Royal Pedregal

Mexico City 19.30346800, -99.20028100 , Periferico Sur, 4363 Jardines En La Montana (Show on Map)
8.8
Excellent


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Summary of reviewsRoyal Pedregal, situated in the bustling southern area of Mexico City, is highly regarded for its strategic location, providing easy access to key destinations like the Perisur shopping mall, Six Flags, and various corporate offices. This makes it a favored choice for both leisure and business travelers. Guests appreciate the hotel's spacious, comfortable, and well-maintained rooms, with amenities such as mini-fridges and, in some suites, steam showers and jacuzzis, contributing to a restful stay. The commendable cleanliness of the facilities, alongside a tranquil atmosphere amidst the city's activities, further enhances the guest experience.

The hotel's staff is universally praised for their attentiveness and welcoming demeanor, creating a warm and friendly environment. Reviews frequently highlight efficient check-ins and check-outs, complemented by the courteous behavior of the personnel from reception to the restaurant. This exceptional service offsets occasional service lapses like slow responses in the restaurant.

Dining options receive mixed reviews, with the standout feature being the acclaimed Sunday brunch, noted for its wide variety of dishes that delight guests. Although breakfast and dinner have room for improvement in terms of variety and pricing, the food quality generally remains commendable, supported by attentive restaurant staff.

Royal Pedregal offers a mix of free and self-parking options, with many guests noting the convenience of included parking. Although opinions on valet service are mixed, the overall parking experience is positive. The hotel also caters well to families, with spacious accommodations and a central location suitable for exploring local attractions. While some areas could benefit from maintenance updates, and certain restrictions like pool access for children exist, the positive sentiment from family visitors remains strong.

For business travelers, the hotel’s location is highly advantageous, offering easy access to work venues. The property supports professionals with amenities like free parking and a conducive atmosphere for business activities. Although Wi-Fi connectivity experiences vary, the overall experience for business guests is favorable.

Overall, Royal Pedregal is highlighted as a top-notch destination for travelers seeking comfort, cleanliness, and outstanding service, enjoying a favorable quality-to-price ratio. Despite minor drawbacks, such as the hotel’s age and specific service issues, it stands out as a reliable choice, particularly for those visiting the southern parts of the city.
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Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

5-Star Hotel

Room Types
King Room This room features a seating area. The in-room amenities include ironing facilities, TV with cable. The bathroom has a hairdryer.

Queen Room with Two Queen Beds This room features a seating area and sofa bed. The in-room amenities include ironing facilities, TV with cable and pay-per-view channels and video games. The bathroom has bathrobes, slippers, toiletries and a hairdryer.

Junior Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as garden views. The unit offers 1 bed.

Deluxe King Studio The studio has a private bathroom fitted with a shower and a hairdryer. The studio offers air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Located in the bustling area of southern Mexico City, Royal Pedregal stands out for its consistently praised location. Guests frequently highlight the proximity to key destinations such as the Perisur shopping mall, Six Flags, and various corporate offices. The hotel's strategic position provides convenient access to the city’s ring road, making it an ideal choice for both leisure and business travelers.

Visitors appreciate the spacious and comfortable rooms, contributing to a restful stay in this well-maintained hotel. The staff's attentiveness and welcoming demeanor enhance the overall experience, ensuring guests feel at ease throughout their visit. The hotel's age does not detract from the quality of service and upkeep, with the architecture and amenities continuously receiving commendations.

Despite being a hub for activities, the area maintains a tranquil atmosphere, offering guests both convenience and peace. The surrounding neighborhood is noted for its safety and the availability of eateries and shops, some of which are within walking distance. While some reviews mention the need for taxis in certain instances, the overall consensus endorses Royal Pedregal as an excellent accommodation choice for those targeting the southern parts of the city.

Breakfast
Royal Pedregal receives mixed reviews regarding its breakfast offerings, with notable highlights for their Sunday brunch. Weekends seem to be a particularly rewarding time to indulge at the hotel's restaurant, as the brunch garners appreciation for its wide variety of dishes and delicious fare. Many guests note that the brunch buffet is abundant with appetizers, main dishes, and desserts that sometimes rival offerings at beach resorts. It’s an event not to be missed, described as excellent and very tasty.

Throughout the week, breakfasts are generally regarded as good, featuring solid food quality and attentive service, particularly from the waitstaff. While some guests find breakfast delightful and the buffet very delicious, others express a desire for more variety and enhanced flavor. Opinions diverge on the buffet’s richness, especially outside of weekends, with comments noting limited dish options and lukewarm or cold food at times.

Pricing is another recurring theme in the reviews, with some guests considering breakfast and brunch to be on the expensive side, especially when compared with the variety offered. The cost efficacy of breakfast could be improved with more options like à la carte service during the weekdays and affordable continental alternatives.

Despite some critiques on the buffet quality and variety, the restaurant's general food track record remains commendable. Guests often praise the restaurant for its good food and attentive staff. The restaurant succeeds in creating well-made dishes, with particular note of being able to produce decent made-to-order omelets. While some improvements would be welcomed, many travelers enjoy the food experience on weekends, marking the brunch as a worthwhile part of their stay.

Dinner
The dining experience at Royal Pedregal has garnered mixed reviews from guests. On the positive side, many have praised the food and service as excellent, particularly highlighting the Primavera restaurant for its delicious dishes and attentive staff. Guests often mention friendly service and a pleasant dining atmosphere, with some noting a satisfying breakfast buffet that is generally well-received.

However, there are notable criticisms. The restaurant's menu is often described as limited and lacking in variety, particularly for vegetarian options. Some guests found the à la carte service insufficient, with certain dishes served cold or not meeting expectations. Complaints about the buffet include simplicity and lack of variety, with some describing the overall dining experience as overpriced. Issues such as early closure of the dinner service and the absence of certain amenities, such as a cocktail menu, have also been mentioned.

While the dining at Royal Pedregal seems to satisfy many guests with its quality and service, there appears to be room for improvement in menu diversity and pricing to meet the varied expectations of its clientele.

Rooms
Royal Pedregal offers guests impressively spacious accommodations, making it a particularly suitable choice for those who value roominess during their stay. The majority of reviews highlight the comfort of the beds, which are often described as super comfortable, ensuring a restful night's sleep. The rooms are consistently praised for their cleanliness, with many guests noting well-maintained facilities despite the hotel's older structure. In addition to the well-kept rooms, guests appreciate the amenities such as a mini fridge, and some suites offer steam showers and jacuzzis, which add to the overall comfort.

The hotel's location in the south of Mexico City is convenient for accessing local attractions. Although some rooms could benefit from modern upgrades, the hotel compensates with good WiFi, attentive room service, and a quiet, cozy atmosphere. While there are occasional mentions of outdated furniture or maintenance needs, the overall quality and spaciousness of the rooms generally lead to a positive guest experience. The excellent service provided by restaurant staff is also frequently acknowledged, with both food quality and waiter attentiveness standing out as highlights. Some reviews mention certain rooms not having ideal views and a few instances of less-than-perfect cleanliness, but these issues seem to be exceptions rather than the norm.

Beds
Royal Pedregal impresses guests with its comfortable and spacious accommodations, making it a popular choice for travelers seeking a restful stay. The rooms are frequently praised for their size and cleanliness, complete with excellent beds that many guests find super comfortable and conducive to a good night's sleep. The quality of the bedding, including comfortable mattresses and pillows, is often highlighted, and guests appreciate the clean sheets and the warmth they provide. However, there are some mentions of firmness that might not suit everyone's preference, with some guests noting that the mattresses are slightly deformed or hard, and the pillows can be a bit high. Despite these minor issues, the overall comfort of the rooms and the friendly, attentive staff contribute significantly to a pleasant experience at the hotel. The combination of comfort and a welcoming atmosphere makes Royal Pedregal a desirable destination for those seeking relaxation during their travels.

Cleanliness
Royal Pedregal hotel shines in its reviews with commendations for its exceptional cleanliness, making it a noteworthy choice for travelers seeking a spotless experience. Guests frequently highlight the hotel as very clean, with well-kept facilities that contribute to a relaxing stay. The rooms are described as spacious and comfortable, often praised for their tidiness and maintenance, despite some occasional concerns about older carpets and minor bathroom issues. The staff receives high marks for their friendliness, attentiveness, and consistent service, further enhancing the guest experience. The hotel's prime location and comfortable facilities complement its reputation for cleanliness, offering visitors a clean, well-located haven. Brunch and breakfast add to the appeal, receiving positive remarks for both variety and taste. Although there are some isolated incidents of cleanliness issues, these are far outweighed by the overall positive sentiment toward the hygiene and maintenance of the property.

Staff
Royal Pedregal is known for its exceptional service, primarily due to the remarkable staff who go the extra mile to ensure guests have a comfortable stay. Many reviews highlight the staff's kindness and attentiveness, which is universally appreciated. Guests frequently commend the warm and friendly demeanor of the personnel, from reception to the restaurant staff, who are described as efficient and courteous. Despite occasional lapses in service such as slow responses in the restaurant or issues at the reception, most interactions with the staff are overwhelmingly positive, making guests feel welcome and valued.

Additionally, guests appreciate the hotel's convenient location and well-maintained facilities, adding to their overall satisfaction. While there are mentions of areas that could benefit from improvements, such as room appointments and wifi connectivity, the staff's helpfulness and the hotel's comfort largely overshadow these shortcomings. With a consistent emphasis on attentive service, Royal Pedregal stands out as a place where guests can rely on friendly and highly polite staff to address their needs and enhance their stay.

Wi-Fi
At Royal Pedregal, the Wi-Fi experience can vary significantly, offering a blend of both high-performing and less satisfying connectivity. While some guests noted a robust and reliable Wi-Fi signal, particularly useful for those working remotely, others expressed difficulty with slow and inconsistent internet service, especially in certain areas like rooms or conference areas. Movement within the hotel might influence the Wi-Fi quality, as guests have pointed out improved connectivity when relocating to different floors. Free Wi-Fi is appreciated, but some opted for additional paid service to ensure a stable connection for work purposes, reporting satisfactory performance in those instances. Overall, the Wi-Fi can be a hit or miss, with some needing to seek stronger alternatives to meet their connectivity needs.

Parking
Visitors to the Royal Pedregal generally appreciate the convenience and accessibility of the hotel's parking facilities, which offer a mix of free and self-parking options. Many guests highlight that parking is included in the cost of the stay, contrasting favorably with other hotels that may charge additional fees. Guests find the parking to be adequate and well-integrated with shopping areas nearby, adding to its convenience. However, experiences with valet parking evoke mixed feelings. While it is a complimentary service, some guests note issues with the friendliness and efficiency of the valet staff. There are occasional complaints regarding the limited courtesy provision for multiple vehicles, as well as isolated reports of negative interactions and long wait times. Despite these concerns, the overall sentiment suggests that the parking experience at the Royal Pedregal is largely positive and meets the basic needs of guests.

Family
Royal Pedregal is a fitting choice for families seeking a comfortable stay in southern Mexico City. Guests appreciate the hotel's spacious and cozy rooms, especially those traveling with young children, who find the accommodation comfortable and clean. The staff receives praise for their attentiveness, enhancing the family-friendly atmosphere. Situated in a central location, the hotel makes it convenient for family visits and exploring local attractions. However, not all areas get equal acclaim, as some guests note areas that could benefit from better maintenance and highlight restrictions like children not being allowed in the indoor pool. Despite minor setbacks, the overall experience at Royal Pedregal is positive, with many families expressing a desire to return. The hotel also gets an acknowledgment for its consideration towards guests with disabilities, adding to its appeal as an inclusive choice for family stays.

5 Star
Located in the southern part of the city, Royal Pedregal offers an excellent option for travelers seeking comfort, cleanliness, and outstanding service with a favorable quality-to-price ratio. While some guests express concern about the age of the hotel and certain services, the overall impression remains positive, highlighting the hotel as a top-notch destination.

Guests frequently commend the attentive and friendly staff, who contribute to efficient check-ins and check-outs, ensuring a seamless experience from arrival to departure. The hotel's elegant atmosphere is complemented by spacious and clean rooms, providing a comfortable stay.

Dining at the hotel's restaurant garners praise for its reasonable prices and first-class service, even when busy. The hotel is noted for its superb cleanliness, open spaces, and well-maintained facilities, elevating the guest experience considerably.

Despite minor drawbacks such as occasional issues with air conditioning and perceptions of pricey room service, the consensus showcases Royal Pedregal as an excellent hotel for its value, particularly when visiting the south of the city.

Business
Royal Pedregal emerges as a favored choice for business travelers in the southern region of Mexico City. Its strategic location is perfect for those with business commitments in the area, offering easy access to meetings and work-related venues. The hotel is praised for its friendly staff and comprehensive amenities, including free parking, making it a convenient choice for professionals on the move.

The property's reputation as a business hotel is bolstered by its excellent services and cozy ambiance, providing an ideal environment for both work and relaxation. Many reviews highlight its suitability for business trips, describing it as an excellent option with competitive pricing. While there are some concerns regarding internet service quality, the hotel's overall value proposition remains strong for those seeking a business-focused stay in this vibrant part of the city.

Royal Pedregal also stands out for its proximity to a variety of shops and attractions, adding a touch of leisure to a business-centric visit. With reasonable prices and an appealing location, it consistently receives endorsements as a top choice for business travelers heading to Mexico City's southern districts.

Luxury
The Royal Pedregal offers an elegant and private retreat that resonates with luxury and comfort. Guests frequently commend the hotel for its beautifully spacious and comfortable environment. With staff that are notably friendly, the overall experience tends to be seamless, especially with quick check-in and check-out processes. The facilities meet high standards, ensuring a stay that aligns with expectations of a 5-star hotel for many visitors. Additionally, the hotel's location is considered great by numerous guests, further enhancing its appeal as an exceptional choice for those seeking a refined experience. However, there are comments suggesting some room for improvement, particularly in cleanliness and noise management. Despite differing opinions about its star rating among some guests, the hotel consistently stands out for its elegant atmosphere and accommodating service.


No, Royal Pedregal doesn't have any pool.

No, a spa isn't available at Royal Pedregal.

No, Royal Pedregal doesn't allow dogs.

Yes, parking facilities are available at Royal Pedregal.

No, Royal Pedregal doesn't have a gym.

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