At Days Inn & Suites by Wyndham Norton Shores Muskegon, many guests faced challenges with the pool and hot tub facilities. Frequent maintenance issues meant that the pool was often closed or inoperable, leaving many guests disappointed, especially those who selected the hotel specifically for its pool amenities. Reports also indicate concerns about cleanliness, with some describing the pool water as less than pristine and noting rusted bolts and a generally small size. Additionally, when the facilities were available, guests found the pool to be uncomfortably cold and the hot tub not hot enough, further diminishing the experience for those seeking relaxation.