Monterrey25.67165500,
-100.38672500,
Blvd. Antonio L. Rodriquez No. 3062; Col. Santa Maria (Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsWyndham Garden Monterrey Valle Real garners largely favorable reviews with particular commendation for its strategic location and exemplary staff service. It is ideally situated for guests with visa appointments at the American Consulate and provides convenient access to San Pedro and the city center. The hotel's rooms earn high marks for cleanliness, comfort and modern decor, making it suitable for both leisure and business travelers. Guests appreciate the spacious, well-maintained rooms and reliable internet connectivity, although some mention minor maintenance issues and noise disturbances.
The hotel's breakfast receives mixed feedback but generally trends positive. Many enjoy the variety and quality of the buffet offerings with some noting the attentive service, though a few criticisms surface regarding the use of disposable cutlery and occasional issues with food temperature and seasoning.
Cleanliness throughout the hotel receives praise, although some guests report inconsistent housekeeping standards. The public areas are generally well-maintained, while a few guests have experienced lapses in room cleanliness.
The standout feature for many guests is the staff. Friendly and professional, the team, notably Alexis and Humberto, receives continuous praise for their positive and supportive demeanor, contributing significantly to the overall pleasant guest experience.
Additional amenities, such as the robust and reliable WiFi and a well-equipped, albeit small, fitness center, add to the hotel's appeal. Parking is generally seen as adequate and secure, although some guests caution about its size and layout.
The beds stand out for their comfort, often highlighted as a key factor in guests' restful experiences. Despite minor complaints about mattress firmness and occasional noise, the overall consensus is that the accommodations provide a highly comfortable sleep environment.
In conclusion, Wyndham Garden Monterrey Valle Real offers an excellent value for its three-star rating, particularly for business travelers and budget-conscious guests. Its combination of prime location, friendly staff, reliable internet and comfortable rooms makes it a recommended choice for many visitors. Show more
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Categories
Family Friendly Hotel
Wyndham Garden hotels typically offer a comfortable stay with amenities that can suit families. While not exclusively family-focused, they provide services that can enhance a family's travel experience.
Hotel with Parking
This hotel offers parking and is noted for its convenient location. It provides a comfortable stay with essential amenities.
3-Star Hotel
This hotel features comfortable rooms and essential amenities, including an on-site restaurant and fitness center. It offers a reliable stay for business and leisure travelers, providing good value for its location.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double Room with Two Double BedsThe twin room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin room features a wardrobe and a safe deposit box. The unit has 2 beds.
King RoomThe double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Junior King One-Bedroom Suite - Non-SmokingThis suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and free toiletries. This suite is air-conditioned and features a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
Master King One-Bedroom Suite - Non-SmokingThis suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and free toiletries. This suite is air-conditioned and features a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
King Room - Mobility Access/Non-SmokingThis suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and free toiletries. This suite is air-conditioned and features a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Wyndham Garden Monterrey Valle Real boasts an excellent location, particularly advantageous for guests with visa appointments at the American Consulate. Many reviews highlight its proximity to the consulate and CAS, making it an ideal choice for visa procedures. The hotel is also well-situated in San Pedro, just minutes away from the city center, allowing easy access to a variety of local attractions and amenities. Additionally, reviewers frequently praised the hotel's cleanliness and the warm, friendly service provided by the staff, including the convenient transportation service that shuttles guests to nearby destinations like the consulate and city center. The comfortable and functional rooms further add to the positive experience with many noting the excellent value for money. Although there were occasional mentions of minor inconveniences such as the location’s distance from the airport and a lack of nearby retail options, the overall consensus remains highly favorable, emphasizing the superb location, cleanliness and attentive service.
Breakfast
At the Wyndham Garden Monterrey Valle Real, the breakfast experience has mixed reviews, though generally leans towards the positive. Many guests have praised the breakfast as very good with descriptors like delicious, varied, abundant and of good quality frequently mentioned. The breakfast buffet, often highlighted, features a wide selection of dishes, including chilaquiles, eggs, beans, meat, potatoes, milk, juices, cereals, bread and fruit. This variety ensures that guests leave satisfied.
Nevertheless, there are some mentions of areas for improvement. Several guests noted the use of disposable plates and cutlery, which detracted from the overall experience. Some reviews mentioned that the breakfast could be more comprehensive and the menu repetitive. There were comments about food being cold or requiring better seasoning with some even describing the breakfast as bland or basic.
Guests appreciated the attentive staff and the overall quality of the breakfast despite the occasional drawbacks. While there were criticisms regarding limited options and occasional issues with food temperatures, the breakfast at Wyndham Garden Monterrey Valle Real generally receives favorable feedback.
Rooms
The rooms at Wyndham Garden Monterrey Valle Real receive praise for their spaciousness, cleanliness and comfort, making them an ideal choice for travelers seeking peace and relaxation. Guests frequently highlight the modern decor and impressive power connections, which add to the overall quality and functionality of the accommodations. The rooms are described as well-suited for business purposes, thanks to reliable internet connectivity.
However, some areas of concern include thin walls that can result in noise disturbances and certain rooms lacking ventilation as windows cannot be opened. A few reviews mention maintenance issues like water leaks and outdated bathroom fixtures. Additionally, amenities such as hairdryers, microwaves and fridges are sometimes missing from the rooms.
Despite these drawbacks, the rooms are consistently praised for their comfort, expansive size and cleanliness. The air conditioning system, although sometimes positioned awkwardly, contributes to the overall comfort. While room service could be improved, the friendly staff contribute positively to the guest experience. Overall, the rooms at this hotel provide a comfortable and pleasant stay with minor areas needing attention for an enhanced guest experience.
Beds
Wyndham Garden Monterrey Valle Real boasts a reputation for providing an excellent sleep experience with numerous guests highlighting the comfort of the beds as a standout feature. The beds are frequently described as very comfortable with many reviewers appreciating their large size. Both the beds and pillows received praise with specific mentions of their comfort and the modern, elegant feel of the pillows. The beds create a restful, relaxing environment, often noted as some of the best guests have ever slept in. A few detractors pointed out issues like overly soft mattresses, uncomfortable pillows and the occasional noisy room. Despite these minor issues, the overwhelming consensus is that the beds are super comfortable, contributing significantly to a good night's sleep.
Cleanliness
Wyndham Garden Monterrey Valle Real has received mixed reviews when it comes to cleanliness. Many guests have complimented the hotel on its clean and comfortable rooms, noting that everything looks almost new and well-maintained. Several comments have highlighted the cleanliness of the towels and the overall facilities, emphasizing clean and tidy spaces.
However, there have been notable issues raised regarding inconsistent cleaning standards. Some guests pointed out specific problems such as dirty towels, rooms with musty smells and bathrooms with persistent grime or limescale. There were instances of rooms not being properly cleaned with some guests finding hair or stains in their rooms, which detracted from their otherwise positive experience.
While some areas of the hotel are praised for their superb cleaning, others fall short, indicating that housekeeping might not be up to par across the board. The reception desk and public areas received positive feedback for cleanliness, but more attention is needed in individual rooms to ensure a consistently high standard.
Overall, cleanliness at Wyndham Garden Monterrey Valle Real has been a hit or miss with many guests enjoying clean and comfortable accommodations, while others experienced lapses in housekeeping that impacted their stay.
Staff
Wyndham Garden Monterrey Valle Real consistently receives high praise for its exceptional staff. Reviews highlight the professional and friendly demeanor of staff members, notably Alexis and Humberto at the reception desk. Visitors frequently mention the team's dedication and kind attention, emphasizing that the staff is very attentive, collaborative and supportive.
Guests commend the incredible service, describing the staff as very helpful, warm and always providing excellent treatment. However, there are a few mentions of shortcomings, such as an unfortunate shortage of staff and occasional lapses in thorough cleaning.
Overall, the positive remarks dominate, reflecting a general sentiment of satisfaction with the staff's attention, professionalism and friendliness. The hotel's effort in ensuring a clean and comfortable stay is also appreciated, contributing to an overall pleasant experience for guests.
Wi-Fi
The WiFi at Wyndham Garden Monterrey Valle Real receives predominantly positive feedback from guests. Reviewers commonly highlight the internet connection as stable, strong and excellent, making it suitable for business purposes. Many guests note the good and even flawless WiFi with several commending its speed. While there were occasional mentions of internet failures and slow performance, the general sentiment is that the WiFi service is reliable and effective for both leisure and business needs.
Gym
The fitness center at Wyndham Garden Monterrey Valle Real is generally well-received by guests. Described as well-equipped and excellent, it offers a pleasant exercise experience with a good view, particularly from the sixth floor. Although some guests noted minor maintenance issues with a machine, the overall consensus is that the gym is fine and suitable for most workout needs. However, some guests pointed out that it is quite small and not easily accessible.
Parking
The parking situation at Wyndham Garden Monterrey Valle Real receives generally positive remarks from guests. Many highlight that it is easy to park, the parking space provided is adequate and secure and it is always available, which alleviates common travel concerns. The facilities also receive nods for good parking space and security measures in the parking area. However, there are some notes of caution regarding limited availability, a small parking lot and occasional difficulties with the parking card. Additionally, a small number of guests found the parking lot to be dark or challenging to navigate due to limited space. Despite these minor issues, the overall sentiment leans towards satisfaction with the parking amenities offered by the hotel.
3 Star
Wyndham Garden Monterrey Valle Real offers a comfortable stay with a fair price-quality ratio, aligning well with its three-star rating. Guests find it provides good value for money, making it a great choice for budget-conscious travelers. The hotel’s breakfast has been particularly noted as very good, adding to the overall positive impression. While some aspects of the service may experience slower speeds, especially during high occupancy, the overall experience meets average expectations and can be considered borderline acceptable for those who prioritize cost-effectiveness.
Business
Wyndham Garden Monterrey Valle Real stands out as a top choice for business travelers, offering an excellent price-quality ratio. The hotel provides good value for its facilities, making it perfect for a business trip. Guests consistently appreciate the comfortable and peaceful environment, suitable for both leisure and business visits.
The hotel features a large business room, ensuring convenience for meetings and professional gatherings. The internet service is particularly noted for its reliability, which is essential for business purposes. The property's longstanding reputation for excellence further underscores its suitability for work-related stays.
While some amenities may be limited, the essential services provided are more than sufficient for business travelers. The attentive reception and prime location also add to its appeal. Overall, Wyndham Garden Monterrey Valle Real offers great value and is highly recommended for anyone traveling on business.
No, Wyndham Garden Monterrey Valle Real doesn't have any pool.
No, a spa isn't available at Wyndham Garden Monterrey Valle Real.
No, Wyndham Garden Monterrey Valle Real doesn't allow dogs.
Yes, parking facilities are available at Wyndham Garden Monterrey Valle Real.
Yes, Wyndham Garden Monterrey Valle Real has a gym.