Pedregal Palace
Mexico City
19.32061000,
-99.22141800
,
Periférico Sur, 3487 Colonia San Jeronimo Lidice
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPedregal Palace, strategically located in the southern part of Mexico City, offers guests convenient access to key attractions like the Perisur shopping center, Azteca Stadium and Six Flags. Its prime positioning near essential facilities such as the southern PEMEX hospital makes it a practical choice for both business and leisure travelers. Guests often highlight the hotel's excellent cost-benefit ratio, reasonable prices and calm ambiance, noting the clean and comfortable rooms paired with exceptional service from the friendly and attentive staff.
The breakfast experience at Pedregal Palace is particularly praised with many guests raving about the rich variety and affordable pricing of the buffet. Tasty offerings such as chilaquiles, pancakes and freshly made juices are frequently highlighted. The room service breakfast and continental options also receive positive feedback, although there were occasional mentions of confusion about whether breakfast is included in the room rate.
Dinner at the hotel's restaurant garners a favorable reception overall with many guests enjoying the high-quality food and excellent service. While some dishes and menu variety received criticism, the majority of reviews commend the delicious meals and the comfortable, homely atmosphere of the restaurant.
The rooms at Pedregal Palace are described as spacious, comfortable and well-lit, providing a pleasant resting environment with comfortable mattresses and pillows. However, some guests noted the need for renovations and better maintenance, pointing out issues with outdated furniture, climate control and cleanliness in specific areas. Despite these concerns, many still find the rooms generally pleasant and conveniently located for business purposes.
Cleanliness at the hotel receives mixed feedback. While many guests commend the overall neatness and clean facilities, some mention specific areas needing more attention, such as carpets, bathroom maintenance and occasional dust in the rooms.
The staff at Pedregal Palace is frequently praised for their friendliness and attentiveness, contributing significantly to a positive stay experience. Efficient check-ins, welcoming front desk service and supportive valet and kitchen staff are commonly highlighted, although there were a few mentions of the need for improved customer service training.
Guest experiences with the hotel's Wi-Fi are varied with some praising the excellent connectivity and speed, while others report unreliable or absent internet service. The hotel's parking services, on the other hand, receive generally positive reviews with a spacious parking lot and helpful valet staff, despite some procedural issues.
Pedregal Palace is recognized as family-friendly with suitable accommodations and activities for children. However, there are mentions of outdated furnishings which could be improved.
The quality of the beds at the hotel is inconsistent with mixed reviews from guests. While some find the beds comfortable, others report issues with hard, squeaky and old mattresses and outdated bed fabrics and pillows.
Overall, as a three-star hotel, Pedregal Palace offers good value for money, particularly for budget-conscious and business travelers. Despite its outdated appearance and areas needing improvement, guests generally find the hotel satisfactory for basic accommodations and appreciate the attentive service, convenient location and reasonable pricing.
Categories
The breakfast experience at Pedregal Palace is particularly praised with many guests raving about the rich variety and affordable pricing of the buffet. Tasty offerings such as chilaquiles, pancakes and freshly made juices are frequently highlighted. The room service breakfast and continental options also receive positive feedback, although there were occasional mentions of confusion about whether breakfast is included in the room rate.
Dinner at the hotel's restaurant garners a favorable reception overall with many guests enjoying the high-quality food and excellent service. While some dishes and menu variety received criticism, the majority of reviews commend the delicious meals and the comfortable, homely atmosphere of the restaurant.
The rooms at Pedregal Palace are described as spacious, comfortable and well-lit, providing a pleasant resting environment with comfortable mattresses and pillows. However, some guests noted the need for renovations and better maintenance, pointing out issues with outdated furniture, climate control and cleanliness in specific areas. Despite these concerns, many still find the rooms generally pleasant and conveniently located for business purposes.
Cleanliness at the hotel receives mixed feedback. While many guests commend the overall neatness and clean facilities, some mention specific areas needing more attention, such as carpets, bathroom maintenance and occasional dust in the rooms.
The staff at Pedregal Palace is frequently praised for their friendliness and attentiveness, contributing significantly to a positive stay experience. Efficient check-ins, welcoming front desk service and supportive valet and kitchen staff are commonly highlighted, although there were a few mentions of the need for improved customer service training.
Guest experiences with the hotel's Wi-Fi are varied with some praising the excellent connectivity and speed, while others report unreliable or absent internet service. The hotel's parking services, on the other hand, receive generally positive reviews with a spacious parking lot and helpful valet staff, despite some procedural issues.
Pedregal Palace is recognized as family-friendly with suitable accommodations and activities for children. However, there are mentions of outdated furnishings which could be improved.
The quality of the beds at the hotel is inconsistent with mixed reviews from guests. While some find the beds comfortable, others report issues with hard, squeaky and old mattresses and outdated bed fabrics and pillows.
Overall, as a three-star hotel, Pedregal Palace offers good value for money, particularly for budget-conscious and business travelers. Despite its outdated appearance and areas needing improvement, guests generally find the hotel satisfactory for basic accommodations and appreciate the attentive service, convenient location and reasonable pricing.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Located in the south of the city, Pedregal Palace boasts a highly convenient and accessible position, making it a favorable choice for many travelers. It's strategically placed near significant attractions such as Perisur shopping center, Azteca Stadium and Six Flags, as well as essential facilities like the southern PEMEX hospital and the central hospital of the south. This proximity to key destinations, along with easy access to major roads like Periférico and San Jerónimo, highlights its appeal for guests attending work events, medical appointments or simply exploring the southern part of Mexico City.
Guests frequently highlight the excellent cost-benefit ratio with many appreciating the reasonable prices paired with the convenient location. The hotel offers a calm and pleasant ambiance with clean and comfortable rooms and exceptional service from the friendly and attentive staff. Additionally, the on-site restaurant receives praise for its delicious food and reasonable prices.
The reviews underscore the centrality and practicality of Pedregal Palace's location, which caters well to both business and leisure travelers aiming to navigate the southern sectors of the city efficiently. Overall, the positive feedback points to a good balance between affordability, service quality and a prime location, marking it as a dependable choice for visitors.
At Pedregal Palace, breakfast is a highlight for many guests. The breakfast buffet, in particular, receives much praise for its rich variety and affordable pricing. Diners can enjoy delicious chilaquiles, soft pancakes and an array of freshly made juices. The food is consistently described as excellent and tasty with a seasoning that hits the mark.
Guests who prefer to have their breakfast in their rooms have noted the room service breakfast to be quite good and tasty. The continental breakfast option also leaves a positive impression on those who choose it.
One recurring issue is the lack of clarity around whether breakfast is included in the room rate, which has confused some visitors. Despite this, the overall sentiment is that the breakfast experience at Pedregal Palace is well worth it with fresh and delicious options served in a pleasant setting.
The dining experience at the Pedregal Palace garners a mixed yet predominantly favorable reception from its guests. Most reviewers praise the delicious, high-quality food and the excellent service provided by the attentive restaurant staff. Many describe the restaurant as comfortable with exquisite dishes and reasonable prices, creating a homely and welcoming atmosphere that several recommend.
However, some guests note that while the restaurant has a lot to offer, there are areas needing improvement. Specific dishes such as enchiladas and garlic soup received criticism for poor preparation. Additionally, there were complaints about the variety of the menu and the quality of room service with some reports of incorrectly cooked or dry food.
Despite these issues, the bulk of feedback highlights the good quality and taste of the meals with many positive remarks about both the food and service, making it a relatively well-regarded dining option for guests.
The rooms at Pedregal Palace receive mixed feedback from guests. Many reviews highlight the spaciousness and comfort of the rooms with several noting that they are clean and feature well-distributed bathrooms with good water pressure. Guests often describe the rooms as large, well-lit and convenient for resting, emphasizing the comfort of the mattresses and pillows.
However, there are numerous mentions of the need for maintenance and renovation, as some of the furniture and installations appear old and neglected. Issues such as broken climate control, outdated televisions and insufficient amenities like bottled water and minibar services are common points of critique. Cleanliness is another concern for some with reports of dusty areas under beds and occasional maintenance issues.
Despite these downsides, many guests still find the rooms generally pleasant and the hotel’s location convenient, particularly for business purposes. The overall sentiment suggests that while the rooms are comfortable and spacious, improvements in maintenance and modernization are necessary to match the property’s potential.
The Pedregal Palace has received a mixed bag of reviews when it comes to its beds. Guests have highlighted that while some found the beds to be very comfortable, others lamented their experience, pointing out that the mattresses were often hard, squeaky and even sunken in spots. Many noted that the beds, though clean, seemed quite old and some reviewers reported discomfort due to the firmness of the mattresses. Complaints about outdated and shabby bed fabrics were also mentioned, paired with remarks about insufficient and uncomfortable pillows. Despite these criticisms, there were several positive remarks about the beds being generally comfortable with some guests specifically appreciating the comfortable sheets and pillows. Overall, it seems the bed quality at Pedregal Palace can vary significantly, making it an inconsistent element of the stay experience.
Pedregal Palace garners mixed feedback on cleanliness from its guests. Many reviewers highlight the positive aspects, such as good service and clean rooms, contributing to a comfortable stay. Clean facilities organized rooms and excellent service are frequently praised, creating a generally satisfactory experience for numerous visitors. Guests often noted the cleanliness of rooms, bathrooms and the hotel’s overall neatness with particular commendation for clean bathrooms and facilities.
However, several reviews reveal areas in need of improvement. Some guests experienced significant cleanliness issues, including dirty carpets, musty odors and poorly maintained shower areas. There were reports of dirty curtains, neglected bathroom areas and unclean floors. Instances of mold in showers, dirty bedding and dusty rooms were also highlighted. Moreover, some guests found the towels worn out and the upkeep lacking, indicating inconsistency in housekeeping standards.
While many guests found the overall cleanliness acceptable, the hotel has notable cleanliness issues that need addressing to ensure a consistently pleasant stay. The feedback suggests that while Pedregal Palace can offer a clean and comfortable experience, there are areas, especially detailed bathroom and carpet upkeep, that require more diligent attention and improvement.
Located conveniently near the southern PEMEX hospital, Pedregal Palace offers a comfortable stay, made even more enjoyable by its staff. Guests frequently mention the friendliness and attentiveness of the hotel employees, highlighting an exceptional level of service. Terms like "very friendly," "kind," and "helpful" are often used to describe the interactions with the hotel’s personnel.
Check-ins and check-outs are reported to be efficient and polite with many guests acknowledging the warmth and courtesy shown during their stay. The front desk receives commendations for their support and prompt handling of queries, creating a welcoming reception area. Staff members are noted for their quick responses to concerns and their consistent, friendly service.
However, there are occasional mentions of the need for improved customer service training, pointing out a few instances of poor staff behavior. Despite these isolated incidents, the overall sentiment remains positive with the majority of guests appreciating the attentive and smiling staff who contribute significantly to their pleasant experiences.
Additionally, the quality of service extends to facilities like valet parking and supportive kitchen staff, further enhancing the comfort and convenience of the hotel. The combination of friendly service, good reception and a well-maintained atmosphere makes Pedregal Palace a notable choice for those seeking a hospitable experience.
Guests at the Pedregal Palace encountered varied experiences with the hotel's Wi-Fi service. Some visitors praised the WiFi connection, describing it as excellent and without any failures, while also noting the good speed of the internet. Others, however, had less satisfactory experiences, mentioning substandard connectivity, very bad signals or even the complete absence of Wi-Fi. Instances of internet outages were reported with issues remaining unresolved in some cases. Despite offering free Wi-Fi for guests, the hotel’s internet service has room for improvement based on consistent feedback about its unreliability.
Pedregal Palace offers a notably convenient parking experience, highlighted by its spacious and ample parking lot that guests find both practical and comfortable. The arrival process is straightforward and valet parking services are appreciated for their availability and helpful attendants. Guests frequently praise the friendly nature of the valet staff and the large parking area, which accommodates many vehicles comfortably. Moreover, the facility provides free parking, enhancing the value for guests.
However, some drawbacks include the complex protocol for entering the parking area and occasional delays with the valet service. There have also been concerns about the coordination of parking needs and the information available to retrieve vehicles. Despite these issues, many find the parking services to be a valuable and positive aspect of their stay at Pedregal Palace.
Pedregal Palace offers a family-friendly atmosphere, making it a good choice for those traveling with children. The hotel caters well to family needs, featuring family-friendly activities and a restaurant suitable for all ages. Rooms can accommodate families, including options for four people with configurations for two adults and two children. While the hotel is generally seen as a familiar place that appeals to families, some areas such as the furniture could use an update, as noted by younger guests. Overall, Pedregal Palace presents a welcoming environment for families with children.
Pedregal Palace is an older hotel that has seen better days, yet it offers good value for money for budget-conscious travelers. While the property is indeed quite old, it remains elegant in its charm and is generally well-preserved. Despite the outdated appearance of the rooms and facilities, many guests found their stay satisfactory in terms of basic accommodations. However, several maintenance issues were noted, including dirty carpets, poorly maintained corridors and non-functional curtains.
While some visitors appreciated the hotel's affordability, there were consistent mentions of the need for an overhaul to modernize the furniture and overall aesthetics. Concerns about cleanliness and unpleasant odors in the hallways were common among reviews. The gym facilities were considered subpar and some guests reported issues such as noise and unreliability regarding the initially offered room rates.
In summary, Pedregal Palace is a practical choice for those looking for an inexpensive stay, though prospective guests should manage their expectations regarding the age and maintenance of the property.
Pedregal Palace offers a solid choice for business travelers looking for cost-effective options close to their workplaces. The hotel boasts essential business facilities such as meeting rooms, a business center and free printing services, catering well to professional needs. Workspaces are adequately provided, making it suitable for short business stays. Guests appreciated the tranquility of the hotel, providing a restful environment after long workdays and described it as useful for weekend getaways or work purposes. The value for money is often highlighted with terms of good deal, excellent price-quality ratio and good location for business needs. However, some concerns were raised about the availability of internet connectivity for working professionals. The staff is noted for being attentive and friendly and the hotel maintains good evacuation and safety protocols.
Location Show Map
Location
Guests frequently highlight the excellent cost-benefit ratio with many appreciating the reasonable prices paired with the convenient location. The hotel offers a calm and pleasant ambiance with clean and comfortable rooms and exceptional service from the friendly and attentive staff. Additionally, the on-site restaurant receives praise for its delicious food and reasonable prices.
The reviews underscore the centrality and practicality of Pedregal Palace's location, which caters well to both business and leisure travelers aiming to navigate the southern sectors of the city efficiently. Overall, the positive feedback points to a good balance between affordability, service quality and a prime location, marking it as a dependable choice for visitors.
Breakfast
Guests who prefer to have their breakfast in their rooms have noted the room service breakfast to be quite good and tasty. The continental breakfast option also leaves a positive impression on those who choose it.
One recurring issue is the lack of clarity around whether breakfast is included in the room rate, which has confused some visitors. Despite this, the overall sentiment is that the breakfast experience at Pedregal Palace is well worth it with fresh and delicious options served in a pleasant setting.
Dinner
However, some guests note that while the restaurant has a lot to offer, there are areas needing improvement. Specific dishes such as enchiladas and garlic soup received criticism for poor preparation. Additionally, there were complaints about the variety of the menu and the quality of room service with some reports of incorrectly cooked or dry food.
Despite these issues, the bulk of feedback highlights the good quality and taste of the meals with many positive remarks about both the food and service, making it a relatively well-regarded dining option for guests.
Rooms
However, there are numerous mentions of the need for maintenance and renovation, as some of the furniture and installations appear old and neglected. Issues such as broken climate control, outdated televisions and insufficient amenities like bottled water and minibar services are common points of critique. Cleanliness is another concern for some with reports of dusty areas under beds and occasional maintenance issues.
Despite these downsides, many guests still find the rooms generally pleasant and the hotel’s location convenient, particularly for business purposes. The overall sentiment suggests that while the rooms are comfortable and spacious, improvements in maintenance and modernization are necessary to match the property’s potential.
Beds
Cleanliness
However, several reviews reveal areas in need of improvement. Some guests experienced significant cleanliness issues, including dirty carpets, musty odors and poorly maintained shower areas. There were reports of dirty curtains, neglected bathroom areas and unclean floors. Instances of mold in showers, dirty bedding and dusty rooms were also highlighted. Moreover, some guests found the towels worn out and the upkeep lacking, indicating inconsistency in housekeeping standards.
While many guests found the overall cleanliness acceptable, the hotel has notable cleanliness issues that need addressing to ensure a consistently pleasant stay. The feedback suggests that while Pedregal Palace can offer a clean and comfortable experience, there are areas, especially detailed bathroom and carpet upkeep, that require more diligent attention and improvement.
Staff
Check-ins and check-outs are reported to be efficient and polite with many guests acknowledging the warmth and courtesy shown during their stay. The front desk receives commendations for their support and prompt handling of queries, creating a welcoming reception area. Staff members are noted for their quick responses to concerns and their consistent, friendly service.
However, there are occasional mentions of the need for improved customer service training, pointing out a few instances of poor staff behavior. Despite these isolated incidents, the overall sentiment remains positive with the majority of guests appreciating the attentive and smiling staff who contribute significantly to their pleasant experiences.
Additionally, the quality of service extends to facilities like valet parking and supportive kitchen staff, further enhancing the comfort and convenience of the hotel. The combination of friendly service, good reception and a well-maintained atmosphere makes Pedregal Palace a notable choice for those seeking a hospitable experience.
Wi-Fi
Parking
However, some drawbacks include the complex protocol for entering the parking area and occasional delays with the valet service. There have also been concerns about the coordination of parking needs and the information available to retrieve vehicles. Despite these issues, many find the parking services to be a valuable and positive aspect of their stay at Pedregal Palace.
Family
3 Star
While some visitors appreciated the hotel's affordability, there were consistent mentions of the need for an overhaul to modernize the furniture and overall aesthetics. Concerns about cleanliness and unpleasant odors in the hallways were common among reviews. The gym facilities were considered subpar and some guests reported issues such as noise and unreliability regarding the initially offered room rates.
In summary, Pedregal Palace is a practical choice for those looking for an inexpensive stay, though prospective guests should manage their expectations regarding the age and maintenance of the property.
Business
No, Pedregal Palace doesn't have any pool.
No, a spa isn't available at Pedregal Palace.
No, Pedregal Palace doesn't allow dogs.
Yes, parking facilities are available at Pedregal Palace.
No, Pedregal Palace doesn't have a gym.
Location Show Map
More Options
