NH Collection Mexico City Santa Fe

Mexico City 19.35954200, -99.27835900 , Juan Salvador Agraz 44 Colonia Santa Fe (Show on Map)
8.5
Very Good


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Summary of reviewsThe NH Collection Mexico City Santa Fe offers an exceptional experience, combining modern comforts with a strategic location in the bustling district of Santa Fe. The hotel is ideally situated for both leisure and business travelers, providing easy access to an array of dining options, shopping centers, and corporate offices. Its serene environment complements the vibrant surroundings, making it a desirable choice for those visiting the area.

The breakfast service is widely praised, with guests enjoying a diverse and well-presented selection that caters to various dietary needs. Attentive staff and the convenient location of the dining area further enhance the breakfast experience, despite some minor suggestions for improved variety and healthier options.

Rooms at the hotel are noted for cleanliness, comfort, and modern amenities, making them suitable for extended stays. Guests enjoy spacious accommodations with elegant design and excellent city views. While some report minor maintenance issues, the overall response is positive, with many appreciating the restful sleep provided by the high-quality beds.

The hotel staff consistently receive commendations for their friendliness and attentiveness, contributing to a warm and welcoming atmosphere. While some language barriers and mixed reviews about reception staff are noted, the general sentiment remains favorable with most guests praising the exceptional service.

Free Wi-Fi service meets the needs of most guests, though a few experience slower speeds during streaming. The hotel offers valet parking, which, despite its efficiency and reasonable pricing, receives mixed reviews due to the lack of a self-parking option and separate fees.

Overall, the NH Collection Mexico City Santa Fe stands out for its excellent service, prime location, and comfortable accommodations, making it a top choice for business travelers and short stays in the Santa Fe area. The hotel’s commitment to quality service and guest satisfaction ensures a pleasant and convenient experience for visitors.
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Dog Friendly Hotel
This hotel is pet-friendly and provides a comfortable stay in the Santa Fe area of Mexico City, with convenient access to local attractions and amenities.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types
Superior Double or Twin Room This comfortable, soundproof room features air conditioning, choice of pillows, slippers, a working desk and ironing facilities. It also comes with a minibar, a flat-screen TV and free WiFi. There is a telephone and a seating area, while the bathroom comes with bathrobes.

Premium Double Room This comfortable, soundproof room features air conditioning, slippers, a working desk and ironing facilities. It also comes with a minibar, a flat-screen TV and free WiFi. There is a telephone and a seating area, while the bathroom comes with bathrobes.

Junior Suite This spacious junior suite features air conditioning, coffee & tea facilities, a working desk and minibar. Free WiFi, a flat screen with Cable TV and a pair of comfortable slippers are included as well as a luggage rack.

Superior Room – 2 Double Beds Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Premium Double Room with Extra Bed (2 Adults + 2 Children) Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker.

Premium XL Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

Premium XL Room with Extra Bed Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Junior Suite with Extra Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant district of Santa Fe, the NH Collection Mexico City Santa Fe hotel presents an exceptional location that has garnered widespread praise from its guests. The hotel's strategic placement offers easy access to numerous restaurants, upscale dining options, and a vast shopping center, placing an array of amenities within walking distance. Many guests appreciate the hotel's proximity to business and commercial hubs, making it ideal for both leisure and business travelers seeking convenience and accessibility.

The area is noted for being safe and secure, allowing guests to explore the surroundings comfortably, whether visiting nearby cultural attractions or enjoying a variety of culinary delights. The hotel itself is described as modern and clean, with spacious rooms providing a comfortable retreat after a day of exploration or meetings.

While the location may be slightly detached from Mexico City's primary tourist spots, it stands out as a central point for those visiting the Santa Fe region, providing ease of access to both Mexico City and Toluca. With excellent service from attentive staff and a serene environment that complements the bustling surroundings, the hotel achieves a harmonious balance between comfort and practicality in one of Mexico City's most sought-after districts.

Breakfast
The breakfast experience at NH Collection Mexico City Santa Fe receives generally favorable remarks from guests. Many reviewers laud the breakfast for its extensive variety and excellent quality. Guests frequently highlight the delightful presentation and the wide array of both traditional and vegetarian options available, with special attention given to the impeccable service provided, particularly from staff members such as the gentleman who prepares eggs. The breakfast spread often features tasty and well-prepared items like Chilaquiles, eggs, and sweet bread, contributing to a satisfying start to the day.

Despite the overwhelming positive feedback, some guests feel that the breakfast could improve in terms of variety, noting that the buffet occasionally felt monotonous or limited. There are also mentions of the need for more healthy options and the occasional occurrence of cold food or stale bread. Nevertheless, most visitors appreciate the convenient location of the breakfast area, which complements their stay in the vibrant Santa Fe district. The combination of good food, exceptional service, and the hotel's excellent location make the breakfast a standout feature for many guests at NH Collection Mexico City Santa Fe.

Rooms
Nestled in the vibrant area of Santa Fe, Mexico City, NH Collection Mexico City Santa Fe offers guests a blend of modernity and comfort, making it an attractive choice for both leisure and business travelers. The hotel boasts spacious rooms that guests consistently praise for their cleanliness and comfortable ambiance. The tasteful decoration and elegant design add a touch of sophistication, which is complemented by breathtaking views of the city.

The rooms are described as ideal for relaxation, with ample space and great beds contributing to a restful stay. Guests particularly appreciate the quiet atmosphere that some rooms provide, coupled with efficient soundproofing from the city's hustle and bustle. Many reviewers highlight the excellent quality of rest afforded by the beds and pillows, along with optimal air conditioning.

Equipped with modern amenities and a cozy feel, the rooms are considered highly suitable for business travelers, offering a comfortable environment even for extended stays. Additionally, the staff receive commendations for their attentive service, enhancing the overall hospitality experience.

Despite some comments about minor maintenance issues and variability in room features like lighting and temperature control, the overall consensus is positive. The hotel’s location is praised for its accessibility and proximity to the Santa Fe shopping center, making it a convenient base for exploring the city. With a fair price point and a commitment to environmental consciousness, NH Collection Mexico City Santa Fe emerges as a desirable accommodation option for visitors seeking comfort and a modern atmosphere.

Beds
When it comes to the beds at NH Collection Mexico City Santa Fe, opinions vary among guests. Many highlight the comfort and quality of the beds, often describing them as good or even super comfortable, contributing to a great quality of rest. The bedding and room conditions are generally praised for their comfort, with some guests appreciating the variety of pillow options available. However, there are notable concerns about the firmness of the beds, with some guests finding them too hard, even likening them to stones. The pillows frequently receive criticism for being uncomfortable and, in some cases, unclean. Despite some guests experiencing discomfort, the consensus leans towards the beds being a pleasant part of their stay, though a few remarks suggest that a refresh would enhance the comfort further.

Cleanliness
NH Collection Mexico City Santa Fe receives a mix of reviews regarding its cleanliness. Overall, guests frequently highlight the hotel's impressive standards of cleanliness, with many reviews praising the hotel's pristine conditions and clean facilities. Rooms are often described as spacious and comfortable, providing an ideal space for relaxation or work, enhanced by effective daily cleaning services. The hotel's location is frequently acknowledged as excellent, with the Santa Fe area offering accessible amenities and a quiet environment.

Staff interactions are overwhelmingly positive, with guests noting the friendly and helpful demeanor of the reception team, contributing to a sense of well-being during their stay. Many find the hotel modern and well-equipped, reinforcing its appeal as a suitable choice for business travelers seeking comfort and convenience.

However, some critiques emerge regarding maintenance, with specific mentions of black mold in showers and less-than-optimal bathroom cleanliness for the price of the stay. Instances of hair found on sheets and towels lacking a pleasant scent raise concerns for certain visitors. While most reviews commend cleanliness, these issues suggest a need for increased attention to detail in housekeeping.

In summary, NH Collection Mexico City Santa Fe excels with its overall cleanliness and convenient location, though occasional lapses in maintenance indicate areas for improvement. The combination of comfortable rooms, great service, and advantageous location makes it a strong candidate for those visiting the Santa Fe area, particularly for short stays or business travel.

Staff
The reviews of the NH Collection Mexico City Santa Fe highlight a generally positive impression of the hotel staff, emphasizing their friendliness, attentiveness, and courteous nature. Many guests have noted the excellent service they received, particularly praising the helpfulness and kindness of the staff across various hotel areas, including the restaurant and housekeeping. Guests often felt welcomed and well-cared for, with the accommodating nature of the staff enhancing their overall stay experience.

However, there are some mixed views regarding the reception staff, as a few guests reported encounters with unfriendly or unhelpful personnel. Language barriers at the front desk were noted, adding complexity to some interactions. Despite these occasional issues, the overall sentiment remains largely positive, with most guests appreciating the staff's effort to provide a comfortable and hospitable environment. The excellent service, coupled with attentive staff, contributes significantly to the hotel's reputation for a pleasant stay.

Wi-Fi
The NH Collection Mexico City Santa Fe offers a generally favorable experience with its Wi-Fi connectivity, as many guests appreciated the good coverage and reliable internet throughout the hotel. Several reviews emphasized the excellent quality of the Wi-Fi, making it a positive aspect for those who need consistent access during their stay. However, a few guests noted slower speeds, particularly when using streaming services like YouTube, which may be a concern for those relying on high-speed internet for entertainment or work. Despite occasional complaints about signal issues and connectivity troubles, such as the need to use LAN cables for stable access, the hotel staff's effective communication seems to aid in resolving these technical difficulties. Overall, while there are minor setbacks, most guests found the internet service to be satisfactory.

Parking
The NH Collection Mexico City Santa Fe offers a parking service that receives mixed reviews from its guests. On the positive side, the valet parking service is frequently described as efficient, with a reasonable charge of roughly $5 per day. Many appreciate the good price-quality ratio of this service. However, some guests express frustration over the mandatory valet system, noting that self-parking is not an option. The need to pay separately for parking, which is not included in the room rate, is a point of contention. This additional fee is sometimes perceived as unexpected, prompting suggestions to clarify this aspect during booking. Despite its efficiency, the valet parking system is not praised by all, indicating room for improvement in transparency and guest experience.

5 Star
NH Collection Mexico City Santa Fe has received praise for its exceptional service and unbeatable location, making it a standout choice for travelers seeking a convenient stay. Guests frequently mention the hotel's excellent service and facilities, noting that everything from amenities to overall satisfaction is top-notch. The hotel's proximity to restaurants and the Santa Fé square is particularly appreciated, offering guests easy access to nearby attractions. While some reviews suggest that the food quality and variety could be enhanced, and the pricing adjusted, the overall experience at the hotel is regarded as excellent by many. The restaurant manager has been specifically highlighted for their noteworthy attention to guests. Despite differing opinions on its five-star status, the positive aspects of service, location, and facilities make it a popular choice among visitors.

Business
Nestled in the heart of Santa Fe, the NH Collection Mexico City Santa Fe caters predominantly to business travelers seeking convenience and comfort. This modern hotel stands out for its excellent location, which is particularly advantageous for those with meetings or professional engagements in the area. Guests appreciate the proximity to corporate offices, restaurants, and shops, making it an attractive choice for those who prefer walking to their destinations rather than relying on transportation.

The hotel excels in providing excellent service and boasts a clean, spacious environment that meets all essential business needs. With beautiful views and a welcoming atmosphere, it also doubles as a relaxing retreat after a long day of work. The combination of economical pricing and high-quality amenities extends a great value option for business trips or short stays. Overall, its emphasis on comfort and practicality makes it a top recommendation for business travelers visiting Mexico City.


No, NH Collection Mexico City Santa Fe doesn't have any pool.

No, a spa isn't available at NH Collection Mexico City Santa Fe.

Yes, NH Collection Mexico City Santa Fe welcomes dogs.

Yes, parking facilities are available at NH Collection Mexico City Santa Fe.

Yes, NH Collection Mexico City Santa Fe has a gym.

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