The Abbey Hotel and conference centre
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Abbey Hotel and Conference Centre is highly regarded for its excellent location, offering easy access to the beach and major travel routes, such as the Eurotunnel and the port of Dover. The convenience of nearby restaurants and shops, combined with ample and accessible parking, enhances the appeal for guests visiting for both business and leisure purposes.
The hotel receives high marks for its breakfast offerings with guests enjoying delicious Full English breakfasts and a variety of options, including gluten-free and vegetarian choices. Dinner services are also well-praised with meals described as high-quality, fresh, reasonably priced and served in a comfortable dining atmosphere, though occasional slow service and a need for more menu variety are noted.
Rooms at The Abbey Hotel are clean and comfortable with many offering pleasant garden or courtyard views. While some rooms may feel dated and in need of refurbishment, they provide basic comforts and are considered good value for money. The entire property maintains high cleanliness standards, which are appreciated by guests, alongside positive feedback on soft, clean towels and sparkling bathrooms.
A standout feature of the hotel is its exceptional staff, frequently described as friendly, helpful and attentive. The reception and housekeeping teams, in particular, receive accolades for their courteous and efficient service, which significantly contributes to a warm and inviting atmosphere.
The hotel provides free WiFi, which, while generally good, does have occasional connectivity issues that could benefit from upgrades. Parking is consistently praised for its convenience and ease, adding to the overall positive guest experience.
The Abbey Hotel is also family-friendly, offering a welcoming environment with spacious family rooms and kid-friendly services. The peaceful atmosphere, even with numerous families present, is a plus for those visiting relatives or attending events.
Guests have mixed reviews about the beds with some finding them comfortable and conducive to a good night's sleep, while others note issues with mattress quality and comfort.
Overall, The Abbey Hotel and Conference Centre presents itself as a practical and affordable option, particularly appreciated for its cleanliness, friendly staff and strategic location. It is deemed a solid choice for both family visits and business travelers, providing good value for money despite its three-star rating and occasional need for updates in facilities.
Categories
The hotel receives high marks for its breakfast offerings with guests enjoying delicious Full English breakfasts and a variety of options, including gluten-free and vegetarian choices. Dinner services are also well-praised with meals described as high-quality, fresh, reasonably priced and served in a comfortable dining atmosphere, though occasional slow service and a need for more menu variety are noted.
Rooms at The Abbey Hotel are clean and comfortable with many offering pleasant garden or courtyard views. While some rooms may feel dated and in need of refurbishment, they provide basic comforts and are considered good value for money. The entire property maintains high cleanliness standards, which are appreciated by guests, alongside positive feedback on soft, clean towels and sparkling bathrooms.
A standout feature of the hotel is its exceptional staff, frequently described as friendly, helpful and attentive. The reception and housekeeping teams, in particular, receive accolades for their courteous and efficient service, which significantly contributes to a warm and inviting atmosphere.
The hotel provides free WiFi, which, while generally good, does have occasional connectivity issues that could benefit from upgrades. Parking is consistently praised for its convenience and ease, adding to the overall positive guest experience.
The Abbey Hotel is also family-friendly, offering a welcoming environment with spacious family rooms and kid-friendly services. The peaceful atmosphere, even with numerous families present, is a plus for those visiting relatives or attending events.
Guests have mixed reviews about the beds with some finding them comfortable and conducive to a good night's sleep, while others note issues with mattress quality and comfort.
Overall, The Abbey Hotel and Conference Centre presents itself as a practical and affordable option, particularly appreciated for its cleanliness, friendly staff and strategic location. It is deemed a solid choice for both family visits and business travelers, providing good value for money despite its three-star rating and occasional need for updates in facilities.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Guest Reviews
The Abbey Hotel and Conference Centre is highly praised for its ideal location, which meets the varied needs of its guests. Situated just a short walk from the beach, the hotel's proximity to the sea is a standout feature with many visitors noting the ease and convenience of reaching the seafront within minutes. The hotel's accessibility extends to other key areas as well, making it convenient for those heading to local events, family visits or business trips.
The property is also well-placed for those needing to travel further afield with handy access to the Eurotunnel and a manageable distance from the port of Dover. Guests appreciate the ease of finding the hotel and ample parking facilities, which add to the overall convenience factor. The surrounding area, including nearby restaurants and shops, enhances the appeal of its location. For those visiting for specific purposes, whether it be working locally or engaging in leisure activities like sea glass hunting at Minster-on-sea beach, the hotel's positioning proves to be perfect.
Overall, The Abbey Hotel and Conference Centre boasts an excellent and accessible location that caters to a wide range of preferences and needs, making it a favored choice for many visitors.
The breakfast experience at The Abbey Hotel and Conference Centre generally receives high marks from guests. Many have praised the breakfast as excellent, delicious and amazing, complementing the ample choice and the quality of the hot items served. Full English breakfasts are often highlighted for their tastiness and well-cooked nature. The inclusion of gluten-free and vegetarian options, as well as a generally good variety, adds to the appeal. Guests appreciate the timely service and friendly staff, which contribute to a pleasant dining experience.
However, there are occasional criticisms, particularly regarding the availability and temperature of food. Some guests noted instances of cold or lukewarm items, slow service and basic breakfast selections. A few reviews mention a lack of fruit, yogurt and pastries, as well as dissatisfaction with the quality of some food items, such as the sausages. Despite these issues, the overall sentiment remains positive with guests often describing the breakfasts as great value and a highlight of their stay.
Guests of The Abbey Hotel and Conference Centre consistently praised the quality of the food served during dinner with many describing it as excellent and delicious. Dishes such as roast dinners, steak & ale pie and pasta were particularly highlighted for their taste and quality. The evening meals were noted to be very good, fresh and reasonably priced, contributing to a generally positive dining experience.
The hotel's restaurant and bar offered both a comfortable atmosphere and good value, though some guests mentioned that the restaurant service could be slow and the dining area could use some updating. Despite these occasional critiques, the overall sentiment towards the food remained highly favorable with many guests enjoying a variety of bar meals and drinks in the spacious bar area.
However, there were occasional mentions of the menu lacking variety and some meals resembling typical pub fare rather than more refined restaurant cuisine. Nonetheless, the food's high standard and the friendly staff ensured that most diners left satisfied. This makes The Abbey Hotel a solid choice for those seeking good quality, reasonably priced meals in a welcoming setting.
The Abbey Hotel and Conference Centre offers a range of rooms that are clean and comfortable, providing everything needed for a pleasant stay. Many guests praised the rooms for being well-stocked, warm and exceptionally clean. Several rooms open onto a beautiful garden or a pleasant courtyard, adding a touch of nature right outside the door. The overall size of the rooms is generally adequate with some described as spacious and functional.
However, it's clear that the décor and facilities could benefit from significant updates. Many guests noted the rooms felt tired, dated and in need of refurbishment. Common issues included thin walls, which led to noise from neighboring rooms and outdated amenities like TV channels with poor reception. Additionally, there were some reports of rooms having an unpleasant smell or feeling a bit stuffy.
Despite these concerns, the rooms are considered great value for money, especially given the cleanliness and basic comforts provided. The rooms are all on the ground level, making them easily accessible. The hotel provides convenient parking right outside many rooms, adding to the ease of the stay. Overall, while the décor may feel a bit old-fashioned and some updates are needed, the rooms at The Abbey Hotel and Conference Centre offer a comfortable and satisfactory experience for the price.
The Abbey Hotel and Conference Centre receives a mix of feedback regarding the comfort of its beds. Many guests found the beds to be comfortable, often praising the mattresses and noting that the beds were new and provided a good night's sleep. Comfortable double beds and firm but cozy mattresses were frequently highlighted as positive aspects.
However, a significant number of guests reported dissatisfaction with the beds. Common complaints included mattresses being too hard, soft or feeling lumpy due to springs. Some visitors noted that the mattresses urgently needed replacement due to discomfort and noise such as creaking. Other issues included beds being too small or narrow with springs that could be felt through the mattress.
There were also mentions of beds being broken or old and issues with cleanliness, such as stained bedding. Additionally, thin walls contributed to disturbances, affecting sleep quality for some guests.
Overall, while there are guests who found their beds at The Abbey Hotel to be comfortable and satisfactory, there are notable areas for improvement in mattress quality, bed maintenance and cleanliness to enhance the overall guest experience.
The Abbey Hotel and Conference Centre has garnered a reputation for maintaining high cleanliness standards. Guests frequently praise the hotel for being extremely clean with many noting that the rooms are very tidy and well-kept. Despite some comments about the rooms being dated or showing signs of wear, the majority of visitors appreciate the spotless conditions of the accommodations and common areas.
Bathrooms, in particular, received accolades for being spotless with some guests specifically mentioning sparkling tiles. Towels are regularly laundered, often described as clean and soft. Visitors also noted that the overall environment, including the breakfast areas and lodges, is kept in pristine condition.
However, some reviews highlight inconsistencies, such as carpets with stains and occasional lapses in cleanliness in certain rooms. Despite these minor issues, guests overwhelmingly found the cleanliness to be of a good standard, contributing to a comfortable and pleasant stay. The hotel's dedication to hygiene, especially during the COVID-19 pandemic, was also appreciated by many visitors.
Friendly and helpful staff add to the positive experience, ensuring that rooms are consistently cleaned and well-maintained. The Abbey Hotel and Conference Centre provides good value for money with cleanliness being a standout feature for guests seeking a comfortable and hygienic stay.
The Abbey Hotel and Conference Centre is frequently praised for its exceptional staff. Descriptions such as friendly, welcoming and helpful repeatedly appear in guest reviews, highlighting the team's efforts to create a warm and inviting atmosphere. Numerous mentions of staff members calling cabs for guests suggest a considerate and proactive approach to service. Waitstaff are specifically noted for being particularly helpful and attentive, adding to the overall guest experience.
Guests often comment on how courteous, polite and pleasant the staff are, contributing significantly to the hotel's positive environment. The adjectives used consistently across reviews include friendly, helpful and accommodating, which suggests a strong focus on hospitality. The management also receives commendation for being accessible and supportive.
Moreover, the reception staff have been described as fantastic and efficient, indicative of a well-organized front desk capable of handling guest needs with professionalism. Even in busy or stressful situations like weddings, the staff remains composed and helpful, providing excellent service.
The housekeeping team is also mentioned positively, being described as both efficient and friendly and creating a clean, welcoming environment for guests. Overall, the staff at The Abbey Hotel and Conference Centre clearly plays a pivotal role in ensuring that guests feel well-treated and satisfied during their stay, earning high praise for their exceptional service and amiable nature.
The Abbey Hotel and Conference Centre offers free WiFi for its guests. Some visitors have found the WiFi connection to be excellent with great and fab WiFi experiences noted. The WiFi performance was also described as good most of the time, indicating that many guests had a satisfactory online experience during their stay. However, issues were reported as well, including occasional interruptions in service and weak or intermittent signals in some rooms. For a more consistent and reliable connection, suggestions were made to upgrade the hotel's WiFi systems. Overall, while the WiFi service has its high points, there is room for improvement to ensure a seamless experience for all guests.
The Abbey Hotel and Conference Centre frequently receives positive feedback regarding its parking facilities. Guests consistently praise the ample parking space available, noting it is easy and convenient to park right outside their rooms or near the hotel's entrance. Multiple reviews highlight the benefit of free on-site parking, which adds to the overall convenience of the stay. The parking setup allows for quick access to hotel rooms with several guests appreciating the ability to park directly in front of their door. The spacious car park ensures that finding a parking spot is hassle-free, even during busy periods. This user-friendly parking arrangement significantly enhances the overall guest experience at The Abbey Hotel and Conference Centre.
The Abbey Hotel and Conference Centre offers a welcoming and friendly atmosphere that is perfect for family stays. The hotel's strategic location makes it convenient for family visits with easy access to the beach and proximity to relatives. Many guests appreciate the spacious family rooms and the hotel's ability to accommodate family needs, ensuring a comfortable stay.
Families visiting for various occasions, including gatherings, weddings and even more somber events, find the hotel to be a reliable choice. The staff's willingness to help and their special attention to children make the establishment truly kid-friendly. Despite hosting numerous families, the hotel remains very quiet, allowing for a peaceful environment.
The reasonable drink prices and the hotel's cleanliness further add to its appeal. Overall, The Abbey Hotel and Conference Centre proves to be a commendable choice for families looking to visit loved ones in a comfortable and accommodating setting.
The Abbey Hotel and Conference Centre stands out as a sensible choice for those seeking good accommodation at an affordable price. It offers clean rooms and friendly staff, particularly noted during breakfast service. While some guests mention that the hotel is dated and in need of refurbishment, the overall cleanliness and helpfulness of the staff compensate for this.
The location of the hotel is another strong point, making it a convenient base for travelers. The breakfast receives consistent praise with guests enjoying the great food and value for money meals offered. Parking facilities at the venue are ample and appreciated by visitors.
Although the hotel has a three-star rating and the decor might appear old-fashioned, the services provided are deemed more than adequate relative to the price paid. The combination of reasonable rates and overall standards makes The Abbey Hotel and Conference Centre a practical and good value for money option.
Located in an ideal spot for business travelers, The Abbey Hotel and conference centre is praised for its great venue and suitability for group bookings. Visitors frequently commend the hotel for its excellent value for money. The conference room and facilities receive positive remarks, making it a reliable choice for planned business meetings. Guests often highlight the good and friendly business environment with accommodating staff who are always happy to help. Additionally, the hotel offers reliable wifi, enhancing its appeal as a practical choice for business events and gatherings.
Location Show Map
Location
The property is also well-placed for those needing to travel further afield with handy access to the Eurotunnel and a manageable distance from the port of Dover. Guests appreciate the ease of finding the hotel and ample parking facilities, which add to the overall convenience factor. The surrounding area, including nearby restaurants and shops, enhances the appeal of its location. For those visiting for specific purposes, whether it be working locally or engaging in leisure activities like sea glass hunting at Minster-on-sea beach, the hotel's positioning proves to be perfect.
Overall, The Abbey Hotel and Conference Centre boasts an excellent and accessible location that caters to a wide range of preferences and needs, making it a favored choice for many visitors.
Breakfast
However, there are occasional criticisms, particularly regarding the availability and temperature of food. Some guests noted instances of cold or lukewarm items, slow service and basic breakfast selections. A few reviews mention a lack of fruit, yogurt and pastries, as well as dissatisfaction with the quality of some food items, such as the sausages. Despite these issues, the overall sentiment remains positive with guests often describing the breakfasts as great value and a highlight of their stay.
Dinner
The hotel's restaurant and bar offered both a comfortable atmosphere and good value, though some guests mentioned that the restaurant service could be slow and the dining area could use some updating. Despite these occasional critiques, the overall sentiment towards the food remained highly favorable with many guests enjoying a variety of bar meals and drinks in the spacious bar area.
However, there were occasional mentions of the menu lacking variety and some meals resembling typical pub fare rather than more refined restaurant cuisine. Nonetheless, the food's high standard and the friendly staff ensured that most diners left satisfied. This makes The Abbey Hotel a solid choice for those seeking good quality, reasonably priced meals in a welcoming setting.
Rooms
However, it's clear that the décor and facilities could benefit from significant updates. Many guests noted the rooms felt tired, dated and in need of refurbishment. Common issues included thin walls, which led to noise from neighboring rooms and outdated amenities like TV channels with poor reception. Additionally, there were some reports of rooms having an unpleasant smell or feeling a bit stuffy.
Despite these concerns, the rooms are considered great value for money, especially given the cleanliness and basic comforts provided. The rooms are all on the ground level, making them easily accessible. The hotel provides convenient parking right outside many rooms, adding to the ease of the stay. Overall, while the décor may feel a bit old-fashioned and some updates are needed, the rooms at The Abbey Hotel and Conference Centre offer a comfortable and satisfactory experience for the price.
Beds
However, a significant number of guests reported dissatisfaction with the beds. Common complaints included mattresses being too hard, soft or feeling lumpy due to springs. Some visitors noted that the mattresses urgently needed replacement due to discomfort and noise such as creaking. Other issues included beds being too small or narrow with springs that could be felt through the mattress.
There were also mentions of beds being broken or old and issues with cleanliness, such as stained bedding. Additionally, thin walls contributed to disturbances, affecting sleep quality for some guests.
Overall, while there are guests who found their beds at The Abbey Hotel to be comfortable and satisfactory, there are notable areas for improvement in mattress quality, bed maintenance and cleanliness to enhance the overall guest experience.
Cleanliness
Bathrooms, in particular, received accolades for being spotless with some guests specifically mentioning sparkling tiles. Towels are regularly laundered, often described as clean and soft. Visitors also noted that the overall environment, including the breakfast areas and lodges, is kept in pristine condition.
However, some reviews highlight inconsistencies, such as carpets with stains and occasional lapses in cleanliness in certain rooms. Despite these minor issues, guests overwhelmingly found the cleanliness to be of a good standard, contributing to a comfortable and pleasant stay. The hotel's dedication to hygiene, especially during the COVID-19 pandemic, was also appreciated by many visitors.
Friendly and helpful staff add to the positive experience, ensuring that rooms are consistently cleaned and well-maintained. The Abbey Hotel and Conference Centre provides good value for money with cleanliness being a standout feature for guests seeking a comfortable and hygienic stay.
Staff
Guests often comment on how courteous, polite and pleasant the staff are, contributing significantly to the hotel's positive environment. The adjectives used consistently across reviews include friendly, helpful and accommodating, which suggests a strong focus on hospitality. The management also receives commendation for being accessible and supportive.
Moreover, the reception staff have been described as fantastic and efficient, indicative of a well-organized front desk capable of handling guest needs with professionalism. Even in busy or stressful situations like weddings, the staff remains composed and helpful, providing excellent service.
The housekeeping team is also mentioned positively, being described as both efficient and friendly and creating a clean, welcoming environment for guests. Overall, the staff at The Abbey Hotel and Conference Centre clearly plays a pivotal role in ensuring that guests feel well-treated and satisfied during their stay, earning high praise for their exceptional service and amiable nature.
Wi-Fi
Parking
Family
Families visiting for various occasions, including gatherings, weddings and even more somber events, find the hotel to be a reliable choice. The staff's willingness to help and their special attention to children make the establishment truly kid-friendly. Despite hosting numerous families, the hotel remains very quiet, allowing for a peaceful environment.
The reasonable drink prices and the hotel's cleanliness further add to its appeal. Overall, The Abbey Hotel and Conference Centre proves to be a commendable choice for families looking to visit loved ones in a comfortable and accommodating setting.
3 Star
The location of the hotel is another strong point, making it a convenient base for travelers. The breakfast receives consistent praise with guests enjoying the great food and value for money meals offered. Parking facilities at the venue are ample and appreciated by visitors.
Although the hotel has a three-star rating and the decor might appear old-fashioned, the services provided are deemed more than adequate relative to the price paid. The combination of reasonable rates and overall standards makes The Abbey Hotel and Conference Centre a practical and good value for money option.
Business
No, The Abbey Hotel and conference centre doesn't have any pool.
No, a spa isn't available at The Abbey Hotel and conference centre.
No, The Abbey Hotel and conference centre doesn't allow dogs.
Yes, parking facilities are available at The Abbey Hotel and conference centre.
No, The Abbey Hotel and conference centre doesn't have a gym.
Location Show Map
More Options
