Mexico City, República de Brasil No. 2519.43654,-99.133653(Show on Map)
8.0
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Azores stands out primarily for its strategic location in the heart of the city, providing guests with easy access to local attractions, shops, cafes, and public transportation. This central position is frequently highlighted as a key benefit, enhancing convenience and making the hotel a top choice for travelers. Complementing this prime location, the hotel staff is often commended for their friendliness and attentiveness, contributing to an overall positive guest experience. The hotel maintains clean and well-ordered facilities, with daily cleaning enhancing the reassuring sense of hygiene despite some isolated reports of cleanliness issues.
Dining at Hotel Azores is a notable highlight for many guests, with the hotel restaurant praised for delivering delicious and reasonably priced meals. Both breakfast and dinner options receive positive feedback, offering value and convenience for those dining in-house. Although there are mentions of slower service at times, the quality and pricing of the meals add to the hotel's appeal.
Room accommodations at Hotel Azores receive a mixed reception. While some appreciate the cleanliness and basic amenities, others find the rooms and bathrooms small and occasionally in need of refurbishment. Despite these concerns, the firm beds and their affordability resonate with guests who prioritize value over luxury. It is worth noting that attention to specific guest preferences regarding room location and bed type could enhance the comfort level for some visitors.
Overall, Hotel Azores offers a value-driven experience with its convenient location, friendly staff, and clean facilities, making it a recommended option for travelers who prioritize accessibility and service. Improvements in room amenities and addressing minor service issues could further elevate the guest experience.
Categories
3 Star
Situated in the historic center, this hotel is close to many cultural attractions. It offers comfortable accommodations and basic amenities, making it a reasonable option for budget-conscious travelers.
Nightlife
Business
Accessible
Room Types
Twin RoomFeaturing a seating area, TV and CD player, the Twin Room also offers wake up services and a private bathroom with shower and free toiletries.
Double Room with Two Double BedsFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as city views. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as city views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Hotel Azores enjoys an enviable spot in the heart of the city, making it a prime choice for travelers seeking convenience and accessibility. Situated in a central location, it’s just a stone's throw away from the Zócalo and provides easy access to local attractions, shops, cafes, and public transportation. Guests frequently highlight the excellent, unbeatable location as the hotel's standout feature.
Additionally, the hotel boasts immaculate facilities and comfortable settings, complemented by consistently friendly and attentive staff, enhancing the overall guest experience. Many reviews appreciate the synergy of good location and service, noting the cleanliness and warmth of both hotel and restaurant staff. While there are occasional mentions of some rooms being hot and humid, and minor issues with infrastructure, the positive aspects of the hotel, including its strategic location, cleanliness, comfort, and customer service, make it a recommended choice for those visiting the city.
Dinner
Hotel Azores is a noteworthy destination for travelers who appreciate good cuisine during their stay. The hotel restaurant is praised for serving amazing and delicious food, making it one of the highlights of the experience for many guests. Breakfasts and evening dinners, when chosen, are delightful, offering a variety of tasty dishes that satiate the appetites of visitors. Guests generally found the food to be not only good but also reasonably priced, adding value to the dining experience. Additionally, the practicality of dining in-house is appreciated by those staying at the hotel. While some noted a slower service, the quality and price of the meals generally receive positive feedback, making dining at Hotel Azores a pleasant part of the visit.
Rooms
Hotel Azores offers a mixed experience when it comes to room accommodations. The rooms and bathrooms are consistently noted as small, which may pose a challenge for guests seeking more spacious sleeping quarters. Although some guests appreciate the cleanliness and basic necessities provided, others find the facilities to be outdated and in need of attention. Issues such as hard beds, stained sheets, and the lack of proper air conditioning contribute to discomfort, especially on hotter days.
While some bathrooms are functional, others suffer from poor design and maintenance, including damaged ceilings and unpleasant smells. Additionally, window views are limited to interior spaces, which can affect natural lighting and the overall ambiance. The hotel's staff occasionally seems to overlook specific guest preferences, such as room location and bed type, which can affect the ease of access for certain travelers, especially those with mobility concerns.
Overall, Hotel Azores offers basic accommodations that fulfill essential needs for some visitors, but the size and condition of the rooms may leave others seeking a more comfortable experience.
Beds
Hotel Azores offers a range of beds that invoke mixed feelings among its guests. For those who appreciate firm support, the hotel might meet expectations, as many reviews note that both mattresses and pillows are quite hard. However, this firmness is not universally loved, with some guests finding the beds uncomfortable, describing them as very hard or even broken on occasion.
Despite these concerns about comfort, there are positive remarks about the cleanliness of the beds, with some guests finding them both clean and comfortable, offering a good price-quality ratio for their short stays. Overall, while the bedding may not be a highlight for all visitors, those prioritizing cleanliness and affordability might find the beds satisfactory.
Cleanliness
Hotel Azores presents a mixed picture regarding its cleanliness, although positive feedback tends to dominate. Guests have frequently highlighted the hotel's commitment to maintaining clean and well-ordered facilities, describing the environment as clean and fresh. Many found their rooms to be very clean and comfortable, and praised the friendly demeanor of the staff. Daily cleaning during the stay also received commendation, contributing to an overall reassuring impression of cleanliness at the hotel.
However, the hotel does have areas that need improvement according to some guests. There are occasional reports of cockroach sightings and some concerns regarding room and bathroom cleanliness. Issues such as mold in the bathrooms and neglected facilities have also been mentioned, alongside noise disturbances from the elevator and from people passing by. While the general sentiment leans towards appreciating the hotel's cleanliness, attention to particular details could enhance the guest experience even further.
Staff
Hotel Azores is frequently praised for its excellent staff, who are always willing to assist and provide friendly service. Guests appreciate the consistently friendly and kind demeanor of the employees, noting that the staff is both attentive and efficient. The warm and helpful nature of the team adds to an overall positive experience during the stay. There is a special mention for the hotel being conveniently located, further enhancing the guest experience. However, a few reviews pointed out some room for improvement, particularly among the kitchen staff and some reception staff, citing occasional issues with communication and a lack of empathy. Overall, the hotel staff’s dedication to providing good service and attention to guests is a significant highlight, contributing to a welcoming and pleasant atmosphere.
FAQ
No, Hotel Azores doesn't have any pool.
No, a spa isn't available at Hotel Azores.
No, Hotel Azores doesn't allow dogs.
No, parking facilities aren't available at Hotel Azores.