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Bes Hotel Bergamo Ovest

Mozzo , Via Fausto Radici 3 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBes Hotel Bergamo Ovest is strategically located for travelers, especially those with airport connections or seeking easy access to major highways. The hotel is roughly a 10-15 minute drive from Bergamo Airport and conveniently positioned near main roads leading to Milan, Lake Como and Leolandia park. While its setting is somewhat removed from Bergamo's city center, the tranquil, suburban atmosphere combined with nearby sports facilities and a large shopping center makes it an optimal choice for short stays or regional exploration. Guests with vehicles will find the secure parking, both free and paid, plentiful and convenient.

One of the highlights at Bes Hotel Bergamo Ovest is its breakfast, which garners high praise for variety, quality and abundance. Guests frequently describe the breakfast as "spectacular" and "fantastic," appreciating the selection of sweet and savory items, freshly made crepes, homemade cakes and gluten-free options. The spacious and comfortable breakfast room, coupled with efficient and friendly staff, enhances the dining experience, despite minor criticisms regarding prompt tray replenishment.

Though on-site dinner options may be limited with the restaurant often closed in the evening, nearby dining alternatives such as the adjacent sports complex’s pizzeria restaurant offer satisfying meals. The charm of the staff adds to the dining experience, as does the pleasant, relaxing atmosphere by the pool in the neighboring sports center.

The rooms at Bes Hotel Bergamo Ovest are consistently praised for their cleanliness, spaciousness and modern amenities. Guests appreciate the large, well-lit accommodations, comfortable king-size beds and practical in-room features like smart TVs, kettles and refrigerators. Despite occasional minor complaints about poorly lit hallways or ventilation issues, the overall sentiment is positive with daily cleaning routines and effective soundproofing contributing to a restful environment.

Cleanliness is a standout feature at the hotel with numerous guests commending the spotless and well-maintained rooms and common areas. The hotel's structure, breakfast area and lobby uniformly receive high marks for their immaculate conditions, reflecting a strong commitment to maintenance and hygiene.

The staff at Bes Hotel Bergamo Ovest is a notable asset with guests frequently highlighting their friendliness, professionalism and multilingual capabilities. Individual staff members, especially from the reception, are often commended for their exceptional service, ensuring a pleasant and hassle-free stay.

The hotel's free WiFi is generally reliable and fast, though a few guests have noted inconsistent coverage in some rooms, suggesting that the lobby might offer a more stable connection for high-demand activities.

The gym and pool facilities add to the hotel’s appeal with the gym being well-equipped and the pool, located in a neighboring sports center, providing a refreshing addition to the stay. Guests appreciate the free access to the indoor pool, despite needing to adhere to certain restrictions and the pool’s off-premises location.

Ample and secure parking options at Bes Hotel Bergamo Ovest are highly praised with both free and paid (covered) parking available, ensuring guests can comfortably park close to the entrance and access their vehicles easily.

Finally, the hotel is recognized for its family-friendly environment. Connecting rooms, spacious family accommodations, a playground and proximity to attractions like Leolandia make it an excellent choice for families. The variety of breakfast options and available games further enhance its appeal to those traveling with children.

In summary, Bes Hotel Bergamo Ovest stands out for its strategic location, exceptional breakfast, clean and spacious rooms, welcoming staff, reliable WiFi and convenient parking, making it a solid choice for short stays, family outings and regional exploration.
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Hotel with Parking

This hotel includes parking facilities for guests. It is located in a convenient area, providing easy access to Bergamo's attractions and business areas.

EV charging stations

Hotel with EV Charging Stations

Located to the west of Bergamo, this hotel provides EV charging, offering a convenient option for travelers exploring the region.

4-Star Hotel

This hotel has received very good reviews, suggesting a positive guest experience in terms of comfort and quality of service.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Room Types

Double Room - Disability Access The double room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.

Superior King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.

Two-Bedroom Apartment Boasting a private entrance, this air-conditioned apartment includes 2 bedrooms and 2 bathrooms with a shower and a bidet. The apartment offers soundproof walls, a minibar, a safe deposit box, a sofa and a flat-screen TV with streaming services. The unit has 2 beds.

Queen Room The double room includes a private bathroom equipped with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.

Large Twin Room The twin room includes a private bathroom fitted with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit has 2 beds.

Large Double Room The double room includes a private bathroom equipped with a shower, a bidet and a hairdryer. The spacious double room provides air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.

Budget Triple Room The triple room includes a private bathroom equipped with a bath or a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 3 beds.

Family Room The family room includes a private bathroom fitted with a bath or a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit has 2 beds.

Economy Double Room The unit has 1 bed.

About Bes Hotel Bergamo Ovest

License: 016143ALB00003, IT016143A1W7BP9ZSS

Guest Reviews

8.4

Very Good

Location

Bes Hotel Bergamo Ovest boasts a strategic location for travelers, particularly those with airport connections or looking for ease of access to major highways. The hotel is conveniently situated near Bergamo Airport, approximately 10-15 minutes away by car, making it ideal for layovers or early flights. Additionally, the property's proximity to the main roads and highways provides straightforward access to both Milan and Lake Como, as well as nearby attractions such as Leolandia park.

Despite its advantageous positioning for transit and business travelers, the hotel's locale is somewhat removed from Bergamo's city center with the journey taking about 15-30 minutes by bus or car. This remote setting translates into limited nearby services, yet the area remains tranquil, away from the hustle and bustle of downtown. For those relying on public transport, there are bus stops within a short walking distance, albeit the hotel is best suited for those with a vehicle.

The surroundings offer a quiet neighborhood atmosphere, close to sports facilities and a large shopping center, adding a layer of convenience for guests. While the location might be less suitable for tourists aiming to explore Bergamo's historic core extensively, its accessibility from the highway and availability of secure parking make it a practical choice for short stays or as a base for regional exploration.

Breakfast

At Bes Hotel Bergamo Ovest, the breakfast experience consistently impresses guests with its variety, quality and abundance. Travelers frequently praise the buffet for offering a wide selection of sweet and savory items, including freshly made crepes orange juice, delicious homemade cakes, gluten-free options and fresh fruit. The breakfast is described as very rich and extensive, catering to all preferences and diets.

Guests consistently highlight the quality of the products and the attention to detail in the presentation. Many reviews mention that the breakfast exceeded their expectations with terms like "spectacular," "fantastic," and "out of this world" repeatedly used to describe the meal. The breakfast room is spacious and provides a comfortable setting despite occasional mentions of noise.

Despite a few critiques about the lack of certain items like bacon or fruits, the overwhelming majority of reviews celebrate the breakfast as a top-notch feature of the hotel. The efficient and friendly staff also add to the positive dining experience.

Overall, the breakfast at Bes Hotel Bergamo Ovest is highly appreciated for its plentiful and varied offerings, making it a standout aspect of the guest experience.

Dinner

Bes Hotel Bergamo Ovest offers a mixed dining experience for its guests. While the on-site restaurant situation is less than ideal with mentions of it often being closed in the evening or not existing at all, there are some upsides. Guests frequently noted that the staff are very welcoming and professional, adding a positive touch to their stay. Nearby dining options slightly soften the blow of the hotel's limited food service. The sports complex next door houses a pizzeria restaurant that many found to be a satisfying alternative, despite occasional mentions of burnt pizza. Additionally, there are other good restaurants in the Cuerno area that visitors might find worth exploring, although it may require some driving.

Breakfast at the hotel has received some criticism, specifically for not replenishing empty trays promptly. However, the convenience of having a meal option next to the pool in the neighboring sports center received praise, offering a pleasant and relaxing dining atmosphere. Despite the downsides of limited on-site dining and a sometimes poorly ventilated dining area, the surrounding options and accommodating staff make meal times manageable for guests. The lack of a bus stop nearby and limited walking distance options may necessitate a bit of travel planning for those staying at Bes Hotel Bergamo Ovest.

Rooms

At Bes Hotel Bergamo Ovest, the rooms have received high praise from guests for their cleanliness, spaciousness and comfort. Many reviews highlight how the rooms are large, well-lit and come with modern furnishings. Guests appreciated the spacious, clean bathrooms and found the rooms to be exactly as advertised or even better in some cases.

The rooms boast comfortable beds, often described as King-size or very large, ensuring a restful night's sleep. Amenities appear well-thought-out with many mentioning the presence of smart TVs, kettles with tea and coffee and functional refrigerators. Families found the connecting rooms particularly convenient.

Daily cleaning and fresh towels are emphasized, enhancing the overall experience of a tidy and welcoming environment. The hotel rooms also offer effective soundproofing, contributing to a quiet and relaxing stay despite the proximity to a highway.

While most feedback is positive, there are a few minor drawbacks mentioned. Some guests felt the hallways were poorly lit and commented on older carpets emitting a musty smell. Others noted occasional issues with room ventilation or temperature control, citing rooms that were too hot or too cold. Despite these small concerns, the overarching sentiment points to a comfortable, clean and spacious accommodation experience at Bes Hotel Bergamo Ovest.

Beds

At 'Bes Hotel Bergamo Ovest', the bed experience is generally positive according to guest reviews. Many guests highlight the comfortable beds as a standout feature, often referring to them as very comfortable, extremely comfortable and even super comfortable. The beds are frequently described as large with mentions of king-size and queen-size beds providing ample space for a good night's sleep.

The hotel's rooms, noted for their spaciousness, frequently boast large and cozy beds that guests seem to appreciate. Some reviews particularly emphasize the comfort of the mattresses and pillows, contributing to an overall excellent sleep quality.

However, not all feedback is uniformly positive. A small number of guests mention that the mattresses were too hard or old, leading to some discomfort. In particular, the sofa beds and extra beds seemed to fall short of comfort compared to the main beds. Despite these few critiques, the general consensus from guests is that the beds at 'Bes Hotel Bergamo Ovest' are a major highlight, ensuring a restful stay.

Cleanliness

The Bes Hotel Bergamo Ovest is consistently praised for its outstanding cleanliness. Numerous guests highlight the pristine conditions of both the rooms and common areas, emphasizing the impeccable maintenance that ensures a spotless and welcoming environment. The rooms are not only clean and tidy but also spacious, modern and comfortable with daily thorough cleaning routines that many guests appreciate. Cleanliness is evidently a priority, reflected in the well-sanitized fixtures and well-maintained spaces throughout the hotel. The hotel structure itself, along with the breakfast area and lobby, is commended for being immaculately clean, which contributes significantly to a pleasant stay.

Staff

Bes Hotel Bergamo Ovest is well-regarded for its notably friendly and professional staff. The range of positive reviews consistently highlights the team's helpful nature and warm welcome. Guests frequently commend the polite and courteous demeanor exhibited by the employees, especially highlighting individuals like Manuela and Sonya for their exceptional kindness and efficiency. Multilingual abilities among the staff, including fluency in English and French, further add to the satisfaction of international visitors.

The helpfulness of the reception staff, in particular, receives high praise, consistently acknowledged for their willingness to accommodate guests' needs and promptly resolve issues. Instances of exceptional customer service are common with staff members going above and beyond to ensure a pleasant stay.

Despite these overwhelmingly positive reviews, there are occasional mentions of indifferent or unfriendly interactions, especially at the reception. Some guests reported slower service and occasional difficulty in communication with staff who only spoke Italian. However, these instances appear to be less frequent and are often overshadowed by the praise for staff members' overall friendliness and professionalism.

In summary, the staff at Bes Hotel Bergamo Ovest is recognized for their warmth, availability and efficient service, making guests' stays enjoyable and worry-free. The friendly atmosphere created by the team is a defining feature of this hotel with many guests noting their exceptional experiences with various personnel, particularly during breakfast and check-in.

Wi-Fi

The WiFi at Bes Hotel Bergamo Ovest generally receives positive feedback from guests, who appreciate its strong, reliable connection throughout the hotel. The internet service is described as fast, good and working well with some guests noting that it is suitable for streaming services included in the room rate. However, a few guests pointed out that the WiFi coverage is inconsistent, especially in rooms where it may only be suitable for tablets and smartphones. For a more stable connection, it has been suggested that guests might need to use the lobby area. Despite these occasional issues, the overall impression of the WiFi quality at the hotel is favorable.

Spa

Bes Hotel Bergamo Ovest offers a variety of amenities that cater to travelers' needs, including a well-maintained gym, convenient proximity to the airport and a clean and welcoming atmosphere. Guests have highlighted the hotel's friendly staff and comprehensive facilities encompassing a gym, a menu, lockers, showers and ample parking. In the evenings, guests can enjoy free access to the pool, adding a refreshing touch to their stay. However, it's important to note that the spa area was unavailable during certain periods due to maintenance or vacation times and some guests mentioned that it necessitated a separate booking and is located in a different building nearby. Despite this minor inconvenience, visitors generally find the overall experience at Bes Hotel Bergamo Ovest to be positive and pleasant.

Pool

Bes Hotel Bergamo Ovest receives mixed feedback regarding its pool facilities. The hotel offers guests complimentary access to an indoor swimming pool located in a neighboring sports center. This convenience is appreciated by many who find the pool a pleasant and relaxing addition to their stay. However, it's important to note that the pool is not situated within the hotel premises; instead, guests need to leave the hotel and head to the adjacent building where the pool is located.

The indoor pool, while likened to a public swimming pool, offers a decent experience, though it operates under certain restrictions, including required swim caps and specific lanes accessible only during particular hours. Guests should also be aware that the outdoor pool in the same complex is subject to extra charges and is equipped with amenities such as lounge chairs, which are not available to hotel guests without an additional fee.

Despite these arrangements, many guests found the setup manageable and still enjoyed the luxury of free access to a sizeable indoor pool. However, others felt a bit misled by the pool's location and limitations, especially since it differs from the impression given by the photos in the hotel's advertisement. Additionally, accessibility can be an issue with some recommending that it is easier to drive to the pool. In summary, while the pool facilities present a good opportunity for a refreshing swim, potential visitors should be mindful of the specifics and limitations associated with its use.

Parking

Bes Hotel Bergamo Ovest in Italy offers a variety of parking options that have been highly appreciated by its guests. The hotel provides ample free parking, including both uncovered and covered spaces. Many reviews mention the availability of large parking areas directly on-site, which eliminates the common hassle of finding a spot. The convenience of secure parking is particularly highlighted with several reviews noting how easy and comfortable it is to park at the hotel.

For those seeking extra security, the hotel offers indoor and garage parking for a small additional fee of €2, praised for its value for money. The proximity of the parking spaces to the hotel entrance is another significant advantage, making it extremely convenient for guests to access their vehicles anytime.

Overall, the parking situation at Bes Hotel Bergamo Ovest is described as excellent with options that cater to different preferences, whether looking for free, secure or covered parking. The ease and convenience of parking add to the overall positive experience of staying at this well-accessible hotel.

Family

Bes Hotel Bergamo Ovest is a favorable choice for families looking for a comfortable and convenient stay. The hotel is consistently praised for its family-friendly atmosphere, providing connecting rooms which are particularly appreciated by guests traveling with children, as each room comes with its own bathroom, adding an extra layer of convenience.

The proximity to popular attractions like Leolandia makes it an excellent base for family outings. The hotel offers a range of amenities suitable for families, including spacious family rooms, a nice playground and an inviting pool, ensuring entertainment for both kids and adults. The availability of games also adds to the hotel's family appeal.

The property is noted for its convenient location near the train station, making it easy for families to explore the area. The variety of dining options with a mix of sweet and savory, ensures that everyone finds something to their liking.

While the hotel does have a few minor drawbacks, such as occasional issues with sofa beds and the number of towels provided, the overall sentiment is positive. Guests highlight the friendly staff, good parking facilities and comfortable rooms. In short, Bes Hotel Bergamo Ovest offers a pleasant stay for families looking to enjoy Bergamo and its surroundings.

4 Star

Bes Hotel Bergamo Ovest has been lauded for its excellent breakfast, making mornings a delightful start to the day for many guests. The facility is considered a good cost for its rating and several reviews affirm that the hotel is definitely suitable for a four-star classification, even describing it as a real four-star experience. However, there is a notable division in opinion regarding the consistency of the hotel's four-star status.

Some reviews describe the hotel as more of a well-kept three-star establishment rather than a fully-fledged four-star. Issues such as old carpets, worn-out mattresses and cleanliness concerns are mentioned. Several guests have highlighted that the courtesy set and overall bathroom amenities do not meet the four-star standards. Additionally, the condition of the towels and the insufficient quality of some breakfast items, such as canned fruit, have been pointed out as areas needing improvement.

The service at the hotel receives mixed feedback; while some patrons feel it meets the expectations of a four-star service, others disagree. Overall, while Bes Hotel Bergamo Ovest offers aspects that align with its four-star rating, there are evident discrepancies in facilities and services that make some guests question its true star status.

Business

Bes Hotel Bergamo Ovest stands out as a highly convenient and practical option for business travelers. Its strategic location offers easy access to Orio al Serio Airport, making it an ideal stopover for those catching early flights or needing a base in the Bergamo area. The hotel's modern structure is tailored to meet the needs of professionals, providing spacious and clean rooms equipped with amenities like powerful showers and large TVs, ensuring a comfortable stay.

The hotel is praised for its good value for money with affordability without compromising on quality. Free parking and late check-in options add to its convenience, catering well to the unpredictable schedules of business trips.

Professional and efficient staff enhance the overall experience, ensuring smooth operations from reception to checkout. Reliable Wi-Fi and suitable business facilities further reinforce its reputation as a great business hotel, perfect for short stays or transit visits.

Overall, Bes Hotel Bergamo Ovest is a dependable choice for business travelers seeking comfort, efficiency and convenience.

Accessible

Bes Hotel Bergamo Ovest offers a range of features designed to accommodate guests with disabilities, making it a convenient choice for those in need of accessible amenities. The hotel provides handicap accessible rooms and spacious accommodations suitable for people with reduced mobility. The rooms are prepared for disabled guests, complete with large, powerful showers, though some reviews noted the practicality of the toilets could be improved.

Parking is a notable strength of the hotel with free, on-site, covered, large and guarded options available, ensuring easy and secure vehicle access. However, for those traveling on foot, the hotel may be challenging to reach, as there is no pedestrian access path and better signage is required for entry. Additionally, the building appears to be more vehicle-oriented.

While the hotel's accessibility by public transport and its proximity to Bergamo are appreciated, the pool may not be very inviting to all guests. Lighting in the corridors and an identifiable accessible entry ramp were mentioned as areas needing attention.

In summary, Bes Hotel Bergamo Ovest is a solid choice for travelers seeking accessible accommodations, particularly for those arriving by car. The hotel could enhance its appeal by addressing pedestrian access and improving internal navigation and bathroom practicality.

Outdoor Pool

Guests of Bes Hotel Bergamo Ovest have mixed feelings about the outdoor pool. While the pool is not directly part of the hotel, it is located next door at a sports center. Many appreciated the pool as a perfect option for relaxation, particularly mentioning the 25-meter length which adds to its appeal. However, several guests were disappointed by the additional costs, noting that the pool usage comes with a fee—typically 10€ per day per person on weekdays and higher costs on weekends. Additionally, the outdoor pool is only available on weekdays and sometimes requires an extra fee for amenities like the whirlpool. Despite these drawbacks, the pool was regarded by some as an enjoyable feature for those willing to pay the extra charges.

Romantic

Bes Hotel Bergamo Ovest offers a comfortable and very modern setting, ideal for those seeking a relaxing and peaceful stay. Guests appreciate the soundproofed rooms, ensuring a quiet environment that complements its serene ambiance. The hotel excels in cleanliness, maintaining an impeccable standard and provides a broad selection of breakfast options to suit every taste. Its tranquil surroundings make it a perfect hotel for various trips, promising a restful experience without any mentioned issues affecting the romantic aspects of the stay.

Dog Friendly

Bes Hotel Bergamo Ovest offers dog-friendly facilities and services, allowing guests to bring their canine companions for an additional fee of €15 per night. Despite the extra charges for pets, guests have experienced no significant issues regarding bringing their dogs along. While some visitors felt the dog supplement was a bit too high, the overall sentiment remained positive. The hotel accommodates pets without any notable restrictions, although some guests prefer not to have dogs present during breakfast. Other amenities at the hotel include a spa, swimming pool and sport center, offering a comfortable stay for both guests and their furry friends.

No, Bes Hotel Bergamo Ovest doesn't have any pool.

No, a spa isn't available at Bes Hotel Bergamo Ovest.

Yes, Bes Hotel Bergamo Ovest welcomes dogs.

Yes, parking facilities are available at Bes Hotel Bergamo Ovest.

No, Bes Hotel Bergamo Ovest doesn't have a gym.

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