Ibis Mexico Tlalnepantla
Mexico City
19.53863200,
-99.20007600
,
Av Sor Juana Ines De La Cruz Numero 132 Colonia Tlalnepantla Centro
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Info
Summary of reviewsThe reviews for 'Ibis Mexico Tlalnepantla' predominantly highlight its strengths, making it an appealing choice for various travelers. A central and convenient location in Tlalnepantla stands out, offering easy access to downtown, commercial plazas, bars, restaurants and large shopping malls. This makes it ideal for both business and leisure, despite being a bit far from central Mexico City. The area is safe and well-lit, adding to the comfort and convenience of guests.
The breakfast experience receives mixed feedback with several guests appreciating the quality and taste, noting options like fruit, juice and baguette bread. The inclusion of breakfast and courteous service add to guest satisfaction, although there are mentions of a need for greater variety and better maintenance.
Guests frequently commend the cleanliness, comfort and practicality of the rooms. Although some find the rooms small and basic in amenities, the tidiness and strategic location make up for it. Attentive staff further enhances the experience, providing a welcoming and helpful environment.
While cleanliness standards generally receive positive remarks, inconsistencies have been reported. Issues range from dirty dishes and unclean hallways to bathrooms with mold. Despite these critiques, many still find the hotel clean and well-maintained overall.
The staff receives commendations for their friendliness and helpfulness, particularly at the reception. However, there are occasional reports of delays and unfavorable interactions, suggesting a need for more consistent training.
The Wi-Fi quality at the hotel evokes a mixed response. Some guests enjoy a stable and fast connection, while others experience instability and disruptions. Parking is perceived as spacious and safe but is considered pricey and not directly managed by the hotel.
Bed comfort receives mixed reactions with many praising coziness, while others encounter issues with hard mattresses and uncomfortable pillows. Noise and inadequate bedding arrangements also detract from the overall experience for some.
Overall, 'Ibis Mexico Tlalnepantla' provides a satisfactory and cost-effective stay, especially for business travelers. Its clean and comfortable environment, friendly staff and strategic location make it a decent choice for those seeking budget-friendly accommodations. Its pet-friendly policy is an added advantage, although some guests note areas for improvement in cleanliness and service consistency.
Categories
The breakfast experience receives mixed feedback with several guests appreciating the quality and taste, noting options like fruit, juice and baguette bread. The inclusion of breakfast and courteous service add to guest satisfaction, although there are mentions of a need for greater variety and better maintenance.
Guests frequently commend the cleanliness, comfort and practicality of the rooms. Although some find the rooms small and basic in amenities, the tidiness and strategic location make up for it. Attentive staff further enhances the experience, providing a welcoming and helpful environment.
While cleanliness standards generally receive positive remarks, inconsistencies have been reported. Issues range from dirty dishes and unclean hallways to bathrooms with mold. Despite these critiques, many still find the hotel clean and well-maintained overall.
The staff receives commendations for their friendliness and helpfulness, particularly at the reception. However, there are occasional reports of delays and unfavorable interactions, suggesting a need for more consistent training.
The Wi-Fi quality at the hotel evokes a mixed response. Some guests enjoy a stable and fast connection, while others experience instability and disruptions. Parking is perceived as spacious and safe but is considered pricey and not directly managed by the hotel.
Bed comfort receives mixed reactions with many praising coziness, while others encounter issues with hard mattresses and uncomfortable pillows. Noise and inadequate bedding arrangements also detract from the overall experience for some.
Overall, 'Ibis Mexico Tlalnepantla' provides a satisfactory and cost-effective stay, especially for business travelers. Its clean and comfortable environment, friendly staff and strategic location make it a decent choice for those seeking budget-friendly accommodations. Its pet-friendly policy is an added advantage, although some guests note areas for improvement in cleanliness and service consistency.
3-Star Hotel
This hotel provides practical accommodations with standard amenities. It offers comfortable rooms and essential services, suitable for travelers looking for a straightforward and budget-friendly stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
'Ibis Mexico Tlalnepantla' boasts an excellent location that numerous guests have praised for its convenience. It's centrally located within Tlalnepantla, very close to downtown, offering easy access to various points of interest and businesses. Guests have appreciated its proximity to commercial plazas, bars, restaurants and a very large shopping mall, making it a perfect spot for both work and leisure.
Despite being a bit far from the central areas of Mexico City, the location provides fast access to work sites and is ideal for those with nearby business commitments. The surrounding area is well-lit and safe with nearby facilities like an Oxxo store and popular dining options, including Toño's House. The location also ensures a quiet and comfortable stay, making it great for resting after a busy day.
Overall, the hotel’s combination of location, comfort and access to transportation makes it an excellent choice for guests looking to stay outside the hustle and bustle of Mexico City's central areas, while still enjoying convenient amenities and friendly service.
The breakfast experience at Ibis Mexico Tlalnepantla garners a mix of opinions from guests, though many highlight positive aspects. Numerous reviewers appreciate the good quality and taste of the buffet breakfast, noting options like fruit, juice, coffee and baguette bread. Some guests even describe the breakfast as excellent and complete. The convenience of having breakfast included, coupled with courteous service, enhances the overall experience for several visitors.
However, there are mentions of certain drawbacks, such as the need for greater variety and better maintenance in the food area. Some guests feel the breakfast is basic and not always replenished promptly. Additionally, others find it expensive, suggesting it should be included in the room price, especially given the cost. Limited breakfast hours and occasionally slow service due to Covid restrictions are also noted points of contention.
Despite some criticisms, the generally pleasant and tasty breakfast contributes positively to the hotel experience for many guests. Overall, while there is room for improvement, the breakfast at Ibis Mexico Tlalnepantla largely meets expectations with its quality and satisfactory service.
At Ibis Mexico Tlalnepantla, guests frequently highlight the cleanliness and comfort of the rooms, making them a reliable choice for travelers looking for a cost-effective stay. Despite the rooms being on the smaller side, visitors find them practical and cozy, well-suited for work or a brief stay. The cleanliness is consistently noted with rooms being tidy and safe.
The strategic location of the hotel is another favorable aspect, providing easy access to the surrounding areas. Staff attentiveness also contributes positively to the overall experience, ensuring that guests feel well-taken care of during their visit.
However, the hotel does have some drawbacks. Many reviewers mention that the rooms are relatively small, sometimes feeling cramped, especially for families. The amenities are described as basic, lacking variety in toiletries and some areas could benefit from more rigorous maintenance.
In summary, Ibis Mexico Tlalnepantla shines for its affordability, comfort and cleanliness, though potential guests should be aware of the limited room space and basic facilities.
Guests’ feedback on the beds at Ibis Mexico Tlalnepantla paints a mixed picture. Many guests appreciated the comfort of the beds, noting that they found the accommodations to be cozy and restful. Phrases like "the bed is comfortable" and "comfortable beds" were mentioned repeatedly, indicating satisfaction with the sleeping arrangements by a portion of the visitors.
However, there were significant concerns raised by other guests. Numerous reviews highlighted discomfort with beds being described as a bit hard and mattresses worn out. Several guests mentioned that the pillows were particularly uncomfortable with some describing the cushions as having balls or being rag-like. This mixed sentiment indicates variability in the sleeping experience.
Issues such as noise from the surroundings and inadequate bedding arrangements, including insufficient space for two people on supposedly matrimonial beds, also detracted from the overall experience. The inconsistencies in bed comfort suggest that while some guests enjoyed a good night's sleep, others found the accommodations lacking in areas that could significantly impact rest and relaxation.
The reviews of 'Ibis Mexico Tlalnepantla' present a mixed perspective on the cleanliness of the hotel. Many guests found their rooms to be very clean, comfortable and well-maintained with some even highlighting the attentive staff and delicious food at the restaurant. There were positive mentions of the overall service, safety and cleanliness, as well as appreciation for the clean facilities and good value for money.
However, several guests noted significant issues that indicate inconsistencies in the hotel's cleaning standards. Common complaints included dirty dishes left on tables, unclean hallways and staircases, stained or dirty carpets and bathrooms with mold or lacking proper cleaning. Some reviewers mentioned encountering dust, worn-out towels and hairs on chairs and tables. There were also reports of rooms not being cleaned regularly with some guests experiencing their rooms not being serviced for days, leading to a lack of basic amenities like towels.
In summary, while some guests had a positive experience regarding the cleanliness at 'Ibis Mexico Tlalnepantla', there is a recurrent theme of insufficient cleaning efforts which detract from the overall guest satisfaction. Improvements in consistent and thorough cleaning practices across all areas of the hotel would greatly enhance the guest experience.
The staff at Ibis Mexico Tlalnepantla is often praised for their friendliness and helpfulness. Many guests have noted the excellent customer service provided by the employees, particularly the receptionists who have been described as lovely, fantastic and very polite. The staff's ability to offer a warm welcome and their willingness to go out of their way to assist guests with early check-ins and various requests have been highlighted positively.
Guests have also appreciated the kindness and accessibility of the hotel personnel, including those in administration, security and the parking area. The quality of service extends to the restaurant with remarks about the delicious food offered for breakfast. Cleanliness and the quiet environment have also contributed to a pleasant stay for many.
However, not all feedback has been positive. Some guests have experienced delays and unfavorable interactions, particularly at reception, where staff were occasionally slow to attend or did not have reservations ready upon arrival. There have been instances of attitude issues and unprofessional behavior among some members of the food and morning breakfast staff. Additionally, there were remarks about the need for better training and responsiveness, as some staff were perceived as not being fully informed about hotel operations.
Despite sporadic criticisms, the general sentiment towards the staff's friendliness, coupled with the hotel's location and comfort, has left many guests satisfied. However, there is room for improvement in consistency and ensuring all staff members are well-trained and approachable.
Travelers visiting Ibis Mexico Tlalnepantla looking to stay connected can expect a mixed experience with the hotel's Wi-Fi service. Many guests found the internet to be very good with positive comments pointing out good internet speed and a stable connection that allowed work to be done from the room without interruption.
However, there were a number of concerns raised by other guests. Some experienced very unstable connections throughout their stay and incidents where the Wi-Fi did not work at all were reported. In those particular cases, the hotel staff were unable to restore internet service, impacting the overall experience for some visitors.
In summary, while there are instances of guests enjoying a reliable internet connection at Ibis Mexico Tlalnepantla, others have faced significant issues. The internet service may vary, so it could be beneficial to inquire ahead regarding your specific needs for connectivity.
Guests of 'Ibis Mexico Tlalnepantla' have mixed feelings about the hotel's parking situation. The parking lot is often noted as spacious and safe, providing a sense of security for vehicle owners. However, many guests express frustration with the additional cost of parking, which is not included in the hotel stay and can be seen as expensive. Additionally, the parking lot is not directly managed by the hotel, leading to some inconsistencies in charges and service experiences. Despite the overall excellence of the hotel facilities, the parking arrangements and associated costs are frequent points of dissatisfaction among guests.
Ibis Mexico Tlalnepantla offers a satisfactory experience with a commendable balance of price and quality. The hotel is clean and comfortable, making it a decent choice for a one-night stay or a budget-conscious traveler. The location is praised, adding convenience to the overall stay. Despite some mentions of low-quality soap and a need for renovation, guests generally find the price appropriate for the services provided. Suitable for those not seeking luxury but rather a reasonably priced accommodation with satisfactory cleanliness and comfort.
Ibis Mexico Tlalnepantla is well-suited for business travelers. The hotel offers comfort and cleanliness typical of value-level business accommodations. Situated near key locations and workplaces, it provides convenience for professionals. The hotel boasts a well-equipped business center, ready for presentations and business needs. Most employees are noted for their friendliness, contributing to a calm and professional atmosphere. Additionally, guests can enjoy the surrounding area's best restaurant and interesting places to visit.
Ibis Mexico Tlalnepantla stands out for its pet-friendly policy, making it a convenient choice for travelers looking to bring their furry companions along. The hotel accepts pets, although guests should be prepared for an additional charge for their stay. Its location is praised as good, simple and warm, adding to the appeal for those traveling with pets. However, reviews indicate there is room for improvement in terms of overall cleanliness and service offerings with some guests noting issues such as trash in the lobby bathroom and undesirable smells. While the facilities might be basic and some services limited, the welcoming attitude toward pets is a significant positive.
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Location
Despite being a bit far from the central areas of Mexico City, the location provides fast access to work sites and is ideal for those with nearby business commitments. The surrounding area is well-lit and safe with nearby facilities like an Oxxo store and popular dining options, including Toño's House. The location also ensures a quiet and comfortable stay, making it great for resting after a busy day.
Overall, the hotel’s combination of location, comfort and access to transportation makes it an excellent choice for guests looking to stay outside the hustle and bustle of Mexico City's central areas, while still enjoying convenient amenities and friendly service.
Breakfast
However, there are mentions of certain drawbacks, such as the need for greater variety and better maintenance in the food area. Some guests feel the breakfast is basic and not always replenished promptly. Additionally, others find it expensive, suggesting it should be included in the room price, especially given the cost. Limited breakfast hours and occasionally slow service due to Covid restrictions are also noted points of contention.
Despite some criticisms, the generally pleasant and tasty breakfast contributes positively to the hotel experience for many guests. Overall, while there is room for improvement, the breakfast at Ibis Mexico Tlalnepantla largely meets expectations with its quality and satisfactory service.
Rooms
The strategic location of the hotel is another favorable aspect, providing easy access to the surrounding areas. Staff attentiveness also contributes positively to the overall experience, ensuring that guests feel well-taken care of during their visit.
However, the hotel does have some drawbacks. Many reviewers mention that the rooms are relatively small, sometimes feeling cramped, especially for families. The amenities are described as basic, lacking variety in toiletries and some areas could benefit from more rigorous maintenance.
In summary, Ibis Mexico Tlalnepantla shines for its affordability, comfort and cleanliness, though potential guests should be aware of the limited room space and basic facilities.
Beds
However, there were significant concerns raised by other guests. Numerous reviews highlighted discomfort with beds being described as a bit hard and mattresses worn out. Several guests mentioned that the pillows were particularly uncomfortable with some describing the cushions as having balls or being rag-like. This mixed sentiment indicates variability in the sleeping experience.
Issues such as noise from the surroundings and inadequate bedding arrangements, including insufficient space for two people on supposedly matrimonial beds, also detracted from the overall experience. The inconsistencies in bed comfort suggest that while some guests enjoyed a good night's sleep, others found the accommodations lacking in areas that could significantly impact rest and relaxation.
Cleanliness
However, several guests noted significant issues that indicate inconsistencies in the hotel's cleaning standards. Common complaints included dirty dishes left on tables, unclean hallways and staircases, stained or dirty carpets and bathrooms with mold or lacking proper cleaning. Some reviewers mentioned encountering dust, worn-out towels and hairs on chairs and tables. There were also reports of rooms not being cleaned regularly with some guests experiencing their rooms not being serviced for days, leading to a lack of basic amenities like towels.
In summary, while some guests had a positive experience regarding the cleanliness at 'Ibis Mexico Tlalnepantla', there is a recurrent theme of insufficient cleaning efforts which detract from the overall guest satisfaction. Improvements in consistent and thorough cleaning practices across all areas of the hotel would greatly enhance the guest experience.
Staff
Guests have also appreciated the kindness and accessibility of the hotel personnel, including those in administration, security and the parking area. The quality of service extends to the restaurant with remarks about the delicious food offered for breakfast. Cleanliness and the quiet environment have also contributed to a pleasant stay for many.
However, not all feedback has been positive. Some guests have experienced delays and unfavorable interactions, particularly at reception, where staff were occasionally slow to attend or did not have reservations ready upon arrival. There have been instances of attitude issues and unprofessional behavior among some members of the food and morning breakfast staff. Additionally, there were remarks about the need for better training and responsiveness, as some staff were perceived as not being fully informed about hotel operations.
Despite sporadic criticisms, the general sentiment towards the staff's friendliness, coupled with the hotel's location and comfort, has left many guests satisfied. However, there is room for improvement in consistency and ensuring all staff members are well-trained and approachable.
Wi-Fi
However, there were a number of concerns raised by other guests. Some experienced very unstable connections throughout their stay and incidents where the Wi-Fi did not work at all were reported. In those particular cases, the hotel staff were unable to restore internet service, impacting the overall experience for some visitors.
In summary, while there are instances of guests enjoying a reliable internet connection at Ibis Mexico Tlalnepantla, others have faced significant issues. The internet service may vary, so it could be beneficial to inquire ahead regarding your specific needs for connectivity.
Parking
3 Star
Business
Dog Friendly
No, Ibis Mexico Tlalnepantla doesn't have any pool.
No, a spa isn't available at Ibis Mexico Tlalnepantla.
Yes, Ibis Mexico Tlalnepantla welcomes dogs.
No, parking facilities aren't available at Ibis Mexico Tlalnepantla.
No, Ibis Mexico Tlalnepantla doesn't have a gym.
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