Miri4.39429500,
113.98958800,
Lot 213-215 Kwangtung Road Po Box 1476(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSomerset Hotel is conveniently situated in the heart of the city, offering guests easy access to a thriving shopping area, a variety of restaurants, and a lively local market. Its strategic location allows visitors to explore key city attractions on foot, blending urban charm with accessibility. Guests find the area both peaceful and convenient, perfect for both business and leisure travelers.
The hotel provides comfortable and well-maintained accommodations, with spacious and modern rooms that have recently been renovated. Visitors appreciate the cleanliness and attention to detail, noting the tidy and inviting environment. Practical amenities like a kettle and fridge enhance the quality of the stay, making it suitable for families, groups, and extended visits. Despite a few noted areas for improvement, such as in the cleanliness of bathrooms and linens, the overall ambiance is restful.
Somerset Hotel stands out for its exceptionally friendly and accommodating staff. Guests frequently commend the warm and attentive service, from polite reception desk interactions to thoughtful gestures like remembering requests for items such as an iron. This courteous and proactive team greatly enhances the guest experience, providing a pleasant and welcoming atmosphere.
While the hotel excels in many areas, the Wi-Fi service is commonly highlighted as an area needing improvement, with difficulties in connectivity often mentioned. Addressing this issue could further enhance guest satisfaction.
Parking facilities are appreciated for their convenience, offering free and secure spaces that are easy to navigate. However, some guests have noted limited availability during peak times and occasional late-night closures. Despite this, the parking is generally considered adequate for those traveling by car.
Overall, Somerset Hotel delivers a positive experience through its prime location, comfortable accommodations, and outstanding staff service, with opportunities for improvement in Wi-Fi connectivity and cleanliness oversight to ensure all aspects of the guest experience meet high standards. Show more
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Hotel near Nightlife Spots
Located on Kwangtung Road, the Somerset Hotel is positioned near Miri's city center, providing access to dining and entertainment. Its location offers convenient access to Miri's nightlife.
Hotel with Parking
Somerset Hotel is listed in the provided hotel data and near other hotels with parking. Further specific details about their parking facilities are not available in the search results.
3-Star Hotel
This hotel is centrally located, offering easy access to various attractions and amenities. It provides comfortable, recently renovated rooms, and is known for its friendly staff. Guests appreciate the cleanliness and value for money.
Family Friendly Hotel
Room Types
Superior ApartmentApartments are spacious and fully air-conditioned. Includes a bedroom with queen-size bed, a living area, a wooden sofa, an electric kettle and a private bathroom.
Deluxe Twin RoomRooms are fully air-conditioned and fitted with 2 single beds. Includes a flat-screen cable TV, an electric kettle and a private bathroom.
Deluxe Double RoomRooms are fully air-conditioned and fitted with 1 queen-size bed. Includes a flat-screen cable TV, an electric kettle and a private bathroom.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, a seating area, a wardrobe, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a seating area, a wardrobe and an electric kettle. The unit has 1 bed.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a seating area, a wardrobe and an electric kettle. The unit has 3 beds.
Guest Reviews
7.8
Good
Location
Nestled in the heart of the city, Somerset Hotel boasts an enviable location that caters to both convenience and comfort. Situated near the city center, guests can easily access a bustling shopping area, a variety of restaurants, and a vibrant local market, making it an ideal choice for travelers keen on exploring the local culture. The area around the hotel is both calm and accessible, providing a peaceful retreat despite its proximity to the city's main attractions. Guests appreciate being able to walk to most of the city's key attractions, such as the megamall and various amenities, enhancing the overall experience. Whether visiting for business or leisure, the strategic position of Somerset Hotel ensures that everything is within reach, from shopping centers to entertainment venues, offering a seamless blend of urban charm and convenience.
Rooms
Nestled in a convenient location near a shopping mall, Somerset Hotel offers guests a pleasant stay with its well-maintained and comfortable accommodations. The rooms are notably spacious, providing ample space for families and groups, while also being recently renovated to maintain a fresh and modern feel. Guests frequently highlight the cleanliness of the rooms, showcasing the hotel’s attention to detail in maintaining a tidy and inviting environment. The inclusion of useful amenities such as a kettle and fridge adds to the rooms' practicality and value for money, making it an attractive option for both short and extended stays. The overall atmosphere is one of comfort and functionality, ensuring that guests have a restful experience throughout their visit.
Cleanliness
Somerset Hotel offers a generally positive experience in terms of cleanliness, despite a few areas for improvement. Guests frequently note that the rooms are clean, tidy, and comfortable, contributing to a pleasant stay. Many appreciate the overall good cleaning standard and the fresh, fragrant environment. However, some guests have pointed out areas needing attention, such as stained towels and bedding, dusty closets and curtains, and room floors that could be cleaner. The bathrooms, in particular, have been highlighted as requiring improvements, but despite these issues, the friendly staff and clean ambiance leave a favorable impression on visitors. Overall, Somerset Hotel provides a comfortable and clean environment for travelers.
Staff
Somerset Hotel is notable for its exceptionally friendly and helpful staff, consistently recognized for their warm and accommodating nature. Guests appreciate the attentive and polite desk service, highlighting the efforts of the receptionist who provided excellent assistance even during late-night check-ins. A particular instance of thoughtful service is mentioned, where staff remembered to provide an iron upon request. The hotel offers a clean environment alongside a pleasant atmosphere, driven by the courteous and kind demeanor of its team. Overall, the staff's friendliness and commitment to addressing guest needs contribute significantly to a positive experience at Somerset Hotel.
Wi-Fi
The Somerset Hotel's reviews largely indicate dissatisfaction with the Wi-Fi service. Guests frequently mention difficulties in connecting to the network, with some experiencing poor or no signal in their rooms. While there is a positive note regarding good Wi-Fi reception, this seems to be an exception rather than the norm. Overall, the hotel could benefit from addressing these connectivity issues to enhance guest satisfaction.
Parking
Guests of Somerset Hotel generally appreciate the convenience of the parking facilities, highlighting the availability of free and secure parking. Many find the parking process straightforward, noting it as easy to navigate. However, while the parking space provided is good and well-maintained, there are mentions of limited availability, especially during peak times. Visitors are advised to be mindful of the parking spaces to ensure they are using the correct areas. Though some guests experienced parking closures late at night, overall, the vehicle parking space is considered adequate for those arriving with their own cars.
No, Somerset Hotel doesn't have any pool.
No, a spa isn't available at Somerset Hotel.
No, Somerset Hotel doesn't allow dogs.
Yes, parking facilities are available at Somerset Hotel.