Imperial Hotel Miri

Miri 4.39936400, 113.99050900 , Ground Floor, Jalan Pos (Show on Map)
8.7
Very Good


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Summary of reviewsImperial Hotel Miri receives overwhelmingly positive reviews for its superb and strategic location, situated in the heart of Miri. Guests appreciate the convenience of being connected to Permaisuri Mall and the plethora of nearby shopping centers, food vendors and tourist attractions, making it an ideal spot for both leisure and business travelers. The hotel excels in providing easy access to essential amenities and secure car parking, contributing to a comfortable and hassle-free stay.

The breakfast offerings at Imperial Hotel Miri are widely praised for their variety and deliciousness. The buffet spreads receive high marks for taste and selection, including a delightful mix of options that cater to various preferences. Families particularly value the affordability and the free breakfast for kids below five years old. Although there are occasional comments about the need for more variety in pastries and fruits, the overall consensus remains highly positive with guests relishing the quality and comprehensiveness of the breakfast.

Rooms at the hotel are noted for their spaciousness, particularly the large apartments and executive suites, which many guests find accommodating. While some rooms are described as outdated and in need of a revamp, they are generally clean and comfortable with functioning amenities like hot showers adding to the comfort level. The staff’s friendliness significantly enhances the overall experience, offsetting some of the room's older decor and occasional dampness or smells.

Cleanliness in the hotel receives mixed reviews. While many rooms and areas are described as clean and tidy, some guests note areas that require deeper cleaning with occasional issues like leftover rubbish. Nonetheless, the hotel maintains a positive image thanks to the clean floors and reliable water quality in hot showers.

The hotel staff consistently garner high praise for their friendliness, efficiency and willingness to go the extra mile. Reception and housekeeping teams receive special mentions for their prompt problem-solving and courteous service. Instances of lost belongings being returned and responsive room upgrades further underscore the staff’s dedication to guest satisfaction. However, there are occasional notes about a lack of enthusiasm from the restaurant staff and reception counter.

Parking facilities at Imperial Hotel Miri are ample and secure, greatly appreciated by guests who benefit from free and spacious parking areas. Some remarks suggest better signage could improve navigation in the basement parking, but the overall sentiment remains favorable, particularly emphasizing the security and convenience provided. In conclusion, Imperial Hotel Miri stands out for its excellent location, delightful breakfast, spacious rooms, friendly staff and convenient parking, making it a preferred choice for many visitors.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Standard King Room Fitted with air conditioning, this carpeted double room includes an electric kettle and a TV. The en suite bathroom comes with free toiletries.

Superior King or Twin Room Fitted with air conditioning, this carpeted double/twin room includes an electric kettle and a TV. The en suite bathroom comes with free toiletries.

Deluxe King Room Fitted with air conditioning, this carpeted double room includes an electric kettle and a TV. The en suite bathroom comes with free toiletries.

Executive King Room Fitted with air conditioning, this carpeted double room includes an electric kettle, a flat-screen TV and ironing facilities. The en suite bathroom comes with a bathub and free toiletries.

Suite Fitted with air conditioning, this spacious suite includes an electric kettle, a flat-screen TV and ironing facilities. The en suite bathroom comes with a bathub and free toiletries.

One-Bedroom Apartment Fitted with air conditioning, this apartment includes a sofa, a flat-screen TV and a kitchen. The en suite bathroom comes with a shower and free toiletries.

Executive Two-Bedroom Apartment Fitted with air conditioning, this apartment includes a sofa, a flat-screen TV and a kitchen. The en suite bathroom comes with a bathub/shower and free toiletries.

Three-Bedroom Apartment Fitted with air conditioning, this spacious apartment includes a sofa, a flat-screen TV and a kitchen. There are separate dining and living areas. The en suite bathroom comes with a bathub/shower and free toiletries.

Executive Suite Fitted with air conditioning, this spacious suite is located on a higher floor. It includes an electric kettle, a flat-screen TV and ironing facilities. The en suite bathroom comes with a bathub and free toiletries.

Guest Reviews
8.7
Very Good
Location
Imperial Hotel Miri is highly praised for its superb and strategic location, making it an ideal spot for travelers. The hotel is centrally located in Miri, providing easy access to various shopping areas and amenities. Guests appreciate that it's conveniently linked with Permaisuri Mall and surrounded by numerous other shopping centers, making it unnecessary to drive around to shop or explore. The location also offers the convenience of nearby food vendors and a daily meeting place just a short walk away.

Visitors highlight the advantage of having everything within reach, including shops and secure car parking. The hotel's position in the middle of Miri offers fabulous access to the city's main attractions and tourism areas. Many reviews emphasize the convenience and ease of access, contributing to an overall comfortable and trouble-free stay. The cleanliness of the rooms and the quality of the food enhance the guest experience, but the standout feature remains the hotel's prime location adjacent to shopping and dining options. Overall, Imperial Hotel Miri is a favored choice for those looking to stay in the heart of the city with all conveniences at their doorstep.

Breakfast
The breakfast at Imperial Hotel Miri receives high marks from guests for its wide variety and taste. Many guests find the breakfast to be wonderful, delicious and satisfying, often describing it as excellent, marvelous and first class. The affordability, along with the extensive selection of food, is appreciated with options ranging from tasty machine coffee to a marvelous breakfast spread that includes a delightful kaya spread. Guests also point out that kids below 5 years old enjoy breakfast for free, adding value for families.

The breakfast buffet is frequently praised for its diversity and deliciousness with several reviews highlighting how good and satisfying the food is. Guests enjoy the superb variety and great taste with many finding the breakfast to be a standout experience during their stay. Some travelers have specific preferences such as the awesome spread and yummy selection available.

However, a few reviews mention areas for improvement. There are occasional comments about the lack of variety in pastries and fruits, as well as some subpar options that could use enhancements. Additionally, a couple of guests noted issues with the freshness of pastries and the need for a greater variety in the buffet options.

Despite these minor critiques, the overall consensus is highly positive with many guests loving the breakfast and appreciating the comprehensive selection and quality provided by the hotel. The combination of excellent food and good adherence to health protocols, such as requiring full vaccination, underscores a commitment to both quality and safety at Imperial Hotel Miri.

Rooms
Imperial Hotel Miri offers spacious accommodations, including large apartments and executive suites, which are frequently mentioned as a positive aspect by guests. While the room dimensions receive consistent praise, the overall condition of the rooms garners mixed reactions. Many reviewers note that the rooms are outdated with some mentioning damp carpets and a pervasive smell of smoke or mold in certain areas. Cleanliness in master bedrooms and general upkeep also appear to need improvement. Despite these concerns, the location of the hotel and the friendliness of the staff are highlighted as strong points. The rooms, though old-fashioned, are mostly described as clean and comfortable with some providing good views. Additionally, hot showers function well, enhancing the comfort of the guests. Overall, the spaciousness and service stand out, but a revamp of the interiors could elevate the guests' experience.

Cleanliness
Imperial Hotel Miri receives mixed feedback on cleanliness from guests. Many reviews highlight clean rooms, clean floors and overall tidy apartments. However, some areas appear to need deep cleaning and there are instances where rooms were not adequately tidied after previous guests. The presence of rubbish in some rooms is noted and there is a suggestion to include basic cleaning tools like a broom. Despite these issues, guests consistently praise the friendly staff and enjoy the variety and quality of the breakfast buffet. Additionally, the hot showers are reliable with non-smelly water, contributing positively to the overall guest experience.

Staff
The staff at Imperial Hotel Miri receive notably high praise from guests, particularly emphasizing their friendliness and efficiency. Housekeeping and reception staff are highlighted as excellent, often going above and beyond to provide good service and solve issues, such as airconditioning problems, promptly and effectively. Guests appreciate the polite and courteous demeanor of the staff, ranging from the receptionist to the maintenance team. The management is also appreciated for offering good advice and easily accommodating requests like room upgrades.

Instances of lost belongings being promptly found and returned reflect the honesty and trustworthiness of the housekeeping team, significantly enhancing the guest experience. While the majority of the reviews speak to the politeness and helpfulness of the staff, there are occasional mentions of restaurant staff being rude and a lack of enthusiasm at the reception counter.

Overall, the guest service at Imperial Hotel Miri stands out for its friendly and helpful staff with numerous mentions of positive interactions leaving guests happy with their stay.

Parking
Imperial Hotel Miri offers ample parking options for its guests, ensuring the convenience of free parking facilities. The security of the parking areas receives positive mentions with several reviews highlighting the secure environment. The hotel’s parking lot is spacious, though some guests note that it often fills up. Additionally, its proximity to a nearby shopping mall adds to the convenience. However, newcomers might face some challenges with navigation, as there are some comments about the basement parking requiring better signage for easier direction. Despite this, the overall sentiment towards the parking at Imperial Hotel Miri is favorable, especially regarding the secure and free parking facilities.


Yes, Imperial Hotel Miri has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Imperial Hotel Miri.

No, Imperial Hotel Miri doesn't allow dogs.

Yes, parking facilities are available at Imperial Hotel Miri.

Yes, Imperial Hotel Miri has a gym.

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