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Summary of reviews'Hotel & Villas 7' delivers a mixed experience that travelers can find compelling for certain aspects while falling short in others. The most positive feedback centers on the convenience of its location near the airport and accessibility to public transportation, making it an ideal option for those with early or late flights. Its proximity to a bustling market also offers guests a local shopping experience.
The rooms are a significant highlight, appreciated for their spaciousness, cleanliness and modern facilities such as jacuzzis and Smart TVs. They are well-equipped and private, further elevated by features like comfortable beds and reliable hot water. The provision of secure and convenient parking is another strong point, particularly noted for individual garages under each room.
When it comes to the hotel's staff, many guests commend their friendliness and attentiveness, particularly reception and housekeeping. This creates a welcoming atmosphere and a pleasant overall stay. The free Wi-Fi, while sometimes spotty, is also noted positively when it works well.
The hotel offers a romantic and cozy ambiance, making it a hit among couples. Reviews often point out its suitability for romantic getaways, praising the comfortable rooms and special touches like bathtubs that enhance a couple's experience.
However, there are areas in need of improvement. The location, while convenient to the airport, is described as being in a crowded, commercial zone with undesirable smells and a lack of safety, especially at night. The absence of breakfast service and the limited, sometimes low-quality dinner options also affect the guest experience negatively.
Cleanliness is a common concern with inconsistencies in the housekeeping practices leading to complaints about dirty rooms, bathrooms and occasional unpleasant smells. Some guests reported issues with noise and inadequate electrical outlets, which affected their comfort.
The feedback on accessibility suggests that the hotel is generally well-suited for guests with disabilities, offering wheelchair-friendly areas and accessible rooms, although the taxi service could be improved for late hours.
In sum, 'Hotel & Villas 7' stands out for its good value and convenience, particularly for short stays or airport transits. With improvements in cleanliness, dining options and staff training, it has the potential to significantly enhance the guest experience. Show more
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Categories
Hotel with Parking
This hotel is listed as having parking and is located in an area that provides access to different parts of the city.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Accessible Hotel
Room Types
Double Room with Sofa BedThis triple room's standout feature is the hot tub. The spacious triple room offers a private entrance, a tiled floor, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Twin RoomThe spacious twin room offers a private entrance, a tiled floor, as well as a private bathroom boasting a shower. This twin room provides a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Suite with Spa BathThis suite offers a hot tub. Featuring a private entrance, this suite comprises 1 bedroom and 1 bathroom with a bath and a shower. This suite provides a tiled floor, a flat-screen TV with cable channels and garden views. The unit offers 1 bed.
Deluxe SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features a private entrance, a tiled floor, a flat-screen TV with cable channels and garden views. The unit has 1 bed.
Queen Room with Spa BathThis double room provides a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features a private entrance, a tiled floor, a flat-screen TV with cable channels and garden views. The unit offers 1 bed.
King Suite with Spa BathGuests will have a special experience as this suite offers a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite features a private entrance, a tiled floor, a flat-screen TV with cable channels and garden views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
'Hotel & Villas 7' offers a mixed experience for travelers, significantly influenced by its location. Positively, it is relatively close to the airport—about three subway stops away—and provides easy access to public transportation, including the metro. This makes it a convenient choice for early or late flights. Another advantage is a bustling market just a minute's walk from the hotel, offering a unique local shopping experience.
However, the surrounding area leaves much to be desired. The hotel is situated in a heavily trafficked, crowded commercial zone dominated by butcher shops and meat markets, which contribute to an unpleasant smell and a general feeling of uncleanliness. Many visitors also noted that the neighborhood appears unsafe, especially at night and the overall atmosphere is described as sketchy or dodgy. The location is far from the city center, making commutes lengthy and inconvenient.
Despite the affordable prices and good amenities within the hotel premises, the external environment, characterized by noise, heavy traffic and questionable safety, significantly detracts from the overall experience.
Breakfast
During a recent stay at Hotel & Villas 7, guests had mixed experiences regarding breakfast. Many mentioned that breakfast is currently not available at the hotel, a change likely influenced by COVID-19 precautions. This absence of breakfast service has noticeably affected the overall guest experience with several noting the omission. However, those who did have the chance to partake in breakfast previously recalled it as delicious, suggesting that the quality of the meal was quite satisfying. Moving forward, guests have expressed a preference for the hotel to reinstate its breakfast service to enhance the overall experience.
Dinner
Hotel & Villas 7 offers a convenient location close to the airport, but it seems to face significant challenges with its dinner service. While the hotel has a wide menu, the availability and variety of food leave much to be desired. Guests reported a lack of food service at night and noted that the only options were often instant foods like frozen pizza and instant soup. The restaurant facilities, when available, did not meet expectations with specific complaints about the food quality, such as hard pizza. Some guests ended up walking a few blocks to find decent dinner options. Improvement in the variety and availability of food offerings appears to be a common suggestion among visitors.
Rooms
Hotel & Villas 7 offers a mixed experience in terms of room quality, but there are plenty of positives to report. Many guests appreciated the spaciousness of the rooms, often describing them as large, clean and comfortable. The rooms are well-equipped with modern facilities, including jacuzzis and Smart TVs, which add to the overall comfort and convenience. Privacy is another highlight with several reviews mentioning the independent nature of the rooms and the comfort this affords.
The cleanliness of the rooms is generally praised, though there are some inconsistencies. A few guests noted issues such as dirty bathtubs, poor lighting and unpleasant smells. Despite these setbacks, many reviewers found the rooms to be clean and well-maintained. The hotel's location near the airport and early check-in options also received positive mentions.
Comfortable beds and reliable hot water are frequently noted, adding to the overall pleasant stay. However, some guests reported issues such as cold rooms, noise from adjacent rooms and inadequate electrical outlets.
In summary, guests of Hotel & Villas 7 can expect spacious, well-equipped rooms that offer good value for the price, though occasional cleanliness and maintenance issues may arise. The accommodating staff and additional amenities like private parking and room privacy enhance the stay, making it a worthwhile option for short or overnight visits.
Beds
'Hotel & Villas 7' has received a mix of feedback about their beds. Many guests appreciate the large, wide beds and find them very comfortable with some describing the marine mattresses as particularly comfortable. Cleanliness is often commended with remarks about comfortable bedding and well-maintained rooms without much noise. However, the quality isn’t consistently high. Issues like worn bedding, occasional bedbugs and hardness of mattresses have been reported by guests. The condition of the beds fluctuates with some being described as perfect for sleeping and others as too hard or containing hair from previous occupants. Towels have also been a point of contention with reports of them being stained or dirty despite occasionally smelling clean. The feedback suggests that while 'Hotel & Villas 7' can provide a comfortable sleeping experience, improvements in bedding quality and cleanliness could enhance consistency.
Cleanliness
Hotel & Villas 7 has garnered mixed reviews when it comes to cleanliness, but there are a significant number of positive remarks that suggest many guests found the hotel to be clean and comfortable. The rooms are often described as clean and spacious with some guests noting the excellent cleanliness and well-maintained facilities. The hotel is commended for being very clean and cozy with polite and attentive staff who provide good service. Several guests also praised the rooms for being clean upon arrival with clean showers and a generally clean establishment.
However, there are frequent mentions of areas that need improvement. Some guests highlighted issues with dirty bathrooms, floors and inadequate daily cleaning services. The cleanliness of the bedding, including hairs and stains, was a recurring concern. There were also mentions of foul odors, trash left behind from previous guests and the need to request room cleaning. The presence of insects and poor sanitation standards were other areas pointed out by guests needing attention. Additionally, some guests mentioned the need for general maintenance and upkeep, particularly in common areas and bathrooms.
In conclusion, while many guests had a pleasant and clean stay at Hotel & Villas 7, there are consistent and repeated concerns about cleanliness that suggest a need for the hotel to improve its housekeeping practices to ensure a consistently high standard of hygiene. Insights gathered from these reviews indicate a disparity in experiences with several positive highlights but enough negative feedback to warrant notable attention.
Staff
Guests have had mixed experiences with the staff at Hotel & Villas 7. On the positive side, many reviews highlight the staff’s friendliness and attentiveness, noting that the reception staff were particularly helpful and professional. The courteous and kind approach of the team members, especially the night receptionist and housekeepers, has been appreciated by several guests. Moreover, good treatment and excellent customer service have been commended, leading to a welcoming atmosphere.
However, there are notable concerns about inconsistency in service. Issues such as delays during check-in, poor communication and occasional rudeness from some staff members have been reported. Some guests felt that the staff were not always responsive or proactive, leading to dissatisfaction with the level of attention and service provided.
While the positive interactions and good reception service stand out, there is a clear need for improvement in handling guest requests promptly and maintaining a uniformly high standard of customer service throughout the hotel.
Wi-Fi
Guests at 'Hotel & Villas 7' have shared a mixture of experiences regarding the hotel's Wi-Fi service. While some guests appreciated the availability of free Wi-Fi and occasionally found the internet connection satisfactory or even great, many expressed concerns about the reliability and strength of the service. Common issues highlighted include poor connectivity, weak signals in the rooms and internet speeds that were not adequate for activities like Zoom meetings. Some guests mentioned that the Wi-Fi was slow or spotty, requiring them to move to different areas, such as the breakfast area, to get a better connection. Although the staff were noted for their excellent attention and attempts to address Wi-Fi complaints, it seems that the internet issues remained unresolved for several visitors.
Parking
When it comes to parking at 'Hotel & Villas 7', guests have largely praised the accommodations for providing a secure and convenient parking experience. The hotel boasts an ample amount of parking spaces with many guests highlighting the availability of individual garages underneath each room. This setup not only ensures added security but also offers easy access to their vehicles.
In addition to safety, the proximity of the parking to the rooms is highly appreciated, adding an extra layer of convenience for guests. The parking spaces are described as sufficient and adequate with some mentioning that they are large and ideal. The inclusion of parking with the room rate also adds to the cost-benefit of staying at the hotel.
However, while the parking itself receives positive feedback, the surrounding area has mixed reviews. Although the hotel's facilities are described as clean, some guests have pointed out that the immediate area, including street markets and butcher shops, tends to lack cleanliness.
Overall, the secure and well-thought-out parking system at 'Hotel & Villas 7' greatly enhances the guest experience, making it a reliable choice for travelers who value vehicle security and convenience.
Family
Hotel & Villas 7 receives mixed feedback regarding its suitability for families and children. Some guests highlight that the hotel is good for family stays and that their family had a good time. Suite 51 is noted for accommodating group travelers, suggesting a potential for larger family gatherings. However, a significant number of reviews indicate that the hotel is not really family-friendly or recommended for families. Several guests point out unsuitable activities and content for children, such as adult-themed imagery and overheard inappropriate sounds, which made them uncomfortable. Concerns about hygiene and pests, such as rats, also contribute to the sentiment that the hotel may not be suitable for families with children. These aspects create a mixed picture for those considering a stay with kids.
Accessible
Hotel & Villas 7 receives commendable feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is noted for being accessible and friendly with easy navigation areas for wheelchairs and accessible parking available for disabled guests. Though the access door is controlled from outside, the facility access is generally quick. The hotel's location is also ideal with public transport nearby and essential amenities within 500 feet. Guests appreciated being able to easily access different parts of the hotel, including specific accessible rooms. However, some noted that the taxi service is not available during late hours and it is recommended to reserve assistance if needed.
Romantic
Hotel & Villas 7 offers a notably romantic and cozy ambiance, tailored specifically for couples. The comfortable and inviting atmosphere, complemented by cozy rooms, makes it an ideal retreat for a couple in love looking to enjoy each other's company. Guests find it a good place to take a special someone, noting that it provides a perfect setting to relax and rekindle passion. It is highly recommended with particular praise for the bathtubs, adding to the romantic experience. This hotel clearly positions itself as a destination for those seeking a romantic escape, where they can expect a memorable time with their partner.
No, Hotel & Villas 7 doesn't have any pool.
No, a spa isn't available at Hotel & Villas 7.
No, Hotel & Villas 7 doesn't allow dogs.
Yes, parking facilities are available at Hotel & Villas 7.