Hotel Diligencias
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Summary of reviewsHotel Diligencias in Mexico City is highly praised for its prime location in the heart of the Historic Center, making it an excellent base for exploring major tourist attractions like Bellas Artes, Alameda Central and the Zócalo. Guests appreciate the convenience of nearby public transportation and the easy walkability to various cultural and historical sites, shopping centers and local eateries. The central position combined with clean and comfortable accommodations makes it ideal for both tourists and business travelers, despite occasional concerns about the surrounding area's cleanliness and safety.
The on-site restaurant receives positive reviews for its delicious and affordable breakfast, lunch and dinner options. Guests highlight the freshly prepared, well-served meals and the friendly, attentive service. The breakfast, in particular, stands out for its quality and value, though some have noted limited menu flexibility and occasional slow service due to understaffing. While breakfast is not included in the room reservation cost, many find it reasonably priced and worth the extra expense.
Guestroom reviews reveal a general satisfaction with cleanliness and comfort, although many mention the rooms' small size and lack of ventilation. The hotel's value for money is frequently praised with daily housekeeping and comfortable beds being common positive remarks. Despite some issues like outdated furnishings, minor bathroom problems and noise from the busy surroundings, the rooms provide a satisfactory stay for budget-conscious travelers.
Cleanliness is a hallmark of Hotel Diligencias with many guests lauding the housekeeping team's diligence in maintaining spotless rooms and common areas. The attentive and friendly staff contribute significantly to the pleasant atmosphere, enhancing the overall guest experience. However, some minor complaints about outdated room features and occasional maintenance lapses do exist.
Staff at Hotel Diligencias are well-regarded for their friendliness and helpfulness, particularly the reception staff during morning and afternoon shifts. The hotel maintains high standards of service across the dining and cleaning teams, creating a welcoming environment for guests. While a few have reported less favorable experiences with the night shift reception staff, the overall impression of the service is positive.
WiFi connectivity at the hotel receives mixed reviews with some guests finding it stable and fast, while a majority report issues with slow speeds and frequent disconnections. This may pose a challenge for business travelers in need of reliable internet.
Parking at the hotel is secure but can be inconvenient, relying on public options that are often a block or more away. The process of retrieving vehicles may involve wait times and additional costs and some reports mention unfriendly or inconsistent service from parking attendants.
The hotel's family suitability receives mixed feedback. While the clean, quiet rooms and friendly staff create a welcoming environment for families, the smaller room sizes may not be ideal for larger groups. Safety concerns arise from the surrounding area's homelessness, although the heavy police presence mitigates some worries. The hotel's location near family-friendly attractions and safe internal gardens adds to its appeal for those traveling with children.
For guests interested in nightlife, the hotel's proximity to food stalls, clubs and bars offers excitement and convenience. However, the vibrant area can be noisy and potentially unsafe at night, especially for solo travelers and families.
Overall, Hotel Diligencias stands out for its central location, affordability, cleanliness and friendly staff. While there are some minor drawbacks and areas for improvement, it provides a comfortable and convenient option for visitors exploring Mexico City's historic downtown.
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The on-site restaurant receives positive reviews for its delicious and affordable breakfast, lunch and dinner options. Guests highlight the freshly prepared, well-served meals and the friendly, attentive service. The breakfast, in particular, stands out for its quality and value, though some have noted limited menu flexibility and occasional slow service due to understaffing. While breakfast is not included in the room reservation cost, many find it reasonably priced and worth the extra expense.
Guestroom reviews reveal a general satisfaction with cleanliness and comfort, although many mention the rooms' small size and lack of ventilation. The hotel's value for money is frequently praised with daily housekeeping and comfortable beds being common positive remarks. Despite some issues like outdated furnishings, minor bathroom problems and noise from the busy surroundings, the rooms provide a satisfactory stay for budget-conscious travelers.
Cleanliness is a hallmark of Hotel Diligencias with many guests lauding the housekeeping team's diligence in maintaining spotless rooms and common areas. The attentive and friendly staff contribute significantly to the pleasant atmosphere, enhancing the overall guest experience. However, some minor complaints about outdated room features and occasional maintenance lapses do exist.
Staff at Hotel Diligencias are well-regarded for their friendliness and helpfulness, particularly the reception staff during morning and afternoon shifts. The hotel maintains high standards of service across the dining and cleaning teams, creating a welcoming environment for guests. While a few have reported less favorable experiences with the night shift reception staff, the overall impression of the service is positive.
WiFi connectivity at the hotel receives mixed reviews with some guests finding it stable and fast, while a majority report issues with slow speeds and frequent disconnections. This may pose a challenge for business travelers in need of reliable internet.
Parking at the hotel is secure but can be inconvenient, relying on public options that are often a block or more away. The process of retrieving vehicles may involve wait times and additional costs and some reports mention unfriendly or inconsistent service from parking attendants.
The hotel's family suitability receives mixed feedback. While the clean, quiet rooms and friendly staff create a welcoming environment for families, the smaller room sizes may not be ideal for larger groups. Safety concerns arise from the surrounding area's homelessness, although the heavy police presence mitigates some worries. The hotel's location near family-friendly attractions and safe internal gardens adds to its appeal for those traveling with children.
For guests interested in nightlife, the hotel's proximity to food stalls, clubs and bars offers excitement and convenience. However, the vibrant area can be noisy and potentially unsafe at night, especially for solo travelers and families.
Overall, Hotel Diligencias stands out for its central location, affordability, cleanliness and friendly staff. While there are some minor drawbacks and areas for improvement, it provides a comfortable and convenient option for visitors exploring Mexico City's historic downtown.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi.
Cheap Hotel
This hotel is located close to the city center, providing easy access to major attractions. It offers basic amenities at a budget-friendly price, suitable for travelers looking for affordable lodging.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
3-Star Hotel
Guest Reviews
Hotel Diligencias in Mexico City boasts an enviable location, consistently highlighted in guest reviews as one of its strongest attributes. Situated in the heart of the Historic Center, the hotel offers unparalleled access to major tourist attractions like Bellas Artes, Alameda Central, Zocalo and various museums. It's an excellent base for both sightseeing and business as it is close to public transportation, including metro and metrobus stations.
The convenience of having multiple points of interest within walking distance is frequently praised. The central location allows easy exploration of the city's cultural and historical sites, shopping centers and local eateries, making it ideal for tourists and business travelers alike.
Despite some concerns about the surrounding area being less tidy or feeling unsafe due to the presence of homeless people and occasional noise within the hotel premises, guests report feeling secure and well taken care of. The staff's friendliness and attentive service add to the positive experience of staying at Hotel Diligencias.
Overall, the hotel's central and strategic location, combined with clean and comfortable accommodations, makes it a great choice for visitors looking to explore the vibrant life of Mexico City's historic downtown.
Hotel Diligencias offers a commendable breakfast experience according to many guest reviews. The hotel's on-site restaurant is a convenient option for breakfast, lunch and dinner, often praised for its good service and affordability. Many guests found the breakfast to be very delicious, freshly prepared and reasonably priced, making it a valued part of their stay. The good location of the hotel adds to the convenience of dining at the in-house restaurant.
There are recurring mentions of the breakfast quality being very good with meals well-served and tasting delightful. This makes it a popular choice for guests who prefer staying in for their morning meals. The reasonable pricing of the breakfast has been highlighted frequently, enhancing its attractiveness to budget-conscious travelers.
However, some reviews pointed out occasional issues like limited menu flexibility, missing items from the breakfast offerings and occasionally slow service due to understaffing. Additionally, breakfast is not included in the reservation cost and some guests felt this was a drawback. Despite these few drawbacks, the overall sentiment towards the breakfast at Hotel Diligencias is positive with many guests appreciating the quality and value provided by the hotel's restaurant.
Hotel Diligencias boasts an on-site restaurant that is frequently praised for its delicious and affordable food. Guests consistently highlight the variety and quality of the menu, noting that the meals are tasty and well-prepared. The dining experience is enhanced by the friendly and attentive staff with particular commendations for their excellent service and cleanliness.
While the portion sizes might come across as small to some, the value for money remains a strong point with several guests appreciating the good prices. The restaurant offers a convenient and varied selection of breakfast, lunch and dinner options, making it a dependable choice for all meals during one's stay.
However, not all feedback is positive. Some reviewers mention the lack of cold drinks and limited dish variety and there are occasional complaints about the food's quality and portion sizes. The service hours can also be inconsistent, causing inconvenience for diners.
Overall, the restaurant at Hotel Diligencias is a notable feature with many guests enjoying the good food, reasonable prices and excellent service, making it a solid dining option within the hotel.
The guest reviews for Hotel Diligencias portray a mixed but generally positive perception of the rooms. Most guests appreciated the cleanliness and comfort of the rooms, noting that they were regularly cleaned and provided a comfortable base for a stay. Many reviews highlighted that the rooms were cozy, well-equipped and matched the photos provided by the hotel. While some rooms were described as spacious and bright with comfortable beds and adequate amenities, the size of the rooms was frequently mentioned as a drawback. A significant number of reviews pointed out that the rooms were very small, lacking both ample space and good ventilation.
Despite the compactness, the furniture and overall room setup were often considered comfortable, albeit somewhat outdated. There were also concerns about noise with some rooms facing busy streets or internal hallways that seemed to amplify sound. The lack of air conditioning was another common issue, making the rooms feel hot and stuffy, though ceiling fans were available in most accommodations.
Guests appreciated the central location of the hotel, emphasizing its close proximity to the historic center and public transport. The value for money was frequently praised with the overall experience considered satisfactory given the price point.
Some drawbacks included poor installation and maintenance in some rooms, such as malfunctioning door locks, old furnishings, minor bathroom issues and occasional late room cleaning. There were also mentions of low-tech TVs and sealed windows that compromised ventilation further. However, the positives, like the friendly staff, daily cleaning and comfortable beds, were recurring themes that balanced out some of the negative aspects. Overall, for travelers seeking an affordable and centrally-located stay, Hotel Diligencias seems to offer a clean and comfortable option, albeit with some minor inconveniences.
Hotel Diligencias has generated mixed reviews regarding its beds. On the positive side, several guests appreciated the beds for being spacious, comfortable and clean with some describing them as "super comfortable." The size of the beds, particularly the king-size options, allows for a comfortable sleep experience for multiple guests. The value for money offered by the hotel also contributes to a generally satisfactory stay.
However, there were notable issues highlighted by other guests. Many reviewers found the beds to be firm or hard with some describing them as very uncomfortable and even comparing them to stone. Noise from the beds and poor-quality pillows, which were often described as old, thin or more like cushions, added to the discomfort. There were also cleanliness concerns with reports of stained and dirty bed covers, as well as the occasional presence of hair or bed bugs. Overall, while some guests found the beds satisfactory and even comfortable, others experienced significant discomfort and cleanliness issues.
'Hotel Diligencias' has garnered commendable feedback for its exceptional cleanliness, which is frequently highlighted in guest reviews. The housekeeping team is noted for their attentiveness and friendliness, ensuring rooms and common areas are consistently spotless and well-maintained. Many guests appreciate the rooms' cleanliness, comfort and the overall tidy state of the hotel facilities.
Daily cleaning services, including the changing of towels, further enhance the guests' experience, contributing to the hotel's reputation for being very clean. While a few guests noted minor issues such as slow room cleaning services and occasional noise at night, the majority praised the thoroughness and honesty of the staff, indicating that personal belongings were always intact.
In addition to cleanliness, guests also noted the hotel's value for money, friendly staff and convenient central location, making it a desirable choice for those visiting the historic center. However, it is worth mentioning that some guests experienced minor issues with outdated room features and occasional maintenance opportunities, including stained linens and mold in bathroom areas.
Despite these small drawbacks, 'Hotel Diligencias' remains a preferred option for travelers seeking a clean, comfortable and well-located accommodation. The positive remarks about its cleanliness and attentive staff underline the hotel's commitment to providing a pleasant stay for its guests.
'Hotel Diligencias' has received numerous commendations for its staff, whose friendliness and helpfulness have left a significant impression on guests. The diligent reception staff, particularly during the morning and afternoon shifts, are noted for their willingness to assist and guide travelers, making check-in and check-out processes smooth and enjoyable. Housekeeping staff consistently maintain high standards of cleanliness, ensuring rooms are kept immaculate and well-kept throughout guests' stays.
Both dining and cleaning teams exhibit exceptional warmth and professionalism, contributing to a welcoming atmosphere in the hotel's common areas. Additionally, management is frequently praised for their attentive service and effective oversight.
However, while the majority of interactions with the staff are described as positive, a few guests have reported less favorable experiences, particularly with certain members of the reception staff during night shifts, citing instances of rudeness and unfriendliness.
Overall, the hotel maintains a reputation for excellent service, largely thanks to the cordial and efficient efforts of its staff, making it a pleasant and accommodating choice for travelers.
Hotel Diligencias has generally received mixed reviews regarding its WiFi connectivity. While some guests noted that the WiFi worked well and provided stable, fast service, the majority highlighted significant issues with the internet. Common complaints described the internet as very slow, unstable and frequently cutting out, rendering it almost unusable for tasks such as work video conferences or general connectivity. Many guests reported struggling with weak signals, especially in their rooms and often had to use their mobile data as a workaround. Despite these recurring complaints, a few guests did mention that the hotel staff were responsive in resolving other issues promptly. However, for business travelers or those needing reliable internet, this may not be the most suitable choice.
Hotel Diligencias offers some parking facilities that guests have found to be secure and available, although the experience can be mixed. The hotel does not have its own dedicated parking lot; instead, it relies on public parking options that are often a block or more away from the main premises. This arrangement means guests typically need to walk and at times, may deal with the surrounding area's less pleasant elements, such as homelessness.
Parking is described as on-demand, requiring some wait time for attendants to retrieve vehicles, who may also expect tips. While some visitors appreciate the availability of free and close parking, others found the process inconvenient with reports of no spaces, additional fees and difficulty securing a reserved spot.
The hotel staff has received criticism for inconsistent service with several mentions of unfriendly or irresponsible parking attendants. Additionally, the costs associated with parking, even once a spot is secured, can add up, making it an expensive component of staying at the hotel. Overall, while parking is available, it is not always a smooth or guaranteed experience and potential guests may want to prepare for varied conditions.
Hotel Diligencias has garnered mixed reviews regarding its suitability for family stays, especially when considering activities for children. The hotel boasts clean, quiet rooms that many guests find impeccable, ensuring a peaceful retreat from the bustling city noises. The family-friendly environment and attentive staff, who were noted for their friendly and considerate behavior towards children, contribute to a welcoming atmosphere for families.
The hotel offers good value for money with delicious food options available on-site. However, some guests found the family rooms to be smaller than expected with space constraints making it difficult to comfortably accommodate larger families.
Safety and location emerge as points of concern for some visitors. The surrounding area has a notable presence of homelessness, which, while managed to some extent by heavy police presence, still leaves some guests feeling uneasy about their children's safety.
For those looking to explore the city center, Hotel Diligencias offers a strategic location close to the Palace of Fine Arts and Garibaldi. The gardens within the hotel are deemed safe for kids, augmenting the family-friendly appeal. Nonetheless, potential patrons should weigh the pros and cons, particularly if they are sensitive to the surrounding area's environment.
'Hotel Diligencias' is ideally located just a five-minute walk away from the vibrant city center, offering guests easy access to a variety of entertainment options, including food stalls, clubs and bars. Its strategic position makes it perfect for those looking to explore the historical center and the bustling nightlife.
However, the area surrounding the hotel is noted for its vibrant yet noisy atmosphere with car noises, loud conversations and commotion from nearby bars lasting into the early hours. While the central location is convenient for accessing downtown hotspots, the neighborhood can feel unsafe at night due to the presence of homeless people and the generally unclean streets.
Guests are advised to exercise caution when walking around late in the evening, especially solo female travelers or families with young children. Despite some concerns about safety and cleanliness, for visitors seeking the excitement of downtown nightlife, 'Hotel Diligencias' provides a well-situated home base.
Hotel Diligencias offers a budget-friendly stay that delivers substantial value for its cost. While the hotel is basic and not lavish, it provides a decent and comfortable option for short stays. The pricing aligns well with what one would expect from a three-star hotel, making it a reasonable choice for travelers looking to save money.
The rooms match the images provided by the hotel, offering spacious and adequately maintained accommodations. Although the decor and furniture may seem dated and the facilities aren't high-end, the rooms are clean and efficient with noteworthy bathroom amenities. However, some guests noted issues with the quality of blankets and showers.
A significant highlight of the hotel is its friendly staff, who are always ready to assist and enhance the guest experience. Despite the hotel's central location being surrounded by less desirable streets, it remains a good value for money proposition. Essentially, Hotel Diligencias is a solid choice for those prioritizing cost over luxury and it offers a satisfactory stay for its budget-friendly price.
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Location
The convenience of having multiple points of interest within walking distance is frequently praised. The central location allows easy exploration of the city's cultural and historical sites, shopping centers and local eateries, making it ideal for tourists and business travelers alike.
Despite some concerns about the surrounding area being less tidy or feeling unsafe due to the presence of homeless people and occasional noise within the hotel premises, guests report feeling secure and well taken care of. The staff's friendliness and attentive service add to the positive experience of staying at Hotel Diligencias.
Overall, the hotel's central and strategic location, combined with clean and comfortable accommodations, makes it a great choice for visitors looking to explore the vibrant life of Mexico City's historic downtown.
Breakfast
There are recurring mentions of the breakfast quality being very good with meals well-served and tasting delightful. This makes it a popular choice for guests who prefer staying in for their morning meals. The reasonable pricing of the breakfast has been highlighted frequently, enhancing its attractiveness to budget-conscious travelers.
However, some reviews pointed out occasional issues like limited menu flexibility, missing items from the breakfast offerings and occasionally slow service due to understaffing. Additionally, breakfast is not included in the reservation cost and some guests felt this was a drawback. Despite these few drawbacks, the overall sentiment towards the breakfast at Hotel Diligencias is positive with many guests appreciating the quality and value provided by the hotel's restaurant.
Dinner
While the portion sizes might come across as small to some, the value for money remains a strong point with several guests appreciating the good prices. The restaurant offers a convenient and varied selection of breakfast, lunch and dinner options, making it a dependable choice for all meals during one's stay.
However, not all feedback is positive. Some reviewers mention the lack of cold drinks and limited dish variety and there are occasional complaints about the food's quality and portion sizes. The service hours can also be inconsistent, causing inconvenience for diners.
Overall, the restaurant at Hotel Diligencias is a notable feature with many guests enjoying the good food, reasonable prices and excellent service, making it a solid dining option within the hotel.
Rooms
Despite the compactness, the furniture and overall room setup were often considered comfortable, albeit somewhat outdated. There were also concerns about noise with some rooms facing busy streets or internal hallways that seemed to amplify sound. The lack of air conditioning was another common issue, making the rooms feel hot and stuffy, though ceiling fans were available in most accommodations.
Guests appreciated the central location of the hotel, emphasizing its close proximity to the historic center and public transport. The value for money was frequently praised with the overall experience considered satisfactory given the price point.
Some drawbacks included poor installation and maintenance in some rooms, such as malfunctioning door locks, old furnishings, minor bathroom issues and occasional late room cleaning. There were also mentions of low-tech TVs and sealed windows that compromised ventilation further. However, the positives, like the friendly staff, daily cleaning and comfortable beds, were recurring themes that balanced out some of the negative aspects. Overall, for travelers seeking an affordable and centrally-located stay, Hotel Diligencias seems to offer a clean and comfortable option, albeit with some minor inconveniences.
Beds
However, there were notable issues highlighted by other guests. Many reviewers found the beds to be firm or hard with some describing them as very uncomfortable and even comparing them to stone. Noise from the beds and poor-quality pillows, which were often described as old, thin or more like cushions, added to the discomfort. There were also cleanliness concerns with reports of stained and dirty bed covers, as well as the occasional presence of hair or bed bugs. Overall, while some guests found the beds satisfactory and even comfortable, others experienced significant discomfort and cleanliness issues.
Cleanliness
Daily cleaning services, including the changing of towels, further enhance the guests' experience, contributing to the hotel's reputation for being very clean. While a few guests noted minor issues such as slow room cleaning services and occasional noise at night, the majority praised the thoroughness and honesty of the staff, indicating that personal belongings were always intact.
In addition to cleanliness, guests also noted the hotel's value for money, friendly staff and convenient central location, making it a desirable choice for those visiting the historic center. However, it is worth mentioning that some guests experienced minor issues with outdated room features and occasional maintenance opportunities, including stained linens and mold in bathroom areas.
Despite these small drawbacks, 'Hotel Diligencias' remains a preferred option for travelers seeking a clean, comfortable and well-located accommodation. The positive remarks about its cleanliness and attentive staff underline the hotel's commitment to providing a pleasant stay for its guests.
Staff
Both dining and cleaning teams exhibit exceptional warmth and professionalism, contributing to a welcoming atmosphere in the hotel's common areas. Additionally, management is frequently praised for their attentive service and effective oversight.
However, while the majority of interactions with the staff are described as positive, a few guests have reported less favorable experiences, particularly with certain members of the reception staff during night shifts, citing instances of rudeness and unfriendliness.
Overall, the hotel maintains a reputation for excellent service, largely thanks to the cordial and efficient efforts of its staff, making it a pleasant and accommodating choice for travelers.
Wi-Fi
Parking
Parking is described as on-demand, requiring some wait time for attendants to retrieve vehicles, who may also expect tips. While some visitors appreciate the availability of free and close parking, others found the process inconvenient with reports of no spaces, additional fees and difficulty securing a reserved spot.
The hotel staff has received criticism for inconsistent service with several mentions of unfriendly or irresponsible parking attendants. Additionally, the costs associated with parking, even once a spot is secured, can add up, making it an expensive component of staying at the hotel. Overall, while parking is available, it is not always a smooth or guaranteed experience and potential guests may want to prepare for varied conditions.
Family
The hotel offers good value for money with delicious food options available on-site. However, some guests found the family rooms to be smaller than expected with space constraints making it difficult to comfortably accommodate larger families.
Safety and location emerge as points of concern for some visitors. The surrounding area has a notable presence of homelessness, which, while managed to some extent by heavy police presence, still leaves some guests feeling uneasy about their children's safety.
For those looking to explore the city center, Hotel Diligencias offers a strategic location close to the Palace of Fine Arts and Garibaldi. The gardens within the hotel are deemed safe for kids, augmenting the family-friendly appeal. Nonetheless, potential patrons should weigh the pros and cons, particularly if they are sensitive to the surrounding area's environment.
Nightlife
However, the area surrounding the hotel is noted for its vibrant yet noisy atmosphere with car noises, loud conversations and commotion from nearby bars lasting into the early hours. While the central location is convenient for accessing downtown hotspots, the neighborhood can feel unsafe at night due to the presence of homeless people and the generally unclean streets.
Guests are advised to exercise caution when walking around late in the evening, especially solo female travelers or families with young children. Despite some concerns about safety and cleanliness, for visitors seeking the excitement of downtown nightlife, 'Hotel Diligencias' provides a well-situated home base.
3 Star
The rooms match the images provided by the hotel, offering spacious and adequately maintained accommodations. Although the decor and furniture may seem dated and the facilities aren't high-end, the rooms are clean and efficient with noteworthy bathroom amenities. However, some guests noted issues with the quality of blankets and showers.
A significant highlight of the hotel is its friendly staff, who are always ready to assist and enhance the guest experience. Despite the hotel's central location being surrounded by less desirable streets, it remains a good value for money proposition. Essentially, Hotel Diligencias is a solid choice for those prioritizing cost over luxury and it offers a satisfactory stay for its budget-friendly price.
No, Hotel Diligencias doesn't have any pool.
No, a spa isn't available at Hotel Diligencias.
No, Hotel Diligencias doesn't allow dogs.
Yes, parking facilities are available at Hotel Diligencias.
No, Hotel Diligencias doesn't have a gym.
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