The Paragon Hotel Mexico Santa Fe By Accor

Mexico City 19.35813000, -99.27767400 , Juan Salvador Agraz, 97 (Show on Map)
9.1
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Paragon Hotel Mexico Santa Fe By Accor consistently delights guests with its exceptional location in the vibrant Santa Fe area, offering convenient access to shopping and dining options, all within a safe and charming neighborhood. Visitors are captivated by the breathtaking views and the hotel's strategic position, which balances proximity to Mexico City's key attractions and a tranquil setting just outside the bustling city core.

The accommodations receive high praise for their cleanliness, spaciousness, and modern amenities, delivering a luxurious experience with functional workstations and cozy seating areas. Guests are particularly fond of the remarkably comfortable beds, ensuring restful nights, although a few mention minor maintenance needs. The hotel's meticulous cleanliness and attention to detail elevate the overall guest experience, creating a welcoming and hygienic environment.

The staff at The Paragon Hotel receive widespread acclaim for their friendliness and professionalism, with a spirit of genuine care permeating every interaction. From reception to room service, guests note the exceptional service attitudes, with particular commendations for individual staff members enhancing the community atmosphere.

The breakfast offerings generally meet expectations with their quality and taste, though variety could be improved. While room service prices and buffet variety present some concerns, the on-site restaurant receives mixed reviews for dinner, with some dishes like those at The Palm highly praised despite occasional service shortfalls.

Parking options are deemed convenient but come with additional fees, a point noted by several guests. Nonetheless, the overall experience is enriched by the hotel's commitment to ecological practices and thoughtful amenities, such as unlimited free water in stylish glass bottles.

In summary, The Paragon Hotel Mexico Santa Fe By Accor stands out for its excellent service, strategic location, and superior room comfort, making it an ideal choice for those visiting the Santa Fe area.
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Categories
Hotel with Free Wi-Fi
The Paragon Hotel offers reliable free Wi-Fi in a modern setting. Located in the Santa Fe business district, it's suitable for corporate travelers.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Room Types
Premier Room with One King Bed and View Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Room with One King Bed and View Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Classic Room with One King Bed and View Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Premier Queen Room with Two Queen Beds and View Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds and View Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Classic Queen Room with Two Queen Beds and View Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Studio King Suite with View and Balcony The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Studio King Suite with View The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.

Guest Reviews
9.1
Excellent
Location
Nestled in the vibrant Santa Fe area, The Paragon Hotel Mexico Santa Fe By Accor boasts an exceptional location, making it an ideal choice for visitors eager to explore the surroundings. Guests consistently praise the convenience of its position, highlighting easy access to shopping and an array of dining options, including those within walking distance. The safety and charm of the Santa Fe district further enhance its appeal.

Beyond the prime location, the hotel offers breathtaking views that leave a lasting impression on visitors. Rooms are described as clean, spacious, and modern, providing comfortable accommodations for both solo travelers and families. Many guests commend the hotel’s friendly and attentive staff, ensuring a pleasant stay with excellent service.

The strategic setting of The Paragon Hotel allows guests the luxury of enjoying the outskirts of Mexico City, while remaining close to the city’s key attractions. Combined with sound security measures and a welcoming atmosphere, this hotel stands out as a top choice for those visiting the Santa Fe area.

Breakfast
The breakfast experience at The Paragon Hotel Mexico Santa Fe By Accor presents a mixed bag according to guest reviews, but leans towards the positive when it comes to quality. Guests generally appreciate the delicious and tasty offerings, frequently describing the breakfast as very good or excellent. The inclusion of two different breakfast menus for day-to-day variation is noted as a favorable aspect, and the wide selection in the restaurant is appreciated by some guests.

However, there is a consensus that variety could be improved, as several reviewers commented on the limited choice and repetitive nature of the buffet. Some guests also mentioned that the buffet could be more abundant and well-stocked, especially later in the morning. The quality of the coffee is another point that could see improvement, and concerns over the value for cost were expressed, particularly regarding room service prices.

Despite some areas needing enhancement, the breakfast at this hotel generally receives commendation for its taste and quality. For visitors seeking a satisfactory start to their day, the offerings may well meet expectations, though an early arrival might ensure a fuller selection.

Dinner
The Paragon Hotel Mexico Santa Fe By Accor offers a dining experience that has received mixed feedback from its guests. The on-site restaurant provides a variety of dishes, and many guests find the food at The Palm on the second floor particularly delicious. For those seeking a romantic dinner, there are suitable options available within the hotel, which might be appealing given the lack of good restaurants in the immediate area.

Although the food receives commendations from some visitors, others express disappointment with certain offerings, especially noting a decline in the quality of the club sandwich compared to previous visits. Additionally, some reviews mention that the room service food does not quite meet expectations. While the delicious flavors are appreciated, the service in the restaurant occasionally falls short of the high standards set by the hotel overall. Despite these shortcomings, the service and attention generally receive positive remarks, and the spacious and comfortable rooms contribute to an overall pleasant stay.

Rooms
The Paragon Hotel Mexico Santa Fe by Accor consistently receives praise for its remarkably spacious and modern rooms that cater to both leisure and business travelers. Guests appreciate the cleanliness and comfort of the accommodations, highlighting the functionally designed spaces. Each room offers spectacular views of the city, adding a visual treat to the overall experience. Visitors also commend the convenience of well-equipped amenities, including workstations and cozy seating areas, ensuring functionality during stays. The beds are regarded as particularly comfortable, contributing to a restful night's sleep. While some reviewers suggest minor maintenance could enhance the experience further, overall impressions reflect satisfaction with the hotel rooms' layout and luxurious feel. The combination of superb location and impressive room features make this hotel stand out for those seeking a refined stay in Mexico City's vibrant Santa Fe area.

Beds
The Paragon Hotel Mexico Santa Fe By Accor stands out for its remarkably comfortable beds, as emphasized by numerous guests. Many reviews highlight the beds as a noteworthy feature, contributing significantly to the restful experience. Guests frequently mention how comfortable the beds and pillows are, with some describing them as some of the most comfortable they’ve encountered in hotels. The mattress and bedding also receive praise for their quality, ensuring a good night's sleep for most visitors.

However, not all experiences are positive. A few guests note issues with worn-out and sagging mattresses that affected their comfort, while others found the beds either too hard or uncomfortable. Despite these occasional criticisms, the overall sentiment remains largely positive, with many guests appreciating the high standard of comfort provided by The Paragon Hotel Mexico Santa Fe.

Additionally, the hotel impresses with other attributes, such as its strategic location and thoughtful amenities, like the provision of unlimited free water in stylish glass bottles, enhancing the overall guest experience and prompting many to express willingness to return.

Cleanliness
The Paragon Hotel Mexico Santa Fe By Accor receives high praise for its meticulous attention to cleanliness, with guests frequently highlighting the impeccable state of the rooms and facilities. The hotel's overall cleanliness is often noted as excellent, contributing significantly to guests' comfortable and pleasant experiences. Every space within the hotel is consistently well-maintained, ensuring that visitors enjoy their stay free from concerns over hygiene. The hotel’s beautiful design is complemented by its cleanliness, offering a welcoming and relaxing environment for guests.

Despite a few minor issues, such as a partially blocked shower and occasional lapses in room cleaning supervision, the staff's dedication to maintaining a clean and pleasant atmosphere is evident. The attentive and efficient service further enhances the experience, making guests feel at home. Combined with its newness and privacy, The Paragon Hotel delivers a superb balance of comfort and cleanliness, leaving visitors with positive impressions of their stay.

Overall, the hotel stands out for its excellent cleanliness, consistently meeting guests’ high standards and expectations, while providing a warm and attentive service in a well-maintained facility.

Staff
At The Paragon Hotel Mexico Santa Fe By Accor, guests commend the attentive and friendly nature of the staff, which contributes significantly to a positive experience. Professionalism and warmth are consistent themes across the board, with the staff at all levels—from reception to room service—demonstrating exceptional service attitudes. Guests very frequently describe the staff as super friendly, efficient, and accommodating, ensuring their needs are met with genuine care.

The concierge service, particularly highlighted with mentions of Jorge, stands out for its remarkable assistance. Likewise, individual staff members like Mr. Carlos in the restaurant and the receptionists, including Diana, are noted for their kindness and professionalism. Mitzy’s phone service also garners praise for being both professional and kind.

While overall service is described as excellent, a couple of instances indicate room for improvement, such as a slow greeting at the gate and an unfriendly encounter at the building entrance. Despite these isolated issues, the overall experience is characterized by a top-notch spirit of service, and the hotel's emphasis on ecological processes is positively received.

Cleanliness and the welcoming atmosphere further enhance guest satisfaction, with the staff’s helpfulness leaving lasting impressions. Whether interacting with bellhops or lounge staff, travelers find the community of staff highly qualified and eager to assist, nurturing a spirit of service that underscores their stay at the hotel.

Parking
Parking at The Paragon Hotel Mexico Santa Fe By Accor receives mixed feedback from guests. While there are several mentions of easy, convenient, and comfortable parking, many guests highlight the cost and the fact that parking is not included in the room rate. Some reviews specify that charges are incurred for parking each night or that they were surprised by additional valet fees not disclosed at the time of booking. Despite these concerns, the options available for parking are generally regarded as good, suggesting that guests are able to find adequate solutions for their parking needs.


No, The Paragon Hotel Mexico Santa Fe By Accor doesn't have any pool.

No, a spa isn't available at The Paragon Hotel Mexico Santa Fe By Accor.

Yes, The Paragon Hotel Mexico Santa Fe By Accor welcomes dogs.

Yes, parking facilities are available at The Paragon Hotel Mexico Santa Fe By Accor.

Yes, The Paragon Hotel Mexico Santa Fe By Accor has a gym.

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