Morelia19.72566000,
-101.18410600,
Morelos Norte 3257 Colonia La Soledad(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviews***Hotel & Suites Villa del Sol Review Summary:***
Hotel & Suites Villa del Sol is highly praised for its outstanding location, cleanliness and exceptional staff service, making it a popular choice among travelers visiting Morelia. The hotel is strategically situated near main roads, the city center and historic areas, providing easy access to local attractions and convenient routes for those traveling to and from the airport and bus station. This ideal location, combined with competitive pricing, ensures a high-value experience.
Guests frequently commend the hotel's breakfast offerings, noting the hearty, delicious and complete start to the day that adds significant value to their stay. Though suggestions for more variety are noted, the breakfast is generally well-received for its flavor and quality.
The hotel's on-site restaurant also garners positive feedback for its tasty and reasonably priced dinners, although the early closing time on Sundays is a minor inconvenience. In instances where the restaurant is closed, staff members go above and beyond to assist guests with ordering meals through delivery services.
The rooms at Hotel & Suites Villa del Sol are consistently described as clean, spacious and well-maintained. The simple yet tasteful decor and the presence of amenities like refrigerators and microwaves contribute to a comfortable stay. While some guests mention discomfort with hard mattresses and noise from the pool area, the overall conditions and thoughtful room layout receive positive remarks.
Impeccable cleanliness is a standout feature of the hotel with guests often highlighting the pristine condition of both rooms and common areas. This meticulous hygiene extends to the pool and parking spaces, further enhancing the guest experience.
The staff's friendliness, attentiveness and hospitality are frequently lauded, significantly contributing to the hotel's welcoming atmosphere. Exceptional customer service is evident across the hotel's operations, from the reception desk to the restaurant.
However, the hotel has areas for improvement. The Wi-Fi service is a notable drawback with frequent complaints about weak signals and unreliable connections. Additionally, while the pool is generally appreciated for its cleanliness and spaciousness, issues with cold temperatures and occasional maintenance can detract from the experience.
Parking is another mixed aspect with guests appreciating the secured and spacious facility but noting challenges such as limited spaces and difficulties for larger vehicles.
For families, the hotel offers an excellent, conducive environment with amenities and services that cater to all ages, along with a welcoming attitude towards pets.
In summary, Hotel & Suites Villa del Sol is a commendable option for travelers seeking a strategically located, clean and friendly accommodation in Morelia, though some improvements in Wi-Fi connectivity and bedding comfort would further enhance the overall experience.
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Categories
Hotel near Golf Courses
This hotel is recognized as a golf hotel in Michoacán, indicating its suitability for guests interested in golf in the region.
Family Friendly Hotel
The hotel provides spacious suites suitable for families, ensuring a comfortable and convenient stay. The availability of suites allows families to stay together while enjoying separate living spaces.
Dog Friendly Hotel
This hotel allows dogs of any size in designated rooms for no additional fee. Cats are also welcome. It offers an outdoor pool, colorful gardens and functional rooms.
Hotel with Swimming Pool
This hotel is recommended and offers a pool, making it a convenient option for travelers.
Outdoor Pool
4-Star Hotel
A very good rated 4-star hotel featuring an outdoor pool, colorful gardens, and functional rooms with free Wi-Fi and air conditioning. Guests praise the cleanliness and comfortable beds.
Hotel with Outdoor Pool
This hotel offers two outdoor pool areas, a rooftop terrace, and a poolside bar. The outdoor pools are equipped with sun loungers and pool umbrellas for guest comfort.
Business Hotel
Hotel with Parking
Room Types
Double RoomThis functional room has 2 double beds or 1 queen bed. It features contemporary décor and a private bathroom with a shower. All rooms include free Wi-Fi, cable TV, a phone and a safe.
Deluxe RoomThis functional room has 1 queen bed. It features contemporary décor and a private bathroom with a shower. All rooms include free Wi-Fi, cable TV, a phone and a safe.
VillaThis villa comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned villa includes a dining area, a flat-screen TV with cable channels a seating area and a patio. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Hotel & Suites Villa del Sol presents an enviable location that is consistently praised by guests. Situated near the main roads, the hotel offers quick and accessible routes to various parts of Morelia. Travelers appreciate its proximity to the city center and historic areas, making it a convenient choice for those looking to explore the cultural and historical richness of the region.
While the hotel is centrally located, making it easy to reach and well-suited for travelers, it also stands out for its cleanliness and efficient service. Guests highlight the super clean rooms and the friendly, quick service at the reception.
In addition to its favorable location, the hotel is conveniently positioned for those traveling to and from the airport and bus station, adding to its appeal for travelers with tight itineraries. The presence of a direct bus route to the city center further enhances its accessibility.
However, the hotel is also noted for being at the city's entrance, which brings some drawbacks. Some guests mention noise from highway traffic and occasional construction detours, which might affect the travel experience. Despite these minor disruptions, the location remains beneficial for many, especially given the competitive pricing.
Overall, Hotel & Suites Villa del Sol offers a strategic and practical location for those visiting Morelia, combining excellent accessibility with clean and comfortable facilities, all at a good value.
Breakfast
Guests at Hotel & Suites Villa del Sol frequently highlight the quality and taste of the breakfast offered. Described as delicious, hearty and very tasty, the breakfast receives commendable approval from numerous reviewers. It's noted to be a complete and pleasant start to the day with several mentions of the breakfast being quite good and included in the room price, adding value to their stay.
While the buffet breakfast is often praised for its rich flavors and variety, some reviews point out that it can be basic, lacking fruit and other selections at times. Despite this, the attentive staff and the good portion sizes receive appreciative comments and many found the breakfast to be excellent relative to the cost of the room.
Overall, guests found the provided breakfast to be a significant positive aspect of their stay, complementing the clean rooms and pleasant facilities. Although there are minor notes for improvement regarding variety and timing, most visitors enjoyed a satisfying breakfast experience at the hotel.
Dinner
Hotel & Suites Villa del Sol's restaurant consistently receives praise for its food. Guests frequently describe the meals as good, delicious and tasty, highlighting the excellent quality and flavor. The restaurant itself is noted for being of superior caliber and well-priced, contributing to the relaxation and satisfaction of the visitors. However, it's important to note that the restaurant closes early on Sundays, by 3 PM. Despite this, the service extends beyond the dining experience with staff assisting guests in ordering dinner through Uber when needed, further ensuring a pleasant stay.
Rooms
Hotel & Suites Villa del Sol presents a mixed bag when it comes to guest experiences, but there are several consistent positives concerning the rooms. Most notably, reviews frequently mention the cleanliness and spaciousness of the rooms. These clean and roomy accommodations often come equipped with conveniences such as refrigerators and microwaves, making stays comfortable for groups of 3 to 4 people.
Guests have described the rooms as very comfortable, despite some mentions of uncomfortable, hard mattresses. The simple but tasteful decor and overall room condition receive positive marks, suggesting that the hotel prioritizes maintenance and tidiness. Additionally, the architecture and layout of the hotel and rooms are appreciated for their thoughtful design.
However, several guests have noted some issues that could affect one’s stay. There were occasional complaints about noise levels from the pool area, hard beds and minor maintenance problems like broken bathroom doors. Some guests encountered discrepancies between the room they booked and the one they received, along with reports of areas needing improvement in pest control.
Overall, while there are areas for improvement, the spacious, clean rooms and attentive staff make Hotel & Suites Villa del Sol a generally favorable option for travelers seeking a comfortable stay.
Beds
'Hotel & Suites Villa del Sol' has received a mix of feedback regarding its beds with a predominant theme of discomfort being reported by guests. Numerous reviews highlight that the mattresses are hard, often described as very hard or even rock-like, which contributed to a significant level of discomfort. Guests have also pointed out that the pillows tend to be too hard, compounding the issue of not being able to rest well. Overall, the beds in the villas and rooms are frequently mentioned as uncomfortable, making it difficult for some guests to achieve a restful sleep. This recurring feedback indicates a clear area for improvement in enhancing guest comfort regarding bedding at the hotel.
Cleanliness
'Hotel & Suites Villa del Sol' is consistently praised for its impeccable cleanliness. Reviewers frequently highlight the spotless condition of both the rooms and communal areas, including the pool and hallways. Guests appreciate the excellent hygiene maintained throughout the hotel's facilities, noting that everything from the parking spaces to the suites matches the pristine conditions depicted in the photos. Additionally, the staff's friendly and helpful demeanor is often mentioned, further enhancing the positive experience. Overall, guests find the combination of cleanliness and attentive service at this hotel commendable, making it a highly recommended choice for a comfortable stay.
Staff
Hotel & Suites Villa del Sol stands out primarily for its exceptional staff. Guests consistently highlight the friendliness, attentiveness and hospitality provided by the hotel employees, from the waiters in the restaurant to the receptionists. Exceptional service and a welcoming atmosphere are recurring themes in guest reviews with many praising specific members of the team for their efficient and courteous manner. The hotel's staff is always attentive to the needs of guests, ensuring a comfortable and pleasant stay. Whether it's the remarkable service at the restaurant or the unparalleled attention from the reception desk, the commitment to excellent customer service is evident throughout the hotel's operations. Consistent positive remarks about the staff underscore its significant role in enhancing the overall guest experience at Hotel & Suites Villa del Sol.
Wi-Fi
Hotel & Suites Villa del Sol offers a range of amenities including a pool, air conditioning and heating, but the Wi-Fi service appears to be a notable drawback. While some guests appreciated the availability of multiple networks, the overall experience with the internet was less than satisfactory. Common issues reported include weak signals, frequent downtime and inefficiency in both Wi-Fi and cable TV services. The internet quality poses a particular challenge for those needing a reliable connection for work, as many guests mentioned poor performance across various parts of the hotel, including the villas. These concerns highlight an area in need of improvement for the establishment.
Pool
The pool at 'Hotel & Suites Villa del Sol' receives mixed yet generally positive feedback from guests. Many appreciate its cleanliness, noting that it is consistently well-maintained. Descriptions such as "nice," "spacious," and "great" suggest an aesthetically pleasing and inviting pool area. However, a recurring issue mentioned by several guests is the temperature of the water, which is often described as very cold or even freezing, making it uncomfortable for swimming. Some have encountered issues with the pool being out of service due to maintenance and there were also mentions of it sometimes having bugs. The pool area could benefit from additional amenities like more tables and umbrellas. Despite these minor drawbacks, the pool remains a highlighted feature for many visitors, particularly due to its cleanliness and the overall pleasant environment of the hotel.
Parking
The parking situation at Hotel & Suites Villa del Sol elicits mixed feedback from guests. On the positive side, many appreciate the hotel's provision of parking, highlighting that it is often spacious, well-guarded and clean. Guests have noted that the parking area is secured at night, contributing to a sense of safety for their vehicles. Private and ample parking spaces are mentioned, indicating convenience for those with cars.
However, some guests have drawn attention to several areas needing improvement. The parking lot can be insufficient in size with limited spaces, which frequently leads to it becoming full. Larger vehicles might find it challenging to fit, although small cars manage better. Issues such as semi-blocked entrances and not respecting allocated parking spaces have also been mentioned.
Despite these drawbacks, the existence of a private parking facility is a positive aspect that enhances the hotel's appeal, even though potential guests should be aware of the possibility of crowded conditions and occasional management lapses regarding parking access.
Family
Hotel & Suites Villa del Sol is highly regarded by guests as an excellent destination for families. The hotel's offerings include meals for all registered guests, ensuring convenience and enjoyment for family gatherings. With a strong focus on comfort, cleanliness and spacious accommodations, it provides an ideal setting for a relaxing family vacation. Guests frequently mention the attentive and welcoming staff, further enhancing the overall experience.
The hotel is noted for its family-friendly atmosphere, making it a suitable choice for large families and those traveling with pets. The cost-benefit ratio is favorable for families, offering good value for the services provided. The on-site restaurant serves excellent food, contributing to a pleasant and restful stay for all guests. For those seeking a tranquil and enjoyable family holiday, Hotel & Suites Villa del Sol comes highly recommended.
Yes, Hotel & Suites Villa del Sol has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel & Suites Villa del Sol.
Yes, Hotel & Suites Villa del Sol welcomes dogs.
Yes, parking facilities are available at Hotel & Suites Villa del Sol.
No, Hotel & Suites Villa del Sol doesn't have a gym.