Miri, Bintang Megamall, Jalan Miri-Pujut, 4.397166,113.993374(Show on Map)
6.9
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Meritz Hotel in Miri receives substantial praise for its strategic location and convenience, especially for its proximity to shopping malls such as Parkson Mega Mall and Bintang Plaza. This prime setting offers guests easy access to shopping and dining experiences and is especially appealing for event-goers attending the Miri Marathon. The clean and spacious rooms are another highlight, providing ample accommodation for families, including those with young children.
Breakfast at Meritz Hotel garners favorable reviews for its variety and quality, featuring a range of dishes from local delicacies to English classics, served in a pleasant dining atmosphere. The attentive staff further enhance the breakfast experience, although there are occasional calls for the addition of more traditional Malay cakes and improved cleanliness.
The staff at Meritz Hotel are commended for their friendliness and efficiency, significantly enhancing the guest experience. From check-in to handling requests, the staff are noted for their helpfulness and commitment to ensuring guests' comfort.
The spacious rooms often receive positive mentions for their comfort and design, though some aspects such as lighting in bathrooms and occasional cleanliness issues could be improved. While the air conditioning and amenities sometimes fall short, the overall space and proximity to shopping facilities enhance the stay.
Cleanliness receives mixed feedback, with some areas needing more rigorous attention. However, many guests appreciate the neatness in other sections of the hotel. Free parking adds convenience, though the capacity and organization could benefit from enhancements.
The hotel's wifi service is another area needing improvement, with inconsistent connectivity reported by guests. Similarly, the pool area, while promising a relaxing experience, requires better maintenance and cleanliness.
Family guests particularly appreciate the hotel's spacious rooms and easy access to shopping and dining, making it an inviting option for those traveling with children. The swimming pool is a highlight for families, contributing to a pleasant experience.
The beds in Meritz Hotel receive mixed feedback, with many guests finding them comfortable, though there are some concerns about mattress wear and insufficient sleeping arrangements for larger groups.
In summary, Meritz Hotel is characterized by its excellent location, friendly staff, and spacious accommodations. While there are areas for improvement, the hotel's convenience, lovely views, and overall comfort make it an appealing choice for visitors to Miri.
Categories
Spa
Located in Miri, Meritz Hotel offers a swimming pool and spa facilities. It's a good option for those looking to combine relaxation with city conveniences.
Family
Located in Miri, Meritz Hotel offers comfortable accommodations and convenient access to shopping and dining. The hotel's amenities cater to a pleasant family stay.
Romantic
Located in Miri, this hotel offers comfortable accommodations and convenient access to shopping and dining. The rooftop pool and bar provide a romantic setting for couples to relax and enjoy the city views.
Nightlife
Located within Bintang Megamall in Miri, the Meritz Hotel offers convenient access to entertainment and dining options. The hotel's location provides easy access to Miri's nightlife.
Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests stay connected. It is located at Bintang Megamall, offering easy access to shopping and dining options.
Business
Meritz Hotel is a popular choice in Miri, offering well-equipped rooms and facilities that cater to business needs. Its location within Bintang Megamall adds to its convenience.
Parking
Meritz Hotel is listed as a hotel with parking and is popular with guests booking hotels with parking. Further specific details about their parking facilities are not available in the search results.
Accessible
Meritz Hotel is confirmed to be wheelchair accessible.
Gym
This hotel offers a fitness center, an outdoor pool, and multiple restaurants. The gym is located on Level 8 and is open from 8:00 am to 6:00 pm, providing a dedicated space for guests to maintain their fitness routine.
Outdoor Pool
Meritz Hotel offers an outdoor swimming pool and is centrally located near Bintang Megamall. The hotel provides multiple dining options and comfortable accommodations for families.
Pool
Outdoor Pool
4 Star
Room Types
Superior Double or Twin RoomThis air-conditioned contemporary-style room has a seating area fitted with a flat-screen satellite TV, sofa and a desk. The en suite bathroom includes a bathtub or shower facilities and a hairdryer.
Deluxe Double or Twin RoomThis larger air-conditioned contemporary-style deluxe room has a seating area fitted with a flat-screen satellite TV, sofa and a desk. The en suite bathroom includes a bathtub or shower facilities and a hairdryer.
Family RoomThe hot tub is a top feature of this family room. The family room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Grand Deluxe RoomGuests will have a special experience as the family room offers a hot tub. The spacious family room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The family room features a tea and coffee maker, a seating area, a safe deposit box, a sofa and a flat-screen TV with satellite channels.
Premium Superior Double RoomThis double room features a hot tub. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Premium Deluxe Double RoomThis double room offers a hot tub. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Premium Grand DeluxeGuests will have a special experience as the triple room offers a hot tub. The spacious triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The triple room features a tea and coffee maker, a seating area, a safe deposit box, a sofa, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Executive Superior RoomThis double room's standout feature is the hot tub. The double room features a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
Executive Deluxe RoomThe hot tub is the standout feature of this double room. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Premium Superior Twin RoomThe hot tub is a top feature of this twin room. The twin room features a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.
Premium Deluxe Twin RoomGuests will have a special experience as the twin room offers a hot tub. The twin room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard King RoomThe double room features a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker and a seating area. The unit offers 1 bed.
Premium Standard Double or Twin RoomThe twin/double room provides a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Executive Standard Double or Twin RoomThe twin/double room features a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Premium Family Room Guests will have a special experience as this family room provides a hot tub. The family room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Executive Family RoomGuests will have a special experience as the family room offers a hot tub. The family room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Executive Super Deluxe Room Guests will have a special experience as the double room offers a hot tub. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Deluxe RoomThis double room offers a hot tub. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Super Deluxe Double RoomThis double room's standout feature is the hot tub. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Super Deluxe Twin RoomThe hot tub is a top feature of this twin room. The twin room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
6.9
Rated
Review Summaries
Location
Meritz Hotel in Miri boasts an exceptional location that has received significant recognition from its guests. Positioned directly above a bustling shopping mall, the hotel offers unparalleled convenience for those looking to indulge in shopping and dining. The strategic placement of Meritz provides easy access to major shopping centers, ensuring guests can comfortably navigate via foot to explore the area. Being in the same building as Parkson Mega Mall and Bintang Plaza, guests find themselves at the heart of Miri’s shopping and dining opportunities.
The proximity to the Miri Marathon venue adds to its appeal for visitors in town for events. Furthermore, easy access from the parking area to the main lobby adds to its logistical convenience, making it favorable for travelers with vehicles. This prime location complements the hotel's clean and comfortable rooms, which are described as spacious and accommodating for families, even those with young children. The staff's friendliness and helpfulness contribute positively to the guest experience, ensuring visitors feel welcomed and well taken care of.
Overall, Meritz Hotel offers great value with its excellent location, providing both comfort and convenience for a delightful stay in Miri.
Breakfast
Breakfast at Meritz Hotel generally leaves a positive impression on guests, with many appreciating the variety and quality offered. A wide selection of dishes, ranging from local delicacies to the classic English breakfast, pleases visitors with diverse tastes. The breakfast menu is frequently described as good, superb, and even excellent by satisfied guests who enjoy the light and simple meal options, which are perfect for starting the day.
Some guests mention the pleasant dining atmosphere, notably at the buffet setup, with the top-view location enhancing the breakfast experience. The attentive and friendly staff contribute to the overall enjoyment of the breakfast service. Though a few reviews suggest room for improvement, particularly regarding the addition of more traditional Malay cakes and improving cleanliness, these criticisms are often outweighed by the positive aspects.
The breakfast offering at Meritz Hotel stands out for its satisfying and varied menu that caters to both local and international palates, making it a delightful feature of a stay at this hotel.
Rooms
Meritz Hotel impresses its guests with its exceptionally spacious rooms, often noted for their comfort and attractive design. Many visitors have praised the ample space which can easily accommodate multiple adults, providing a relaxed atmosphere for gatherings. The bathrooms, however, could benefit from better lighting, but the rooms themselves often delight with superb views and a beautiful interior.
The hotel’s location, conveniently connected to a mall, is another highlight that enhances the overall convenience for guests. Cleanliness is a recurring theme, though a few reviews mention occasional issues such as stains and an infrequent musty smell or presence of pests. Some rooms appear aged, with comments about dated furniture and stained carpets, yet refurbishments have evidently improved certain spaces.
Comfort is a noted quality, particularly the beds and pillows, offering guests a restful experience. Despite some issues with air conditioning and missing amenities like slippers and toothbrushes, many guests have found their stays enjoyable and stress-free, aided by the proximity to shopping facilities.
Overall, while there are areas for improvement, Meritz Hotel provides a comfortable, spacious, and well-located accommodation option that guests appreciate for its convenience and lovely room views.
Beds
Meritz Hotel offers guests a mixed bag when it comes to their bedding experiences. Many visitors have highlighted the comfort of the beds, emphasizing that they ensure a good night's sleep with clean, fresh sheets. The spacious rooms add to the overall pleasant stay. However, there have been a few concerns. Some guests found the beds not as comfortable, pointing to worn-out mattresses and harder pillows as potential drawbacks. Rooms designed for four could use more sleeping arrangements, as the provision of a king bed and a single bed falls short for larger groups. Despite these issues, the overwhelmingly positive remarks about the beds' comfort are likely to appeal to potential guests seeking a restful retreat.
Cleanliness
Meritz Hotel, nestled in a convenient location with easy access to shopping malls, offers a mixed experience when it comes to cleanliness. Guests rave about the spacious rooms, noting that several areas within the hotel have been kept clean with good air conditioning. A specific aspect that impresses visitors is the neatness observed upon entering certain rooms, making for a pleasant stay. Additionally, free parking provided by the hotel adds an extra touch of convenience.
However, cleanliness seems to be a pressing concern, with multiple reports highlighting the presence of cockroaches, particularly during nighttime. Carpets are frequently mentioned as needing attention due to stains and dampness, while some rooms suffer from musty odors. Bathrooms occasionally present issues such as dark lighting due to non-functional fixtures, stained tiles, and clogged toilets.
While efforts have been made to maintain cleanliness in some sections of the hotel, guests feel that more rigorous cleaning, especially on moldy bathroom surfaces, wet carpets, and stained linens, would greatly enhance their overall experience. Despite these challenges, the location remains attractive for those seeking easy mall access and a generally spacious and functional room layout.
Staff
Meritz Hotel boasts an impressive team of friendly and accommodating staff who significantly enhance the guest experience. From the moment of arrival, guests are welcomed by a courteous concierge and a reliably efficient front desk team, ensuring a smooth check-in and check-out process. The overall atmosphere is marked by kindness, with staff displaying humility and a readiness to assist. This is evident in their swift responses to requests and complaints, as well as their willingness to help with luggage storage and room upgrades when necessary.
The General Manager and the staff are regularly commended for their outstanding service, consistently ensuring guests' comfort is a priority. The front counter team is especially noted for their approachable nature and ability to communicate effectively, contributing to a seamless interaction. Additionally, the excellent parking guard further exemplifies the staff's commitment to a positive guest experience.
While the restaurant staff has room for improvement in demeanor, the overall service across the hotel remains commendable, with attentive personnel dedicated to making guests feel welcome and appreciated. In summary, the staff at Meritz Hotel are a significant asset, consistently providing efficient and friendly service that leaves guests satisfied with their stay.
Wi-Fi
Nestled in the heart of the city, Meritz Hotel struggles with its wifi offerings according to guest feedback. Although some guests have enjoyed very good wifi access with free connectivity in their rooms, others have faced issues that seem to affect the overall experience. Common occurrences include patchy and slow internet that frequently disconnects and fails to load pages. A few visitors encountered wifi outages during their stays and noted particular issues with connectivity in certain rooms. Despite these challenges, some guests have had better experiences, highlighting moments of improved connection. While the wifi service could benefit from consistent enhancement, it remains a convenience that works well at times and complements the overall hotel experience when functioning properly.
Pool
The swimming pool at Meritz Hotel has received mixed reviews from guests. On the positive side, the pool area is noted for its scenic beauty and offers a spacious area, particularly for children to enjoy. However, several guests have pointed out issues with the pool's cleanliness, mentioning instances of green water and the presence of dirty surroundings. The pool facilities have been highlighted as needing an upgrade, with some guests encountering closures for maintenance during their stay. While the pool has the potential for a relaxing experience, attention to regular cleaning and maintenance could enhance guest satisfaction significantly.
Parking
Parking at Meritz Hotel receives mixed reviews from guests, combining both positive and negative aspects. Many guests appreciate the availability of free basement parking and find parking generally easy and convenient, especially with the presence of the helpful Parking Brothers. The parking lot's proximity to the mall adds convenience for those who enjoy shopping. However, several reviews mention limited parking spaces, especially when hotel guests share parking with mall visitors, leading to significant delays in finding spots. Some guests spent a considerable amount of time searching for parking, which suggests the need for a separate, designated area for hotel guests. Overall, while parking is accessible and free, improvements in capacity and organization could enhance the guest experience.
Family
Meritz Hotel offers an inviting and convenient experience for families, particularly those traveling with young children. Guests appreciate the easy access to the Bintang Shopping Mall located just downstairs, making it simple for families to shop and explore without much hassle. The hotel is described as family-friendly, with spacious rooms providing ample space for a comfortable stay. The breakfast receives positive mentions for being nice, contributing to the overall pleasant experience.
Children especially enjoy the swimming pool, which is a highlight for many families. The staff receives commendations for being accommodating, such as upgrading rooms to connect Deluxe rooms for families with special needs. While some rooms may require updating and better cleanliness, several reviews note that the interior design is beautiful and comfortable. Overall, Meritz Hotel is deemed a great choice for family travelers seeking convenience and enjoyment for themselves and their children.
FAQ
Yes, Meritz Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Meritz Hotel.
No, Meritz Hotel doesn't allow dogs.
Yes, parking facilities are available at Meritz Hotel.
