Ibis Mossoro

Mossoro -5.19621400, -37.34185300 , Rua Manoel Hemetério, 10 (Show on Map)
8.0
Very Good


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Summary of reviewsIbis Mossoró receives commendation for its excellent location, situated conveniently near the city center, local landmarks, commercial areas and restaurants, enhancing guests' travel experience with easy accessibility to key destinations. Guests frequently mention the hotel's clean and organized rooms contributing to a comfortable and tranquil stay. The staff's friendliness, attentiveness and efficiency improve the overall experience, making guests feel welcome and well-served.

The breakfast experience is generally positive, noted for its variety, quality and taste, further complemented by the excellent service and cleanliness. However, some guests find the breakfast price high and suggest more diverse and fresher options to improve the overall offering. On the downside, dinner services at the hotel present areas for improvement with criticisms about pre-prepared food, limited options and slow service, indicating a need for enhancements to meet better guest expectations.

Rooms at Ibis Mossoró are often described as clean, cozy and well-equipped although some guests have highlighted issues such as small sizes, maintenance problems and signs of wear and tear. Despite these concerns, the accommodations remain practical and comfortable, suitable for short stays and budget-conscious travelers.

Cleanliness maintains a high standard with many positive remarks on clean sheets, towels and well-maintained facilities, though a few guests have pointed out issues such as old towels, occasional dust and maintenance-related problems. The bed quality delivers a generally comfortable sleeping experience, even though some guests noted issues with softness, old mattresses and thin pillows.

Despite negative feedback, the parking facility is praised for its availability and ease of access, although covered parking and security enhancements are suggested. Wi-Fi service, particularly in rooms, falls short of expectations with numerous reports of instability and weak connections, indicating an area in need of significant improvement.

Overall, Ibis Mossoró upholds the standard expectations of a three-star hotel providing reliable service, clean accommodations and a convenient location for both business and leisure travelers. Addressing minor maintenance and service inconsistencies could further enhance guest satisfaction.
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Dog Friendly Hotel
This hotel is pet-friendly for a fee. It offers comfortable and cozy rooms, free WIFI, air-conditioning, a restaurant, and a 24-hour bar. It is also located close to the city center.

Hotel with Parking
Ibis Mossoro offers free parking for guests. Parking is included with the stay.

3-Star Hotel
Ibis Mossoro offers comfortable, air-conditioned rooms with free WiFi. It features a 24-hour front desk, a restaurant serving breakfast, lunch, and dinner, and a 24-hour bar. It is conveniently located near the city center and popular attractions.

Cheap Hotel

Hotel with Gym

Hotel for Adults Only

Room Types
Standard Double Room This room comes with wood floor and offers air conditioning, cable TV, a minibar and a private bathroom.

Guest Reviews
8.0
Very Good
Location
The Ibis Mossoro enjoys high praise for its excellent location with guests frequently noting its proximity to the city center and key local landmarks. The convenience of nearby commercial areas, restaurants and event venues is a highlighted advantage, allowing many guests to walk to their destinations.

Visitors appreciate the hotel's clean and organized rooms, which contribute to a comfortable and tranquil stay. The staff's friendliness and helpfulness often leave a positive impression, enhancing the overall guest experience.

The breakfast receives commendations for being tasty and complete, adding to the convenience and value of the stay. Guests also appreciate the accessible garage and the benefit of parking facilities.

Overall, the combination of a central location, good service, comfortable accommodations and excellent breakfast results in a strong cost-benefit ratio, making the Ibis Mossoro a favored choice for both business and leisure travelers.

Breakfast
The breakfast experience at Ibis Mossoro seems to generate mixed reviews from guests. On the positive side, many guests commend the breakfast for its good variety, quality and taste, describing it as very good, delicious, splendid and excellent. The variety of food options available during breakfast, including unique offerings like kiwi, is appreciated by several guests. The cleanliness and organization during breakfast have also been noted positively. Additionally, the service and attentiveness of the staff are often highlighted as a strong point.

However, there are recurring concerns about the cost of breakfast with numerous guests mentioning that it is expensive and not included in the room rate. Some reviews also point out a lack of variety, stale bread and the recurrence of the same items over the years, suggesting that the breakfast offerings could be improved with more diverse and fresher options. Specific complaints about sour fruits, dry cakes and dirty dishes have been made, which detracts from the overall dining experience for some guests.

While many find the breakfast to be satisfactory and enjoyable, the general consensus suggests that incorporating a wider variety of options and addressing concerns about pricing could enhance the breakfast experience at Ibis Mossoro.

Dinner
The dinner experience at Ibis Mossoro has been met with mixed reviews from guests. While some aspects of the food have been praised for being very well-prepared, there are notable criticisms that overshadow these positive remarks. One significant issue is that the food served is mostly pre-made and frozen, which disappoints many diners who expect freshly prepared meals. Additionally, the lack of variety in dinner options leaves much to be desired, particularly since guests have reported long wait times exceeding an hour for their orders.

Another point of concern is the pricing of the dishes, which are seen as more expensive compared to other similar category hotels and inns. This higher cost isn’t justified by the quality of the meals with specific criticisms targeting greasy and low-quality dishes such as the cassava and sun-dried meat. Additionally, the sandwich options lack clear labeling, adding to the dissatisfaction.

Service-related issues also seem prevalent with duplicate charges for dinner and recommendations for distant and expensive restaurants contributing to an overall sense of inconvenience. The efficiency of the restaurant staff is questionable, as seen in the early morning when options were below expectations and only one ill-informed employee was on duty.

Overall, while the potential for a decent meal exists, the combination of pre-prepared food, limited options and subpar service leaves room for significant improvements at the Ibis Mossoro's dining facilities.

Rooms
The guest reviews of Ibis Mossoró reveal a mix of opinions that highlight both strengths and areas for improvement in the hotel’s room accommodations. Positively, many visitors found the rooms to be clean, cozy and comfortable. Phrases such as “accommodations were clean, comfortable and well-equipped” and “comfortable and clean suite” were mentioned multiple times. Guests appreciated the good-sized rooms with statements like “the room has a good size” and “spacious room” surfacing frequently, along with the functional amenities like air conditioning, comfortable beds and mini fridges. The newer structure and quality furniture in some rooms added to the overall comfort, making short stays at the hotel pleasant.

On the downside, several reviews pointed out that the rooms are small and sometimes in need of renovation with issues like cracks in the ceiling, old furniture and peeling paint. Descriptions of rooms as “tiny” or “small cubicle” appeared often, suggesting that space could be tight for some guests. Maintenance problems were also noted, including faulty air conditioning, broken shower boxes, musty smells and dragging doors. Cleanliness was another area of concern for some with mentions of dirty carpets, stained sheets and plumbing issues.

Despite these drawbacks, the overall impression is that Ibis Mossoró offers practical and comfortable accommodations that are adequate for short stays. Guests found the hotel to be a good choice for budget-conscious travelers who value basic comfort and cleanliness. However, addressing the maintenance and space issues could significantly enhance the guest experience.

Beds
Ibis Mossoro offers a varied experience when it comes to their beds with many guests highlighting the comfort and quality of their sleep. Frequent positive mentions of the beds being comfortable, cozy and of good size suggest that numerous visitors were pleased with their sleeping arrangements. Phrases like "comfortable bed," "very cozy," and "good bed" appear regularly, reflecting a generally favorable sentiment. Additionally, guests consistently noted the overall comfort of the rooms, further enhancing the stay experience.

However, it's not all praise. Several guests encountered issues with the mattress and pillows. Common complaints included mattresses being too soft, old, warped or needing replacement. Pillows were also noted as thin and lacking in quality. Despite these concerns, many still found the beds pleasant enough for a decent night's sleep.

Overall, while some room for improvement exists, particularly with bedding quality, many guests found the sleeping experience at Ibis Mossoro to be satisfactory and comfortable.

Cleanliness
'Ibis Mossoro' has garnered a range of feedback regarding its cleanliness. Many guests found the accommodations to be clean with several applauding the sanitary conditions of the rooms and common areas. The efficient cleaning staff and well-maintained facilities were frequently noted. Highlights included clean sheets, towels and rooms, which were regularly attended to and met by a high hygiene standard.

However, some reviews pointed out areas needing improvement. Issues such as old towels, worn-out sheets and occasional dust and hair were mentioned. Certain guests experienced maintenance problems like leaks, dripping air conditioners and general wear and tear. Furthermore, cleanliness in some rooms and the elevator was reported as subpar, revealing inconsistencies in housekeeping. A few mentioned unpleasant odors, such as cigarette smoke, dampness and mustiness in carpets and rooms.

In summary, while many guests were satisfied with the cleanliness at Ibis Mossoro, citing clean environments and efficient staff, a noticeable number highlighted areas requiring attention, such as maintenance updates and better housekeeping practices.

Staff
At Ibis Mossoró, the staff is frequently praised for their welcoming, attentive and friendly approach. Guests consistently highlight the efficient and helpful nature of the reception team, emphasizing the polite and courteous demeanor of employees across all sectors. Many mention specific instances where staff members went above and beyond to provide excellent customer service, making guests feel well-received and satisfied with their hospitality.

While the overall feedback on staff is positive, certain reviews noted issues with slow check-in processes and occasional lapses in helpfulness, particularly outside the breakfast service. However, these concerns appear to be exceptions rather than the norm.

The prevailing sentiment among guests suggests that the hotel staff at Ibis Mossoró significantly contributes to a pleasant stay through their kindness and dedication to service.

Wi-Fi
Guests of Ibis Mossoro have expressed significant dissatisfaction with the hotel's Wi-Fi service. In general, the Wi-Fi is noted to work reasonably well in common areas, such as the lobby, but its performance in the guest rooms is consistently described as poor to inadequate. Many guests struggled with unstable connections, often finding the Wi-Fi signal to be weak, dropping frequently or not working at all during their entire stay. While some managed a functional connection in shared spaces, the overall consensus is that the hotel's internet service falls short with numerous comments indicating a need for substantial improvement.

Parking
Ibis Mossoró offers guests the convenience of free, ample parking. Despite the lot being spacious and brand new, many reviews highlight the lack of covered parking as a downside, exposing vehicles to sun and rain. Nevertheless, the availability of private parking is viewed positively and guests appreciate the ease of access upon entering the hotel. Some have raised concerns about parking security and the ease of transitioning from the lot to the hotel interior. However, the overall feedback suggests that having a dedicated parking area significantly enhances the stay experience.

3 Star
Ibis Mossoro adheres to the typical standards expected of a three-star hotel, providing reliable and consistent service without any exceptional elements. It offers standard accommodations and business-like amenities, aligning with what frequent travelers would expect from a chain hotel in this category. The services rendered are in line with the usual Ibis quality, ensuring a dependable experience for guests. However, some may note that breakfast is not included in the daily rate as it often is in hotels of a similar standard. Overall, Ibis Mossoro delivers on the basic expectations for a three-star establishment, ensuring a familiar and satisfactory stay.


No, Ibis Mossoro doesn't have any pool.

No, a spa isn't available at Ibis Mossoro.

Yes, Ibis Mossoro welcomes dogs.

Yes, parking facilities are available at Ibis Mossoro.

Yes, Ibis Mossoro has a gym.

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