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Summary of reviewsHotel Geneve CD de Mexico is highly praised for its prime location in the vibrant Zona Rosa neighborhood of Mexico City. Situated near major districts and landmarks like Roma Norte, Condesa and Chapultepec Park, the hotel's central setting offers easy access to top-tier restaurants, cafes, bars and shops, making it ideal for those eager to explore the city's culinary and nightlife scenes. The hotel’s historical charm, featuring colonial-style architecture and decor, adds to its unique ambiance, making it more than just a place to stay but an experience in itself. Accessibility is further enhanced by its proximity to metro stations and the friendly, efficient staff, which collectively contribute to an excellent guest experience.
Breakfast at Hotel Geneve CD de Mexico generally garners high praise for its quality and variety. The breakfast buffet with its omelettes, fruit platters and pastries, is well-received and the charming dining atmosphere of the conservatory and inner patio is often highlighted. However, some guests noted occasional long waiting times and suggested improvements in service efficiency and variety.
Dinner at the hotel, particularly at Don Profirio, is described positively with guests frequently commending the food's quality and the pleasant dining atmosphere enhanced by live music in The Phone Bar. The diverse menu, excellent cocktails and amazing wines make evening meals a highlight, though there are minor mentions of slow service and limited dinner options at times.
The rooms at Hotel Geneve CD de Mexico offer a mix of historical charm and spacious accommodations with comfortable bedding and vintage furniture. While some rooms are bright and spacious, others are outdated and small with noisy air conditioning and limited electrical outlets. Cleanliness is generally praised, though some guests noted inconsistencies in maintenance and thoroughness.
Hotel Geneve has a reputation for clean facilities with guests frequently mentioning clean bedsheets, towels and bathrooms. However, there are areas needing improvement, including signs of wear and tear and occasional lapses in thoroughness.
The professional and friendly staff at Hotel Geneve CD de Mexico receive consistent praise for their helpfulness and attention to detail. The concierge and front desk team are particularly noted for their outstanding service, although there are isolated instances of less favorable interactions.
The Wi-Fi experience is mixed; some guests found the Wi-Fi to be fast and reliable, while others reported weak and unstable connections, especially in the rooms.
The hotel's spa and gym receive more critical feedback. The spa, while reasonably priced, is described as underwhelming and in need of updates. The gym is considered well-equipped but is noted for outdated equipment and cleanliness issues.
Parking at Hotel Geneve is convenient with ample space and easy accessibility, though valet parking is not available. The hotel's central location in Zona Rosa also puts guests in the midst of a bustling nightlife scene, offering a rich selection of evening entertainment options, although street noise can be a challenge.
Overall, Hotel Geneve CD de Mexico stands out for its incredible location, historical ambiance and friendly staff, making it an excellent choice for visitors looking to immerse themselves in the heart of Mexico City despite some areas needing improvement. Show more
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Categories
Historic Hotel
Dating back to the early 20th century, Hotel Geneve is steeped in history and known for its classic European style. Its vintage decor, historical artifacts, and traditional service evoke a sense of old-world charm.
Hotel for Honeymoon
Hotel Geneve offers a historic and charming atmosphere with uniquely decorated rooms. Its excellent service and central location provide a romantic and memorable stay.
Romantic Hotel
This historic hotel offers a unique and charming atmosphere with its classic decor and personalized service. Its central location and romantic ambiance make it a great choice for couples.
Hotel near Nightlife Spots
Located in Zona Rosa, an extremely lively strip with restaurants, bars and nightclubs. The hotel provides a comfortable base for experiencing the city's nightlife.
Hotel with Parking
This hotel provides parking for guests. It has a dedicated parking area. The parking area is well-lit.
Luxury Hotel
Hotel with Spa
Business Hotel
Hotel with Gym
5-Star Hotel
Room Types
Deluxe RoomThis air-conditioned room has traditional décor. It comes with free Wi-Fi, flat-screen cable TV, a work desk, and a private bathroom.
Junior SuiteThis spacious, air-conditioned room has traditional décor. It comes with free Wi-Fi, flat-screen cable TV, a work desk, and a private bathroom with a bathrobe and slippers. There is a king-size bed.
Classic SuiteThis air-conditioned suite features 1 king-size bed and a seating area with cable TV. In-room amenities include free Wi-Fi, a safe, coffee maker, minibar and ironing facilities. The private bathroom with bath tub includes a hairdryer.
Please note that the maximum occupancy for this room is 2 adults. No children allowed.
SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Geneve CD de Mexico stands out primarily for its prime location in Mexico City's vibrant Zona Rosa neighborhood. Guests consistently praise its proximity to various notable districts and landmarks, such as Roma Norte, Condesa, Chapultepec Park, Angel de la Independencia and Reforma. The hotel's central setting also means that numerous top-tier restaurants, cafes, bars and shops are within easy walking distance, making it perfect for those who want to explore the city's culinary and nightlife scenes without the hassle of long commutes.
In addition to its superb location, many guests appreciate the historical charm and museum-like qualities of the hotel, which blends old-world elegance with modern comfort. Its colonial-style architecture and decor add to the unique atmosphere, making it not just a place to stay but an experience in itself.
The hotel also receives commendations for its convenience in terms of transportation, being near metro stations like Insurgentes, which connects travelers to other parts of the city effortlessly. This accessibility is complemented by friendly and efficient staff who enhance the overall guest experience.
Overall, the combination of an unbeatable location, historical ambiance and modern amenities makes Hotel Geneve an excellent choice for visitors looking to immerse themselves in the heart of Mexico City.
Breakfast
The breakfast experience at Hotel Geneve CD de Mexico is predominantly positive, though it's clear there’s some room for improvement. Guests frequently commend the breakfast buffet for its quality and variety with highlights being the deliciously prepared omelettes, rich fruit platters and a good selection of meals and pastries. The conservatory and inner patio where breakfast is served contribute to a pleasant and charming dining atmosphere, often noted as beautiful and elegant.
Service is generally praised too with polite and attentive staff enhancing the breakfast experience. However, some guests reported long waiting times for breakfast and occasional issues with service efficiency.
Despite the many positive comments, a few guests shared less favorable experiences, mentioning that the breakfast food could lack variety and freshness at times and the setup could be disorganized. Additionally, there were instances where the continental breakfast felt too basic and didn’t meet expectations.
Overall, while the breakfast mostly garners high praise for its quality and setting, consistent service and variety could be areas for the hotel to focus on improving.
Dinner
Hotel Geneve CD de Mexico offers a delightful dining experience according to guest reviews. The hotel boasts two main restaurants, one of which, Don Profirio, has received positive mentions. Guests frequently commend the overall quality of the food, using words like excellent, delicious and impeccable to describe their dinner experiences. Some guests mentioned enjoying live music in The Phone Bar, contributing to the pleasant dining atmosphere.
The diverse and high-quality menu in the restaurant is particularly praised with evening meals highlighted as not to be missed. Delicious room service has been appreciated by guests, along with the excellent cocktails. The stunning restaurant setting and the amazing wines add to the unique dining ambiance. Special events, such as a New Year's dinner, also garnered positive feedback for their delicious cuisine.
However, some guests noted areas for improvement, such as occasional slow or unattended service, limited dinner options and a few menu items tasting average. Despite these minor setbacks, the overall dining options at Hotel Geneve CD de Mexico are described as fantastic, making it a noteworthy destination for both food and atmosphere.
Rooms
Hotel Geneve CD de Mexico offers a blend of historical charm and spacious accommodations, though its rooms are a mix of well-maintained and in need of renovation. Guests appreciate the large, comfortable and quiet rooms, which often feature beautiful vintage furniture. The common areas and decor uphold a classic and historical theme, adding character to the stay.
However, the rooms are frequently described as outdated with many noting that the decor could use significant updates. Common issues include noisy air conditioning, limited electrical outlets and a general musty smell. While some rooms are bright and spacious, others are dark, humid and smaller than expected. Cleanliness is generally praised, though some guests have noted inconsistent maintenance and infrequent deep-cleaning, citing issues like stained carpets and lingering odors.
Bathrooms, in particular, seem to require more attention, often described as small with outdated fixtures. Some rooms suffer from external noise due to their proximity to busy streets and others have inadequate noise insulation.
Despite these drawbacks, the hotel provides excellent service with daily cleaning and comfortable bedding being routine highlights. For those willing to embrace a touch of the old world charm, Hotel Geneve CD de Mexico offers generous room sizes and a memorable historical atmosphere. Overall, while not a five-star experience, it provides a comfortable stay with a nod to the past, making it a unique choice for travelers.
Beds
Hotel Geneve CD de Mexico receives mixed but generally positive feedback regarding its beds. A significant number of guests praise the comfort of the beds, often noting that they found them to be very comfortable and supportive. The pillows also receive commendations for their comfort, contributing to a restful experience. Some reviews highlight the softness of the mattresses as a favorable feature, while others appreciate the combination of the beds, pillows and overall cleanliness.
However, not all guests share the same level of satisfaction. Some reviews point out that the mattresses felt too soft or overly worn, impacting the overall comfort. There are mentions of flat or thin pillows and a few guests reported issues with cleanliness, such as beds smelling of mold.
Overall, while the beds at Hotel Geneve CD de Mexico are often described as comfy and pleasant, there are occasional notes suggesting a need for updates to ensure consistent guest satisfaction.
Cleanliness
Hotel Geneve CD de Mexico, a renowned and elegant hotel, boasts a reputation for its clean facilities and pristine public spaces. Numerous guests have praised the hotel for its clean bedsheets, towels and impeccably kept rooms. The overall room cleanliness generally meets expectations with many highlighting specifically clean bathrooms and the attentiveness of daily housekeeping services. Guests often describe the hotel as very nice and clean, providing a comfortable stay with clean and fluffy towels.
However, despite the commendable efforts in maintaining cleanliness, there are a few areas that guests have pointed out which need improvement. Some rooms show signs of wear and tear, including stained carpets and outdated facilities, suggesting that a renovation might be necessary. Certain reviews note occasional lapses in thoroughness, where little dirty spots and dusty furniture were observed and some amenities like the coffee maker were non-functional or not adequately replenished.
While the general cleanliness is favorable, there are instances where late housekeeping arrivals and sporadic cleaning services have disappointed guests. Issues such as a persistent moldy smell, stained sheets and dirty carpets were mentioned. Furthermore, some reviews noted that despite efforts to maintain cleanliness, certain areas of the room, like corners and faucets, appeared to have been overlooked during cleaning.
In summary, while Hotel Geneve CD de Mexico generally excels in keeping its facilities clean and presentable, there are some inconsistencies in room maintenance and cleaning thoroughness that might need addressing to ensure a satisfactory experience for all guests.
Staff
Hotel Geneve CD de Mexico boasts a professional and friendly staff that guests consistently describe as helpful and attentive. The concierge and front desk team, in particular, receive high praise for their outstanding service. Housekeeping is also frequently mentioned for their efficiency and kindness with individual staff members like Adriana standing out for their exceptional contributions.
Guests appreciate the quality of English-speaking staff at the front desk, although a few reviews have noted occasional language barriers. The hospitality staff, including reception and bar personnel, are described as professional and welcoming, creating a warm and inviting atmosphere for visitors. The overall service from staff members is deemed phenomenal with many guests highlighting the exceptional customer service and meticulous attention to detail.
However, there are isolated mentions of unhelpful or unfriendly staff, particularly at the Veranda café and sometimes at reception. Despite a few negative encounters, the overall sentiment towards the staff at Hotel Geneve CD de Mexico is overwhelmingly positive with many guests expressing a desire to return due to the positive interactions and memorable service experiences. The general ambiance created by the staff's approachable and courteous nature significantly enhances the appeal of this historical hotel.
Wi-Fi
The Wi-Fi experience at Hotel Geneve CD de Mexico presents a mixed bag of experiences. On a positive note, several guests found the Wi-Fi network to be perfect with very fast speeds and good connectivity throughout the hotel. The free Wi-Fi service was appreciated by many and some even noted that the internet speed was good and sufficient for their needs.
However, numerous guests struggled with weak and unstable Wi-Fi. Issues such as slow speeds, poor quality connections and signal drops were frequently mentioned. Quite a few reviews indicated that the Wi-Fi does not work in the rooms or cuts out intermittently. Some guests reported that the service was especially bad after 6 p.m., forcing them to rely on mobile data instead.
In summary, while some visitors enjoyed a seamless online experience, many others encountered significant challenges with the hotel's Wi-Fi, particularly in the rooms, highlighting a need for improvements in this area.
Spa
Hotel Geneve CD de Mexico offers a spa, though it appears to be somewhat underwhelming compared to other amenities at the property. The spa features a small sauna and an outdated steam room located within the gym's changing rooms, reflecting a need for updates. While the Turkish bath can be used upon reservation, the range of treatments lacks transparency in pricing.
Guests have noted that the spa service, while not exceptional, is reasonably priced. However, the spa area has been described as limited and not always open with some experiencing closures during non-weekend hours. Overall, while the hotel does offer spa amenities, improvements and modernizations are necessary to meet guests' expectations fully.
Gym
Hotel Geneve CD de Mexico offers a fitness center with a range of exercise options, providing a gym that some guests have found to be very well equipped. While the exercise facilities are generally considered excellent, there are noticeable areas for improvement. Many guests suggest that the gym's equipment is outdated and in need of an upgrade with some even stating that the machines, dumbbells and bars are of poor quality. The lack of fresh towels and the presence of old mats have also been points of concern. Additionally, the cleanliness of the gym has been criticized with reports of it being dirty and lacking proper air conditioning. Despite these drawbacks, the gym itself has potential and offers a variety of exercise opportunities. Extending the gym's operating hours to 24 hours would be a welcome change for guests seeking more flexible workout times.
Parking
Hotel Geneve in Mexico City offers convenient parking options for its guests. Many appreciate the availability of parking, highlighting the ease and accessibility it offers. The hotel has its own parking area, which adds to the convenience. There is plenty of parking space around the hotel, making it easy for guests to find a spot. Some reviews mention parking right next door, adding another layer of ease for those traveling by car. However, it's important to note that valet parking is not available at this hotel. Despite this, the overall sentiment towards the parking facilities is positive with guests commonly finding it to be good and very accommodating for their needs.
Nightlife
Hotel Geneve CD de Mexico is situated in the bustling heart of Zona Rosa, an area celebrated for its vibrant nightlife. The location boasts a plethora of bars and restaurants, providing guests with a rich selection of evening entertainment options right at their doorstep. This makes it an ideal spot for those who enjoy being in the center of the action.
Many guests have noted that the hotel's central location within such an active nightlife scene means there is an abundance of bars and music nearby, offering easy access to a lively social scene. However, this also means that street noise is a common issue with some visitors experiencing disturbances from people partying into the early hours of the morning. Despite the bustling environment, some guests found the hotel itself relatively quiet at night.
Overall, Hotel Geneve CD de Mexico is perfect for those looking to immerse themselves in the dynamic nightlife of Zona Rosa while staying in a well-reviewed accommodation. However, potential guests should be prepared for the inevitable noise that comes with being in such a vibrant, central location.
5 Star
Hotel Geneve CD de Mexico's reviews present a mixed picture of its claim to five-star status. On one hand, guests consistently praise the hotel's exceptional ambiance, cleanliness and customer service with some describing the experience as absolutely deserving of a five-star rating. The staff is noted for being very friendly and helpful, contributing to an overall high level of hospitality. Additionally, the hotel appears well-maintained, providing clean facilities and high-end beds and rooms, which emphasize its luxurious offerings.
Guests also highlight the very good value for money with some even stating that the hotel always exceeds expectations and provides a solid five-star experience. Words like immaculate and romantic further underscore the appeal of the property, enhancing its reputation as a high-end destination.
However, several guests felt that the hotel fell short of five-star standards. Criticisms generally revolve around the outdated condition of the rooms and the need for a complete overhaul to meet modern luxury standards. Issues such as a not very hygienic environment and limited amenities like stingy coffee machines were also mentioned. Some reviewers felt that the hotel, while currently more akin to a four-star, could easily achieve five-star status with some updates and better upkeep.
In summary, while Hotel Geneve CD de Mexico shows promise with its excellent customer service, well-maintained facilities and overall ambiance, it could benefit from modernization efforts to fulfill the expectations of a five-star luxury hotel fully.
Business
Hotel Geneve CD de Mexico offers a blend of historic charm and modern convenience, making it a suitable choice for business travelers. The hotel provides excellent facilities for business purposes, including conference rooms and a business center, which guests found useful for tasks such as printing and photocopies. With 24-hour room service and a central location that keeps everything nearby, it ensures a comfortable and convenient stay for those on business trips.
Guests have described their experience as excellent, particularly noting the suitability of the hotel for corporate events, business meetings and delegations. However, some reviews pointed out that the hotel might not meet all the specific needs of business travelers, particularly in terms of reliable wifi and efficient scheduling for tours. Additionally, there were mentions of excessive costs in the business center and some issues with taxi service reliability.
Overall, the hotel's perfect location and excellent amenities make it a preferred choice for many business travelers, despite a few areas where improvements could be made.
Historic
Hotel Geneve in Mexico City is a historic gem that truly stands out both for its beauty and its rich past. This magnificent hotel, located in an excellent part of the city, offers more than just accommodation; it provides an immersive journey through time. The property, over a century old, boasts stunning architecture and a unique atmosphere that many liken to a museum.
Stepping inside the hotel, guests are greeted by a lobby that feels like a historical museum, complete with a decor that emphasizes its storied past. The hotel’s ambiance is reminiscent of a classic, elegant era with boutique style and carefully preserved antique decor throughout. The reverence for history is evident in every corner, making it a true historical site in Mexico City.
The hotel’s interior is adorned with fascinating historical details and art, creating a sense of stepping back in time. Its colonial style and stunning architecture inside and out are frequently praised. Many guests appreciated the guided tours that delve into the hotel’s past, detailing its connections to significant historical figures like Porfirio Diaz and its place in the culture and heritage of the city.
Overall, Hotel Geneve is celebrated as an authentic historical property where visitors can experience history in luxury. It is a beautifully preserved piece of Mexico’s past, providing a very comfortable stay amidst its historical essence. This hidden gem is not just accommodation but an emblematic part of Mexico City’s vibrant history and culture.
Luxury
Hotel Geneve CD de Mexico is an epitome of classic luxury and sophisticated grandeur. The hotel stands out with its classic and elegant style, highlighted by impressive Baroque décor and museum-quality details. The historical charm of the Porfirian style creates a timeless and luxurious atmosphere throughout the property.
Guests appreciate the unique luxury-time travel theme, which immerses them in an early 20th-century experience. The lush common areas and classic open spaces further enhance the hotel's allure. The golden ballroom and the classic-styled restaurant have been particularly noted for their opulent ambiance.
Luxury amenities and elements of elegance are thoughtfully integrated throughout, from the gorgeous bar to the state-of-the-art fitness room, ensuring a comfortable and indulgent stay. Overall, Hotel Geneve CD de Mexico offers a magnificent and unique experience, combining luxurious decor with a classic and historic charm, making it accessible and appealing to those seeking a high-end but non-pretentious retreat.
Romantic
Hotel Geneve CD de Mexico offers a perfect atmosphere for a romantic getaway, making it an ideal choice for couples. The location is exceptional and the facilities boast a historic, classic style complemented by luxurious elements. Guests appreciate the elegantly maintained gardens and the overall romantic ambiance. The staff are friendly and provide quick check-in and check-out services, enhancing the experience. The hotel's restaurant is particularly suited for couples, further emphasizing its suitability for romantic stays.
No, Hotel Geneve CD de Mexico doesn't have any pool.
Yes, a spa is available at Hotel Geneve CD de Mexico.
No, Hotel Geneve CD de Mexico doesn't allow dogs.
Yes, parking facilities are available at Hotel Geneve CD de Mexico.