Zespół Tatry - Hotel Tatry i Budynek Turystyczny

Murzasichle 49.30819400, 20.08905400 , Małe Ciche 91 (Show on Map)
8.3
Very Good


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Summary of reviewsZespół Tatry - Hotel Tatry i Budynek Turystyczny, nestled in the serene heights of the Tatra Mountains, is celebrated for its exceptional location. The hotel offers breathtaking views of both the Polish and Slovak Tatras, making it an ideal escape from urban noise. The hotel's proximity to ski slopes and mountain trails, along with panoramic vistas from balconies, make it a haven for nature lovers seeking tranquility. Guests find the service excellent and the breakfast rich and varied, enhancing the overall experience despite the hotel's older decor reminiscent of the Polish People's Republic era.

Breakfast is particularly well-received with guests praising the delicious, fresh and generous offerings that cater to diverse tastes. The panoramic mountain views from the dining area and a clean, inviting space contribute to the positive start of the day. However, pets are not allowed in the dining area.

Dinner receives mixed reviews with guests appreciating the tasty and generous portions but noting issues with the fixed, limited menu and early closing time. Despite these factors, the meals are recognized for their good value for money.

Room cleanliness, spaciousness and breathtaking views are frequently highlighted. Premium rooms boast modernized bathrooms, although many rooms still feature outdated furniture and amenities. Despite these drawbacks, the hotel's ambiance and value for money, including access to thermal baths, present a budget-friendly option with scope for improvement.

Cleanliness reviews are mixed with many guests acknowledging well-maintained rooms and common areas, although some reported occasional lapses in housekeeping. Despite some issues, the hotel is generally perceived as clean and welcoming.

The staff at Zespół Tatry are lauded for their warmth, friendliness and exceptional service. Guests frequently commend the hospitality and attentiveness, which significantly enhance the positive atmosphere of the hotel.

Wi-Fi connectivity is a notable concern with numerous guests experiencing weak or non-existent internet access, particularly in their rooms, which affected their stay negatively.

The hotel’s parking facilities are generally praised for their spaciousness and convenience with free parking included in the stay. Although some suggest expanding the parking area, the overall sentiment is positive.

The hotel is a popular choice for families, offering ample activities for children and family-friendly amenities. Despite some areas being slightly outdated, the spacious family rooms and welcoming atmosphere make it a suitable option for family vacations.

Guest opinions on beds are mixed; while some found them comfortable, others reported sagging mattresses and worn-out furniture, suggesting a need for upgrades to ensure consistent comfort.

For pet owners, the hotel provides a welcoming environment for dogs with nearby nature trails and an extensive garden for walks. While pets are allowed in rooms, they are not permitted in dining areas, ensuring a comfortable stay for all.

Overall, Zespół Tatry - Hotel Tatry i Budynek Turystyczny provides a unique, nostalgic experience with its exceptional mountain location and while some aspects such as Wi-Fi and room decor need improvement, the excellent service, family-friendly atmosphere and rich breakfast offerings make it a memorable stay.
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Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

3-Star Hotel

Room Types
Triple Room with Mountain View - Hotel *** The triple room provides a wardrobe, a carpeted floor, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Apartment with Mountain View - Hotel *** This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. Boasting a balcony with garden views, this apartment also features a seating area and a TV. The unit has 2 beds.

Twin Room with Mountain View - Hotel *** The twin room features a wardrobe, a carpeted floor, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Premium Twin Room - Hotel *** The twin room features a wardrobe, a carpeted floor, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Studio - Economy Building The studio offers a wardrobe, heating, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Studio - Economy Building The studio provides a wardrobe, heating, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 4 beds.

Studio - Economy Building The studio's kitchenette is available for cooking and storing food. The studio provides a wardrobe, heating, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 5 beds.

Studio - Economy Building The studio's kitchenette is available for cooking and storing food. The spacious studio offers a wardrobe, heating, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 5 beds.

Studio - Economy Building The studio features a wardrobe, heating, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 6 beds.

Deluxe Triple Room The triple room features a wardrobe, a carpeted floor, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
Nestled in the serene heights of the Tatra Mountains, Zespół Tatry - Hotel Tatry i Budynek Turystyczny boasts an exceptional location that is highly praised by its guests. This beautifully situated hotel presents breathtaking views over both the Polish and Slovak Tatras, providing a tranquil escape from city noise and crowds. Visitors commend the hotel's proximity to ski slopes and mountain trails, making it an ideal base for skiing and trekking enthusiasts. The panoramic vistas from the balconies add to the charm and enhance the peaceful atmosphere, which is perfect for those seeking a quiet retreat. Despite the hotel's older decor harking back to the Polish People's Republic era, the comfort and value offered surpass many contemporary alternatives. Excellent service and rich, varied breakfasts further enrich the guest experience. The hotel’s unique placement high in the mountains, surrounded by forests, invites guests to enjoy direct contact with nature and the melodious chorus of bird songs, ensuring a memorable stay in a truly magical and picturesque setting.

Breakfast
Guests consistently praise the breakfast at Zespół Tatry - Hotel Tatry i Budynek Turystyczny. Many reviewers highlight the breakfast as very good with descriptors like very good, delicious and excellent frequently appearing. The varied and diverse selection pleases a wide range of tastes with everything being fresh and fragrant. Special mentions include Mrs. Geni's pancakes, which seem to be a standout favorite.

Breakfasts are described as hearty, generous and abundant, providing the energy needed for a full day ahead. The inclusion of a generous buffet and the wide variety of delicious dishes ensures that guests have plenty of choices. Positive notes also extend to the friendly staff and the scenic mountain views that accompany the breakfast experience.

Despite some reviewers wishing for faster service, the overall sentiment is overwhelmingly positive. Guests particularly appreciate the tranquility and beautiful views of the Tatras that complement their morning meal. The added bonus of a clean dining area contributes to the favorable impressions. For pet owners, it's worth noting that while pets are permitted in rooms, they are not allowed in the dining area.

Dinner
Dinner at 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny' receives mixed reviews from guests. Overall, the meals are praised for their taste and generous portions. The menu, which typically includes an appetizer, soup, main course and dessert, is noted for its high quality, albeit with a fixed, limited selection that some guests find restrictive. A standout point is the price, which guests find quite reasonable and good value for money.

However, there are a few downsides. The restaurant's early closing time at 7:00 PM is inconvenient for some and others mention that arriving late means many dishes are no longer available. This can be particularly frustrating as the restaurant doesn't replenish dishes that run out. The early serving times and the lack of nearby dining options add to the inconvenience.

Despite these concerns, the meals themselves, when available, are highly regarded with many guests enjoying the well-cooked and delicious dishes. For pet owners, it's worth noting that although dogs are allowed in the rooms, they are not permitted in the dining areas. Overall, while the dining experience has some limitations, the quality and taste of the food are frequently acknowledged and appreciated.

Rooms
Zespół Tatry - Hotel Tatry i Budynek Turystyczny offers a mixed experience when it comes to its rooms. Guests frequently highlight the cleanliness of the rooms, which come equipped with conveniences like small fridges, fresh bedding and balconies with stunning views of the Tatra Mountains. The spaciousness and comfort of the rooms are notable, particularly in the apartments and premium rooms, which feature modernized bathrooms and thick curtains for added privacy.

However, the hotel has areas that need improvement. Several guests mentioned outdated furniture, old-fashioned decor and the presence of CRT televisions. Issues like sunken mattresses, noisy rooms and malfunctioning appliances detracted from some guests' experiences. Some rooms also lacked basic amenities such as coffee or tea cups and drinking water.

The hotel's ambiance stands out with many guests praising its peaceful atmosphere and breathtaking mountain views. Yet, maintenance and modernization seem to be ongoing concerns with calls for renovation across various parts of the building and some complaints about cleanliness standards in the tourist building.

Despite these drawbacks, the hotel offers good value for money, bolstered by its unique access to thermal baths and ample room sizes, making it a budget-friendly option with scope for considerable enjoyment and comfort.

Beds
Guests at Zespół Tatry - Hotel Tatry i Budynek Turystyczny have varied opinions about the beds. Many appreciated the comfortable beds, describing them as very good and noting they slept well. Some found the mattresses soft and comfortable. However, a notable number of reviews indicated that the beds need improvement. Complaints included sagging mattresses, discomfort from old springs and generally old, worn-out furniture. The need for bed replacements was a common sentiment among critics. Overall, while some guests did find the beds comfortable and conducive to a good night's sleep, there is a significant call for upgrades to ensure consistent comfort.

Cleanliness
The cleanliness of 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny' receives mixed feedback from guests. On the positive side, many reviews highlight the hotel as very clean with rooms and bathrooms being notably fresh and well-maintained. Guests commend the friendly staff and appreciate their efforts in maintaining high standards of cleanliness throughout the hotel. Dining areas are kept inviting and there is a distinct pleasant aroma that adds to the welcoming atmosphere.

However, some reviews indicate areas of improvement, mentioning occasional instances of uncollected garbage and rooms not being cleaned during the stay. A few guests noted mold on ceilings and some elements remaining dirty, detracting from the overall experience. Despite these issues, the general consensus suggests that the hotel does maintain a good level of cleanliness, especially in frequently used areas and common facilities.

In summary, while there are areas needing attention, the majority of reviews reflect a favorable opinion of the cleanliness at 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny'.

Staff
At 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny', the standout feature consistently noted by guests is the exceptional quality of the staff. They are praised for their friendliness, politeness and willingness to assist with any issues quickly and efficiently. Guests highlight the professional and pleasant demeanor of all staff members, from receptionists to housekeeping and food servers.

Visitors frequently mention that the staff goes above and beyond, such as organizing special events like children's birthdays. The combination of diligent service, friendliness and a helpful attitude contributes significantly to a positive atmosphere at the hotel. Whether it’s at the reception or in the restaurant, the service receives commendations for being kind and attentive.

Overall, the professionalism and warmth of the staff at 'Zespół Tatry' create a welcoming environment, making stays at the hotel memorable for guests.

Wi-Fi
The reviews for the 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny' indicate significant issues with Wi-Fi connectivity. Guests consistently mentioned that the Wi-Fi was either weak, practically non-existent or didn't work at all in certain areas, including guest rooms. Some guests even reported a complete lack of Wi-Fi, making it challenging to stay connected during their stay. The overall sentiment reflects dissatisfaction with the hotel's Wi-Fi services.

Parking
The parking situation at 'Zespół Tatry - Hotel Tatry i Budynek Turystyczny' generally receives positive feedback from guests. Visitors appreciate the spaciousness and the availability of parking spaces with free parking being a notable perk. It is mentioned that there are always parking spots available and the lot in front of the hotel is sufficient for many. However, there are comments indicating that the parking next to the hotel could be larger, though it can accommodate around 15 cars. Additional benefits include the inclusion of free parking with the price of the stay as well as access to Zakopane thermal baths. Overall, the parking arrangements seem to complement the hotel’s other positive features such as excellent mountain views, good breakfast and comfortable accommodations.

Family
Zespół Tatry - Hotel Tatry i Budynek Turystyczny is a highly recommended choice for families, offering a range of activities that cater specifically to children. The hotel boasts incredible mountain views and is conveniently located near various transport stops. Guests particularly appreciate the plentiful attractions for children, which include both indoor and outdoor playgrounds and a dedicated playroom. The breakfast is often highlighted for its deliciousness and an added benefit is unrestricted access to nearby thermal baths. The family rooms, although noted to be somewhat outdated, offer ample space with options like a three-bedroom apartment, which enhances convenience. Additionally, the hotel welcomes pets, making it a versatile option for family vacations. Overall, the hotel is celebrated for its family-friendly atmosphere and varied amenities that ensure a pleasant stay for guests of all ages.

3 Star
Zespół Tatry - Hotel Tatry i Budynek Turystyczny offers a unique experience with a turbo good location that makes it ideal for winter holidays. Guests particularly appreciate its historical and authentic interior design, reminiscent of the PRL era and resembling a museum of Soviet times. While the hotel is old and in need of renovation and some improvements, its distinct character and history add to its charm. However, it's important to note that despite advertisements suggesting otherwise, the thermal baths shown are not related to the hotel itself. Navigation might be a bit tricky, so ensure accurate directions as Waze and Google Maps may guide differently. Generally, visitors find it a distinctive choice for those interested in a nostalgic journey through time.

Dog Friendly
Hotel Tatry at Zespół Tatry is noted for its welcoming environment for dogs, making it a popular choice for pet owners. The hotel accepts pets without any issues, allowing guests to enjoy their vacations with their furry friends. Visitors appreciate the possibility of staying with a dog and find the extensive garden and nearby forest perfect for taking their dogs on walks. Although dogs are allowed in the rooms, they are not permitted in the breakfast and dining areas, which ensures a balance of comfort for all guests. The hotel's pet-friendly policies and facilities make it an excellent option for those traveling with dogs.


No, Zespół Tatry - Hotel Tatry i Budynek Turystyczny doesn't have any pool.

Yes, a spa is available at Zespół Tatry - Hotel Tatry i Budynek Turystyczny.

Yes, Zespół Tatry - Hotel Tatry i Budynek Turystyczny welcomes dogs.

Yes, parking facilities are available at Zespół Tatry - Hotel Tatry i Budynek Turystyczny.

No, Zespół Tatry - Hotel Tatry i Budynek Turystyczny doesn't have a gym.

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