Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHilton Garden Inn Monterrey Obispado is lauded for its prime location, offering guests seamless access to both business districts and major attractions within Monterrey. The central positioning enables easy exploration, with numerous dining and shopping options nearby. Guests appreciate the spectacular views of the mountains and city from their rooms, and the sense of safety and tranquility the area provides.
The breakfast experience garners positive reviews, especially highlighting the delicious and varied buffet and the attentive restaurant staff, which contribute to a pleasant start to the day. Though minor issues such as billing discrepancies and occasional overcrowding in the dining area are noted, the breakfast is considered a great value, particularly when included in lodging packages.
Rooms at the hotel are spacious and clean, delivering modern comfort with amenities like smart TVs and USB connectors. The stunning views, especially from corner rooms, enhance the stay. While a few guests report noise and room readiness issues, these are generally promptly addressed by the attentive staff.
The hotel's cleanliness is repeatedly praised, with immaculate facilities both in the rooms and common areas ensuring a comfortable stay. Although minor concerns, like humidity in some bathrooms, are occasionally mentioned, the staff's dedication to maintaining high standards of cleanliness is evident.
Guests frequently commend the Hilton's staff for their friendliness and professionalism, which significantly enhances the overall experience. From efficient front desk personnel to attentive restaurant and cleaning teams, the staff consistently deliver excellent service.
The beds and pillows receive accolades for their comfort, ensuring restful sleep, although some guests mention squeaky frames and noise issues. Despite this, the overall experience is predominantly positive, with many visitors noting the cozy atmosphere of the rooms.
While the hotel may lack certain amenities like a pool, its excellent service and prime location more than compensate, making it a preferred choice for business travelers. The reliable WiFi, quality restaurant offerings, and restful environment cater well to professional needs, solidifying its reputation as a leading option in Monterrey.
Overall, Hilton Garden Inn Monterrey Obispado stands out for its convenience, comfort, and scenic beauty, reinforced by a dedicated staff and well-equipped rooms, making it a highly recommended choice for both business and leisure visitors. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
The hotel is located within Torre TOP, a project with LEED Gold Certification for sustainable buildings. It has also obtained ISO 14001, ISO 50001, and ISO 9001 certifications.
Hotel with Free Wi-Fi
Features complimentary Wi-Fi, making it convenient for guests to stay connected. The hotel offers a business-friendly environment with reliable internet, ideal for professionals.
Business Hotel
This hotel is near the Centro Convex Business Center. It provides a comfortable and convenient base for business activities.
Accessible Hotel
The hotel offers rooms and facilities for disabled guests, with general wheelchair access throughout the property. Specific accessible room types like '1 King Deluxe Hearing Accessible room' are available. Accessible restrooms for disabled guests and accessible parking spaces are also provided.
3-Star Hotel
This hotel offers a comfortable stay with modern amenities, including an on-site restaurant, a fitness center, and well-equipped rooms. Its location is convenient for both business and leisure travelers, providing a reliable and pleasant experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
Double Room with Two Double BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Junior SuiteThe air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a sofa and heating.
Corner Queen Room with Mountain ViewThis double room has a tea and coffee maker, heating, a flat-screen TV with cable channels and mountain views. The unit has 1 bed.
Deluxe Queen Room with City and Mountain ViewThe spacious triple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room - Hearing AccessibleThe quadruple room provides a tea and coffee maker and mountain views. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled in a prime location, the Hilton Garden Inn Monterrey Obispado receives high praise from guests for its convenient and central placement within the city. Although the initial arrival can be slightly confusing due to map directions, the hotel quickly makes up for it with its benefits. The spot is ideal for those on business trips and for tourists looking to explore, offering seamless access to both the north and south parts of Monterrey. A plethora of dining and shopping options are nearby, making it an excellent choice for both leisure and business visitors. Guests treasure the spectacular mountain and city views from their rooms, alongside a sense of safety and tranquility within the area. The hotel's proximity to major attractions, restaurants, and shopping centers is repeatedly highlighted, along with its impeccable cleanliness and comfort. Overall, the Hilton Garden Inn Monterrey Obispado stands out as a well-located and well-equipped option, balancing convenience, comfort, and scenic beauty.
Breakfast
The breakfast experience at Hilton Garden Inn Monterrey Obispado is generally positive, with many guests appreciating the delicious and varied breakfast buffet. The buffet is often described as complete and well-served, offering a satisfying start to the day. Guests frequently commend the friendly and attentive staff, who enhance the breakfast experience. The hotel's restaurant staff are noted for their excellent service, contributing to a pleasant dining atmosphere.
However, there are occasional concerns about billing discrepancies, with some guests mentioning surprise charges for what was expected to be an included meal. Additionally, the buffet could benefit from improvements in variety and tidiness during busy periods, as some guests found the service slow and the dining area crowded.
Despite these minor issues, many guests enjoy the breakfast offerings at the hotel, appreciating it as a great value, particularly when lodging packages include this meal. Overall, Hilton Garden Inn Monterrey Obispado provides a largely satisfying breakfast experience that complements its excellent facilities and central location.
Rooms
The Hilton Garden Inn Monterrey Obispado offers guests an inviting stay with its well-regarded rooms. Guests frequently comment on the spaciousness and cleanliness of the accommodations, which are modern and air-conditioned. Many appreciate the comfortable beds, pillows, and a variety of amenities like smart TVs and USB connectors that enhance the convenience of their stay. The hotel's location provides stunning views, particularly from corner rooms, which many find to be a highlight of their experience. While some guests note inconsistencies in room readiness and noise levels, these issues are often addressed satisfactorily by the helpful staff. Overall, the hotel delivers a satisfying stay with its attractive and functional rooms, complemented by excellent service and delightful views of Monterrey.
Beds
Hilton Garden Inn Monterrey Obispado provides an experience that showcases a focus on guest comfort, particularly evident in their beds and pillows. Many guests highlight the cozy and soft mattresses, describing their bed as super comfortable, with excellent bedding and pillows that ensure a restful night's sleep. The rooms are often praised for their cleanliness and modern decor, contributing to a pleasant atmosphere. However, some guests have noted issues with the beds, mentioning squeaky frames and noise with movement, suggesting that certain beds feel old or poorly made despite their comfort. Additionally, there are remarks about the size of the beds, with some expectations for larger options like queen-sized beds. Overall, while the bed experience is predominantly positive, there are occasional inconveniences that potentially diminish the level of comfort promised by the establishment.
Cleanliness
Visitors to the Hilton Garden Inn Monterrey Obispado regularly remark on the outstanding cleanliness and comfort offered by the hotel. The hotel's facilities are impressive for their modernity and immaculate condition, ensuring a pleasant stay for guests. Visitors consistently describe the rooms as spacious, with comfortable beds and pillows contributing to a restful experience. The attention to hygiene extends beyond the rooms, with well-maintained and pristine common areas, including the restaurant and bar. Guests appreciate the hotel's elegant ambiance, complemented by beautiful views that enhance their overall experience. While a few minor issues have been noted, such as a smell of humidity in some bathrooms and occasional oversights in changing sheets, the attentive staff generally maintains a high standard of cleanliness throughout the property. The hotel's location, coupled with its clean and functional amenities and friendly staff, make it a popular choice among travelers seeking convenience and comfort in Monterrey.
Staff
At Hilton Garden Inn Monterrey Obispado, guests consistently praise the attentiveness and friendliness of the staff, noting their willingness to help at all times. From the moment of arrival, the staff's warmth and professionalism are evident, contributing significantly to a positive experience. The front desk personnel are frequently highlighted for their helpfulness and efficiency, ensuring smooth check-ins and addressing guest needs promptly. The restaurant team receives special mention for their attentive service, while the cleaning staff is commended for their dedication and kindness. Overall, the hotel's team is recognized for maintaining high standards of service, friendliness, and professionalism, creating a welcoming and enjoyable atmosphere. Clean, spacious rooms with lovely views further enhance the stay, complemented by excellent service across all touchpoints.
3 Star
Upon approaching the Hilton Garden Inn Monterrey Obispado, the initial impression from the street and lobby might not fully capture the quality experience awaiting inside. Despite its somewhat outdated appearance, guests are consistently impressed by the spacious rooms featuring high ceilings, contributing to an overall sense of comfort. While the absence of a pool and lack of child-friendly and pet accommodations may slightly limit its appeal for certain travelers, the hotel more than compensates with its excellent facilities and prime location.
The service stands out for its efficiency and friendliness, ensuring a seamless stay, and cleanliness is maintained to a high standard. Culinary offerings receive high praise, with guests noting the delicious food available. Many visitors express their willingness to return, cementing the hotel's reputation as perhaps one of the best options in Monterrey, especially for those seeking quality over bells and whistles.
Business
Hilton Garden Inn Monterrey Obispado stands out as a commendable choice for business travelers visiting Monterrey. Its strategic location makes it an ideal hub for those needing proximity to work areas, enhancing its appeal as a business-friendly hotel. Guests consistently note the reliability of its WiFi, ensuring uninterrupted connectivity, which is crucial for business engagements. The hotel also offers excellent facilities and services, further establishing it as a preferred venue for professional trips. The restaurant garners praise for its quality service and food, adding convenience for those maintaining busy schedules. Beyond catering to business needs, this venue provides a restful environment, accommodating both business and leisure stays.
No, Hilton Garden Inn Monterrey Obispado doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Monterrey Obispado.
No, Hilton Garden Inn Monterrey Obispado doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Monterrey Obispado.
Yes, Hilton Garden Inn Monterrey Obispado has a gym.