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Grand Fiesta Americana Chapultepec

Mexico City , Hotel Mariano Escobedo 756 Colonia Anzures (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Fiesta Americana Chapultepec hotel in Mexico City is highly recommended by guests for its excellent location, friendly staff and exceptional facilities. Guests praise the spacious and comfortable rooms, many of which offer stunning views of Chapultepec Park and castle. The hotel's breakfast buffet is also highly regarded, offering a wide variety of high-quality food options. Guests appreciate the excellent level of cleanliness throughout the hotel with modern facilities and quality hygiene products. The hotel's staff receive overwhelming praise for their friendliness, helpfulness and attentiveness. Additionally, the beds are highly rated for their optimal quality and comfort, guaranteeing a good night's rest. Although there were some minor issues mentioned in some reviews, the majority of guests highly recommended the Grand Fiesta Americana Chapultepec as an ideal five-star hotel for exploring Mexico City.
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Hotel with EV Charging Stations,

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking,

EV charging stations

Accessible Hotel

Hotel with Gym,

5-Star Hotel

Room Types

Deluxe Double Room This luxurious and spacious room comes with 2 double beds and a free bottle of water per person, per night. It features a coffee maker, 42-inch plasma TV and an iHome, a safe and a minibar. The bathroom includes a hairdryer, iron and slippers.

Deluxe Double Room with Park View This luxurious and spacious room has views of Chapultepec Park and comes with 2 double beds and a free bottle of water per person, per night. It features a coffee maker, 42-inch plasma TV and an iHome, a safe and a minibar. The bathroom includes a hairdryer, iron and slippers.

Deluxe King Room This luxurious and spacious room comes with 1 king-size bed and a free bottle of water per person, per night. It features a coffee maker, 42-inch plasma TV and an iHome, a safe and a minibar. The bathroom includes a hairdryer, iron and slippers.

Deluxe King Room with Park View This luxurious and spacious room has views of Chapultepec Park and comes with 1 king-size bed and a free bottle of water per person, per night. It features a coffee maker, 42-inch plasma TV and an iHome, a safe and a minibar. The bathroom includes a hairdryer, iron and slippers.

Fiesta Club Double Room This room features air conditioning, a desk, minibar, and cable or satellite TV. The bathroom has bath or shower and hairdryer.

Fiesta Club King Room This room features air conditioning, a desk, minibar, and cable or satellite TV. The bathroom has bath or shower and hairdryer.

Fiesta Club 1 King Park View The spacious double room features air conditioning, a tea and coffee maker and city views. The unit has 1 bed.

Fiesta Club 2 Double Park View The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Junior Suite 1 King This suite features a TV. The unit has 1 bed.

About Grand Fiesta Americana Chapultepec

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Guest Reviews

9.1

Excellent

Location

Grand Fiesta Americana Chapultepec is the ideal place to stay while exploring Mexico City, according to recent guest reviews. The hotel boasts an excellent location, in close proximity to several museums, parks and upscale restaurants. Guests can enjoy spectacular views of Chapultepec Park from their rooms, which are described as spacious and comfortable. The hotel's staff is also highly praised for their attentiveness and dedication to providing a great guest experience. Additionally, the location is convenient for travelers, as it's near a metro stop and provides easy access to other parts of the city. Overall, guests highly recommend this hotel for its perfect location, excellent amenities, friendly staff and delicious food.

Breakfast

The Grand Fiesta Americana Chapultepec hotel has a great reputation when it comes to their breakfast. Many guests have left praising reviews about the buffet, which offers a truly awesome selection with a wide variety of options to choose from. The quality of the food is out of this world and the happy hour food in the club lounge was generous enough it be a light dinner. Vegan guests were pleased to find good menu options and the fruit was delicious. For those who booked the inclusive rate, breakfast was included and offered excellent choices. However, a few guests reported logistical issues where they were not given breakfast or errors occurred in the billing. A few negative reviews noted the staff's coldness and the need to pay an extra tip for a buffet breakfast, but overall, guests were happy with the quality of the breakfast and the fantastic selection.

Rooms

The rooms at Grand Fiesta Americana Chapultepec have received overwhelming praise from guests with many commenting on the spaciousness and comfort of the accommodations. The views of the Chapultepec park and castle from the rooms are stunning and some guests particularly enjoyed the lounge on the 16th floor with its panoramic views. The cleanliness and modernity of the rooms were also recurring points of praise with many guests noting the luxurious touch and good size of the accommodations. Beds were comfortable and well-appointed and some guests noted that the club room upgrade was worth the extra cost. Overall, the rooms provided an exceptional experience for guests with only a few minor issues mentioned regarding service and amenities.

Beds

Grand Fiesta Americana Chapultepec is a hotel that truly understands the importance of a good night's sleep. Countless guests have raved about the comfort of the beds and bedding with phrases like "comfortable beds," "extremely comfortable," "nice comfortable beds," and "great beds" appearing repeatedly in guest reviews. Others have specifically praised the "optimal quality of the beds and sheets" and described the beds as "spectacular," "super comfortable," and "excellent for rest." Room size is also a plus with one guest remarking that "the room was huge, the bed also." Although there are a couple of less positive reviews that mention the beds being too small or too firm, overall, guests seem to agree that the beds at Grand Fiesta Americana Chapultepec are one of the highlights of their stay.

Cleanliness

Grand Fiesta Americana Chapultepec has received many positive reviews about its cleanliness, making it an ideal place to stay. The hotel is very modern with excellent facilities and quality hygiene products. The rooms are clean and comfortable, which guarantee a good night's rest. Guests also praise the hotel for its luxurious touch. Although there were some minor issues with cleanliness such as dirty windows or a dirty shower, the hotel staff was attentive and quick to fix the issues. Overall, everything is clean, neat and tidy, which contributes to a pleasant and comfortable stay. The hotel's service, attention and cleanliness are the top highlights of almost all the reviews they received. If you are looking for impeccable cleanliness in Mexico City with excellent services, Grand Fiesta Americana Chapultepec is the place for you.

Staff

The Grand Fiesta Americana Chapultepec hotel is highly regarded for its amazing staff. Guests rave about the friendliness, helpfulness and attentiveness of the staff throughout the entire hotel. From the concierge to the maids, guests are impressed with the level of service they receive. Some guests specifically mention staff members by name, such as Edgar and Jesus, who go above and beyond to provide exceptional service. The hotel's location is also highly rated, making it an excellent place to stay. While there were a few negative comments about staff, the overwhelming majority of reviews praise the hotel's excellent customer service. Whether you need help with directions, recommendations for restaurants or attractions or just a friendly face to greet you each day, the staff at the Grand Fiesta Americana Chapultepec is sure to provide it all.

5 Star

The Grand Fiesta Americana Chapultepec is an exceptional five-star hotel. Guests rave about the comfort and tranquility they experience during their stay. The facilities are superb and the hotel staff provides exceptional service. The location is ideal for exploring Mexico City and the views from the hotel are maravillosos. Guests highly recommend the hotel and its amenities, including the delicious breakfast. Some noted that there was room for improvement in certain areas, such as breakfast quality, but overall guests had an enjoyable and satisfying experience. Many plan to return to the Grand Fiesta Americana Chapultepec for future visits to the city, citing the hotel's excellent location and friendly staff as reasons for their loyalty.

No, Grand Fiesta Americana Chapultepec doesn't have any pool.

Yes, a spa is available at Grand Fiesta Americana Chapultepec.

No, Grand Fiesta Americana Chapultepec doesn't allow dogs.

Yes, parking facilities are available at Grand Fiesta Americana Chapultepec.

Yes, Grand Fiesta Americana Chapultepec has a gym.

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