable, while others find them too hard or too soft. There are instances where guests found beds either too hard, impacting their sleep quality or too soft, likened to sleeping on a cloud. Despite these differing personal preferences, the consensus leans towards a positive experience with the beds being a strong point for the hotel.
In summary, while there are varying individual preferences regarding mattress firmness, the overall sentiment is that the beds at 'Galeria Plaza Reforma' are a highlight for most guests, providing a comfortable and restful night's sleep.
Cleanliness
Staff
Moreover, the staff’s efficiency and courteous demeanor were repeatedly appreciated, contributing to a warm and welcoming atmosphere throughout the hotel. Their ability to respond promptly to queries and needs was also noted, enhancing the overall guest experience. However, some reviews did mention occasional lapses, such as some staff's inconsistent English proficiency and sporadic unprofessional behavior, particularly in the reception area. Despite these minor drawbacks, the consensus remains overwhelmingly positive with guests frequently highlighting the attentive and patient nature of the hotel's team.
In summary, the staff at Galeria Plaza Reforma significantly contribute to the hotel's positive reputation, offering exceptional service that leaves a lasting impression on its guests.
Wi-Fi
Gym
However, several reviewers mention that the gym is incredibly small and the equipment is either old or limited. Some guests also report that the gym can become quite crowded and smelly, which diminishes the overall experience. Despite these drawbacks, the gym and the rooftop area are often praised for their amenities, such as the adjacent pool, which enhances the guests' workout experience.
While improvements are suggested in terms of space, equipment and security, the gym at Galeria Plaza Reforma serves as a functional space for many guests during their stay, contributing positively to their overall experience at the hotel.
Pool
However, several reviews noted that the pool could be larger and that the rooftop pool, while nice, was on the smaller side. There are frequent mentions of the pool being cold and shallow with some guests feeling it could benefit from heating. Maintenance issues were occasionally pointed out and some guests mentioned the pool was not usable or accessible due to construction or private events.
Despite a few negatives, the pool area, particularly the rooftop, is often recommended for its stunning views and as a relaxing spot to unwind. The gym alongside the pool also receives positive comments for being well-equipped. Overall, while some aspects could be improved, the rooftop pool is a valued feature of the hotel.
Parking
Nightlife
The hotel itself is noted for its modern and clean facilities, offering contemporary rooms and sleek hallways. However, this advantageous location comes with a significant downside. Noise from nearby nightclubs and bars often spills into the hotel, making it difficult to sleep, particularly on weekends. Guests have reported issues with loud music, traffic and street noise persisting late into the night and early morning.
Despite the excellent nightlife and the hotel's clean, modern aesthetic, prospective guests should be prepared for a potentially noisy environment, especially if staying over the weekend or close to popular nightlife spots. Those seeking a quieter experience might need to make arrangements or consider alternatives.
4 Star
The rooms are noted for their comfort and cleanliness is consistently pointed out as a strong suit. The friendly and attentive staff add to the welcoming atmosphere, ensuring a pleasant stay for guests. The hotel's incredible location further heightens its appeal, making it convenient for exploring Mexico City.
While there are mixed feelings about the hotel's four-star rating with some guests arguing it does not meet the standard and others feeling it exceeded their expectations, the overall sentiment remains positive. The price-quality ratio is frequently mentioned as a significant advantage, alongside amenities such as paid valet parking. Despite some critiques about the need for updates and instances of mismanagement, the hotel generally delivers a satisfying experience with its clean facilities and excellent location.
Business
The hotel features specialized areas such as the business floor, Club Brisas and an executive lounge, providing conveniences like complimentary food and drinks. The variety and quantity at the business lounge improved following management feedback, enhancing the experience during breakfast and happy hour. Staff members, particularly individuals like Itzel, received praise for their helpfulness and friendly demeanor, contributing to a welcoming atmosphere.
Despite some rooms and facilities feeling a bit dated, the location was highlighted as a major advantage, ideally situated for business meetings and transfers. The hotel's commitment to guest comfort and the convenience of business travel is evident, making it a strong contender for those visiting Mexico City for work. While the lounge was temporarily closed due to COVID-19, overall, the hotel maintains its reputation as a reliable and convenient spot for business stays.
Rooftop Pool
Outdoor Pool
However, some guests mentioned that the pool water can be on the colder side and the access hours are somewhat limited. A few found the pool to be smaller than expected. Despite these minor drawbacks, the pool remains a highly valued amenity, particularly noted for its cleanliness and the overall delightful ambiance it provides.
While the pool area is excellent, there were a couple of complaints regarding service and safety. For instance, one guest noted the unfriendly demeanor of the staff handling poolside drinks and another mentioned a slippery area next to the gym on a rainy day, which led to a fall.
Overall, the outdoor pool at Galeria Plaza Reforma offers a relaxing and visually appealing spot for guests, making it a highlight of their stay despite a few areas for improvement.
Romantic
Yes, Galeria Plaza Reforma has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Galeria Plaza Reforma.
No, Galeria Plaza Reforma doesn't allow dogs.
Yes, parking facilities are available at Galeria Plaza Reforma.
Yes, Galeria Plaza Reforma has a gym.
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