Mexico City19.46586400,
-99.22611200,
Avenida 1o De Mayo No. 15 Colonia San Andres Atoto, Naucalpan(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Valle de Mexico Toreo offers a highly convenient location, particularly for business travelers and event attendees, as it is close to key venues like the National Auditorium and Banamex Center. The hotel ensures ease with its secure covered parking and guests appreciate the clean, comfortable rooms and friendly staff. Many guests find the quality-price ratio excellent and the hotel's strategic urban setting adds to its appeal. While the area might not be ideal for exploring on foot or for nighttime activities, the overall convenience remains a significant draw.
Breakfast at the hotel receives varied feedback; it is often described as delicious and well-served by a friendly staff, making it a pleasant start to the day. Guests enjoy that it is included, despite wishing for more variety and larger portions. The hotel also offers a mixed dinner experience: while the food is generally well-reviewed for its taste and seasoning, the restaurant closes early, which limits dining options and inconveniences some guests.
The rooms are widely appreciated for their spaciousness, cleanliness and comfort with cozy beds and relaxing showers frequently noted. Amenities like functional elevators and spacious bathrooms contribute to a good stay. Despite some issues with older furniture, malfunctioning facilities and noise insulation, guests value the comfort and often consider these drawbacks minor.
In terms of cleanliness, most guests find the hotel well-maintained, though inconsistencies such as dirty bathrooms or incomplete cleaning are mentioned occasionally. The age of the facilities sometimes overshadows the cleanliness efforts, but the hotel generally sustains a positive impression.
The staff receives abundant praise for their attentiveness, kindness and efficiency, contributing to a welcoming atmosphere. Notable team members like Mr. Carlos Martinez and Mr. Julio Espinoza are frequently recognized for their exceptional service. While occasional issues with staff behavior are reported, the majority of guests are highly satisfied with the service.
WIFI performance is inconsistent with some areas having a good connection while others suffer from frequent signal loss. Parking also poses challenges; the off-premises parking area is poorly lit and signposted, making it difficult to navigate.
While the hotel primarily caters to business travelers, families find the spacious accommodations suitable for longer stays, though they might miss specific family-friendly services. In general, the hotel's value for money, excellent service and comfortable accommodations make it a highly recommended choice for budget-conscious travelers. Show more
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Categories
3-Star Hotel
This hotel offers comfortable rooms and essential amenities for a pleasant stay. It is located near Toreo, providing convenient access to shopping and entertainment options.
Family Friendly Hotel
Hotel with Parking
Room Types
Special Offer - Twin RoomSmoke-free room that offers cable TV, working desk, and wake-up call services. The private bathroom has a shower and provides free toiletries.
Superior Twin RoomSmoke-free room that offers cable TV, working desk, and wake-up call services. The private bathroom has a shower and provides free toiletries.
Superior King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower. The double room offers a flat-screen TV with cable channels, a wardrobe, parquet floors and a carpeted floor. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Valle de Mexico Toreo boasts a prime location favored by many guests for its convenience, particularly for its proximity to workplaces, events and key venues like the National Auditorium and Banamex Center. This accessibility makes it an ideal accommodation choice for business travelers and event attendees. The hotel offers secure covered parking, which adds to the overall convenience.
Guests appreciate the clean and comfortable rooms as well as the attention and friendliness of the staff. Many have highlighted the good value for the price, especially in terms of its strategic urban setting.
However, it’s worth noting that the location does come with a few drawbacks. Some reviewers mention the noise from nearby highways and streets and the location might be less ideal for nighttime activities due to safety concerns and lack of nightlife options. Additionally, the area isn’t very pedestrian-friendly, which might be a downside for those who prefer to explore on foot.
Overall, Hotel Valle de Mexico Toreo stands out for its excellent location, making it a practical choice for those who need to stay close to significant local hubs and appreciate the ease of access.
Breakfast
At Hotel Valle de Mexico Toreo, breakfast experiences vary widely among guests. Many commend the breakfast for being very good and delicious with attentive and friendly service from the dining staff, making for an enjoyable start to the day. Guests appreciate that breakfast is included, describing it as simple yet tasty, filling and well-seasoned. The high-quality service from waiters and friendly interactions with the staff further enhance the breakfast experience for some.
However, there are notable criticisms. A common theme is the limited variety and basic nature of the breakfast offerings. Several guests felt the menu could be expanded to provide more options and fresher ingredients. Some described the portions as small and the offerings as minimalistic, which left them wishing for more. There were remarks about the breakfast being repetitive and in some cases, served cold. A few guests mentioned that the timing of the breakfast service could also be improved, as it wasn’t always ready at the designated time.
In summary, while the breakfast at Hotel Valle de Mexico Toreo receives praise for being delicious and adequately served with friendly staff, there is room for improvement in terms of variety, freshness and portion sizes, to better meet guests' expectations.
Dinner
Hotel Valle de Mexico Toreo offers a mixed dining experience to its guests with several positive remarks noted. The food at the hotel's restaurant generally receives favorable comments with particular praise for its good seasoning and tasty breakfast options. The service is described as friendly, adding a welcoming touch to the meal. However, the dining options are notably limited with guests wishing for greater variety and more meal selections.
One of the consistent concerns is the restricted operating hours of the restaurant, which closes at 4 PM and does not serve dinner. This results in a lack of food service availability in the evenings. Some guests were inconvenienced by the long wait times for their orders and there were instances of food being either overcooked or poorly prepared.
The absence of all-day dining and the lack of cashless payment options are also mentioned as drawbacks. Additionally, some guests experienced confusion and delays, especially during busy times. Overall, while the breakfast and friendly service leave a positive impression, the limited variety and availability of meals in the evening remain significant areas for improvement.
Rooms
Hotel Valle de Mexico Toreo offers predominantly spacious and comfortable rooms with many guests appreciating their cleanliness and the comfort of the beds. The large size and coziness of the rooms are often highlighted, making for a pleasant stay despite some drawbacks.
A common positive note across various reviews is the quality-price ratio, which many consider excellent given the spacious and clean nature of the rooms. Certain amenities like the spacious bathrooms, the relaxing showers and the functional elevators add to the guest experience, enhancing the overall comfort.
On the flip side, several reviews point out the older state of the facilities with some aspects like old furniture, linens and towels needing updates. Issues such as malfunctioning bathroom doors, clogged drains and insufficient lighting are also noted, which may detract from the otherwise positive experience.
There are several mentions of air conditioning being absent, making the rooms cold, especially due to the noise insulation not being ideal, as outside traffic noise seems to filter into the rooms. Despite these points, many guests still find the comfort and spaciousness of the rooms to be a significant draw, often outweighing the negatives and see the hotel as offering good value for the price.
Beds
Hotel Valle de Mexico Toreo receives mixed reviews regarding the quality of its beds. Many guests find the beds to be very comfortable, frequently mentioning the soft and cozy mattresses and super soft pillows. Comfortable sleep seems to be a highlight for several visitors with the spacious beds also adding to the positive experience.
However, not all feedback is favorable. Some guests note that certain beds are hard or have gaps because they are actually two double beds pushed together. Instances of old and somewhat uncomfortable mattresses are also mentioned, indicating a need for some updates. Despite these issues, the overall sentiment leans towards a good night's sleep in comfortable beds, made better by the availability of nice rooms and good service from the staff.
Cleanliness
Hotel Valle de Mexico Toreo presents a mixed bag when it comes to cleanliness, though it generally maintains a positive impression overall. Many guests compliment the hotel for its clean rooms, bathrooms and facilities, highlighting that regular and thorough cleaning ensures a pleasant and hygienic stay. Some specific mentions emphasize that the rooms are very clean, comfortable and spacious with the hotel maintaining cleanliness in the corridors and communal areas as well.
Despite these positive reviews, certain criticisms highlight inconsistencies. Issues such as dirty bathrooms, un-vacuumed rooms and incomplete room cleaning were noted by some travelers. Guests mentioned lapses like dirty sheets, hair in the bathtub and objects from previous occupants left behind. Some reported that the cleaning service is not always performed daily and needs to be requested.
Moreover, the hotel’s facilities, described as old and under maintenance, sometimes overshadow the cleanliness efforts, contributing to an overall impression that could be improved. While most guests found their rooms clean and were able to rest well, others experienced severe cleanliness issues, from dirty rooms to neglected maintenance.
In summary, Hotel Valle de Mexico Toreo tends to offer a clean and comfortable stay for the majority of its guests, although occasional lapses in cleanliness and the age of its facilities might affect some travelers' experiences.
Staff
'Hotel Valle de Mexico Toreo' has received an abundance of praise for its exemplary staff service. Guests frequently noted the staff's attentiveness, friendliness and kind treatment throughout their stays. The reception team, in particular, is often recognized for their responsive and efficient service with notable mentions of exceptional individuals such as Mr. Carlos Martinez and Mr. Julio Espinoza, both known for their excellent attention to detail.
Many visitors highlighted the welcoming and warm demeanor of the staff, which included providing bottled water daily and accommodating early check-ins without extra charges. The security personnel also garnered compliments for maintaining a safe environment.
While positive remarks about the staff's efficiency and friendliness were prevalent, there were occasional criticisms. Some guests encountered passive-aggressive or inattentive behavior from a few receptionists and restaurant waiters. Moreover, isolated incidents involving room security and the conduct of certain staff were reported, marring an otherwise positive experience for those affected.
Overall, the dedicated and courteous service provided by the majority of the staff at 'Hotel Valle de Mexico Toreo' has left a lasting impression on guests, contributing to the hotel's reputation for quality service and a welcoming atmosphere.
Wi-Fi
Hotel Valle de Mexico Toreo provides a good WIFI connection in some areas with the internet working satisfactorily in certain bedrooms. However, many guests report that the WiFi performance is generally poor with frequent signal loss and limitations in connectivity. The quality of the connection varies significantly, indicating an inconsistent experience for guests relying on WiFi during their stay.
Parking
Hotel Valle de Mexico Toreo presents some challenges when it comes to parking, as reflected in guest reviews. One noteworthy issue is the parking location, which is off-premises and often considered far from the hotel. Guests have expressed concerns about the difficulty in navigating this parking area due to unclear signage and insufficient lighting, making it potentially hazardous. The lack of valet parking and the need to carry luggage up several flights of stairs also add to the inconvenience. There are remarks about the parking service itself with some guests describing it as poorly managed and the lot needing better maintenance and cleanliness. While there are fleeting mentions of covered parking and parking being easy for some, it appears these are not common experiences. Overall, parking at Hotel Valle de Mexico Toreo seems to be an area ripe for improvement to enhance the overall guest experience.
Family
Hotel Valle de Mexico Toreo caters primarily to business travelers but can also be convenient for families due to its ample spaces suitable for long stays or events. The hotel's accommodations are generally well-suited to families, though it lacks specific family-friendly services and amenities. Despite the proximity to workplaces and event hosting spaces being ideal, there are notable gaps in family accommodations, such as inflexible room changes and limited breakfast schedules, which may not fully meet the needs of families traveling with children. Overall, while the hotel is highly recommended for long stays and business travelers, families might find the lack of dedicated facilities and services somewhat disappointing.
3 Star
Hotel Valle de Mexico Toreo offers a comfortable and well-located stay, making it an ideal choice for families. Guests frequently commend the hotel for its excellent value for money, noting that it provides great quality accommodations at an affordable price. The three-star rating reflects the overall experience with many reviews highlighting the good price-quality ratio and excellent service for the category. The hotel's appearance matches the photos, providing an accurate representation of what guests can expect.
However, some drawbacks include issues such as lack of hot water and non-functional furniture like nightstands and drawers, pointing to areas where maintenance could be improved. Despite these minor inconveniences and the need for a bit more staff to manage busy periods more effectively, the existing staff are praised for their excellent service. Overall, Hotel Valle de Mexico Toreo is highly recommended for its quality and affordability, making it a desirable option for budget-conscious travelers.
No, Hotel Valle de Mexico Toreo doesn't have any pool.
No, a spa isn't available at Hotel Valle de Mexico Toreo.
No, Hotel Valle de Mexico Toreo doesn't allow dogs.
Yes, parking facilities are available at Hotel Valle de Mexico Toreo.
No, Hotel Valle de Mexico Toreo doesn't have a gym.