Holiday Inn Mexico Zona Centro by IHG

Mexico City 19.44241200, -99.15526200 , Mariano Azuela, 12 Colonia Santa Maria La Rivera (Show on Map)
8.7
Very Good


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Summary of reviewsThe Holiday Inn Buenavista by IHG in Mexico City offers an exemplary stay, highlighted by its strategic location and exceptional amenities. Situated conveniently near metro stations, guests enjoy easy access to the city's historic center and other attractions. This makes it a perfect choice for both business and leisure travelers, with the safety and tranquility of the neighborhood contributing to an ideal stay.

Breakfast at the hotel is often described as outstanding, with a diverse and high-quality buffet that includes local Mexican cuisine and freshly made eggs, delighting guests with both variety and quality. Dinner offerings, while noted for a limited menu, are praised for their taste and presentation, further enhanced by the restaurant's cleanliness and attentive service.

The guest rooms are a notable highlight, celebrated for their comfort, spaciousness, and modern design. Guests consistently mention the excellent beds and bedding, alongside high standards of cleanliness maintained throughout the hotel, from rooms to common areas. The attentive staff provide exceptional service, particularly in the restaurant, ensuring guests feel welcomed and well cared for.

Recreational facilities, including a well-equipped gym and a rooftop pool with city views, further enhance the guest experience. The pool, jacuzzi, and corresponding areas provide an inviting escape, highly appreciated especially by families. While parking incurs an additional fee, the convenience and security offered are considered significant.

Guests also commend the quality of the Wi-Fi, particularly in common areas, along with minor improvements needed to streamline access. The overall family-friendly environment and spacious rooms make it an attractive option for families exploring Mexico City. Despite some operational hiccups, such as noisy air conditioning and room key difficulties, the Holiday Inn Buenavista by IHG stands out for its blend of comfort, service, and strategic location.
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Categories
Family Friendly Hotel
This Holiday Inn provides convenient access to Buenavista and offers family-friendly amenities. Its location near transportation hubs makes it easy to explore Mexico City.

Hotel with Swimming Pool
This Holiday Inn offers an outdoor pool. The pool provides a standard amenity for guests looking to relax and unwind.

  Heated Pool    Pool Lap Lanes    Outdoor Pool  


Business Hotel
This Holiday Inn offers essential business facilities and a convenient location near Buenavista. It includes meeting rooms, business services, and comfortable accommodations for business travelers. Its affordability and practicality make it a suitable choice.

Hotel with Gym
This hotel offers a fitness center with cardio equipment and free weights. It provides a convenient option for guests looking to stay active during their stay.

Hotel with Outdoor Pool
This hotel is equipped with an outdoor pool. This facility offers guests a dedicated space for leisure and swimming during their stay.

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Heated Pool

Room Types
Standard Room This room features air conditioning, safety box, flat-screen cable TV and a private bathroom with free toiletries and hairdryer. Bed type and smoking preferences are subject to availability and cannot be guaranteed.

Standard King Room This room with contemporary décor offers 1 king-size bed, free wired and wireless, a 32-inch flat-screen TV, work desk, ergonomic chair and a private bathroom with hairdryer and free toiletries.

Standard King Room - Accessible This disability-access room with contemporary décor offers 1 king-size bed, complimentary wired and wireless internet, 32-inch flat-screen TV and a work desk with ergonomic chair and a private bathroom with shower, hairdryer and free toiletries.

Premium Room with Two King Beds Non-smoking room with two king size beds, with wired and wireless high-speed internet, flat-screen 40-inch TV, work desk with ergonomic chair and a shower with bath.

Double Room This smoking, spacious room with contemporary décor offers 2 king-size beds, complimentary wired and wireless internet, 40-inch flat-screen TV and a work desk with ergonomic chair and a private bathroom with shower, hairdryer and free toiletries.

Standard Room with Two Queen Beds This non-smoking, spacious room with contemporary décor offers 2 queen-size beds, complimentary wired and wireless internet, 32-inch flat-screen TV and a work desk with ergonomic chair and a private bathroom with shower, hairdryer and free toiletries.

Standard Room with Two Queen Beds This smoking, spacious room with contemporary décor offers 2 queen-size beds, complimentary wired and wireless internet, 40-inch flat-screen TV and a work desk with ergonomic chair and a private bathroom with shower, hairdryer and free toiletries.

Premium King Room This spacious suite with contemporary décor offers 1 king-size bed, complimentary wired and wireless internet, 40-inch flat-screen TV and a work desk with ergonomic chair and a private bathroom with shower, hairdryer and free toiletries. It has a separate living area and a balcony. Premium Services: Separate check-In area.

Premium Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a private entrance, soundproof walls, a coffee machine, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
8.7
Very Good
Location
The Holiday Inn Buenavista by IHG in Mexico City boasts an excellent and highly convenient location that caters well to both business and leisure travelers. Positioned close to metro stations, guests find it easy to explore the city's historic center and other key attractions. The neighborhood, though more residential and not overly upscale, offers safety and quietness, making it suitable for both short and extended stays. Nearby, multiple shopping centers, restaurants, and transportation options enhance its attractiveness. Guests appreciate the proximity to Reforma and major tourist sites, together with easy access to supermarkets and convenience stores. Overall, the location serves as a strategic base for accessing various parts of the city, complemented by a modern and comfortable hotel environment.

Breakfast
The breakfast experience at Holiday Inn Buenavista by IHG receives high praise from guests, who frequently describe it as excellent, wonderful, and outstanding. The breakfast buffet stands out, offering ample diversity and quality, ranging from savory and sweet selections to freshly made egg dishes. Many guests appreciate the variety of local Mexican cuisine available, although some note a desire for more international options, particularly chicken-based dishes.

Despite occasional mentions of high prices, the delicious and well-prepared offerings seem to justify the cost for most guests. The buffet is often highlighted for its generous selection and quality ingredients, with fresh fruit juices receiving special commendation. The attentive, friendly service from staff further enhances the dining experience, contributing to guests' satisfaction.

While some guests express concerns about buffet-style service during pandemic times and others wish for the breakfast to be included in the room rate, the substantial options and consistently high quality of the food generally outweigh these minor issues. Featuring one of the best breakfast experiences guests have had at a hotel, the Holiday Inn Buenavista's breakfast is a memorable part of their stay.

Dinner
Holiday Inn Buenavista by IHG receives positive feedback for its dining experience, especially for dinner. Despite some guests noting a limited variety on the menu, the quality of the dishes is generally appreciated, with many describing the food as delicious and the restaurant as fantastic. The menu features good options with high-quality ingredients, offering value for money. Service and food preparations are also commended, contributing to an overall enjoyable dining experience. While a few guests felt the food could improve, the cleanliness and location of the restaurant enhance the positive impressions. The restaurant is highlighted for its excellence, especially during brunch sessions. Overall, it offers a rewarding culinary experience characterized by good food and attentive service.

Rooms
The rooms at the Holiday Inn Buenavista by IHG receive praise for their exceptional comfort, cleanliness, and modern design. Guests frequently highlight the spaciousness and well-thought-out distribution of the rooms, noting that they provide a pleasant and tranquil environment ideal for rest. Beds, often a focal point of comfort, are described as large and very comfortable, with good mattresses and bedding enhancing the restful experience. Cleanliness is consistently commended, with the hotel maintaining spotless facilities and a stringent adherence to hygiene protocols.

Despite these positive aspects, some reviews note that the air conditioning can be noisy, and a few comments mention rooms being smaller than expected or lacking natural light. However, these factors seem to be outweighed by the overall satisfaction with the room size, comfort, and the attentiveness of the friendly staff. The bathrooms are also appreciated for their space and functionality, contributing to a comfortable stay. Throughout the hotel, modern and clean facilities reinforce the positive guest experience. In summary, the blend of spacious, clean, and well-furnished rooms with commendable customer service makes for a very comfortable and pleasant stay at this hotel.

Beds
The Holiday Inn Buenavista by IHG consistently receives praise for the comfort of its beds and rooms. Guests find the beds to be very comfortable, often describing them as super comfy, a key highlight of their stay. Many reviews emphasize the excellence of both the beds and pillows, often noting the spaciousness and perfect balance offered by the bedding. The sheets and overall bedding comfort are also frequently mentioned as some of the best encountered.

While there are occasional mentions of worn-out mattresses, the predominant sentiment among guests is that the beds and pillows significantly contribute to a restful experience. Guests appreciate the inclusion of multiple pillows per bed, and even though a few find them less comfortable than desired, most reviews underscore their satisfaction with the overall sleeping arrangements. Additionally, the rooms themselves are noted for their comfort, quietness, and effective air conditioning, making for a serene retreat. The combination of two queen beds per room is highlighted as a distinct advantage, adding to the overall positive experience of staying at the hotel.

Cleanliness
Holiday Inn Buenavista by IHG stands out for its impeccable cleanliness and exceptional service. Guests frequently commend the hotel for maintaining super clean restrooms, rooms, and common areas. The cleaning staff are noted for their efficiency and friendliness, ensuring rooms are thoroughly cleaned and well-organized. The modern facilities, including spacious and clean bathrooms, add to the comfort of the stay. The hotel is not only clean but also praised for its excellent amenities, such as a well-equipped gym and a plentiful breakfast buffet. With attentive and polite staff, the property offers a welcoming and organized atmosphere. The overall cleanliness, paired with the comfort of clean beds and linens, presents a consistently pleasant experience for guests, making it a top choice for those seeking quality service in a modern and tidy setting.

Staff
At Holiday Inn Buenavista by IHG, guests consistently praise the hotel staff for their friendliness, attentiveness, and professionalism. Particularly in the restaurant area, the service is noted for being exceptional, with waiters providing excellent dining experiences and making diners feel at home. Many specific staff members have been highlighted for their outstanding service, such as the bellboy Angel, who is consistently described as a great asset, offering valuable tips and being very accommodating with luggage and room guidance.

Despite some concerns about language barriers and a less proactive approach from certain staff members, the overall impression is that the majority of the team are service-oriented, with numerous mentions of staff going above and beyond to make guests comfortable. Front desk staff, in particular, are often commended for their attentiveness and willingness to assist guests with various needs.

The hotel's hospitality extends beyond individual interactions, offering a welcoming atmosphere throughout, from the check-in experience to dining in their restaurant. The professionalism and courteous demeanor of employees contribute to a pleasant stay, with multiple guests mentioning how they felt right at home due to the staff's warm approach. As such, Holiday Inn Buenavista by IHG proves to be a location where guest service is highly valued, leading many to express intentions of returning for future visits.

Wi-Fi
The Holiday Inn Buenavista by IHG offers generally positive experiences with its Wi-Fi service. Many guests found the Wi-Fi to be good for work, well-functioning, and in some cases, excellent, especially in common areas. Others appreciated the very good internet quality, noting a satisfying experience overall. However, some reviews pointed out the lack of free Wi-Fi in rooms and occasional slow speeds in certain areas. Additionally, accessing the Wi-Fi could be streamlined for better user convenience. Despite these minor drawbacks, the hotel's friendly staff, spacious rooms, and comfortable facilities contribute to a welcoming atmosphere, making it a reliable choice for both leisure and business travelers.

Gym
The gym at the Holiday Inn Buenavista by IHG consistently receives high praise from its guests. It is described as exceptionally well-equipped with a wide array of machines suitable for all kinds of workout routines, making it one of the best hotel gyms many reviewers have ever encountered. The fitness center, located on the fifth floor, is highlighted as both impressive and extensive, offering excellent facilities that are well-maintained and not too crowded despite being shared with local members. Access to this top-notch facility is free for hotel guests, adding to its appeal. Additionally, the gym is complemented by a rooftop pool and sun area, further enhancing the overall fitness experience. While some guests mentioned issues with air conditioning making it stuffy, the gym and pool facilities still stand out as a highlight for those seeking a comprehensive fitness environment during their stay.

Pool
The pool at Holiday Inn Buenavista by IHG receives high praise from guests, who describe it as excellent, super nice, and divine. Located on the fifth-floor rooftop, the pool offers a pleasant experience with warm water and scenic city views, providing a perfect escape in the bustling metropolis. Although small in size, the outdoor pool is complemented by a jacuzzi, making it a 10-point feature in the hotel's amenities. The poolside area is lovely for relaxing, and the heated water ensures comfort throughout the day. Guests appreciate the extended pool hours that allow for late-night swims until 11 PM.

In terms of amenities, the pool, gym, and sports activity room are top-notch, adding to the hotel's modern and inviting atmosphere. While the pool is not exclusive to hotel guests due to shared access with a gym club, this does not detract from its overall appeal; some mention the requirement of a swim cap for use. Despite occasional high chlorine levels and a minor cleanliness issue, guests still highlight the pool as one of the best features of the hotel.

The hotel's excellent location makes pool access easy, with nearby restaurants, shops, and a mall within walking distance. The amenities are well-maintained, and the staff generally provide good service. Overall, the pool and its surrounding facilities contribute significantly to the positive guest experience at Holiday Inn Buenavista by IHG, encouraging many to consider returning.

Parking
The Holiday Inn Buenavista by IHG is a hotel praised for its beautiful property and spacious, comfortable rooms that offer a quiet retreat. Guests consistently highlight the friendly staff and quality service, which add to the hotel's appeal. However, parking is a point of contention. While the parking garage is noted as a great addition, guests report that it is not free, with a daily charge of 70 pesos—a cost seen as reasonable given the area's security. Despite some difficulties maneuvering within the small, complicated parking lot, many feel the benefit of having dedicated parking is significant. On the less positive side, guests experience inconvenience with room access cards occasionally needing reactivation, which can detract from the overall ease of stay. While there are some operational hiccups, the consensus is that the hotel provides a generally positive experience, albeit with some minor inconveniences related to parking and room accessibility.

Family
Holiday Inn Buenavista by IHG is recommended for families seeking a safe and relaxing experience in Mexico City. The hotel boasts spacious rooms with extra-large beds, providing comfort and a suitable environment for family stays. Guests appreciate the hotel's rooftop pool, which is a highlight, especially enjoyed by children. The friendly staff and management offer a warm and inviting atmosphere, ensuring a comfortable stay. The surrounding area is peaceful, ideal for leisurely walks, reinforcing the family's sense of security. While the hotel excels in providing a family-friendly environment, some guests suggest exploring dining options beyond the hotel for better value. Overall, its excellent location and reasonable room service make it a go-to choice for families visiting Mexico City.

4 Star
Holiday Inn Buenavista by IHG offers an excellent experience for travelers seeking comfort and quality in their stay. The modern and clean facilities provide a welcoming atmosphere, with spacious rooms that ensure a restful night. The attentive housekeeping and front desk staff enhance the guest experience by maintaining a well-tended environment and providing outstanding service.

Situated in a prime location, the hotel stands out for its safety and convenience, making it highly recommended for families. Guests appreciate the calm ambiance and the excellent condition of the rooms, which contribute to a superb lodging experience. Despite some issues with the restaurant service and language barriers, the overall quality of amenities and polite staff lends the hotel a respectable reputation.

With a notably high level of cleanliness and impressive facilities, the Holiday Inn Buenavista succeeds in delivering a very comfortable visit. The exceptional service and lovely property make it a top choice for many guests, who often express a desire to return.


Yes, Holiday Inn Mexico Zona Centro by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Holiday Inn Mexico Zona Centro by IHG.

No, Holiday Inn Mexico Zona Centro by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Mexico Zona Centro by IHG.

Yes, Holiday Inn Mexico Zona Centro by IHG has a gym.

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