Wyndham Garden Monterrey Norte

Monterrey 25.74423300, -100.30200100 , Avenida Universidad 501 Norte San (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsWyndham Garden Monterrey Norte stands out for its strategic location, which guests frequently praise for its convenience and centrality. Situated on a bustling commercial avenue, the hotel provides easy access to Monterrey's metropolitan area, making it ideal for both leisure and business travelers. Nearby shopping centers, convenience stores and a range of dining options add to its appeal. The hotel's location, combined with its emphasis on cleanliness and comfort, significantly enhances guests' overall experience.

The hotel rooms receive high acclaim for their comfort and cleanliness. Guests appreciate the spaciousness and tidiness with particular mentions of the comfortable beds and pillows contributing to a restful stay. Effective air conditioning and the presence of a convenient coffee maker add to the comfort. A few points of improvement noted include the absence of microwaves and refrigerators in the rooms and occasional reports of a damp or smoky smell. However, the positive aspects of the room conditions overwhelmingly contribute to a satisfying stay.

Cleanliness at Wyndham Garden Monterrey Norte generally receives positive feedback. Many guests acknowledge the clean and well-maintained facilities and rooms, bolstered by attentive cleaning services. The presence of hygiene items like hand sanitizers and disinfecting wipes in common areas is appreciated. Despite some reports of cleanliness lapses, such as unpleasant room smells and occasional pests, the overall sentiment remains favorable, highlighting the hotel's commitment to maintaining a clean environment.

Guests are consistently impressed by the hotel staff's exceptional service. Reviews emphasize the staff's friendliness, attentiveness and dedication to ensuring a pleasant stay from check-in to check-out. The welcoming attitude of both the reception staff and restaurant personnel adds a personal touch to the guest experience, making visitors feel valued and cared for.

The beds in the hotel also receive high praise for their comfort with many guests highlighting the softness and support of the mattresses and pillows. Some minor critiques such as flat pillows or overly firm beds do surface, but the dominant feedback celebrates the cozy and restful sleep provided.

Breakfast reviews are more mixed with guests appreciating the friendly staff and basic yet plentiful continental offerings like juice, fruit, cereal, coffee and bread. Some guests find value in paying extra for a more complete breakfast. However, limitations in variety, occasional quality issues and restricted service hours do draw some criticisms, suggesting room for improvement in this area.

In summary, Wyndham Garden Monterrey Norte offers a favorable and comfortable stay with standout features including its strategic location, clean and spacious rooms, excellent staff service and remarkably comfortable beds. While breakfast options and certain room amenities might benefit from enhancements, the overall experience is positively memorable for the majority of guests.
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Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Two Double Beds - Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Queen Room with Disability Access - Non Smoking Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, heating as well as city views. The unit offers 1 bed.

Junior King Suite - Non smoking This room features a flat-screen TV, air conditioning and tea/coffee maker.

King Suite - Non-Smoking This room has air conditioning, satellite TV and tea/coffee maker.

King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Business King Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Wyndham Garden Monterrey Norte receives high praise for its location, frequently highlighted by guests as a significant strength. Described as fabulous and very central, the hotel is strategically situated, making it very convenient for various activities. Its position on a bustling commercial avenue connects seamlessly with Monterrey's entire metropolitan area, facilitating easy access and quick navigation. Guests appreciate the nearby shopping centers, convenience stores and diverse dining options. The location's practicality extends to business travelers with some reviewers noting its proximity to their workplaces and business ventures. Additionally, it is recognized for ease of access to key points of interest and suitability for meetings. The combination of location, cleanliness, comfort and excellent rest conditions contributes positively to guests' overall experiences.

Breakfast
Guests at Wyndham Garden Monterrey Norte have mixed opinions about the breakfast provided by the hotel. Many commend the breakfast, describing it as very good, delicious and highlighting the friendly staff. The continental breakfast is noted as being basic yet plentiful, featuring juice, fruit, cereal, coffee and bread. Some guests appreciate the option to pay a little extra for a more complete breakfast.

However, there are several criticisms concerning the variety and quality of the breakfast. Several reviews mention that the breakfast is too limited and sometimes lacking in variety. Some guests feel it is expensive for what is offered and others were displeased with specific aspects such as excessively sweetened juice and cold milk for coffee. Limited hours from 6 to 10 AM, along with instances of food running out, left some guests dissatisfied with the overall service.

For those who did not want to pay extra, the included breakfast often fell short, featuring just bread, coffee and fruit. Despite these drawbacks, the review consensus suggests that improvements are needed to match the expectations set by the positive aspects.

Rooms
The rooms at Wyndham Garden Monterrey Norte receive high praise for their comfort and cleanliness. Guests frequently highlight the comfort of the beds and pillows, making for a restful stay. The air conditioning is excellent, contributing to the overall room comfort. Many reviews mention the spaciousness of the rooms, which are super spacious and provide plenty of room to relax, even when traveling with children. Cleanliness is consistently noted with rooms being described as very clean, tidy and cozy.

However, there are a few drawbacks. Some guests point out the lack of a microwave and refrigerator in the rooms. There are occasional reports of rooms smelling damp or like cigarette smoke and some comments on the old appearance of the furniture. The condition of the bathrooms also varies with a few reviews mentioning them being a bit dirty or in poor condition. Despite these issues, the presence of a coffee maker with ready-to-brew coffee is a convenient touch appreciated by many.

The staff's attention and kindness are often commended, enhancing the overall experience despite the limited hours for continental breakfast and the restricted dining options. In summary, the rooms at Wyndham Garden Monterrey Norte offer a comfortable and spacious environment, ideal for both short stays and extended visits, though a few improvements could elevate the experience further.

Beds
The beds at Wyndham Garden Monterrey Norte receive high praise for their comfort, frequently highlighted as a standout feature in guest reviews. Many visitors enjoy the cozy feel of both the beds and pillows, contributing to a restful night's sleep. The majority of comments emphasize the softness and support of the mattresses and pillows, describing them as very comfortable or excellent. However, there are occasional remarks about the pillows being too flat or beds being too firm for some guests' tastes. Despite this, the dominant sentiment remains positive with the comfort of the beds being a consistent highlight of the hotel stay experience.

Cleanliness
Wyndham Garden Monterrey Norte garners mixed reviews regarding its cleanliness. On one hand, many guests appreciate the very clean and comfortable facilities, including tidy rooms and well-maintained common areas. Visitors found the hotel to be super clean, comfortable and well-located with excellent cleaning service and attentive staff. The presence of hand sanitizers, disinfecting wipes and Lysol spray in common areas also received positive mentions, reflecting the hotel's efforts to maintain hygiene standards.

However, not all feedback is glowing. Some guests reported significant cleanliness issues, such as rooms smelling like urine, food remnants and even a cockroach sighting, which detracted from their overall experience. There were also mentions of outdated furniture giving an old appearance to the rooms. Despite the lapses mentioned, the hotel is generally viewed as clean with good service, offering a reasonable price-to-service ratio.

Staff
The staff at Wyndham Garden Monterrey Norte consistently impresses guests with their exceptional service and warm hospitality. Reviews highlight the staff's friendliness and attentiveness, which begin from the moment guests check in. Numerous mentions of the excellent customer service suggest a team that is dedicated to meeting the needs of their guests. Guests appreciate the staff's kindness, noting that they are always ready to help and make sure visitors feel welcome.

Whether it's the reception staff or the young women at the restaurant, the consistent quality of attention and care stands out. The positive mentions of the clean facilities and tasty breakfast further emphasize the hotel’s commitment to a pleasant stay. In summary, the combination of friendly, attentive service and well-maintained amenities makes Wyndham Garden Monterrey Norte a favorable choice for travelers.


Yes, Wyndham Garden Monterrey Norte has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Wyndham Garden Monterrey Norte.

No, Wyndham Garden Monterrey Norte doesn't allow dogs.

No, parking facilities aren't available at Wyndham Garden Monterrey Norte.

Yes, Wyndham Garden Monterrey Norte has a gym.

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