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Summary of reviewsArlberg Hotel Mt. Buller is highly recommended for its outstanding location in the heart of Mt. Buller, providing guests with an unparalleled ski-in, ski-out experience. The convenience of its proximity to the ski lifts and breathtaking alpine views are consistently highlighted as significant advantages, making it an ideal destination for skiing enthusiasts and those looking to relax in the mountain scenery.
Guests generally find the accommodations at the hotel to be comfortable and spacious, with efficient heating systems ensuring a cozy environment after a day on the slopes. While rooms may exhibit some dated elements, they are typically well-maintained and equipped with thoughtful amenities such as ski equipment trays and sufficient power outlets.
The staff at Arlberg Hotel Mt. Buller receive high praise for their friendly and helpful demeanor, significantly enhancing the overall guest experience. Their exceptional service contributes to the welcoming atmosphere of the hotel, aligning well with its appealing location and comfortable rooms.
Dining at the hotel showcases The Front Bar, known for its fantastic meals, and The Wood Room, often considered to offer the best dinner on the mountain. Although there is room for expansion in menu variety and healthier options, the quality and taste of the existing offerings are generally well-received.
While breakfast provides an adequate start to the day, there is a noticeable call for more variety and the inclusion of warm food options. Some guests express a desire for improvements in the quality of coffee and eggs, as well as an earlier start time for breakfast service.
Though the overall cleanliness of the hotel is satisfactory, certain areas such as the bathrooms and kitchen could benefit from more consistent attention. Despite mixed feedback in these areas, most guests find the rooms clean and comfortable.
In summary, Arlberg Hotel Mt. Buller offers a delightful stay, particularly for those prioritizing location and friendly service, with some areas for improvement in dining and cleanliness to enhance the guest experience further. Show more
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Categories
Luxury Hotel
Known for its sophisticated design and top-notch facilities, the Arlberg Hotel offers a unique blend of comfort and style. Guests can enjoy a range of amenities, including a spa, sauna, and fine dining options, making it suitable for travelers seeking to pamper themselves.
Hotel near Ski Resorts
The Arlberg Hotel offers ski-to-door access and a rooftop terrace. It provides a convenient location and modern amenities for ski enthusiasts, plus on-site ski and board hire.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Small Hotel
Room Types
Three-Bedroom ApartmentThis apartment has a balcony from the main bedroom overlooking Bourke Street Ski Run. It offers a fully equipped kitchen, dining area and an open-plan living room.
Economy Quadruple RoomThis budget room has internal view, private bathroom, linen and towels.
Apartment with Mountain ViewThis 2-bedroom, 2 bathroom apartment is located within the hotel complex with ski in and ski out access. There is an open plan living and dining area. The apartment features views over Bourke Street ski run to the deck area. Towels and linen are provided.
Family Room with BathroomThis Alpine Room has a private bathroom, TV, tea and coffee making. Linen and towels are provided.
Family Room with BathroomThe family room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This family room has a carpeted floor, heating, a flat-screen TV and mountain views. The unit has 3 beds.
Family Room with BathroomThe well-fitted kitchen has a stovetop, a refrigerator, an oven and a microwave. The family room features a seating area, a dining area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Family Room with BathroomThe well-fitted kitchen has a stovetop, a refrigerator, an oven and a microwave. The family room offers a seating area, a dining area, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 3 beds.
Apartment with BalconyThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and an oven. Boasting a balcony with mountain views, this apartment also features a seating area and a flat-screen TV. The unit has 3 beds.
Apartment with Mountain ViewThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and an oven. Boasting a balcony with mountain views, this apartment also offers a washing machine and a flat-screen TV. The unit has 3 beds.
Family Room with BathroomThe family room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Mt. Buller, Arlberg Hotel offers one of the most enviable locations for ski enthusiasts. The setting allows guests to enjoy an exceptional ski-in, ski-out experience, ensuring maximum convenience and accessibility to the slopes. Many visitors rave about its proximity to the ski lift station, making it an ideal spot for both avid skiers and snowboarders.
The views from the hotel are stunning, providing guests with breathtaking vistas that complement the alpine adventure. The location is frequently described as unbeatable, ideal even when snow coverage is less than optimal. It boasts easy access to transportation, with a shuttle bus stop conveniently situated right at the front of the hotel.
Additionally, the guests highlight the exceptional value for money provided by this prime location. Whether you're here for the skiing or simply to unwind and enjoy the crisp mountain air, Arlberg Hotel's location promises a delightful stay in one of Victoria’s most popular winter playgrounds.
Breakfast
At the Arlberg Hotel Mt. Buller, guests experience a breakfast that receives mixed reviews. Many find the continental breakfast adequate, with options that sufficiently cater to standard morning preferences. Some praise the breakfast as great, even comparing it favorably to other facilities. The hotel's breakfast location is considered convenient. On the other hand, there are suggestions for improvement in variety, with a desire for warm food beyond the existing offerings of bread and corn flakes. The coffee quality has room for enhancement, as some feel it does not meet expectations. Those who opt to pay extra for eggs occasionally find them lacking in quality. Additionally, there is interest in starting breakfast service earlier than the current 8 am timetable. While the breakfast at Arlberg accommodates basic needs, there's a clear call for expansion to better satisfy diverse appetites and preferences.
Dinner
Arlberg Hotel Mt. Buller offers a dinner experience that has garnered a variety of feedback, often highlighting some standout aspects. The standout venue, The Front Bar, is lauded for its fantastic meals, making it a notable choice for visitors seeking a fulfilling dining experience. Meanwhile, the Wood Room is praised as offering possibly the best dinner on the mountain, contributing to an array of dining options that generally range from good to delicious.
The restaurant consistently receives positive remarks about the quality and taste of its offerings, with several guests appreciating both the great food and the accompanying scenic views. However, some challenges are noted, including a limited dinner menu and occasional stock shortages. While diners express a desire for healthier choices and greater variety, the general consensus remains that the menu is still pretty good, with certain dishes like pizza possibly needing a tweak to meet expectations.
In summary, Arlberg Hotel Mt. Buller presents a mostly satisfying dinner experience with a few areas for improvement, maintaining a level of culinary appeal that leaves many guests pleased with their dining experience.
Rooms
At Arlberg Hotel Mt. Buller, guests are generally pleased with the accommodations, particularly noting the comfort and spaciousness of the rooms. While some rooms might seem a bit dated, they are consistently clean and well-maintained. Visitors appreciate the warmth and comfort, with many finding the heating to be efficient, making it a cozy retreat after a day on the slopes. The rooms are also equipped with convenient features such as a water tray for ski equipment and ample power outlets. Additionally, guests enjoy the generous size of many rooms and the stunning views, which are a highlight for many. However, some aspects like small bathrooms and occasional noise from snow-making equipment have been noted, suggesting areas for improvement. Overall, despite a few dated elements, the rooms provide a satisfactory and comfortable experience for guests at Arlberg Hotel Mt. Buller.
Cleanliness
Arlberg Hotel Mt. Buller presents a mixed experience when it comes to cleanliness, featuring aspects that potential guests might want to consider. The rooms generally maintain a level of cleanliness and comfort that caters well to visitors' expectations, with many finding them to be quite clean. However, the cleanliness of the bathrooms appears to be inconsistent, as some visitors noted leftover soap and an unpleasant smell from the floor trap. The kitchen area left much to be desired in terms of cleanliness, and the stained and dirty carpet in the living room detracts from the overall experience. While the hotel benefits from its convenient location next to the ski slopes, the cleanliness issues and less than ideal internet connectivity might temper its appeal for those valuing pristine environments.
Staff
Visitors to Arlberg Hotel Mt. Buller consistently highlight the commendable service provided by the hotel staff. Descriptions like "excellent," "friendly," and "helpful" frequently appear in guest reviews, pointing to a team that excels in hospitality. Guests appreciate the accommodating nature and politeness of the staff, who are often described as exceptionally helpful. The positive interactions contribute to an atmosphere that complements the hotel's comfortable rooms and appealing location. Despite one mention of a less courteous staff member, overall, the staff's warmth and diligence enhance the experience at the hotel. Their great service makes the Arlberg Hotel a welcoming destination on Mt. Buller.
No, Arlberg Hotel Mt. Buller doesn't have any pool.
No, a spa isn't available at Arlberg Hotel Mt. Buller.
No, Arlberg Hotel Mt. Buller doesn't allow dogs.
No, parking facilities aren't available at Arlberg Hotel Mt. Buller.